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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8061 results found

  1. File > New command is missing

    Suddenly "New" is no longer found under "File". Having to go to "Home" is beyond annoying!

    1 vote

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  2. Frequent crashes when adding colors to swatches in Illustrator 2025

    Frequent crashes when adding colors to swatches in Illustrator 2025

    1 vote

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  3. Zooming in and out is super delayed and slow. Only works fast with control + y.

    Lenovo thinkpad x1 / Illustrator v 29.5

    Whenever i try to zoom in and out, it is super delayed and laggy. It doesnt happen when I do control + y though. I checked my storage space and thats fine. It is only with illustrator.

    See video below:

    1 vote

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  4. Recolor window appears out of frame when in isolation mode

    When in isolation mode, the top of the Recolor window is out of frame, so I can't move it. Unfortunately, it pops up right over the artwork, so I can't use it.

    I tried moving the panel when not in isolation mode, but it still pops up over the artwork and out of frame in isolation mode.

    1 vote

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  5. Custom art brush results in way too many anchor points when expanded

    As reported here by Peachtears13: https://www.reddit.com/r/AdobeIllustrator/comments/1kei4zn/custom_art_brush_results_in_way_too_many_anchor/

    Having a simple path (with minimum amount of points), applying a simple art brush (with minimum amount of points), and then expanding it gives a ton of extra points, hardly needed to define resulting shapes.

    It worked MUCH better in CS4... and then became much worse in CS6 (or perhaps in CS5) — take a look at the images attached.

    Yes, there are tools to deal with the mess afterwards: native Simplify, plugin VectorFirstAid... but it should not be like this in the first place.

    And please, do not 'solve' it by throwing in…

    8 votes

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    0 comments  ·  Brushes  ·  Admin →
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  6. Can’t place an object between unfurled groups in Layers

    If you have two groups unfurled in Layers — good luck in positioning an object between them in Layers. Any spot you drop it in will move it into either group, like the first attached GIF shows.

    And if the object is originally within a group, you’d have to move it outside first, collapse both groups and only then put it in-between... when you have a complex layer structure it can be very painful.

    Unlike in Photoshop (GIF 2), Send Backwards / Send to Back won’t move the object outside of the group, and dragging the layer to the left…

    6 votes

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    0 comments  ·  Layers  ·  Admin →
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  7. Applescript—cannot save Illustrator file if embedding ICC profiles

    This is a bug, as verified by this post (https://community.adobe.com/t5/illustrator-discussions/there-is-a-problem-with-saving-as-illustrator-using-applescript/m-p/15287552) and this post (https://community.adobe.com/t5/illustrator-discussions/applescript-cannot-embed-icc-profiles-in-illustrator-save-options/m-p/15032019#M429674). I cannot save an Illustrator file as part of an AppleScript if ICC profiles are being embedded. This is a problem because I can no longer use my Applescripts for creating versions of logo files.

    The following code will fail with the error "Cannot get document 1". The error occurs when the save command’s with options parameter is a record containing a embed icc profile property.

    save document 1 in filePath as Illustrator with options {embed icc profile:true}
    I have verified that…

    4 votes

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  8. 檔案重開時,圖層的顏色會變得不一樣 When the file is reopened, the color of the layer will be different

    檔案重開時,圖層的顏色會變得不一樣,對我來說,已習慣特定的顏色做區分,每次都要重新調整,有點困擾
    作業系統:WIN10

    1 vote

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    5 comments  ·  Layers  ·  Admin →
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  9. Importazione file illustrator nuova versione

    Il file generato o salvato con l'aggiornamento finale di Illustrator su ID appare col fondo. Inserisco il vecchio file e il nuovo file ultima versione nello screenshot è visibile la differenza. è un problema di Illustrator evidentemente.
    Mac Ultima versione, Adobe aggiornata tutta suite

    1 vote

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  10. Preview Only Text rendered as moved compared to the original

    The new Preview Only Text feature is bugged. Attached is a screen shot of a comparison of the original document and Illustrators Preview Only text. The copy actually moves quite a bit from it's original position. The text is area type and within a box if that is a clue. This should be a huge concern for anyone trusting the preview only text.

    2 votes

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  11. Strokes with a profile and have the rounded corners selected end up having pointy corners

    The corners of my strokes should have a rounded corner but the moment I adjust the profile with the width tool they turn all pointy

    2 votes

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    3 comments  ·  Strokes  ·  Admin →
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  12. Pencil tool preview not showing

    Hello, in illustrator 29.4 and 29.5 (on windows 11 pro) I can't preview the path while i am drawing with the pencil tool. I checked all the settings and everything is set to see it. I had to downgrade to illustrator 29.2 to use it again

    4 votes

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    13 comments  ·  Tools  ·  Admin →
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  13. 29.5 hanging on startup

    29.5 is hanging on startup for me, won't get past loading in plug ins, then it just sits there... system is OS 15.4, Mac Studio M1 Max 64/512. SwatchLibs.aip seems to be the issue, won't load anything past that. Wacom Tablet is installed, latest driver in place as well.

    2 votes

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    1 comment  ·  Launch  ·  Admin →
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  14. Search for a file name in the Save As dialog on Mac doesn’t work

    When saving a file, searching for a filename, to add a V2 or FINAL as the end of the file name, does not work.

    I am using illustrator 2025 on Mac OS 15.4.1

    I have made sure that illustrator has full disk permission. See attached screenshots.

    2 votes

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  15. I have no idea what's going on when I try to save an image as Adobe PDF

    The app does not respond whenever I try to save my work under “Adobe PDF”. This has caused me to lose some of my works. I tried reentering Illustrator multiple times and yet it still happens.

    1 vote

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  16. Saving as PDF loses all artwork outside of artboard - THIS HAS TO BE FIXED

    For 15 years I have never had an issue saving files as PDFs. I have always used the save as Smallest File Size PDF option, I do a lot of large format printing so this is necessary in order to rip files in a timely manner to the printer. Now when I save a pdf all my artwork that's outside the artboard disappears, hours upon hours of artwork just gone, no warning. Its bad enough there is no longer a way to purchase the software so having to pay monthly and the constant terrible updates are ruining me and my…

    2 votes

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  17. White arrow to bind end-points in a design isn't functioning correctly. It doesn't allow to correct the curvature on a trace nor bind traces

    When I want to correct the curvature on a line or bind two ends of a line together, the white arrow function doesn't allow me to do so and moves the trace randomly on my design (just as if I were placing a picture on Microsoft Word: it moves everything at it's will...)

    1 vote

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    1 comment  ·  Tools  ·  Admin →
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  18. Illustrator Fails to Save as PDF or .AI After macOS Sequoia 15.4.1 Update — Skips Artboards, Crashes, and GPU View Greyed Out

    After updating to macOS Sequoia 15.4.1, Adobe Illustrator 29.5 (2025) is experiencing critical issues. When attempting to save as a PDF, it skips artboards, takes an unusually long time to load, and often crashes or shows an “unable to save” error. Saving a copy in .ai format also fails, regardless of location or file setup. Additionally, the “View Using GPU” option is inexplicably greyed out on some files, despite running on compatible hardware. These bugs are severely disrupting workflow and need urgent resolution.

    1 vote

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  19. CEPHtmlEngine keeps macOS awake

    CEPHtmlEngine erroneously keeps macOS awake by setting PreventUserIdleSystemSleep

    See details below, CEPHtmlEngine is unnecessarily keeping macOS awake using the power management API and asserting PreventUserIdleSystemSleep, on this device it has been asserting and renewing its assertion for 170 hours.

    This presents a massive physical security risk to enterprise customers as it defeats IT controlled sleep/screensaver/walkaway preferences to lock the computer.

    nick@Nicholass-MacBook-Pro ~ % pmset -g assertions
    2025-04-29 17:49:04 -0400
    Assertion status system-wide:
    BackgroundTask 0
    ApplePushServiceTask 0
    UserIsActive 1
    PreventUserIdleDisplaySleep 1
    PreventSystemSleep 0
    ExternalMedia 0
    PreventUserIdleSystemSleep 1
    NetworkClientActive 0
    Listed by owning process:
    pid 515(powerd): [0x00071b6c00019d4e] 00:04:13 PreventUserIdleSystemSleep named: "Powerd -…

    7 votes

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    6 comments  ·  Performance  ·  Admin →
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  20. L'Importation ne fonctionne pas correctement depuis la mise a jour a illustrator 2025

    Bonjour, Depuis le passage a illustrator 29.5 la fonctionne d'importation depuis le menu Fichier ne fonctionne pas correctement : un grand cadre apparait apres validation de l'importation mais l'objet importé n'apparait pas !!!

    Seule solution : faire un drag and drop depuis l'explorateur !! Une catastrophe !

    Merci de la résolution rapide de ce problème critique.

    Ma version de windows : Windows 10 Professionnel 22H2 64 bits

    1 vote

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