Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7650 results found
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Illustrator Crash all the Time
I cant open My Adobe Illustrator.
Process: Adobe Illustrator [2530]
Path: /Applications/Adobe Illustrator 2020/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: Adobe Illustrator
Version: 24.2.1 (24.2.1)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Adobe Illustrator [2530]
User ID: 501Date/Time: 2020-07-31 10:42:31.074 -0700
OS Version: Mac OS X 10.15.6 (19G73)
Report Version: 12
Bridge OS Version: 3.0 (14Y908)Time Awake Since Boot: 2400 seconds
System Integrity Protection: enabled
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXCBADACCESS (SIGSEGV)
Exception Codes: KERNINVALIDADDRESS at 0x00000000000000a0
Exception Note: EXCCORPSENOTIFYTermination Signal: Segmentation fault: 11
Termination Reason: Namespace SIGNAL, Code…1 vote -
In the latest version cursor keys are now moving the selected objects/nodes 2 pixels instead of 1
Up until 24.2.1 if I selected an object or node and hit the cursor keys they would move 1 pixel in the direction of the key. Now all of a sudden they move 2. makes trying to align/tweak the position of objects/nodes really difficult and painful
1 voteThis often happens when we open Preferences and accidentally press Up or Down arrow key. The very first field focused in the dialog is Keyboard Increment value, and pressing an arrow makes it either zero (which turns into the smallest allowed value of 0.0001) or 2 (if you had 1).
Open Preferences and change the value back.
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Custom Brush doesn’t get affected by color
I am not able to change the color for my custom brushes. Whenever I select a new color for the brush, the brush still paints black. I have opened and closed the program several times but nothing has worked. I have deleted and made new brushes, but I am still having the same problem.
1 voteThis happens if the colorization method for a brush is chosen to be just None.
Changing it to be Tints or any other form the dropdown in the brush’s options solves the problem.
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When opening, keeps opening tabs and keeps looping
This keeps happening, even after re-installing. I cannot use illustrator at all.
1 vote -
Undo not working when Align Panel is active
After clicking one of the Align/Distribute tools, Cmd-Z to undo does not have any effect. After clicking in the artboard, undo works again.
1 vote -
アートボード名が保存されない
1.Illustrator 2020(Illustrator 2019)
複数のアートボードを作成し、アートボードパネルにてリネームし保存をして閉じる。
そのデータを開いて再度アートボードパネルにてリネームし
書き出しjpgやpngをすると(アートボードごとに)、パネルの1番目(アートボードの1)のみリネームが反映されず元のネームで書き出されてしまいます。1 vote -
Asset Library Export stopped working with batch exporting
From today for some reason batch exporting icons does not work in the Asset Export. I have a set of 150 icons that I use, and only change the color combinations as required. It always worked flawlessly. From today, When I click export, it seems to work, but no icons get exported when all are chosen. If I manually check a few at a time it works, but if I choose All Assets, it wont work anymore. Tried rebooting and clearing the cache.
Windows 10
Illustrator 24.2.1 64bit1 vote -
Point Type moving when opening CC2019 AI file in AI2020
MacOs Catalina 10.15.3
CC2019 version 23.1.1
AI2020 version 24.2.1Only seems to occur when the text is aligned to the centre, set as point type and has tracking applied to it.
We have artwork files created in CC2019. When opening one of these files in AI 2020, version 24.2.1 on either Mojave or Catalina, text that is set up with tracking, is point type (instead of area type) and centre aligned shows a significant movement to the right.
As you can see from the attached .gif of the two files, there is one instance where there is no tracking applied…1 vote -
Freezing when selecting multiple artboards
Windows 10 Ver.2004 (build 19041.421)
Illustrator Ver 24.2.1- Make multiple artboards
- Select two artboards
This operation freezes the operation of Illustrator.
This problem does not occur in Ver.23.1 and 22.1.
1 vote -
Smart Guides buggy at artboard corners
When resizing snapping shapes or objects, Illustrator smart guides alert user that object is being snapped to corner or intersect, however it isn't actually, and it's not until you zoom right in that you realise it hasn't.
Snap to Pixel is turned off. Smart Guides are turned on.
There is no 'anchor' at that location other than the Artboard Edge.1 vote -
Problem with Direct selections (A) - Clicking on the patch does not mark the object
Hi,
something has changed in Illustrator updates.I understand that an object nested / masked in an object should not be editable with the Selections Tool (V) from the main object level. Yes, and that's good.
But definitely NOT when use tool (A). This is a different work scope situation in Illustrator when working with the Direct Selections Tool (A).
Then each track visible in the Outline view should be selectable.This has made the job a lot more complicated now when I want to select objects inside a crop and edit their properties or shape.
Unwanted change in illustrator…
1 vote -
Full colour image shut down to a simple line drawing
Illustrator shutdown unexpectedly. When it recovered, my drawing was fine for a moment, then reduced all the work I had done into a simple line drawing. What is going on? I don't see the image I had spent many hours developing.
1 vote -
Problem with selections (V) - Clicking on the fill does not mark the object
Hi,
Clicking on the fill does not mark the object.Unwanted change in illustrator update.
See the movie.Best Regards!
1 vote -
Export as jpeg - saves with incorrect file name.
I am using windows 10 and 2020 version of illustrator.
When I export a file as a jpeg the jpeg file name doesn't always match the current file name. Instead illustrator is remembering previous file names and overwriting the jpeg with that name instead of the name of the pdf file I'm exporting from. It sometimes reverts to a file name that's 5 or 6 times back in my history of saved file names. EG if I have a file named File 01.pdf and I have Files 2-6 also saved as pdf files and I've exported them all as jpegs…1 vote -
Asset Export does NOT retain the layer name
When selecting two or more elements in a layer named "A" for instance, and adding to the Asset Export panel with the single plus button, it renames it 'Asset1' or something random.
HOWEVER, if that same layer is nested one level deep, clicking the multiple + add button adds it as a SINGLE object, WITH the proper name.
Very funky indeed.
Need the single add button to just simply add it with the name of the layer.
Here's a notion of what I mean (includes several long standing bugs in Asset Export)
https://www.notion.so/Illustrator-Bug-fecf7e5fd65c4d6681f541e699b0cf961 vote -
Printer Preference Issue
My printer preference screen: the very first tab is very small, possibly in half an inch font size. Some tabs are fine, but some of the options are cut in size. For instance in original size the drop down gives you a list of paper sizes well I can only see half of 8 1/2 x 11. So basically, the font size of the drop down options are about 1/2 inch in size. I have all the Adobe products, but it's only happening in the Illustrator. Sorry, hard to explain.
1 vote -
illustrator very slow to export to PDF (all versions including latest)
I recently built a new computer as my laptop was taking too long to make PDFs, the new computer should be 2-4 times quicker but actually takes longer to make the PDF from exactly the same file.
The old computer is a 2017 MacBook Pro:
Mojave 10.14.6
i7 2.8ghz 4 core
16gb 2133mhz LPDDR3 Ram
Radeon Pro 560 4GB GDDR5 GPU
512GB SSDNew computer is a Windows 10 Pro (fully updated)
Ryzen 9 3950x 16 core 3.5Ghz
64gb 3200Mhz DDR4 Ram
Nvidia 2080 Super 8gb GDDR6 GPU
2tb M.2 gen4 driveThe same file will pdf on the Mac…
1 vote -
The name of the font & font style aren't refreshed (top bar)
The name of the font & font style aren't refreshed (in the character box of the top bar) When I click on another text element, it keeps the name of the previous font and font style.
1 vote -
Export As SVG does not work. Leaves no File,
24.2.1, Windows 10
File >Export As [SVG, use artboards]
Expected to see the file when I exported, did not, repeated 3X,
No file was saved to directory.I then opened Illustrator 2019 which is still installed, and it worked as normal.
Export As SVG is the most used feature in illustrator for me, and this bug renders it useless. No file gets exported.
Bug did not occur on same Illustrator version for Mac.1 vote -
Glitchy screen when opening a new document
Whenever I open a new document on illustrator, or open some existing documents, the whole screen turns red and when I try to zoom into the art-board or the document in general, it begins to glitch and white rectangles appear. I'm unable to select or move around any artwork.
1 vote
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