Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8140 results found
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Export for Screens: ImageType PNG - is not recorded as an action
When i export for screens and select png as export type with a fixed width of 5906 px in my case, then this action is simply not recorded.
Other image types are recorded (like jpg or svg).4 votes -
Colour Variation when using "Darken" transparency
Why am I getting a colour variation on screen when using the "Darken" mode in the transparency field.
See attached illustrator Pdf.
The "Substrate" spot colour has the "Darken" applied which is layered on top of the colour wedges.
Should the colours of the wedges not display the same irrespective of whether "Overprint Preview" is on or off?4 votes -
The name "Black" is automatically blocked when creating global swatches
If you create a new global color swatch, regardless of the breakdown, the name "Black" is automatically blocked. The name "White" is not.
It seems silly to call this issue out, but I've prepared logo libraries for eight and a half years now, and this has been an ongoing consideration. When I create a black swatch, there is always an extra step. Sometimes I intentionally misspell the name to create the swatch, or I create a non-global swatch with the correct name, but in both scenarios I have to adjust the swatch AFTER it is created to produce a black…
4 votes -
パスファインダーの分割をするとズレが起きる
Adobe Illustrator 2021、2022、2022(Prerelease)
２つの上下に重なった絵柄で、下の絵柄の形に沿って上の絵柄を分割をすると、ほんのコンマ数ミリのズレが起きます。
100％や200％の拡大率では見えませんが、30000％とか大きい拡大率だと確認できます。
あとズレているため、余分なパスができてしまい、その後の作業に支障がでます。4 votes -
Filename is no longer selected in Save / Save As / Open dialogs in macOS Mojave
In macOS Mojave only the filename was selected in the Save / Save As... window.
Now nothing is selected so you can't start typing right away or the extension is also included in the selection. So if you need to save multiple versions or need to add a number at the end of a filename you could hit the Right Arrow key and start typing.
If you do that now the cursor moves after the extension, you have to move 4 positions back or delete the extension entirely and then start typing.
4 votes -
can't open the illustration. the file is locked or in use. ID: -54
can't open the illustration. the file is locked or in use. ID: -54
4 votes -
Illustrator v26.0.1 will not Save, Save As to Computer or Export (macOS Monterey v12.0.1)
I have tried:
- Full Disk Access
- Deselect Save in Background
- Uninstall and reinstall
- Fully updated
- And the rest.4 votes -
Locked and/or hidden objects still become selected
The object is locked and/or not visible, yet when the layer is selected, all objects including the locked and hidden objects become selected and move when they should not.
(Illustrator 26.0.1 / OS Catalina 10.15.7)
4 votes -
Saving to Creative Cloud is Changing My Patterns
This has to do with repeating patterns. I'm using Adobe Illustrator 2021, desktop.
Attached is a picture of 2 circles on a background (shield your eyes, it isn't pretty :-)). When I make the pattern - in this case, the circles were drawn with the blob brush - the inside of the 2 circles is empty and we can all see the background. It's a ring. When I pull that pattern out of swatches, however, it will color in that background. In this one, it's black. It changes depending on the pattern and the colors I'm using. And it is…4 votesI am happy to share that we have fixed this bug in our latest release – 26.1.0 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Maintain graph styles when updating data (bar graph issue)
Issue with bar graphs:
All styling is removed when data is updated. Can you make it so it at least retains bar width and color?4 votes -
Fix Creative Cloud - files can't be retrieved but cloud says no sync errors
Operating system: MacOS Big Sur Version 11.6
Adobe Illustrator: 25.4.1Trying to open a cloud document but they don't seem to exist/can't be opened as I cannot access my docs in the cloud.
I have restarted, updated etc etc and still, when I want to access my cloud docs Illustrator says "Something went wrong, please restart the app and try again"
I've also tried accessing from the Creative Cloud app where I have gone to my library and my cloud documents, nothing loads up - it just spins seemingly forever.
Weirdly though, in Illustrator on my iPad Pro it says…4 votes -
Path render error
See screenshot. All I did was add opacity to a path and it renders it like this. Happens all the time since I updated.
4 votes -
Tile printing cuts image off.
I have attempted to tile print an image from Illustrator at least 6 times. No matter what settings, it cuts off about 1/8-1/4" of the image. I have been tile printing for decades and now the feature doesn't work correctly. Please inquire. I'm extremely frustrated.
4 votes -
'Scrap' appearing in preview mode
See screen grabs; unwanted shapes appear along contours in filled shapes.
I'm on MacOS10.14.6
AI 25.0.14 votes -
Recent work thumbnails are missing on the welcome page
When I launch my latest version of the Desktop illustrator app there are no more visible the thumbnails of the recent work. Please bring it back.
Currently using Illustrator 25.4.1. (64bit) on latest update of Windows 10
4 votesWe need the following logs to investigate this issue
Mac: ~/Library/Logs/Adobe/Adobe Illustrator/25.4/Adobe Illustrator
Win: C:\Users\[username]\AppData\Roaming\Adobe\Logs\Adobe Illustrator\25.4\Adobe IllustratorPlease share files starting with UXPLogs from above folder to sharewithai@adobe.com
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The operation cannot complete because of an unknown error [PARM]
Illustrator 25.4.1
macOS Big Sur 11.5.2- Launch Illustrator.
- New Project.
- Add shapes, or text.
- Select all.
- Rasterize.
- Click Object to reach Trace.
Tested on a New Admin User with the same result.
NVRAM Reset
Safe Mode
Recovery Mode/Disk Utility/First Aid
Tried with different project files and formats (.ai, .pdf) with the same problem.4 votes -
Inconsistent undo behavior when making a compound shape with a clipping mask
I understand this may not be as common a use-case, but while trying to figure something out, I was puzzled when undo did not return to the state I was expecting. Below are the steps to reproduce this issue:
Create a shape, such as a rectangle. Give it a color.
Create a different shape and place it somewhere overlapping the first shape. Give it a different color.
Select both shapes and create a Clipping Mask by right-clicking and selecting "Make Clipping Mask"
You should now see only the overlapping parts of both shapes, as expected.
Open the Pathfinder panel and…4 votes -
Cannot delete or merge duplicate colors
My Swatches palette has multiple colors of the same name and formula. When I try to merge them, they don't merge.
4 votes -
Plug-in: UxpExtension.aip missing and needs deleting or updating??
Illustrator 2021
macOS Big Sur 11.5.1Can anyone help? I cannot find this plugin to delete it??
4 votes -
SLOW PERFORMANCE - MACBOOK M1
I have a brand new MacBook M1 running Big Sur. 11.2.3
The performance with vector objects is terrible!
Even with turning off layers, moving basic objects (2x text boxes, 2x lines and a 2x rectangles) its almost crashing Illustrator.I try to arrow and there's a 6 second delay.
I try to undo, there's a 10 second delay.This is terrible. Seriously what have you guys done to the Adobe suite?
I've just replace a 2017 MacBook Pro with this system, because you claimed my old laptop isn't up to ""modern programs" - clearly this is a adobe problem.Illustrator:…
4 votes
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