8069 results found

1. Area Type Text with Vertical Alignment Breaks in CC Libraries

   It seems if I set an Area Type box to Accent and apply Center Vertical Alignment in the Area Type Options that the text will break up (perhaps by kerning pairs?) once reopened.

   The Area Type text is gone and it's broken up point type.

   If I were to use a standard Area Type box (Baseline: Em Box Height; Vertical Alignment: Top), there's no issue, and the text remains editable as Area Type.

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   1 comment  ·  Cloud, Libraries  ·  Delete…  ·  Admin →
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2. (CANT) Error when saving any ai file

   (CANT) Error when saving any ai file

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   0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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3. Export to EMF - Extra white border

   When exporting to EMF, an extra white border is added to the output file.

   Coordinates and size are integers.

   OS: Windows 10
   AI Version: 24.3

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4. Illustrator 2020 24.3 Extremely slow performance and lagging on Windows 10

   Extremely slow performance and lagging making Illustrator unusable under win 10 pro. Massive lag (sometimes 10 sec) when moving, selecting, objects or zooming, sometimes when selecting tools.

   I had v23.4 installed on the same machine with Win 7 a week ago and had no issues. New install of Windows 10 with the same version of illustrator is unusable even though my machine spec is above requirements and has no other issues.

   I've installed the previous version of illustrator to test but had the same performance issues.

   All drivers updated, and ran through performance troubleshooting in adobe support pages.

   Win 10 Pro x64
   i7, 16GB Ram
   Nvidia Geforce GTX

   Extremely slow performance and lagging making Illustrator unusable under win 10 pro. Massive lag (sometimes 10 sec) when moving, selecting, objects or zooming, sometimes when selecting tools.

   I had v23.4 installed on the same machine with Win 7 a week ago and had no issues. New install of Windows 10 with the same version of illustrator is unusable even though my machine spec is above requirements and has no other issues.

   I've installed the previous version of illustrator to test but had the same performance issues.

   All drivers updated, and ran through performance troubleshooting in adobe support pages.

   Win 10… more

   3 votes

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   2 comments  ·  Performance  ·  Delete…  ·  Admin →
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5. Cannot relink the image

   In the adobe illustrator app, I tried to relink the image but it didn't work, as shown in the videos I posted below. Can you solve this bug, please?

   Thank you

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   3 votes

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   0 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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6. Save as .ai can be interrupted by another save

   If you are working on a new document, or opened an EPS or PDF, hit save as .ai and it does the background save, if you dont wait or dont realize it isnt finished, and try to save as PDF by way of example, the first save will not complete (ever) and this may result in a loss of data. Very reproducible

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7. Illustrator 24.3 crahes when recently created files, with placed objects, are attempted to be opened. Older and simpler files are fine
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   0 comments  ·  Launch  ·  Delete…  ·  Admin →
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8. left toolbox missing

   updated to version 24.3 and left toolbox missing. got a message before programme starts that many plugins missing in a dialog box. went to search at window>tools but tools is not at the dropdown menu

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9. Crash in exporting PDF

   Illustrator 24.3 64bits on Windows 10

   The software crash when exporting PDF as a Export for Screens (mutliple format export)

   All the formats except PDF are exported on the Outpout folder, but when generating PDF, it's crash randomly (1 success for 5 crashes)

   3 votes

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10. Pixel Preview distorts text at 100 and 50% in CC 2020 (and 2020 beta)

    When Preferences > Display Print Size at 100% Zoom is checked Pixel Preview gives a distorted (and wrong size) preview.
    This does not happen in CC 2019
    Create some text.
    Zoom to 100%
    Turn on Pixel Preview
    Result > the view percentage changes to 126,87%
    Zooming out to 100% or 50% shows very distorted text.
    This does not happen in CC 2019 (see attached image).

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    2 comments  ·  Other...  ·  Delete…  ·  Admin →
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11. direct selection tool causes broken anchor points to snap to same angle???

    Since 24.3 the direct selection tool causes absolutely unwanted snapping of broken anchor points while moving one of the anchor points. That's absolutely wired and stops any workflow. Please fix this quickly again!

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    2 comments  ·  Tools  ·  Delete…  ·  Admin →
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12. Illustrator not deleting .tmp files after upgrades to Catalina

    We've recently started upgrading our users to Catalina, and since then multiple people have reported Illustrator is creating .tmp files that can't be deleted. We've turned off Save in Background, Export in Background, optimize saving for slow networks, and Saving Cloud documents. The issue seems to be intermittent, we haven't been able to find a pattern.

    When it makes these files, they can't be deleted in Finder.

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    3 votes

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13. Very high latency/lag/delay with basic operations

    I am using a wacom cintiq pro 24HD and a thinkpad P1 running the Win10 pro for workstations (2004 build). All my drivers are up to date. I am running the latest build of illustrator (v 24.3).

    There's very high lag with basic move / resize operations (1-2 seconds) both with and without using the cintiq. + pen.

    With the rotate and reflect tools, the lag is up to 4 minutes if i'm using the wacom, and it's still 1-2s without.

    Please help, this has been an issue over the last few releases of illustrator and it doesn't seem to be improving at all.

    I am using a wacom cintiq pro 24HD and a thinkpad P1 running the Win10 pro for workstations (2004 build). All my drivers are up to date. I am running the latest build of illustrator (v 24.3).

    There's very high lag with basic move / resize operations (1-2 seconds) both with and without using the cintiq. + pen.

    With the rotate and reflect tools, the lag is up to 4 minutes if i'm using the wacom, and it's still 1-2s without.

    Please help, this has been an issue over the last few releases of illustrator and it doesn't seem to… more

    3 votes

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    1 comment  ·  Performance  ·  Delete…  ·  Admin →
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14. Toolbar missing on right hand side

    My toolbar on the right hand side is missing. The drop down window at the top is also not working, it is stuck on Typography. I can't choose Essentials or reset.
    I've got and updated the latest version 24.2.3
    Windows computer.

    3 votes

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    0 comments  ·  Properties Panel  ·  Delete…  ·  Admin →
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15. Bug with end of line - Convert selected anchor point to smooth

    When you have a line in illustrator where you:

    Select using the direct selection tool (A)
    Convert the point to smooth using (B)
    And get the fabulus result (C).
    BUT you also end up with point D where the alignment of the line is always vertical.

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    3 votes

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16. Asset export password bug 24.2.3

    Illustrator info: 24.2.3 (64bit)

    System info:
    Windows 10

    Steps:
    If I export artboards to pdf using the asset export window - each file will be password protected without me specifying it.

    This only happens if the last pdf I saved manualy (using save as) was password protected. Asset export will use the same password that I entered for this file.

    This would be a nice feature if it was an option you could select or de select, but not when it happens without informing me.

    The only workaround I know of, is to save a dummy pdf with the correct settings before using the asset export, needles to say this is a damper on workflow efficency.

    The presets used does not have password protection enabled. I am reasonably sure you can't put passwords in the presets actually. I tried now, and the password protection option was not enabled when I applied the preset.

    Ton Frederiks LATEST
    Adobe Community Professional , a minute ago

    I can replicate that behaviour.

    You can report it here:

    https://illustrator.uservoice.com

    https://community.adobe.com/t5/illustrator/asset-export-password-bug/m-p/11370667?page=1#M189597

    Illustrator info: 24.2.3 (64bit)

    System info:
    Windows 10

    Steps:
    If I export artboards to pdf using the asset export window - each file will be password protected without me specifying it.

    This only happens if the last pdf I saved manualy (using save as) was password protected. Asset export will use the same password that I entered for this file.

    This would be a nice feature if it was an option you could select or de select, but not when it happens without informing me.

    The only workaround I know of, is to save a dummy pdf with the correct… more

    3 votes

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    0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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17. Expanding simple paths autogenerates dozens of unnecessary Bezier points

    Drawing 2 overlapping shapes or paths (or shapes expanded from paths) could once be reliably split/trimmed/etc. cleanly using Pathfinder tools.

    Currently, doing so autogenerates dozens of unnecessary Bezier points. This can be cleaned up using the Smooth tool, but becomes a tedious process, especially given that the same cleaned shape will behave the same way if Pathfinder is used again.

    This is a critical part of my workflow that's become substantially disrupted by whatever change was made under the hood in the past 6 years.

    My hope is that with the change to other drawing tools, this is a preference I'm simply not seeing that can be changed.

    AI 24.2.3 on Mac OS 10.14.6 and 24.2.1 on 10.15.6

    Drawing 2 overlapping shapes or paths (or shapes expanded from paths) could once be reliably split/trimmed/etc. cleanly using Pathfinder tools.

    Currently, doing so autogenerates dozens of unnecessary Bezier points. This can be cleaned up using the Smooth tool, but becomes a tedious process, especially given that the same cleaned shape will behave the same way if Pathfinder is used again.

    This is a critical part of my workflow that's become substantially disrupted by whatever change was made under the hood in the past 6 years.

    My hope is that with the change to other drawing tools, this is a preference… more

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    3 votes

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    0 comments  ·  Pathfinder and Compounds  ·  Delete…  ·  Admin →
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18. GPU Performance is deeply broken - UI overlay refresh issue

    Within about 20-30 min of starting illustrator with GPU Performance enabled, everything goes haywire.

    It seems to be an issue with UI overlays such as art board bounding boxes and shape paths/points. As you pan about or adjust a shape, it seems that old overlays are not disposed and new overlays are just drawn on top resulting in layers and layers of overlays. The overlays are cleared if you zoom but when you start to pan or manipulate shapes again, the overlays continue to populate on screen.

    Images attached should illustrate the issue better then I can describe it. What you are seeing is a single shape selected and the resulting craziness when you pan or manipulate that shape.

    The only fix is to disable GPU performance or restart the software.

    I'm using a Nvidia RTX 2080 and also have the Intel built in graphics for my 9900k enabled.

    I'm at a loss. Illustrator just isn't a professional tool I can rely on anymore. Performance without GPU enabled is unacceptable (1-2 second delays upon zoom or shape manipulation) but the program is just plain broken when I enable GPU performance. Working actively to make Sketch my illustration tool even though I've been PC based for the last 4 years.

    I know the devs are working hard but management needs to put more resources behind fixing illustrator.

    PS uservoice crazy buggy when using firefox. Couldn't post so had to switch to chromium based Edge.

    Within about 20-30 min of starting illustrator with GPU Performance enabled, everything goes haywire.

    It seems to be an issue with UI overlays such as art board bounding boxes and shape paths/points. As you pan about or adjust a shape, it seems that old overlays are not disposed and new overlays are just drawn on top resulting in layers and layers of overlays. The overlays are cleared if you zoom but when you start to pan or manipulate shapes again, the overlays continue to populate on screen.

    Images attached should illustrate the issue better then I can describe it. What… more

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    3 votes

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    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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19. When creating new document in 24.2, two artboards are created

    Creating new document. Two artboards appear, even though I only requested one. I also now have "video safe areas" showing in default and can't get them to not show upon setting up new document.

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    3 votes

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    2 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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20. 'Edit Color Group' does not respect global or spot color swatches.

    The 'edit color group' tool is a neat little palette explorer, but in practice I never use it because my workflow is centered around global swatches, and it completely ignores that.

    Try this:

    1. Make a few global color swatches. Draw some shapes using them.
    2. Double-click on one of those swatches, play with the sliders, notice that everything drawn in it changes to match.
    3. Make those swatches into a color group.
    4. Select the color group and hit the 'Edit Color Group' button in the Swatches palette.
    5. Change some colors, hit OK, yes you do want to save your changes to the swatch group.
    6. Observe that every swatch you just changed is now non-global, and all art drawn in those formerly-global swatches is now unlinked from the swatches.
    7. Do the same thing again except substitute 'spot color' for 'global color'; observe the similar effects.

    IMHO, Illustrator should preserve the global/spot status of swatches when using this tool.

    And given that it's failed to do this for a while and people have built workflow expectations around this behavior I am completely fine with an 'Edit Color Group preserves spot/global swatches' switch somewhere that defaults to off, if you're worried about people screaming about this. in the next version. :)

    The 'edit color group' tool is a neat little palette explorer, but in practice I never use it because my workflow is centered around global swatches, and it completely ignores that.

    Try this:

    1. Make a few global color swatches. Draw some shapes using them.
    2. Double-click on one of those swatches, play with the sliders, notice that everything drawn in it changes to match.
    3. Make those swatches into a color group.
    4. Select the color group and hit the 'Edit Color Group' button in the Swatches palette.
    5. Change some colors, hit OK, yes you do want to save your changes to the… more
    3 votes

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    1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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