Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7753 results found
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Crashing when scaling objects and file disappears after saving
Program often crashes when I'm scaling large objects. Also, I saved a file that I had been working on for more than a week and closed the application like I usually do but when I reopened it? File gone. Erased. Can't even find an earlier version of it. Then I got a bunch of note and word docs titled "debug" full of HTML gibberish I couldn't understand. Couldn't recover or find file in deleted cloud files or recycling bin on desktop.
1 vote -
Layer access arrows missing
the arrows that you click on to access the layers are gone. there is no clickable link, or visible arrow anymore.
I have restarted both program and computer, then uninstalled and reinstalled. It is still not working.
1 vote -
Object move increments is off
Mac OS Catalina 10.15.6
Illustrator 24.3
Updated 09/26/2020Checked preferences, changed to .001 px and rebooted illustrator
Selecting an object and pressing the arrow keys the object would move a point at a time, now it is like I am always holding the shift (10px) instead.
After the update I select an object and try to move it a point or two moves it randomly in every direction but the direction I would like.
1 vote -
alt drag art boards not working STILL
this is still not working. Now and again it does, then it doesn't again. It doesnt' copy the art board.
I can't see how to even check on my previous but reports, or find other ones I've voted for, I don't understand this process. Please will you fix it?1 vote -
1 vote
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Cannot copy and Paste text from illustrator to mail or other programs
In the previous versions of Illustrator I could copy and paste text into other programs. Since I have updated to version 24.2.3 all attempts to paste text elsewhere result in an un-editable pdf. I found some ridiculous work arounds online, but it's serious affecting my work flow. I'm running Mohave 10.14.6. Tried monkeying with the clipboard settings to no avail.
1 vote -
Select all artboards
With the Artboard tool selected, choosing Select > All selects not only the artboards, but all of the artwork—even artwork outside of the artboards.
1 vote -
No Kuler schemes
Using Windows 10, CS6; choosing Windows>Extentions does not bring up Kuler as an option: It brings up Libraries and nothing happens when I select libraries.
1 vote -
Creative Cloud Automatic Shut Down
This might not be a libraries issue.
My office is working off of Illustrator 24.1.3 and Photoshop 21.2.1. Recently Several of us has encountered an issue where all open CC programs will spontaneously decide to shut down. This isn't a catastrophic issue thanks to the fact that all files that have unsaved changes will ask if the user wants to save, similar to if they had used the short cut to quit. The difference here is there isn't a cancel option on the save prompt, and this happens to both Illustrator and Photoshop simultaneously, as though both programs have been…
1 vote -
The path Eraser tool not working
Rien ne se passe quand je veux effacer quelquechose qvec cet outil
1 vote -
Library panel crashes and becomes black after selecting Next Object Above / Below
If you select an assets from the library window (e.g. click a colour to apply to your working artboard) and then use the keyboard shortcut for Next Object Above / Below, it causes the Libraries panel to go black and it won't re-appear until Illustrator is rebooted.
1 vote -
Literally Everytime I open it it shows a grey screen after the Adobe Startup.
Im using AI and Photoshop 2020 and I cant open it at all. Though it shows no problem when I open a file. Its just I cant make new files, it doesnt work. My university work i have been postponed for 2 weeks because of this. Please help.
1 vote -
Illustrator 2020 doesn't allow me to CREATE A NEW FILE!
I need to open an existing and save as. It only is letting me download pre-saved templates. C'mon - that's not a bug - that's a fatality. And even if I'm reading the popup wrong, why make it so difficult? Switching over to Sketch...
1 vote -
Auto recovery settings keep changing on their own
My creative director and I are both having an issue where our auto recovery settings are resetting themselves. We don't notice (obviously) until a crash, and then reopen to find NO RECOVERED FILES, check our file handling settings, and the autosave option is unclicked. Again. As workers who use illustrator daily, we would never purposely unclick this. I just lost a file yet again.
1 vote -
UI input boxes show text with low baseline shift
Operating System: MacOS Catalina 10.15.6
Illustrator version: 2020 v24.3Most input boxes show text that "hangs" low, making it difficult to see what is being typed in.
This also occurs in InDesign but not in Photoshop (all apps are up-to-date).1 vote -
svg repeated symbols are invisible
When attached svg is opened in Adobe Illustrator 2020 - second usages of glyphs (B, 2, 0) are not displayed properly like in attached screenshot.
Is this an issue with original svg (it looks fine in Chrome or Firefox) or Illustrator?1 vote -
1 vote
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The new document preset for print defaults to iPhone mockups. Letter and legal and tabloid might be better choices
Use Letter and legal and tabloid for new document presets instead of a bunch of Iphone mockups
1 vote -
PDF書き出しをすると時々、反映されないオブジェクトがある
10コほどのレイヤーがあるイラストレーターをスクリプト：「レイヤーごとにPDF保存」にすると一番最後に書き出されたレイターの一部だけPDFに反映されないことがある。データが重たいとよく起こる。
1 vote -
can't open new file or work on the app at all.
I just downloaded Illustrator 2020 on my PC. The PC is a little old but has all the required specs to run the program. However whenever I open Illustrator and try to open a new file (after selecting my preferences page size etc) nothing pops up I still see the "welcome to Illustrator" home page but can still select the tools and see the blank artboards I just created however nothing gets applied to them visually but if I throw in a big black triangle I see it only on the thumbnail from the Layers panel which is obviously too…
1 vote
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