Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8209 results found
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Illustrator suddenly switching to CPU preview, GPU preview greyed out
My little research has shown that the preview mode changes when zooming if the cmyk document contains cmyk images. In a cmyk document with rgb images or an rgb document with rgb/cmyk images, there is no gpu to cpu preview switching when zooming. To reproduce the bug, the document must include multiple images in order to impact performance during scaling. My system: i5 8400, 32 Gb, GTX1650 with latest Studio Driver installed, Asus PA329C, windows 11 Build 22621.1265, Illustrator 27.3.1 Here's what it looks like on my system.
5 votesIt is expected to have this bug fixed in the latest version, 27.4. Please test if it works fine for you and comment back.
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Illustrator Apple Silicon Bug (Eyedropper issue)
It is a weird bug that appear on "some file" which trasfered between M chip & Intel chip.
(It caused lots bug when a file transferred between these 2 chips)You can see when I pick a color, it gives me a wrong color (red) which was never used in this file!
The only way to figured out is ... pick more times ! D:
Laptop Version：
MacOS 13.2.1 (for now）
Apple Silicon Chip M1 Max
Illustrator ver: 26 to 27.1.31 vote -
Illustrator 27.3.1 Freaking Lagging on Apple silicon (M1 Max)
Hi, I updated AI to 27.3.1 today
But it made a serious Issue
Especially when I edit an object inside group objectsAttached Video:
You can see I "double click" my group object (a hand) at 00:00:01
But it opened this group after 5 second (OMG)Same as the other actions, each time you see my mouse kept moved around because Illustrator LAGGING around 3-5 sec
It is super annoying because I can't work!
- After that, I re-install old version which under 27.3.1, same Issue with it (before I updated 27.3.1 , worked fine!)
Laptop: MacOS 13.2.1（for now）
Apple Sillicon…1 vote -
Image Trace (Make and Expand) has changed default settings
When following the Object>Image Trace>Make and Expand, the action used to just convert the image to a black and white cutout, but since the last update it's changed to "logo" preset like in the advanced settings. Now I have to enter the advanced settings every time to use the black and white option, rendering the menu option useless, and taking a few extra steps to get the result I want. Is there a way to change it back to the old settings? Or actually be able to choose what the default setting in the menu option is?
3 votesNo longer happens in latest versions
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auto scrolling artboard
2019 IMac 27
3 ghz 6-core i5
radeon pro 570x 4 gb graphics
40 gb 2667 mhz ddr4 ram
Out of nowhere my artboard began scrolling to the right by itself. When the mouse is off the artboard, it stops. I've tried restarting, saving to a new location, restoring to default, and removing and reinstalling the app. All to no avail.1 vote -
バウンティングボックスの誤作動
パーツが小さく表示されてる時にバウンティングボックスで移動や変形などをしようとするとすべて回転に誤作動する
大きく表示すると誤作動しない1 vote -
Animated zoom not working in latest version 27.2 for Mac
Animated zoom is not working on Macbook Pro (Intel). I have checked the "Animated zoom" option under GPU in Performance. Restarted the app too.
I tried it on another Macbook Pro (M1) and it just doesn't work.
1 vote -
File saving on network issue.
Using current Illustrator v27..3.1 and files on our Windows network are saving as temp files rather than existing AI files.
This is a major problem, as if operator is not opening the folder window, they will not see the temp files if they go via FILE>OPEN. Opening the existing file opens up the previous version and all amends are lost!1 vote -
v27.2. Rulers are glitching out.
The rulers are only showing when i mouse over them, even though Show Rulers is ON. And when using Direct Select Tool, the anchor points only show on mouse hover, so impossible to edit shapes - as you need to move off the point to grab the handle. I reset my settings to essentials classic, restarted, but no improvement. What to do??
1 voteThe issue got resolved by pasting the artwork in a new document. However, the cause of the bug is unknown. Please vote and comment if something similar happens for you.
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White Lines After Using Image Crop
I am running into an error when I go to crop an image. The original image does not contain any white lines or grid lines running through it, however when the image is cropped these evenly spaced white thin lines appear across the image. These lines will even show up after the image is exported. Any fixes or resolutions? Illustrator is up-to-date, I'm running macOS Ventura 13.0. (This does not happen with other images that are cropped in this file). To crop the image I am just simply going to Object>Crop Image
3 votes -
Imagens, letras, preenchimentos e fontes sumiram
Ao aproximar o scroll do mouse na prancheta o arquivo do illustrator travou, e não suportou realizar a aproximação na imagem. Texto, preenchimentos, imagens, tudo sumiu no meu arquivo. E quando desligo e reinicio o arquivo ele continuar nesse formato corrompido.
1 vote -
Previewing a Type object's Font Size or Tracking in the Properties panel causes the action to count towards undos
In a new document, create a new type object. When expanding the dropdown for the type's Size or Tracking in the Properties panel and hovering over the options, clicking out and not confirming any of the values, then attempting to undo will step through all the values hovered over, even though they were never applied. These seem to be the only fields that behave this way, so it seems like a mistake.
Interacting with the Character panel's controls will fix this issue until Illustrator is closed and re-opened.
2 votes -
Bug in pencil tool
My Windows is 11 Pro, version 22H2. My PC is Dell and is only 1 week old. I installed Illustrator v. 27.3 and the mouse stays all the time on the pencil tool, I can't access any other tool. I uninstalled the program and reinstalled it but the problem persists.
1 vote -
GPUプレビュー
数バージョン前から突然GPUプレビューが使用できなくなりました。
ファイルを開いたときはGPUプレビュー、そのあと、ペンツールなどを使うと強制的にCPUプレビューになってしまいます。
バージョンを戻しても直らなくなってしまい困っています。【私の環境】
Windows10 Pro 64bit
Illustratorのバージョン27.2
CPU：AMD Ryzen5 3600 3.59GHz
RAM：48GB
ビデオカード：NIDIA GeForce RTX 2060 12GB2 votes -
Image trace bugged + presets
Presets are not working as before, constant error when turning on the preview mode.
Also, when I try to re-edit a traced image, I get a continuous error [UKCO].3 votes -
export
hi, I have a bug in Illustrator.
when I try to export an image by "save for web" method, the images becomes very sharp and text is unclear and little blurred and pixeled even when I edit it and scale. please fix it as soon as possible since I need to slice some parts of the artboard and I can't do it another way...1 vote -
画像を置き換えで配置すると、操作がおかしくなる
私だけですか？例えば、WEB製作中、スライダーの画像をいくつか選ぼうとします。１つマスクをかけて、作成します。
それをコピーして、一つは候補として置いておき、１つの画像を選択し、候補の画像を入れ替えます。ほぼ、１回、前回は２回でそれ以降、イラレがスムーズに機能しなくなります。
WEB制作で仕事で使っているので非常に困惑しています。
本日バージョンアップしたのに、治ってなくてがっかり。1 vote -
Colour Change when pasting object from one document to another
I have an object with colour #D96581. If I copy this object from an RGB document and paste it into a new RGB document, the HEX colour changes.
1 vote -
Can't adjust leading with Alt+arrow keys.
When trying to adjust text leading with ALT + Up/Down arrow keys as usual, it doesn't seem to work. It's inconvenient to adjust leading from the character menu.
Illustrator 2023.1 vote -
縦組みのアキ量設定が水平比率の影響を受ける
ver.22以降（確認できた範囲）
macOS 10.13〜11.6.7（確認できた範囲）縦組みのテキストに対して「アキを挿入（右・下）」を設定した上で水平比率を操作するとその比率に応じてアキ量が変化する。
- テキストツールにて縦組みテキストを入力する。
- 文字パネルにて「アキを挿入（右・下）」を設定する。 3.. 当該テキストに対して水平比率を設定する。
- 文字の縦幅は変わらないがアキ量が水平比率に比例して増減する。
期待する結果
縦組みのアキ量は水平比率の影響を受けない。実際の結果
縦組みのアキ量設が水平比率の値によって変化する。回避手段
アキ量設定を使わずにトラッキングによる調整を行う。これは単純なバグです。縦組み時に水平比率を調整しても文字の天地は変化しません。しかし、アキ量（上・左）、アキを挿入（右・下）ともに水平比率の値の影響を受けます。横組みと縦組みを同様に処理していると考えられます。
17 votes
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