8045 results found

1. Illustrator CC v23.0.1 STILL not showing files that were opened by launching program

   This has been an issue that I've experienced for well over a year now and was reported to have been fixed with version 23.0.1, but I updated to that version several months ago and am still to this day experiencing this issue. If you don't already have Illustrator open and launch the program by double-clicking an AI file (or choosing "Edit in Adobe Illustrator" when right-clicking on a link in InDesign), the document in question does not appear to be open and additional attempts to open said file result in either nothing or a dialog box telling you the file is already open. The document can ONLY be viewed by choosing "Float in Window" from the Window menu, which is highly annoying and inefficient. Perhaps this bug was solved in the Windows version of Illustrator, but it is very much alive in the Mac version, as it literally just happened to me minutes ago. Please solve this extremely aggravating error!

   This has been an issue that I've experienced for well over a year now and was reported to have been fixed with version 23.0.1, but I updated to that version several months ago and am still to this day experiencing this issue. If you don't already have Illustrator open and launch the program by double-clicking an AI file (or choosing "Edit in Adobe Illustrator" when right-clicking on a link in InDesign), the document in question does not appear to be open and additional attempts to open said file result in either nothing or a dialog box telling you the file… more

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   0 comments  ·  Launch  ·  Delete…  ·  Admin →
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2. Shape builder moves arrowhead

   Illustrator 22.1 on Mac 10.13.6

   When I use the Shape Builder tool to cut a path with an arrowhead, it moves the arrowhead to the other end of the path (but without changing the stroke style).

   I cannot put the arrowhead back by clicking the end anchor point of the path.

   All I can do is save, close the document and reopen it, then I can (and have to) click each of my paths end points to put all the arrowheads on the right side.

   Here's an example, with the Stroke panel visible.

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   2 comments  ·  Tools  ·  Delete…  ·  Admin →
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3. navigator doesnt work

   i`m using latest illustrator build, the navigator panel just doesnt work anymore.

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   0 comments  ·  Performance  ·  Edit…  ·  Delete…  ·  Admin →
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4. Properties Panel won't stay open

   When I have the navigator and the properties panel on the right side on top of each other, the properties panel will close if I expand the navigator and vice versa. This has not been a problem in other versions.

   2 votes

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   0 comments  ·  Properties Panel  ·  Delete…  ·  Admin →
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5. Saving dialogue box is persistent above all other apps and windows (mac)

   I think the Illustrator save dialogue box that persists above all other windows on my mac, should not stay above all apps and windows - should stay top of stack within the illustrator environment only

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   0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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6. svg import - Support of class assignments at group level

   AI 23.0.3 on Win 10
   We tried to open a svg created with another tool in AI but there are always display problems. So we compared svg code created in both tools of a filled rectangle and a line.
   AI ignores the settings of the svg because of NO support of class on group level (g class). CSS is also not always read well.

   Is there a possibility to fix this problem?

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   2 votes

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   0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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7. recovery save not working

   it crashes and i have to start from the beginning of the project. i lose all of my work

   4 votes

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   0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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8. High Sierra (macOS 10.13) GPU rendering issues with RGB document - Intel Graphics

   Illustrator 21.1.0 has issues with GPU rendering in the latest High Sierra public betas:

   Paths will appear jagged and generally do not display correctly.

   Altering the zoom level affects these artefacts.

   Switching off GPU rendering altogether fixes the issue but this way, performance is obviously affected.

   Additional Note: Works correctly in CMYK document.

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   391 votes

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   282 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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   Resolved (Comments Open)  ·  Ashutosh Chaturvedi responded

   the issue has been resolved by Appple in macOSX 10.13.4
   Please upgrade to resolve the issue

9. Working really slow

   I am working on AMD Threadripper 1950x with 16cores and 32gb DDR4 ram...
   Illustrator still working really slow and laggy.
   When I make a multiple select some objects and deselecting, its stuck on that process. Sometimes, filling all objects with single colors after deselecting. really terrible... Even I close GPU accelerator it doesn't help

   9 votes

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   2 comments  ·  Performance  ·  Delete…  ·  Admin →
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   Need More Info  ·  Anish Kumar responded

   Hi,
   Sorry to hear that you are facing this issue. We are not able to reproduce this issue at our end and need your help.
   1. Is it happening in all files or only complex files? Would it be possible for you to share the file in which you are facing this issue?
   2. Can you please share the video of the problem?
   3. On which version of Illustrator and OS are you working?

   Please share the details on sharewithai@adobe.com

10. Memory problems in all versions past 23.0.2.

    I work for a IT managed services company who's primary customers are advertising agencies on MacOS. We have had to keep everyone back at Illustrator 23.0.2 due to various memory issues. Every time a new update is released, we get a pile of calls saying Illustrator is crashing. We check and sure enough, they have upgraded in hopes that the new version is stable. It has not been and now we are up to 23.0.6 and I just got the same call. Please fix it and release something that is solid. I'm getting sick of downgrading people so they can do their jobs.

    I work for a IT managed services company who's primary customers are advertising agencies on MacOS. We have had to keep everyone back at Illustrator 23.0.2 due to various memory issues. Every time a new update is released, we get a pile of calls saying Illustrator is crashing. We check and sure enough, they have upgraded in hopes that the new version is stable. It has not been and now we are up to 23.0.6 and I just got the same call. Please fix it and release something that is solid. I'm getting sick of downgrading people so they can… more

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11. Eyedropper not picking the correct color from CCLibrary Artwork

    eyedropper not picking the correct color from CCLibrary Artwork

    everything is set to RGB from start to finish
    this bug also exists if done in cymk from start to finish - the eyedropper will modify the color picked
    there are no overlaying elements or any modifications done to the objects like transparency and so on

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    0 comments  ·  Cloud, Libraries  ·  Edit…  ·  Delete…  ·  Admin →
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12. Match zoom

    I always toggle 2 files with tool match zoom, but it's not working for CC18, but if I start match zoom option & manually select the second file then its possible

    1 vote

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    0 comments  ·  Performance  ·  Edit…  ·  Delete…  ·  Admin →
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13. Bug - App not launching

    My Illustrator app is not launching. I have tried restarting my computer, reinstalling the app, and tried various ways of opening the app, but it's not launching. Help!

    1 vote

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    1 comment  ·  Launch  ·  Delete…  ·  Admin →
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14. BUG: Workspace panels jump from one screen to another when I click on the "stroke" panel

    Details of your operating system and version of Adobe Illustrator
    Mac OS 10.12.6
    AI 23.0.3

    The steps you were taking when you experienced the issues
    Apply stroke color

    Workspace panels jump from the screen where they are set to appear to another screen. I use an Apple Cinema Display (aluminum bezel) and an Apple 27" display with my MacBook Pro (Retina, 15-inch, Mid 2015)

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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15. Drop Shadow Bug on Modal Dialog version 23.0.6 (64-bit)

    When any additional option opens in the middle of the screen, it leaves the outline of its drop shadow after the dialog box has been closed. It will only go away if I completely restart my computer.

    This is a major inconvenience and it's unreasonable to be expected to restart my computer every time I want to browse different options.

    I've attached a screenshot showing the bug - I had the different stroke profiles opened. The issue happens when ANY option dialog box opens on the screen.

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    1 vote

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16. Mirrored objects with freeform gradient applied loose their fill

    When drawing a picture of several parts, each of which is filled with freeform gradient there is a problem as soon as you select the entire object gradient disappears on one of the parts or strays

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    6 votes

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    2 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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17. PDF gets saved and viewed as 'This is an Adobe Illustrator file that was saved without PDF content'

    As of this morning my PDF files are saving very odd. I have been saving them the same way for YEARS. As of this morning they are saving this (see attached). HELP? This is how I save files for our website to show available homes for a community. Obviuosly this is not showing the flyer sheet it was saved as from. I save as PDF, have a preset created that I select & save. Usually it's my flyer - today it this. From every file I try it from. ?????

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    34 votes

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    51 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    If you get a PDF exported that gets viewed as 'This is an Adobe Illustrator file that was saved without PDF content' stamped messages, please send these to sharewithai@adobe.com and tell exactly what method you used to create it (Save Aa, Export As, Asset Export), with what parameters specifically.

18. ILLUSTRATOR

    I cannot express enough or write enough about how terrible adobe is. I have to use it for work and my program constantly crashes leaving me recovery files which is fine except WHEN THEY DONT RESTORE. I JUST SPEND HOURS ON SOMETHING AND THE PROGRAM CRASHED WHILE I WAS SAVING AND DIDNT RECOVER ANYTHING. IM SO LIVID. ******* FIX YOUR ******** ILLUSTRATOR PROGRAM.

    1 vote

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    0 comments  ·  User Interface  ·  Edit…  ·  Delete…  ·  Admin →
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19. pixel error

    This happens a lot when I am working in Illustrator, I have to zoom in and out to see the correct color or for not seeing this issue. PLEASE HELP

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    1 vote

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    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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20. missing "incorporate image" function in the Links panel menu

    Mac os 10.13.6 illustrator CC2018
    I don't have the possibility to incorporate images in the links meny panel, the function/option is not even featured, it is missing…
    I checked online to see if this function had been moved elsewhere but apparently it should be there, so I guess I'm encountering a bug… and I need to incorporate the images…
    Thanks for your help

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    0 comments  ·  User Interface  ·  Edit…  ·  Delete…  ·  Admin →
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