Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8149 results found
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Not enough memory
Working on MacOS Catalina 10.15.7 with Illustrator 25.3.1
I have a simple shape like half of a circle which has a standard color filling plus a "inner Glow" effect. When I want to transform the object like scaling, it tells me there is not enough memory. When I hide the effect and redo the steps it will let me transform the object. Thanks for taking care.2 votes -
Intel HD Graphics 4600 unsupported video driver
We've updated to the latest available driver from Intel for this integrated graphics card on our laptop.
https://downloadcenter.intel.com/download/30196/Intel-Graphics-Driver-for-Windows-15-40
However, Illustrator still warns of incompatibilities every time we launch it. We've set our discrete NVIDIA graphics card as the preferred GPU, and it's listed in the Edit > Preferences > Performance > GPU Details. However, Illustrator still appears to be trying to verify the Intel drivers. There's not an option to disable the onboard graphics chip in our BIOS (MSI laptop). We tried disabling the onboard graphics in Windows Device Manager, but that didn't appear to make any difference. We saw…
3 votes -
Eyedropper won't pick up arrowheads in 25.3.1
Using Illustrator 25.3.1 with Mac OS 11.4, the eyedropper won't pick up the arrowhead style from a stroke to replicate onto a new stroke. This has always worked before.
1 vote -
1 vote
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lines aren't smooth with pencil tool
Back in version 25.0 the paths drawn with the second setting were smooth. Since version 25.1 the paths aren't smooth. it creates unnecessary misplaced points.
5 votesI am happy to share that we have fixed this bug in our latest release – 25.2.3 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Shift + mouse3
Shift + mouse3 activate Rotate view tool, but this not work.
1 vote -
Mouse/Tablet issues when using Hej Stylus! in combination with Ai
Operating system: macOS 10.15.6
Graphics card: NVIDIA GeForce GT 750M 2 GB
Intel Iris Pro 1536 MB
Wacom Tablet, Intros Pro, or Cintiq 24 HD f.i.Broken: Ai CS6+
Eilert from Hej Stylus! writing. Hej Stylus! is a tool that smoothes tablet output amongst other features.
Hej Stylus! pulls live tablet event data and re-infuses altered events back into the macOS event stream using:CGEvent.tapCreate(tap: .cgSessionEventTap,
place: .headInsertEventTap,
options: .defaultTap,
...
Using any of Hej Stylus!' position smoothing algos creates cursor issues in Ai - on tablet use only. Mouse is not affected.
Using Tablet devices causes blender to 'use'…14 votesHi All,
Thanks for reporting the issue .
We are not able to reproduce this issue in house. ,Kindly provide following info to nail down this issue:1)Kindly provide some video showing how in Illustrator issue is observed, Test file(Via File→Package) & elaborated steps with which you are facing issue and share with us at ShareWithAI@adobe.com .
Please mention the title of this issue as the subject of the mail.
Warm regards
Aishwarya G Gadodia
Illustrator Team -
Stylus is slow using touch workspace
Using a stylus on normal workspace is more responsive than using brush or pencil tool on touch workspace which is about a second lap to show what we drew
1 vote -
Incorrect display of Bangla (Bengali) sequence র্য
This sequence, which is described in detail in the Unicode Standard, involves a zero-width joiner character that should force display of the final form of the last letter. This works correctly in InDesign and Photoshop, but not in Illustrator. Please see https://twitter.com/TiroTypeworks/status/1354160819865493505?s=20 for more details.
4 votes -
Incorrect file extension when exporting to *.png
Hello! When I try to export an illustration to *.png, the file generated ends up with a *.dwg extension. If I rename the *.dwg-file to *.png and open it it's still a valid *.png file.
The export is done using File->Export->Export As... Select *.png as file type, type a filename (with no dot in it), press Export. Select Resolution 150ppi, press ok. A *.dwg file is now created at the selected path
1 voteThere seem to be a fix implemented, and this behaviour is presumably gone.
If you ever encounter anything like this again — please comment back.
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GPU preview replaced by CPU permanently
Mojave 10.14.6 / Ill version 25.2.1 / GPU Performance Activated / AMD Radeon Pro 570X
The ai file opens in CPU preview and cannot return to GPU. Colours seem altered, very vivid. That happens to all files with linked images! I worked as ususal, can't remember if any update run.
I have downgraded Illustrator to 25.2, & Photoshop to 22.2 and problem was not fixed.4 votes -
プロパティパネルだけが英語表記になってしまう。
プロパティパネルが英語表記になってしまう。
プロパティパネル以外は日本語表記のまま。
環境設定やAdobeCCの設定を確認しても、言語の欄は日本語になっいる。78 votes -
Creating n number of characters in layer panel
Creating n number of characters in layer panel after duplication when using the unit as XML
1 vote -
Type — Different Opacity Settings Not Displayed (GPU Preview)
AI Version: 25.2
OS: MacOS 11.2.1
Using GPU PreviewProblem:
- With some type selected, edit the text and change the Opacity of only some letters.
- Note that those characters do not look changes.
- Switch to CPU Preview and note that the Opacity of those letters now display as expected.
3 votesI am happy to share that we have fixed this bug in our latest release – 25.2.3 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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"Filter recent files" text input over everything
AI ver: 25.3.1
OS: Big Sur 11.5.21 vote -
New DXF importer makes closed filled shapes come as solid facets, groups are lost
I import a DXF block filled by a solid Hatch.
Previously (stillworking in Ai2019) the shape comes as a filled closed path
now it opens as tons of single filled triangles
3 votes -
Artwork from CC Libraries doesn't keep its name when placed into other apps
It used to be that when you added AI artwork into a CC library and gave it a name there, it kept its name when the artwork was placed into for example InDesign document. All my libraries have artwork with names, but when I place any of them into InDesign it simply shows up as "Artwork 1.ai" in Links. However, this doesn't seem to be buggy for all artwork in the CC libraries, just new ones I created in the last few days.
2 votes -
Bug of saving in the background of Illustrator 2020
If you save a document that uses a 2-byte spot color name in ai format, place this file in InDesign, Illustrator, etc.
It will be replaced by "Global color". And even if you export the PDF, it will be reflected. Turning off saving in the background can work around this, but this is an issue that should be resolved as soon as possible.128 votesI am happy to share that we have fixed this bug in our latest release – 24.1.1 for Win and 24.1 for Mac which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Repeat grid is ALMOST awesome.
The repeat grid is awesome EXCEPT for the fact that it puts all of the objects on the same layer when expanded. This doesn't work.
I'm trying to make stickers with a dieline. It laid and and spaced them wonderfully except now I have to go back and manually fix the dielines that are now on the same layer as the art. Lame. No thanks, going back to the old way by hand and replicating a correct object.
1 vote -
Photo exports come out faded
I recently updated Illustrator for the M1 chip on my MacBook Pro.
Now when I save an Illustrator document that contains photos as a press ready PDF (or any other file type) the photos become desaturated, and look faded.
This is a problem as I am often preparing files to be printed and my colors no longer look accurate. How can this be solved?2 votes
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