Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8075 results found
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'Preview' instantly applies effect or operation
If I go to any dialogue box that has a 'preview' option, the effect is applied as soon as the box is checked. If I then click 'cancel' the effect is still applied. Altering the parameters applies the new value to the previously applied value.
For example, I draw and box and open the Scale options. With 'preview' selected, I change the value from 100% to 200% and then to 150%. The box is scaled to 350% in total.
Also, the Recolour Artwork box will only allow me to change a colour once. Again, applying the change instantly even if…
2 votes -
Could not 'crop image'
- Catalina 10.15.1
- Illustrator 2020 latest version, 24.0??
Could not use the cropping tool to crop the image.
2 votes -
Object Selection by Path Only broken with symbols
In Preferences, under Selection and Anchor Display, check Object Selection by Path Only.
Create or open a document.
Drag a symbol out of the Symbol panel. Choose one with a large filled area.
Zoom in on the symbol.
With either of the 3 selection tools, drag over a filled part of the symbol. Do not drag over any paths.
It doesn't matter whether you're viewing in Outline or Preview.
The symbol becomes selected.
It should not become selected due to the prefs option noted above.
It worked correctly in v22 & CS6 etc. It's been close to a year with…2 votes -
Unable to scale a specific object
I am unable to scale one of the objects (letter P) in the attached file. Please advise. Thank you.
2 votes -
Copy objects from Illustrator to Photoshop
I'm not able to copy objects from Illustrator (2020) to Photoshop (2020).
I work on a mac OS High Sierra 10.13.6
2 votes -
Illustrator Gradient looses blending when copied and pasted.
Trying to copy and paste a design with a gradient on it, And the gradient apears chunkier and sharper when copied into a new canvas. If i copy on the original canvas its fine, but not on a new one. Ive checked the grain values and opacity and they are all the same. Wondering if any one has a sultion to fix this bug?
2 votes -
keeps freezing..brush, text tools
ai 2020 just downloaded keeps freezing...windows 10..nonsense..after paying all this money..everytime I use it it freezes..this is a brand new laptop I bought just for this...1tb/ 256 ss drive..nonsense
2 votes -
UI goes crazy after Separations View and 'Clinging' bounding boxes?
Hi
Have a couple of bugs which constantly keep cropping up.
When using the Separations Preview, after turning it off again, I get white lines over the screen when scrolling around the page. The more I scroll, the more appear. I can rectify by floating the window, but that's not really a 'fix'...
Randomly/Occasionally I get a bounding box which 'sticks' to one item on the artboards – so whatever obect I select, the selection/bounding box will highlight both that and other object. Seems to randomly un-stick itself, but usually only sorted by closing the file.
2 votes -
Can't find the basic pantone colors
I can't find certain Pantone colors in the swatch library anymore. For example Pantone 871 C (standard gold color) i can find in the 2019 by just typing it in the search bar, but in the 2020 version it doesn't recognise it... even if i import another swatch library it doesn't show it at all, but i'm certain it's in there.
2 votes -
Expand greyed out for Blended variable width strokes
Create a stroke with variable width profile.
Duplicate it.
Blend he two with some steps.
Try to expand the Blend:
It's greyed out - only expand appearance is available.2 votes -
New from Template Shortcut conflict
Illustrator 24.0 under macOS Catalina 10.15.1 (19B88)
The 'New from Template…' command in the File Menu has the shortcut ⇧⌘N, which is all well and fine, except it conflicts with the Type > Insert WhiteSpace Character > En Space, which has the exactly same shortcut, ⇧⌘N.
Assigning two commands to the same shortcut is rather bad form, with unreliable results.
2 votes -
Gray "Radial" Appears when using the shape tools
When I go to create and then manipulate shapes, this gray triangle shape appears. I can move a shape and make it "disappear" for a moment, but it keeps coming back. My artboard/work area turns black after a few minutes. Effectively, I can't use Illustrator due to this issue?
Ah - I was trying to use the shape builder tool, zoomed out, and then it all turned yellow...2 votes -
Illustrator file not changing modification time and date after image link updating
When I modify a photoshop image and illustrator automatically updates the link you can close the file without saving so it recognized the image link modification but did not require a save when closed. at this point file date and time do not update to current image replacement. this poses a serious problem in the commercial print industry. Archiving files is based on modification dates and times. If you don't update time and date on file with new image placed it has not
been modified for archive. This is something that has changed in the recent cloud series updates. It…2 votes -
Window snaps out of view when switching from external monitor
MBP, OSX Mojave, when using an external monitor with the laptop screen closed everything is cool, unplug the laptop and use built in screen everything is cool.
Once I plug the laptop back into the external monitor with the lid closed AI will snap off screen someplace.
If I use the mission control gesture (swipe up with 3 fingers) the window appears and I can drag it to another desktop, but then it assumes the same position off screen on the new desktop.
The only workaround I have found is to unplug the monitor, resize the window and then plug…
2 votes -
Working on a macOS Mojave 10.14.6, with Adobe Illustrator v23.1.1
Working on a macOS Mojave 10.14.6, with Adobe Illustrator v23.1.1
When having several documents open at the same time and in different tabs, out of the sudden all tabs show the same file. Forcing me to restart to be able to see again each tab with it's own design document.2 votes -
Can't open or create Illustrator files
Illustrator CC 2019 won't open or create any .ai files since this morning.
* Double clicking a file causes a crash
* Opening a file through Menu > Open causes a crash
* Creating a new file through Create new... causes a crashIllustrator asks me to send in a crash report, then closes.
My system:
Windows 10 Enterprise, 64 bit
Version: 1903
Intel(R) Core(TM) i5-6200U CPU @ 2.30GHz
Installed RAM: 8GB (7.90GB usable)2 votes -
Magic Wand on fill color/stroke color/stroke weight setting ignores text objects
Magic Wand on fill color/stroke color/stroke weight setting ignores text objects. This is very limiting when attempting to change colors on all text of a certain color. Only if the text is changed to outlines can I get the Magic Wand to selects all instances of text in a certain fill/stroke color/weight This limits the usefulness of Magic Wand...
2 votes -
PDF Import Problem
Opening a PDF in Illustrator 2019 23.1.1 - I select which page I want to open eg. 2 of 2, and it only opens the first page (not the page I wanted). No I'm not inputing the page numbers in the preview page panel (just in case you think that I am).
Import PDF pages as links is 'unchecked'.
Troubleshooting:
1) It works correctly if I open 'all' page with 'links checked'.
2) It works correctly if I open 'all' pages with 'links unchecked'.2 votes -
Scale Options greyed out
The Scale Dialog gives a lot of checkboxes. Unfortunately, some are only accesible for Pattern filled objects.
I would like to be able to Scale Strokes only, without scaling the Objects.
2 votes -
Problem with Adobe Illustrator after Windows 10 update
After update of Windows 10, my Adobe Illustrator looks like a screenshot in the attachment. I need help. PLEASE.
2 votes
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