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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
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7512 results found

  1. Certain commands in Window menu don’t work in 27.5

    Originally reported by shajhu1985@gmail.com

    Several commands are not working in Illustrator 2023 version 27.5:
    Separations Preview
    Stroke
    SVG Interactivity
    Swatches
    Symbols
    Transform
    Transparency
    Type
    I attached a screenshot of these, in a frame.
    Give me the solution for this issue.

    1 vote

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  2. 1 vote

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  3. Tools to create will not load at all

    Tools to create will not load at all

    1 vote

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    1 comment  ·  Tools  ·  Admin →
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  4. GPU preview greyed out

    Mac Mini M2 Pro 32GB/1TB
    Ventura 13.4 (22F66)

    Illustrator 27.5

    Just opening a file and the View using GPU is greyed out, which results in slow performance.
    The file has 6 linked images (2 jpg + 4 png) which are totally below 40 ΜΒ.

    Here are the files.
    https://we.tl/t-OKm14RRB5a

    Thanks in advance

    1 vote

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  5. Can't save changes

    The illustrator doesn't save changes. I have been saving double file because otherwise I lose what I already worked on

    1 vote

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  6. Intertwine overlap quick select breaks after a limit

    The new feature worked great when i had 6 paths with 36 overlaps, but I pushed it and I got this when trying to intertwine these 7 paths with i think 116 overlaps.

    1 vote

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  7. Illustrator not copying svg code to clipboard

    After updating to v 27.5, objects that I copy and then paste into other apps are pasting as un-antialiased rasterized images. Previously, the copied data would paste as vectors into apps that accept svg data, and antialiased transparent png images in other apps. To get around this I am first pasting into XD, then copying the data as svg. It would be good to restore the original behavior of the clipboard

    1 vote

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    3 comments  ·  Other...  ·  Admin →
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  8. Automatic hyphenation with + instead of -

    Sometimes (not always), the automatic hyphenation divides the word with an "+" sign, instead of a "-" sign, which it should be. It appears with various fonts, it is NEVER reliable, sometimes I write a PDF for the customer, it has the + inside, I see it, I open the AI again and everything if fine again, without restarting anything or changing anything. Sometimes it gets not written correctly for weeks and I have to hyphenate myself, which we all know, is a drag in Illustrator.

    Where is the Problem located, and how do we fix it.

    1. macOS 13.4, Illustrator…
    1 vote

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  9. Can't open specific files by double clicking icons (macOS Ventura)

    ファイルアイコンをダブルクリックしてもファイルが開かないことがあります。Creative Cloud Files に置いてある .ai データで発生する事象のようですが、正常に開くファイルもあり、法則性は今のところわからないですですが、開かないファイルが置いてあるのと同一のフォルダ内にある他のファイルもことごとく開かないのでフォルダによって挙動が異なるのかもしれません。(フォルダ名やファイル名に関するエラーメッセージなどは CC アプリでは表示されていません)
    開かないファイルは Creative Cloud Files からローカルデスクトップに移動またはコピーするとダブルクリックで開きます。

    1 vote

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  10. There's a problem creating a NEW link to share the document after the initial link has been created.

    If you open an exiting document that has been shared with a link, resave the file with a new name, make changes, then try to create a new link, you will get an error.

    1 vote

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  11. "The file is not readable" Can't paste image into Illustrator without saving it to computer

    When I try to paste an image I copied from pinterest/google etc, it always shows "the file is not readable". Now I have to save every image I want and then drag and drop/place it in illustrator. Which is an additional step I don't need and is very frustrating.

    I've never had this problem before. Can anyone help?

    1 vote

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  12. Save as... it is not working in my MACBOOK Pro

    I was working a a project requested by my Teacher. I saved the final project .AI plus I needed it PDF version as I needed share both with my Teacher for grade purposes. But, it is not possible save as PDF or export as image nothing.

    When I save, a message error shows up and If I try to open the pdf the same message appears. But, if i look the PDF document saved I can see a miniature of the work. I shared with 3 colleagues and also with my Teacher and all the people said they can visualize…

    1 vote

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  13. curving texts bug

    I have a problem with texts in illustrator. After converting the texts to curves - the bullet points disappear. Used font: Myriad Pro.
    The same problem occurs on Windows as well as Mac

    1 vote

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  14. Can't use "View using GPU"

    Can't use GPU to view my work. Working on Illustrator 27.4.1, running on a MacBook Pro M1 2020 on Ventura 13.3.1 (a).

    1 vote

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  15. colourproof is not available

    Colourproof is not available (OS 10.15.7 / AI 27.4.1) as preview mode in RGB or CMYK – doesn´t matter. tested various documents.

    1 vote

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    2 comments  ·  Performance  ·  Admin →
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  16. Glitch in Convert to Shape > Rounded Rectangle effect

    When applying Convert to Shape > Rounded Rectangle effect to an object, and applying a corner radius larger than the shape can support, one side of the rounded rectangle is given an extra anchor point with adjustment handles that make an overlap visible. This only occurs on one side of the object.

    The desired result is that the corners meet at a single anchor point, as on the right hand side of the objects in the attached AI file.

    Illustrator v 27.5, Windows 11

    1 vote

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  17. Illustrator 2023 crashes when clicking the scroll bar in the font selection dialog

    Ever since I installed Illustrator 2023 the entire program will hang when using the mouse, trackpad or wacom pen to select the scroll bar in the font selection drop down menu

    Fonts can still be chosen using the cursor keys to navigate up and down. Previous versions of Illustrator are still working as expected so I haven't been able to track down a corrupt font.

    I have tried a uninstall/reinstall and resetting of preferences. Nothing seems to work.

    This is on an M1 Mac (but also has replicated on an Intel Macbook Pro both on MacOS Monterey.

    1 vote

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  18. BUG: Saving file breaks paragraphs created with Area Type Tool into separate objects

    I am a comic book letterer who has been using Illustrator for this purpose for several years. I have separate layers for artwork, captions, and text. I have been using the area type tool to place text for the speech bubbles, which are oval in shape. While working the layers look fine. Upon Save and then re-opening, however, each of the lines in the speech bubble is saved as a separate text object rather than as a paragraph. On some pages, the text is broken up even further so that the letters are different objects.

    1 vote

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  19. Cannot save Illustrator file to Dropbox but can save to Desktop on Mac OS Monterey

    I am running Mac OS X Monterey (12.6.5) and Illustrator 2023 on an Intel Mac (Mac Pro 2014). Unusual bug: when I try to save an .ai file to the Desktop, no problem. However, when I try to save to a Dropbox folder, I get a message that I do not have access privileges and I get the -5000 code. I can first save to the Desktop and then drag to the Dropbox folder When I try to do the same in Adobe Photoshop: no problem, so it appears to be an Illustrator-specific issue. I have tried: restarting computer, fixing…

    1 vote

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  20. Schwarze Rechtecke statt eingefügter Bilder / Placed images turn black

    AI 2.7
    Mac OS Monterey

    Die meissten der eingebetteten Bilder (tifs und pngs) werden plötzlich nur noch als schwarze Rechtecke dargestellt.
    Keine Problemlösung nach Neustart.
    Da es sich um mehr als 50 Bilder handelt wäre ein neu einrichten aller Bilddateien eine Mammut-Aufgabe.
    Was kann ich tun?

    1 vote

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