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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8111 results found

  1. TEXT TOOL NOT WORKING - WEIRD SHAPES APPEAR

    I tried uninstalling and reinstalling. Same issue remains

    I create a text box and it looks like a barcode, kind of. I can't type anything. If I type, the weird barcode thing disappears and no works appear. If I type a lot of random characters and enlarge it and unselect the box it gets weirder, it just become a giant jagged blob. I can't explain it any better than that. Extremely annoying.

    2 votes

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  2. تظهر لي رسالة خطا

    لقد ظهرلي رسالة الخطا هذه التي في الصورة

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  3. If computer or illustrator crashes, when reopening recovered files all linked images are missing.

    If illustrator crashes or computer crashes when reopening illustrator, the linked files are all missing. A dialogue box says something like "Can't find missing file "." . . " as it would normally do if a linked file was moved out of the original folder. However, rather than the original filename showing between the "speech marks" all you get is a full stop/period "." and all linked files are missing. If you save the file that file then it will always have the items missing and there is now indication of what the file is in the linked files panel…

    1 vote

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  4. Illustrator ignores the names of directory aliases in the Library button of the Graphic Styles palette.

    Man this is a super fiddly bug and it is gonna slide right down the bottom of the priority pile given that most of your resources are currently tied up in "rewrite this whole codebase from scratch for iOS" but hey. It's a tiny little one and maybe it's an easy one to slip into someone's queue for when they need a break from that.

    Anyway. So I'm on OSX, and I still prefer to manage my style/brush/symbol/etc libraries by using the computer's filesystem instead of trying to figure out the Libraries palette.

    And I just discovered that if you…

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  5. Changing size when creating a new doc

    There is a small bug that has been introduced into Adobe illustrator a few versions ago that hasn't been corrected. I simply want to make you aware of it so that the development team can take a look. When creating a new file and entering in the dimensions, the dimension values can't be 'selected and deleted'. They don't highlight so you can't select and delete them like you can any other value box in illustrator. You have to click into them, then hit the backspace. It's minor but annoying that they don't work the same way as everything else.

    1 vote

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  6. Tool palettes on 2nd screen don't always act on the current file

    I keep my main screen clear by putting option palettes on my second screen, which mostly works perfectly. However, if I have another document open on that second screen, some commands get applied that second-screen document instead of the one I'm currently working on the main screen.

    To recreate this: On a 2-screen setup open a document on each screen, working in a document on screen 1 while the Layers Palette is on screen 2 out of the way.

    Click the eye symbol to hide a layer and it affects the live document on screen 1, as you'd expect.

    Option…

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  7. Embedded Grayscale image in RGB document becomes transparent in PDF

    Embed a grayscale image in an RGB document.
    Save as PDF with the Default options.
    The image becomes transparent.
    In a CMYK document embedded greyscale images become lighter.

    4 votes

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  8. Allow to isolate a compound path when only a part of it is selected

    Since we can't isolate components of compound path and shapes it is strange that Ai won't isolate a whole compound path/shape when you select only a part of it.
    Try this:
    1. Create compounds path/shape — like a torus
    2. Use Direct/Group Selection tool to select only the inner circle if your torus
    3. The 'Isolate Selected Object' button won't appear on the Control panel and the assigned hotkey won't do anything.

    This should be fixed. Ai should allow to isolate a compound path/shape when you select a part of it.
    Also, I think that Ai should be able to…

    14 votes

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    0 comments  ·  Isolation  ·  Admin →
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  9. Copy & Paste not working from Illustrator to Photoshop

    Copy and paste from Illustrator to Photoshop no longer works. When attempting to paste in Photoshop, Photoshop gives this response..."could not complete the paste command because the clipboard data is empty or invalid". I recently updated to Illustrator CC 24.1 and Photoshop CC 21.1 running on Mac OS High Sierra v. 10.13.6 This functionality worked flawlessly on the previous versions of Illustrator and Photoshop, but no longer works with the update. I've tried trashing prefs and restarting the computer, but to no avail. Is there a fix for this?

    4 votes

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    0 comments  ·  Other...  ·  Admin →
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  10. Dragging a bounding box corner rotates instead of scaling

    I recently updated to the latest version and at the same time discovered this issue. When moving my mouse over to the corner or center of an object, to grab those white scaling boxes, i am given the icon to scale said object, however when i click and drag the object rotates instead. its very frustrating as all icons and tool use indicates it should scale but surprise it rotates.

    3 votes

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    1 comment  ·  Tools  ·  Admin →
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  11. Fonts got messed up

    Hi when yo uupdated illustrator, you messed up fonts in files. I now have to channge and update all my fonts so my files all work again...

    1 vote

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  12. Not enough memory (RAM), cant apply 3D effect

    Every time I open a particular Illustrator file, it says I don’t have enough memory (RAM), and it doesn't respond when I try to apply 3D effect. Please advise.

    10 votes

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    4 comments  ·  Performance  ·  Admin →
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  13. I can't give color fill and border value

    I cannot give a color fill and border value. I have to turn the program restart

    1 vote

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    1 comment  ·  Tools  ·  Admin →
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  14. Crash on 'Delete Layer Style'

    Every time I try to delete a layer style in the appearance panel, the software crashes.

    Running latest version of AI (CC 2021)
    OS is latest version of Windows 10 Pro

    Doesn't do it in previous versions.

    4 votes

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  15. EXTREME slow down of Illustrator. Very slow and laggy.

    I don't really know what "idea" I have other than I am just making graphs (huge UI pain but another issue entirely) from an excel sheet with nothing else open on a decent design PC and their is 5 seconds of lag for keyboard inputs and overall its a very painful experience that is getting in the way of my business.

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  16. 1 vote

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  17. App tile has a grey background in Windows 10 start menu

    The tile for Illustrator has a grey background in the Windows 10 start menu, which other apps like Photoshop don't have.

    2 votes

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    1 comment  ·  Other...  ·  Admin →
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  18. Repelling objects

    (macOS Big Sur Illustrator 2021) objects, lines, etc don't snap together like in previous versions of illustrator. i cannot get objects to align at all. they seem to bounce each other away like magnets.

    1 vote

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    1 comment  ·  Tools  ·  Admin →
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  19. Cannot Export Print Quality PNG from Illustrator 2021 Mac OS Catalina

    Every time I try to export my large print quality files from Illustrator as .png, I get an error message. The Operation Cannot Complete Because of an Unknown Error [!now] I am trying to maintain the 300dpi quality because this is how my printer accepts files. (As .png.) My Illustrator file is 10000 x 10000 pixels at 300 dpi. I have tried it as 150 dpi and all of the export settings and always get the error message. I see on your forums that this has been going on for many years and that I'm not the only designer to…

    3 votes

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  20. Visual glitches in 2021 version

    see middle blue circle. happens when zooming in and out (white speckles move)

    3 votes

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    2 comments  ·  Performance  ·  Admin →
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