Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8166 results found
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1 vote
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Illustrator 27.6.1 randomly freezing...
This is happenng to a few of the machines in my office. AI will randomly stop responding. The window will grey out and the only way to resolve is to force quit (I've given it an hour once to see if it resolved itself, but no).
AI 27.6.1
Windows 11
Nvidia RTX A2000 12gb GPU
i7-12700 CPU
64G memory2 votes -
スタティックシンボル化した画像にドロップシャドウが反映されない
詳細：
「オブジェクト」メニューからのラスタライズや
リンクの埋め込みなどで画像となったオブジェクトをシンボル（スタティック）登録し、
効果「ドロップシャドウ」をかけたところ、見た目に反映されず無視されました。
同じスタイライズメニュー内の「光彩」も同様の結果です。しかし、もう１つドロップシャドウを重ねると、今度は２つ重ねた結果が表示されました。
目玉マークでどちらの効果を消しても、１つだけだと無視されます。
「ドロップシャドウ」「光彩」の混在も、合わせて２つだと重ねがけの結果が現れます。
同じスタイライズメニュー内の「ぼかし」は１つでも反映され、本件に関わらない挙動でした。暫定的な回避策：
＊画像化したシンボルに対して「効果」メニュー内から擬似的な「ラスタライズ」をかける
＊シンボルの種類を「ダイナミック」に変える
＊シンボル化（リンク）を解除スタティックシンボル化した画像に限定されるアピアランス結果が現れることはもちろん
そもそも１つ目の効果が無視されること自体が問題です。
また、すでにIllustratorフォーラムで識者の皆さまにご意見を伺いましたところ
自分以外の環境下でも同様の結果が再現できております。（下記リンク参照）
従って、本件の内容がバグや不具合にあたるものとしてご報告させていただきます。同じ現象を再現確認した環境は以下のとおりです。
Illustrator 26.5.2／macOS 12.6.3
Illustrator 26.5.2／Windows10 pro
Illustrator 27.3.1／Windows10 21H2
Illustrator 26.5.3／Windows10 21H2
Illustrator 22.1／Windows10 21H2
Illustrator 27.3.1／macOS 11.7.4参照：
Illustratorフォーラム「シンボル化した画像にドロップシャドウが反映されない」
https://community.adobe.com/t5/illustrator%E3%83%95%E3%82%A9%E3%83%BC%E3%83%A9%E3%83%A0-discussions/%E3%82%B7%E3%83%B3%E3%83%9C%E3%83%AB%E5%8C%96%E3%81%97%E3%81%9F%E7%94%BB%E5%83%8F%E3%81%AB%E3%83%89%E3%83%AD%E3%83%83%E3%83%97%E3%82%B7%E3%83%A3%E3%83%89%E3%82%A6%E3%81%8C%E5%8F%8D%E6%98%A0%E3%81%95%E3%82%8C%E3%81%AA%E3%81%84/td-p/136398126 votes -
Gaussian blur reverting when opacity is updated + blur effect creating a rectangular frame
Gaussian blur gets disabled when you change the opacity of the shape; and will have to open the gaussian blur effect panel to re-apply the blur.
2 votes -
Shapes drawn with the pencil tool are always created with the basic fill appearance, even if "new art has basic appearance" is not checked.
- Create a new Illustrator document.
- In the Appearance panel, deselect "New art has basic appearance", if it's selected.
- Select the pencil tool and use it to draw a curved line.
- Set the stroke of the line to 10 point and the color to red.
- Set the fill to black.
- Draw another line with the pencil tool. The stroke is 10 point red, but the fill reverts to none.
- Repeat with the pen tool. This time, the fill stays black when a second line is drawn.
This problem was not present in earlier versions of Illustrator.
System: Adobe Illustrator 27.6.1, M2…
1 voteThis is due the 'Fill new pencil strokes' option in the Pencil Tool Options dialog — it forces the new paths drawn with the pencil to drop their fills, even though the New Art Has Basic Appearance option may suggest both will be preserved.
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I can't scale objects, neither with basic arrow tool, it feels like this one is the same of the white arrow.
I can't scale objects, neither with basic arrow tool. It feels like it's the same of the white arrow. I tried changing area's work, illustrator version, but nothing happens. It just doesn't work, shift + click doesn't scale any object, nothing happens when i click on the angle, it only shows me the anchor points just like the white arrow...
2 votesThe problem got solved by enabling the bounding box back: View > Show Bounding Box (Cmd/Ctrl+Shift+B)
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[ExtendScript] Line feed \u000A character assigned to text contents is converted to carriage return
MacOS 13.3.1, Adobe Illustrator 27.4.1
Also reported on Windows same version of Illustrator.Steps to reproduce.
To see problem, run this script
```
(function () {var doc = app.documents.add(); var tf1 = doc.textFrames.add(); tf1.position = [100, 100]; tf1.contents = 'Break\u000Ame.'; alert('Linefeed (10)\n charCode = ' + tf1.contents.charCodeAt(5)); var tf2 = doc.textFrames.add(); tf2.position = [200, 100]; tf2.contents = 'Break\u0003me.'; alert('End-of-text (3)\n charCode = ' + tf2.contents.charCodeAt(5));})();
```
I would expect the text on the left to have a line feed (u+000A) character, but it is converted to a carriage return (u+000D).
The text on the right is a workaround,…4 votes -
Illustrator is crashing all day long, for no reason
Illustrator is crashing straight away, it just crashes and closes, sometimes recovering the file worked on at the time and sometimes not, and for no apparent reason to me. It doesn't crash with a specific file, it has crashed with several. I stopped counting after crashing 20 times in one day. I use a Creative Cloud account where I alternate using it between a Windows computer (at work) and at home on an iMac (home-office) and it only crashes on Windows. There is no conflict to report in System Compatibility Report in the Help menu. When it crashes and closes,…
2 votes -
"Selection" automatically jumping to "move" when clicking on an object and move action isn't retained
Adobe Illustrator Version: 27.7
Operating System: Mac OS Ventura 13.4.1Regardless of the file I'm working in, when I use my selection tool to select an object, upon moving my cursor the object starts moving like I'm clicking and dragging it (this is after tapping once on the object and letting go on the track pad). Then, when I move the object and click on the trackpad again, the object moves back to its original position and Illustrator makes an error alert noise.
I have uninstalled Illustrator a few times, downloaded older versions from CC, and restarted my machine numerous…
1 vote -
Image Trace API is broken
Please watch the video attached.
1. Rename the attached .txt. file to .js (UserVoice does not allow to attach scripts directly)
2. Select a raster image in Illustrator and try to run the script the way it’s shown in the video, with line 11 and 12 commented, mutually exclusiveWith TRACINGFULLCOLOR on it is expected to have the 'Palette' dropdown switch to Full Tone, but it gets set to Limited.
On the contrary, TRACINGLIMITEDCOLOR should give Limited for 'Palette', but it gives Automatic.
These are obviously swapped.
Also notice how all advanced options become 50%.
26 votes -
Export svg doesn't work if symbol stainer used on a symbol
I have noticed that an svg export adds a character in the svg code on a symbol in which the symbol stainer was used. When I break the link to the symbol, the svg exports as expected. I have been able to repeat this error.
1 vote -
Alt/Opt clicking into the spectrum bar in Color panel now changes both fill and stroke on release
When I hold Alt/Opt and drag the cursor over the spectrum bar, I am able to change the color of the inactive attribute — in this case stroke, since fill is activated. However, as soon as the mouse button is released, the fill gets changed to the picked color too! This was not the case in the the previous version.
11 votesThe behavior no longer happens in 28.0
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Inconsistent units
This has been a bug for a long time. Can we have consistent units shown throughout the palettes? Preference is set to mm but palettes show px.
14 votes -
Save Each Artboard to a Separate File waits until end to save all files at once.
When using the option to save each artboard to a separate file, illustrator keeps all the saved files as TMP files and doesn't finalize them until all artboards have already been exported to the TMP file. This isn't an issue for small files with a few artboards but causes delays with larger files / number of artboards because the AI files are all saved out at once at the very end of the process.
It would be more efficient for some workflows if the AI files were finalized along the way so that they can be further processed by others…
2 votes -
Changing color doesn't work sometimes
This bug goes long way back, as far as I remember using illustrator, both on PCs and Macs.
Sometimes (usually in text objects, but not only), when I pick a different swatch to change an object's color, the color in the swatch palette changes, but the object's color remains the same.
To resolve this, I have to choose "None" as the color, and then choose the color I want.3 votes -
Repeat gizmo (number of repetitions) is invisible when zoomed out
There’s something a bit inconvenient with the repeat tools: when they are small, you need to zoom in to be able to see the repeat gizmos.
So, for 5 mins, I was trying to find a way to modify the number of repetitions without knowing I had to zoom closer. I realized that it would be handy to have them in the repeat panel instead of only relying to gizmos.1 vote -
language translation problem in Illustrator Actions
If you define the swatch none in Actions (in the Englisch version),
in the Dutch version you get the message: the swatch can not be found
(message in Dutch: Het staal kan niet worden gevonden)
In the Dutch version swatch none = geen1 vote -
1 vote
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Dashed lines not working
I am running Windows 10 Pro 22H2 and using AI Version 27.5.
I am trying to add dashed lines to a line segment which has the colour R165 G25 B130, they are also on the same sub-layer. I select the setting to add it but it does not visually appear dashed.
However, it does work on another similar line of a different colour.
I also cannot change the colour of the first line as well.
The video attached shows the issue.
How can I fix this issue?
1 vote -
Merge Swatches not working
Selecting 3 identical Swatches, and choosing 'Merge Swatches' should result in 1 Swatch that is applied to all objects that were colored by the 3 identical swatches.
But in Ai, the 3 Swatches remain,1 vote
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