Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8349 results found
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Illustrator won't let me save
Whether I open an existing ai file or start a new, when I got to save the document, it opens up the save menu however then it doesn't allow me to click on any section, not even the side menu to desktop, and you can see the save button is greyed out? Please can you provide a solution?
2 votes -
テキストをアピアランス分割+アウトラインした際、線の太さが変わる
オペレーティングシステムおよび Adobe Illustrator (デスクトップ版) のバージョン
macOS Catalina 15.7
Illustrator 2022（26.0.3）問題が発生したときに実行していた手順
1 テキストに対し、アピアランスパネルで「線」を追加。
2 線に任意の太さと色を設定。
3 アピアランスパネルで パスの変形→変形→拡大・縮小を任意の数値に設定。
4 テキストを選択し、オブジェクト→アピアランスを分割
5 テキストを再度選択し、書式→アウトラインを作成 を実行。想定していた結果
見た目そのままの状態でアウトライン文字になる実際の結果
アウトライン文字になるが、線の太さが変わる文字のアウトラインを先に実行すると別のアピアランスが作用して違う見た目になってしまうため、現状「拡大・縮小をしない」しか回避手段がありません。
Illustrator バージョン26.1でも同じ結果になります。よろしくお願いします。
2 votes -
Moving an object manually to align with another object, moves the wrong object
Quite often, when moving an object to snap to another object or anchor point, the moved object jumps back to its original position while the other object or even sometimes an anchor point makes the move instead
2 votesReported to be fixed in Beta 29.5.0.15 — please try to check if it now works as intended
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Holding alt to make the Width tool only change one side of a brushed path snaps the other side to zero.
- Draw a path. Give it a simple, thick stroke.
- Hold down ALT while using the Width tool to change one side's width; note that the other side stays the same width.
- Draw a new path. Give it an art brush or pattern brush.
- Hold down ALT while using the Width tool to change one side's width; note that the other side suddenly snaps to zero-width.
I would swear the Width tool used to behave as in step 2 on brushed paths? It'd be nice to get this reversion fixed. Or to make the Width tool behave consistently across different kind…
2 votes -
Alt + drag use Group Selection Tool cause illustrator crash
Illustrator 16.0.3
Windows 10 20H2 19042.1526
i7-10700 2.9GHZ
16GB RAM2 votes -
Illustrator not effectively handling Windows Desktop Magnification
I have been having so many problems with Illustrator lately and just now realized that it is because of my UltraWide monitor and the fact that I have Windows Magnification set to 200%.
This is not being handled well in Illustrator. It's making the active area around a selected item way too big. I can be 100px off of the selected item and it still wants to rotate. I try to select a point and it's nearly impossible. If you look at all of the "tolerance" bug reports, I would be willing to bet they all deal with magnification levels…
2 votes -
Please Fix: Function "create outline" unpredictably results in pixel error
Converting a path by the "create outline" function unpredictably results in pixel errors. See pictures:
Pic1.: Path object in pixel preview. Position is correct.
Pic2.: Result after applying "create outline" function.
Position of outline path is wrong in fourth place after comma leading to a grey fragment. The only solution is to repair every outline in a very time consuming process. In my view is a critical error when trying to work pixel perfect. Please solve this issue!2 votes -
Illustrator keeps oversaturating the color space even though modes/swatches are set correctly.
When opening a file (usually with photography), illustrator will oversaturate all the colors regardless of color settings. Everything will be set to consistent CMYK settings but the colors show up so saturated and it's impossible to work in that space.
2 votes -
CPU Preview defaults even for basic usage (Macbook Pro 2019)
CPU Preview is forced even with basic files with horrible performance. Can not choose GPU Preview after a few moment.
Adobe Illustrator 26.0.3
macOS 12.2.1
MacBook Pro 2019
2.4 GHz i9 | 32GB RAM | Radeon Pro 5500M 8GB2 votes -
Illustrator 2021 and 2022 Zoom not working correctly after OS update to Monterey
Like the title says, after update to Monterey.... when using Illustrator 21 or 22 when zooming into an object, either vector, tiff, eps on the document the screen goes gray about 150% to 300%. I have reset many things, GPU.... reset preferences, colors, overprint off and on.... nothing seems to correct it. This happened Only after going from Big Sur to Monterey. Attached is a screen shot at 100% zoom, then the same art at 300%. The art is all vector, that really doesn't matter, vector and images act the same when zooming. Another screen shots on another job at…
2 votes -
2 votes
Illustrator製品版フィードバックへのご協力ありがとうございます。
ご報告いただいた問題ですが、ご使用のマシン環境や使用方法などに原因があると思われますので、カスタマーサポートにご連絡いただくか、Ten_A さんのご提案のようにIllustator のユーザーコミュニティーをご利用いただくと、問題解決の手掛かりになります。
ご理解、ご協力のほどよろしくお願いいたします。
Illustrator チーム
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Screen bug, pixels
I create a new file and the screen starts to pixelize, If I move the mouse the pixels move too and they don't disappear
2 votes -
Illustrator selecting Folder name and renaming file when saving into Folder
When saving an Illustrator file - and InDesign also - I click the name of the folder that file is to go into and the filename changes to that folder's name. Why is this happening? Why was this not found when debugging these very expensive applications before throwing them at subscribers and hoping they will work? Really not professional. We pay far too much money for stupid things like this to happen. Needs to be fixed immediately. InDesign also.
2 votes -
Very Slow
I just updated my MacBook Pro (16 inch, 2019) to OS Monterey 12.2.1 and my Illustrator is CS 26.0.3. It is very difficult to use my files from last week. The cursor sits there spinning the beach ball, I'm seeing artifacts and artwork disappears, I can't even drag a simple pattern tile across my page. I use slightly complex artwork year in and year out as a product designer. But with the most current Mac update, something went wrong. I've rebooted, cleared my cookies, all the usual things. Please help!
2 votes -
Illustrator Crashes When Printing to Trotec Laser Engraver
Anything above illustrator 23.0 crashes when printing to Trotec Laser Engraver.
2 votes -
First time use of the Library bug
Hardly worth reporting but happens consistently for me: the first time I use the Library after opening Illustrator, upon choosing what I want to place, the library panel closes (before I can complete the place command). When I open the palette again and choose the item, it works fine. That's it.
Version 26.0.2 (64-bit)
Windows 10 Enterprise2 votes -
request to solve a bug
I Am unable to do the function of "ctrl+D" . i feel its some sort of bug.
kindly look into it2 votes -
emf file blank (could be opened in Windows Paint and irfanview just fine)
Like I mentioned above. Illustrator is 2022 running on Windows 11.
2 votes -
bnplugin.aip
bnplugin.aip will not load when launching illustrator
2 votes -
Zoom difetto
Con l'aggiornamento del sistema operativo Mac OS 12 non si riesce ad avvicinare con lo zoom, il valore dipende dal file da 400%, si files più leggeri si arriva a 600%
Questo tenendo la risoluzione dello schermo alla massima risoluzione mentre se si scende come risoluzione a 2k il problema non si presenta. Sia con Illustrator 2021 che con il 20222 votes
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