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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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8207 results found

  1. Ink value changes to 0 while adjusting color

    When selecting multiple items with a different color mix, values changes to 0 when adjusting a single ink while it shouldn't change. In older versions this doesn't occur.

    In the screencap, the Cyan value changes to 0 so the colormix changes completely.

    Operation version: MacoOS Ventura 13.2.1
    Version Illustator: 27.3.1

    4 votes

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    0 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  2. Type Error in Tradition Chinese / 打中文字會冒出重複且多餘的字

    The Text Tool has problem during typing with 'Tradition Chinese 注音'. The end of text box will type the error words automatically.

    4 votes

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    1 comment  ·  Type, Fonts, Text  ·  Admin →
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  3. ツールウィンドウが消える

    Macでイラレ、フォトショ、インデザを使用しています。
    バージョンが新しくなってから起動するたびにワークスペースに表示しているツールのウィンドウが消えます。ワークスペースを保存していますが、一度別のに切り替えてから自分用のスペースを読みこないと戻ってきません。面倒くさくて仕方ないので修正してください。

    1 vote

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    1 comment  ·  Launch  ·  Admin →
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  4. Auswahlwerkzeug reagiert verzögert

    MacBook Pro M1 2021, 16GB MacOS Ventura 13.2.1
    Illustrator 2023

    Ich habe gerade erst begonnen mit Adobe Illustrator zu arbeiten und bin auf ein sehr nerviges Problem gestossen.

    Das Auswahlwerkzeug reagiert jedoch verzögert, teilweise mehrere Sekunden. Selbst bei ganz banalen Objekten wie einem Rechteck. Wenn ich ein Objekt nur Auswählen möchte, und ich den Cursor nach dem Klicken entferne, verschiebt es sich nach einer kleinen Verzögerung. Wenn ich ein Objekt verschieben möchte, muss ich erst die Verzögerung abwarten, bis es an meinem Cursor "klebt".
    Siehe Video.

    Alle anderen Funktionen laufen flüssig ab.

    Gibt es eine Einstellung oder so die ich…

    2 votes

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    0 comments  ·  Tools  ·  Admin →
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  5. Textrahmen verkettet sich beim Bewegen

    Betriebsystem: macOS Monterey 12.6.3
    Illustrator Version: 27.2

    Mir ist leider noch unklar welche Schritte genau zu dem Problem führen.
    Ich arbeite aktuell in großen Arbeitsflächen.

    Manchmal wenn ich Texte verschieben möchte, lassen diese sich nicht verschieben, sondern verketten sich einfach mit dem obersten rechten Punkt der Arbeitsfläche. Sie lassen sich dann gar nicht mehr verschieben.

    Cmd-Z löst das problem nur kurzweilig - manchmal auch gar nicht. Dann bleibt die Verkettung bestehen, während sich andere vor der Verkettung stattgefundene Schritte Rückgängig machen.
    Wenn ich Illustrator beende und neu starte, ist der Fehler für einige Zeit wieder behoben.

    Eventuelle bestehende Verkettungen kann…

    1 vote

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    1 comment  ·  Type, Fonts, Text  ·  Admin →
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  6. Colors don't match

    The color picker rounds the CMYK to the nearest whole number but the color window does not. They should be made consistent.

    2 votes

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    1 comment  ·  Colors, Swatches, Patterns  ·  Admin →
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  7. Move tool not working

    I am trying to use the Move tool in Adobe Illustrator 2023 (version 27.2) on an iMac (macOS Catalina version 10.15.7) to make copies of an object at specified intervals. However, when I enter values into the Horizontal and Vertical position boxes, nothing happens. If I click Copy, Illustrator ignores the Horizontal and Vertical specs and just creates a copy in the same location as the original.

    2 votes

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    2 comments  ·  Tools  ·  Admin →
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  8. unwanted layer merge

    Computer 1 creates a file with 4 layers (Print, reg marks, thru-cut, crease)
    Computer 2 opens file and all layers have been merged onto 1 single layer. In fact the other layers don't even exist anymore. Also everything in the merged layer has a clipping mask over it?
    Yet when computer 1 opens the file again all the layers are still there.

    Same versions of illustrator on computers 1 & 2.

    1 vote

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    5 comments  ·  Layers  ·  Admin →
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  9. Can't right click to open context menu after selecting new object

    Right-clicks very often (but not quite 100% of the time) fail to open the context menu if the right mouse button is clicked straight after selecting a new object and the mouse pointer has not moved between the left-click (that selects the new object) and the right-click.

    Moving the mouse pointer even a little after selecting a new object makes right-clicks register correctly. The clicks will also register correctly if the user waits about 0.5 seconds before right-clicking, when not moving the mouse.

    If the right-click fails to register, clicking the button again will work, even without moving the mouse…

    1 vote

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    4 comments  ·  User Interface  ·  Admin →
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  10. The software crashes very often

    The software crashes every few minutes and for no apparent reason
    What could be the reason?

    1 vote

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    2 comments  ·  Other...  ·  Admin →
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  11. Easiest fix of the year: keyboard shortcuts listed incorrectly on website (paste in place, paste on all artboards)

    Keyboard shortcuts incorrect on website (paste in place, paste on all artboards). Instances of "B" should be "V."

    2 votes

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    0 comments  ·  Learning and Help  ·  Admin →
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  12. Gradient on a path bug (copy and paste coverts path to outline path)_Ongoing issue!

    Illustrator expands path on a line to an outline path when copy and pasting. See video below. Using latest version on Illustrator on Mac OS Ventura (latest update) on M1 iMac.

    1 vote

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    1 comment  ·  Gradients  ·  Admin →
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  13. Libraries stops working randomly

    Libraries stops working randomly. I can navigate between my library folders but selecting items within the Library does nothing.

    4 votes

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    0 comments  ·  Cloud, Libraries  ·  Admin →
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  14. ファイル保存時のファイル名編集ポップアップで十字キーを使うとポップアップが落ちる

    1. MacOS Ventura 13.0／Adobe Illustrator 26.3.1
    2. Illustratorファイル保存時にファイル名変更欄でのカーソル移動および保存先フォルダを選択するため，十字キーを押した．
    3. 十字キーに従ってカーソルを移動させたり，フォルダを移動したりできる.
    4. どの十字キーを押しても，ポップアップ画面が落ちた．
    5. なし
    9 votes

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    2 comments  ·  User Interface  ·  Admin →
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  15. When resizing item Illustrator v27.3.1 crashes (no response)

    1 vote

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  16. Please repair selection of path text objects in a group

    When text on a path is part of a group, it is no longer possible to select and delete it.
    In previous versions Alt-Shift-Direct Selection allowed to select the path text and delete it, but in the latest version, this tries to delete the path from the text object, which results in 'Can't clear the Objects'.

    2 votes

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    1 comment  ·  Type, Fonts, Text  ·  Admin →
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  17. After the latest update v27.3.1, I have issues opening files from my library. After few minutes of being able to open, it will suddenly stop

    So before the update, i am able to open files in my AI Library freely. But now, when I double click a file, sometimes it doesn't open.

    https://www.loom.com/share/5e9986a7128a45cbb446717924b80c4d

    1 vote

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    0 comments  ·  Cloud, Libraries  ·  Admin →
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  18. Eylemlerde Toplu İş de Veri Kümesi Adıyla kayıt yapmıyor

    Merhabalar,
    Değişkenler panelinden veri kümesi bağlıyorum. Sorunsuz çalışıyor. Eylemler panelinden yeni eylem oluşturup pdf olarak kayıt yapıyorum. Toplu iş ekranından az önce oluşturduğum eylemi seçiyorum, kaynak olarak veri kümesini seçiyorum, dosya adı bölümünde Veri Kümesi Adını seçiyorum ancak çalışmıyor, veri kümesi adıyla kayıt yapmıyor. Hatta ordaki 3 seçeneğin 3 üde çalışmıyor.

    MacOs Monterey Sürüm 12.2
    Illustrator 2023 27.3.1

    1 vote

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    0 comments  ·  Actions  ·  Admin →
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  19. Characters in font doesn't show up in Illustrator, but visible for that font in Acrobat

    Editing PDF in illustrator.

    I dont know why, but the Latin and also Latin Extended font in document is throwing me missing characters in illustrator.

    Font: Lobster (fonts.google.com)

    I havent had any problem with this yet. Any tips?

    Also I had a word "wellness". "welnes" was in correct font and another "s" was missing character...

    2 votes

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    1 comment  ·  Type, Fonts, Text  ·  Admin →
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  20. Ctrl + wheel doesn`t work

    1. Windows 10 + Illustrator 27.3.1
    2. Ctrl + wheel
    3. to move L/R
    4. freeze App
    2 votes

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    0 comments  ·  User Interface  ·  Admin →
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Illustrator (Desktop) Bugs

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