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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8109 results found

  1. Whenever I enter Outline mode(Ctrl+Y), Illustrator turn into 'view using CPU mode

    I can reproduce this bug on my rig. Whenever I enter outline mode(Ctrl+Y), illustrator, initially using GPU to render the artwork, turn into using CPU. And it stay there even I exit the outline mode.

    • The only thing to fix it is close the file and open it again. It's getting annoying pretty quickly(part of it because 'View using CPU' performance is abysmal and sluggish. My CPU has 6 cores 12 thread, not top of the line, but not cheap model either.

    -I also found that it's not only about the outline mode that cause this, but other reason as…

    1 vote

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  2. Align Object Buttons missing from Touch Bar

    I have a 2016 Macbook pro with a Touch Bar and with this last update of illustrator the align buttons aren't showing up on the Touch Bar when I click on the align icon. "Align to" is showing up but none of the actual align buttons. I used these buttons all of the time and it really speeds up my workflow.

    3 votes

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  3. Quick Preview on Mac is not Working

    On Mac with the new Big Sur update, my Illustrator files show up as just the Illustrator logo and it does not preview any artboards.

    Also, when pressing the spacebar, a wheel starts turning, then just the logo pops up. There is no file preview it seems after the Big Sur update.

    3 votes

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  4. Repeat not showing in object menu

    The repeat is not showing in the object menu at all. I am updated and I even went to beta, both are not pulling up the repeat button for my adobe

    2 votes

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    2 comments  ·  Tools  ·  Admin →
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  5. 保存したワークスペースが再現されない

    Windows10 pro
    illustrator v25.1

    ツールバーを1列にして使っています。その状態でワークスペースを保存し、必要に応じてワークスペースのリセットを行っています。
    v24.3はツールバーは1列のまま復元されたのですが、v25はツールバーが2列の状態で復元されてしまいます。
    1列のまま復元されるよう、修正してほしいです。

    2 votes

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  6. 25.1 Constant Crashing

    Since updating to 25.1 I am experiencing constant crashes on even basic vector logo ai files. Never happened before this update, I am on an Asus Rog Strix with a 1650 GTX. Windows 10.

    2 votes

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    0 comments  ·  Performance  ·  Admin →
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  7. Constant with the spinning beachball, long delays

    Why is selecting from the drop down menu activating the beach ball? Changing fonts takes forever. Active fonts opened with Adobe Fonts is not loading. Adobe website says fonts are active, Illustrator restarted and fonts still don't appear.

    1 vote

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  8. Apple M1 Illustrator tool problem

    I am using the new iMac mini with M1 chip and I am trying to use illustrator for the first time. Photoshop works great, InDesign works fine...but illustrator has issues. All of the tools in the tool bar, when I try to select a line, type, point, etc. are shaky and flashing other tool symbols in a strobe-like effect. I need to use this app! Please help!

    2 votes

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    1 comment  ·  Tools  ·  Admin →
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  9. Decimals are divided by point instead of comma

    After updating to MacOs 11,1 and AI 25.1 the numeric keyboard do not recognize comma "," as input and put in values without any decimals.

    Point "." from the regular keyboard are accepted, but this is wrong way of writing numbers in my language and most common european languages except english.

    2 votes

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  10. Margin or Adjustment Markers for Type on Path not showing

    The margins or markers on the left and right side for adjusting the type showed up for a moment but then can't get them to reappear again. I tried uninstalling and reinstalling with no luck.

    I was able to get the margins to show by starting a new document but after a while they disappear or stop working. Can this bug be looked into please thank you.

    2 votes

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  11. Ich kann kein leeres neues Dokument mehr anlegen.

    Seit der neuen Version, ist es wohl nicht mehr möglich ein simples neues Dokument anzulegen. Ich habe es auf jeden Fall so schnell nicht gefunden und finde diese Verkomplizierung unverständlich. Stattdessen meldet sich hier Adobe Stock mit diversen Vorlagen. Wieso dieser Weg. Im Vordergrund müsste doch erst einmal die eigene Kreativität stehen, bevor man sich vielleicht von irgendwem inspirieren lässt.

    1 vote

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  12. Illustrator 25 very low with ICC profiles other than appleRGB and sRGB

    Hi,
    Illustrator 25 and Indesign 16 are very very slow with other ICC profiles than AppleRGB and sRGB. For example, if you switch to a profile you created yourself with Eizo colour navigator, Illustrator becomes so slow that you can no longer use it reasonably. Switching to sRGB or AppleRGB is not an option because of the lack of colour binding.
    The problem also existed in Lightroom 10.1. and was fixed by the Lightroom developers in 10.2. Maybe the Illustrator teams should get together with the Lightroom teams to fix the problem.
    Here is a video showing the problem:
    https://youtu.be/S4SKBE7Zn8c

    1 vote

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  13. 1 vote

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    0 comments  ·  Performance  ·  Admin →
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    GPU ドライバーが最新の状態で、システム互換性レポートダイアログが表示されるという問題が、最新リリースバージョン「Illustrator 2021 (ver.25.2.3)」で修正されましたので、製品アップデート後に挙動のご確認をお試しください。
    もし、まだ問題が再現するような場合は、ご使用のマシン情報の詳細もご報告ください。

    よろしくお願いいたします。

    Illustrator チーム

  14. Missing canvas

    I used basically every option just to check if that'll help. I have no idea what I've done, it just disappeared when I was trying to delete all selections. It's still the same after restarting the program. Pls help. ;-;

    1 vote

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  15. BUG - Fresh Install, Stuck on Brush Tool

    I just installed the newest version of Illustrator (25.0.1/WIN 10) and it's stuck on the brush tool. Clicking on the other icons selects them, but it 0still just the brush tool. Nothing works.

    1 vote

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    2 comments  ·  Tools  ·  Admin →
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  16. Layer's not working - Bring Forward Not working

    I have tried various ways to get this graphic to show OVERTOP of the blue box. At first I tried just the "object arrange bring to front" and after that didn't work for some reason, I just used the layer panel. As you can see... even having the head on the top later OVER the bottom layer... it still will not show upfront.

    Using macOS Catalina version 10.15.6
    Adobe Illustrator 2021 Creative Cloud

    2 votes

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  17. Projecting Cap for zero length path dissapears

    A convenient way to create dots is to make a zero length path and give it a capped stroke. With Round Caps, this still works, but with Projecting Caps it doesn't.
    (More: in early versions of Ai, this trick even worked with single vertices! - Bring that back please! Its a real data saver whenn working with lots of dots)

    2 votes

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  18. Page selection when opening a PDF

    This is should be beyond trivial to correct, and there are users all over the place asking for this in a different issue report:

    Please fix the UI for page-selection when opening a PDF in Illustrator!
    Browsing through the thumbnails at the top of the dialog should automatically select that page to open below. It is bad UX to scroll through the pages to find the one that you want and then have to manually enter it below---I can't think of a single reason to have these UI elements disconnected (as they presently are), and there's no reason not to…

    3 votes

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  19. Artboards jumping across screen

    My operating system is Catalina. 10.15.7
    Illustrator CC 2021
    Apple Mac 2020 27". 40GB RAM

    I have an issue with the whole artboard juddering across the screen when I move an element in illustrator. The juddering can last 60 seconds or more.

    I am a packaging designer and use a WACOM. This only happens when the WACOM is in use, to the point I have to physically unplug it and use a mouse (not ideal) to stop it happeneing. I have spoken to WACOM who tell me they have contacted Adobe, but the issue still isn't fixed.

    Can you assist?

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  20. v25.21 can't drag Illustrator window to external monitor (Windows 10 64-bit)

    Clicking and dragging the illustrator window cannot bring it from the primary monitor to the external monitor. All other windows and programs can do it my system except Illustrator.

    1 vote

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