8175 results found

1. Super slow with multiple art boards

   I have 8 artboards with quite simple (ai-generated) icon style drawings. And now Illustrator is extremely slow. Every edit takes seconds. I already ungrouped the art from the ai-variations, so it's just ordinary Illustrator artwork, but still a lot of lag.

   Pasting the contents on one big new document with one artboard restores the editing speed, so my conclusion is that Illustrator gets slow when using multiple artboards. Hopefully a solution is found, since dartboard can be handy for some projects.

   Illustrator 28.8.1
   Mac Studio M3 Ultra / 256 GB RAM / 4 tB SSD / Sequoia 15.4

   2 votes

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   Need More Info  ·  1 comment  ·  Performance  ·  Delete…  ·  Admin →
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2. "Pattern Options" window keeps closing

   Bug. "Pattern Options" window/tab always closes itself after I'm done editing a pattern. See attached video.

   Illustrator 29.8.1
   Mac 15.5

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   2 votes

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   2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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3. Mouse cursor highlight disappeared/not showing up?

   That's it. It just disappeared. Reset computer - didn't fix it. I'm on Windows 11 Pro Version 24H2. I'm updated to the latest Windows 11 version, and the latest Adobe Illustrator CC version (v 29.8.1)

   2 votes

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   Need More Info  ·  1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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4. 作画画面でピンクの領域が常に表示される

   1.imac late2015_macOS Monterey ver.12.7.6　illustrator29.8.1　2.オブジェクト複数生成時　3.通常表示　4．オブジェクトの境界に沿ってピンクの枠が画面上に常に表示される

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   2 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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5. Artboards & Content are displaced after saving and opening a file

   After saving & opening a file with multiple art boards, many of the artboards and/or their content is shifted around the canvas. I already tried all kinds things, even creating a new file and copying everything over. The bug happens again and again – and it's unpredictable, sometimes it's just one element, sometimes it's half of all the content.

   Working with Version 29.8.1, the file is in large format mode, Mac OS 25 (latest). Not saving on a cloud synced folder.

   When saving the same file into Adobe Cloud, the bug doesn't seem to occur... at least for the last few times I tried. But actually I don't want to save them there.

   Also, when saving onto hard drive, sometimes a dialog appears that the file was changed outside of Illustrator (which is not true).

   See attached file (blurred): the grey boxes on top come from the artboard on the bottom and the red ones from the artboards below.

   After saving & opening a file with multiple art boards, many of the artboards and/or their content is shifted around the canvas. I already tried all kinds things, even creating a new file and copying everything over. The bug happens again and again – and it's unpredictable, sometimes it's just one element, sometimes it's half of all the content.

   Working with Version 29.8.1, the file is in large format mode, Mac OS 25 (latest). Not saving on a cloud synced folder.

   When saving the same file into Adobe Cloud, the bug doesn't seem to occur... at least for the last… more

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   33 votes

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   36 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminRohit Jain (Admin, Adobe Illustrator) responded

   This issue has been resolved and the fix is now available in our latest beta version, 30.2.12.

   We kindly request you to update and share your feedback.

   We sincerely apologize for any inconvenience caused.

6. Selection Tool grabbing top layer rather than selected object in Layers panel

   I’m aware that there are workarounds to this issue, but being something I have always done through habit, I don't like that this has suddenly changed on me. I reset my settings to default, but cannot find anything that goes back to how I used to select objects.

   Okay into the issue... I usually would select objects in the Layer panel, I use overlapping objects of the EXACT same size, ones with pattern vectors and gaps and lower layers of gradient colours, and if I want to edit this colour layer or move it around my canvas, I would normally just click the object, select in the Layers panel, but then when I go to click to slide the bottom layer out and away it automatically grabs the very top layer. I know I could lock the top layer or isolate the selected bottom layer, but I just enjoyed the simplicity of not needing to do either of those things in the past.
   Please someone help me, I’ve been trying to fix this for hours with no luck.

   I’ve supplied a video, where I would like to just select, edit or move the bottom object (in this video being the rainbow layer), however I can only move it with isolation mode now, which isn't what I want.

   I’m aware that there are workarounds to this issue, but being something I have always done through habit, I don't like that this has suddenly changed on me. I reset my settings to default, but cannot find anything that goes back to how I used to select objects.

   Okay into the issue... I usually would select objects in the Layer panel, I use overlapping objects of the EXACT same size, ones with pattern vectors and gaps and lower layers of gradient colours, and if I want to edit this colour layer or move it around my canvas, I would normally… more

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   Need More Info  ·  2 comments  ·  Selection  ·  Delete…  ·  Admin →
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7. Using Pencil Tool results in error

   Unfortunately, the pencil tool still doesn't work for me. I received this unknown error, which I've attached a photo of. The only workaround that I've been able to use is by using a 3rd party plug-in (Astute Graphics Sketch Tool) to use instead of the pencil tool. I don't understand why this bug has been so difficult to fix

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   0 comments  ·  Tools  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

   Hi,

   Thank you for reporting this issue. Could you please confirm if you’re able to reproduce it consistently on your end? If yes, it would be very helpful if you could share the exact steps to reproduce the problem.

   
   

   Regards,

   Aishwarya G Gadodia

   Illustrator Team

8. "Could not complete Package" after Tahoe upgrade

   After upgrading to macOS Tahoe 26.0, Illustrator (latest version) is unable to Package a file that has links located on a network drive.

   3 votes

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   4 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Request to Contact Support  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Please share the files (documents, image, fonts) so the team can reproduce this problem at their side. Email these at sharewithai@adobe.com

9. Gen AI Style Reference not working correctly

   I let it generate a dragon. Then pointed to a style reference - a picture of an elephant. And then generated again. Now the dragon had a trunk.... A trunk is not a graphic / artistic style. A style reference should look at style rather than content / subject.

   2 votes

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   0 comments  ·  Other...  ·  Delete…  ·  Admin →
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10. Swatch Info rendering / grouping issue

    I was creating a tutorial for the swatches info, and I had a bug with the swatch object creation.

    I think the edge rendered outside the canvas but it created a group of patterns and text. total gitchout, but illustrator is stable, I filmed attached screeshot explaining

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    1 vote

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    2 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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11. Fehler bei Bildern beim Ändern vom Dokumentfarbmodus RGB <=> CMYK (Bilder gehen kaput)

    System: Windows 11 Pro, Illustrator 29.8.1

    Ich habe folgendes Problem:
    Ab und zu erstelle ich ein Plakat in A3 im CMYK-Modus für den Druck und benötige das identische Layout zusätzlich für eine Stele im RGB-Modus. Bisher konnte ich die Layoutinhalte aus dem CMYK-Dokument einfach kopieren und in ein RGB-Dokument einfügen – das funktionierte problemlos. Seit einiger Zeit jedoch werden die verknüpften Bilder dabei zerstört:

    • teilweise werden sie komplett schwarz,
    • teilweise stark verfärbt,
    • teilweise nur in Fragmenten dargestellt.

    Manchmal passiert es auch, dass ein schwarzes Bild nach dem Bewegen des Illustrator-Fensters plötzlich wieder sichtbar wird.

    Das gleiche Verhalten tritt auf, wenn ich ein Bild aus einem CMYK-Dokument in ein RGB-Dokument einfüge. Wird ein schwarzes Bild über den Dateiexplorer neu verknüpft, erscheint es wieder korrekt.

    Zum Nachstellen bzw. Ursachenfindung habe ich ein RGB-Dokument erstellt und dort mehrere Bildvarianten platziert:
    - 1.RGB.jpg (Ausgangszustand, alle Bilder korrekt sichtbar)
    - 2.RGB-zu-CMYK.jpg (nach Umschalten des Dokumentmodus auf CMYK sind die RGB-Bilder zerstört)
    - 3.CMYK-zurueck-RGB.jpg (nach Rückstellen auf RGB sind die RGB-Bilder wieder korrekt, die CMYK-Bilder jedoch schwarz)

    Daraufhin habe ich die gleichen vier Bilder anstatt verknüpft eingebettet und mehrfach zwischen RGB und CMYK gewechselt – dabei traten keinerlei Probleme auf. Alle Bilder blieben stabil, ohne Schwarz oder Verfärbungen.

    Meine Vermutung: Illustrator verliert beim Umschalten des Dokumentfarbmodus den Bezug zu den verknüpften Dateien, was zu den beschriebenen Fehlern führt.

    Workaround: Bilder einbetten. Das funktioniert zuverlässig, vergrößert aber die Dateigröße erheblich (was bei meinen Layouts mit meist 6 verschiedenen Versionen pro Plakat sehr unpraktisch ist).

    Fragen:
    Haben andere Nutzer das gleiche Problem?
    Handelt es sich um einen bekannten Bug?
    Gibt es eine Lösung, ohne Bilder einbetten zu müssen?

    MfG Ralf Fleischer

    System: Windows 11 Pro, Illustrator 29.8.1

    Ich habe folgendes Problem:
    Ab und zu erstelle ich ein Plakat in A3 im CMYK-Modus für den Druck und benötige das identische Layout zusätzlich für eine Stele im RGB-Modus. Bisher konnte ich die Layoutinhalte aus dem CMYK-Dokument einfach kopieren und in ein RGB-Dokument einfügen – das funktionierte problemlos. Seit einiger Zeit jedoch werden die verknüpften Bilder dabei zerstört:

    • teilweise werden sie komplett schwarz,
    • teilweise stark verfärbt,
    • teilweise nur in Fragmenten dargestellt.

    Manchmal passiert es auch, dass ein schwarzes Bild nach dem Bewegen des Illustrator-Fensters plötzlich wieder sichtbar wird.

    Das gleiche Verhalten tritt auf, wenn… more

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    2 votes

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    Need More Info  ·  1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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12. Unable to create new file, have to restart software

    As title, unable to create new file, have to restart software every time

    2 votes

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    Need More Info  ·  1 comment  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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13. Threaded Type not scaling correctly

    Mac Pro (2019, Intel), MacOS 15.6.1, Illustrator 29.7.1

    After the update to version 29.7.1, the text in linked type objects does not scale (using the Scale tool) or scales disproportionately (using the Selection tool).

    The Free Transform Tool currently appears to be the only way to scale these objects together while keeping the type size proportional to the objects being scaled.

    The issue occurs in new and existing documents.

    See thread here for more details: https://community.adobe.com/t5/illustrator-discussions/type-not-scaling-correctly-in-linked-type-objects/m-p/15492486

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    3 votes

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    1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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14. Suddenly crashes or bugs

    Suddenly crashes or bugs

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    Need More Info  ·  1 comment  ·  Other...  ·  Delete…  ·  Admin →
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15. White looks gray in Overprint Preview

    The recent update to 29.8.1 now shows whites as grays in overprint preview. This changed feature now added leaving users unable to turn it off creates a massive problem when building anything containing white elements that are mixed or overprinting with or near grey elements. It is also a huge issue when sharing PDFs created in the new 29.8.1 with users who may not have the wherewithal to open their settings and start changing overprint settings.

    Having been an artworker using Illustrator for over 20 years now, in which time I have seen some real clangers get through, but this for anyone in working print and design or any end user viewing a shared file, is a complete and utter disaster which when combined with the recent adobe Acrobat issues with the new ui being implemented against thousands of complaints and comments on the adobe forums really is the final straw.

    The bigest issue is that it white in overprint preview is no longer white and becomes a gray which when working with other greys some of which are overprinting with overprinting whites set into the artworks due to print process requirements, shows tints close to 10% or light gray pantones as the same visually as a white as can bee seen in the attached.

    I will now potentially be advising my employer to investigate alternatives to adobe cc as it is now across the board becoming too unstable a software to reply upon. We have already moved away from acrobat company wide due to increasing costs, but these sort of issues fast become a game changer for who's software we are able to use.

    I have to assume that you are not researching any of these changes with your users as they are seemingly only consistent in their lack of research to them.

    The recent update to 29.8.1 now shows whites as grays in overprint preview. This changed feature now added leaving users unable to turn it off creates a massive problem when building anything containing white elements that are mixed or overprinting with or near grey elements. It is also a huge issue when sharing PDFs created in the new 29.8.1 with users who may not have the wherewithal to open their settings and start changing overprint settings.

    Having been an artworker using Illustrator for over 20 years now, in which time I have seen some real clangers get through, but this… more

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    Need More Info  ·  6 comments  ·  User Interface  ·  Delete…  ·  Admin →
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16. App crashes shortly after launch

    It keeps quitting unexpectedly after a short time

    2 votes

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    Need More Info  ·  3 comments  ·  Performance  ·  Delete…  ·  Admin →
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17. Create Outlines shortcut not working (Shift + Ctrl + O)

    Keyboard command Ctrl + Shift + O does not "create outlines" for text. I have to manually go to Type > Create Outlines

    2 votes

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    Need More Info  ·  1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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18. Both Illustrator and Photoshop stop responding while using complex files

    The Adobe Software, both Illustrator and Photoshop, stop responding and I can’t really use them properly, while using complex files

    1 vote

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    0 comments  ·  Performance  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Akshay, the team would need to study those files that makes Illustrator work slowly. Please upload these to a file hosting of your choice (with all the links collected using File > Package) and send the access link to sharewithai@adobe.comm so the team could investigate them. Please mention the link to this report (http://illustrator.uservoice.com/forums/601447/suggestions/50490981) along with full details about your OS and hardware.

19. Spotlight search breaks when Illustrator is open on macOS 26

    • Operating System:
      macOS Tahoe 26 – MacBook Air M2

    • Illustrator Version:
      Tested on 2024 release and 2025 release (latest)

    • Steps to Reproduce:
      Start macOS.
      Launch Adobe Illustrator (either 2024 or 2025 version).
      Attempt to search for any file or folder using Spotlight.
      Observe that Spotlight shows no results.
      Perform a full Quit of Illustrator.
      Try Spotlight search again.

    • Expected Result:
      Spotlight should function normally and display search results even while Illustrator is running.

    • Actual Result:
      Spotlight fails to display any results while Illustrator is running, and only resumes working after quitting Illustrator.

    • Additional Note:
      Apple has reviewed this issue and marked Spotlight as “working as designed”, which strongly suggests the conflict originates from Illustrator’s side and needs to be addressed within the application.

    • Operating System:
      macOS Tahoe 26 – MacBook Air M2

    • Illustrator Version:
      Tested on 2024 release and 2025 release (latest)

    • Steps to Reproduce:
      Start macOS.
      Launch Adobe Illustrator (either 2024 or 2025 version).
      Attempt to search for any file or folder using Spotlight.
      Observe that Spotlight shows no results.
      Perform a full Quit of Illustrator.
      Try Spotlight search again.

    • Expected Result:
      Spotlight should function normally and display search results even while Illustrator is running.

    • Actual Result:
      Spotlight fails to display any results while Illustrator is running, and only resumes working after quitting Illustrator.

    • Additional Note:
      Apple has reviewed this issue and… more

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    2 votes

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    1 comment  ·  Other...  ·  Delete…  ·  Admin →
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20. Se borro todo

    Estuve trabajando bastante tiempo con archivo recuperado porque ya se había trabado el sistema pero logre recuperarlo, y ahora voy a entrar a ese archivo que tenia guardado y todo, y no tiene NADA osea mi laburo de meses desapareció de la nada.
    Que hago???????

    2 votes

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    Need More Info  ·  1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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