7656 results found

1. Switching between color libraries

   When I am trying to switch between my different color libraries, it will not allow me to switch.

   I click and drag down to the library I want to switch to and nothing happens.

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   0 comments  ·  Cloud, Libraries  ·  Edit…  ·  Delete…  ·  Admin →
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2. Bug: Object Coordinates Not Aligning with Page

   When trying to align two groups of objects, the coordinates in relation to the actual position on the page do not match the coordinates in the Y axis value box. (see attached images)

   The top edge of the object is -108", the middle is 5.5" (actual is ~3.5") and the bottom edge is 119" on an 8.5x11" layout.

   Details:
   * It happens when the group of objects on the layer is selected
   * Objects did not indicate any parts outside of it's rectangle selection area that would throw off the measurements (triple checked)
   * A stripped down file where the same errors occur is attached.

   Illustrator Version: 22.0.1 64-bit Windows 10

   When trying to align two groups of objects, the coordinates in relation to the actual position on the page do not match the coordinates in the Y axis value box. (see attached images)

   The top edge of the object is -108", the middle is 5.5" (actual is ~3.5") and the bottom edge is 119" on an 8.5x11" layout.

   Details:
   * It happens when the group of objects on the layer is selected
   * Objects did not indicate any parts outside of it's rectangle selection area that would throw off the measurements (triple checked)
   * A stripped down file where the… more

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   3 comments  ·  User Interface  ·  Delete…  ·  Admin →
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3. Bizarre Issues with Fonts and Rendering; Creative Cloud

   Subject: Bizarre Issues with Fonts and Rendering; Creative Cloud

   Illustrator 2018 CC 22.0.1
   Mac OS El Capitan 10.11.6
   Suitcase Fusion 19.0.4 (6333)

   iMac (Retina 5K, 27-inch, Late 2015)
   3.2 Ghz Intel Core i5
   24GB DDR3

   I’m not sure when this started - possibly when the recent update for Creative Cloud occurred. One day I was unable to take a screenshot without it looking distorted and something strange happened with my screen in the top navigation bar - again all distorted. I had to restart.

   Recently I couldn’t sign into Creative Cloud as it was greyed out. Had to restart.

   Now with fonts and rendering, in the video in this sample file:
   - I select two separate text boxes using Arial, and reduce the size. I’m unable to select the resized text boxes. I can select if I click and drag over them, but not if I clicked directly on them, however I’m still unable to move them. The Undo doesn’t work properly.

   • I select two separate text boxes using Neris, and enlarge the size. I’m unable to select the resized text boxes. I can select if I click and drag over them, but not if I clicked directly on them, however I’m still unable to move them. The Undo doesn’t work properly.
     Rendering onscreen starts to do weird things.

   • I select one separate text box to change from Arial italic to Times New Roman. For some odd reason, the size changes from 15.54pt to 12pt. The Undo doesn’t work properly.

   • I select two separate text boxes to change from Arial italic to Times New Roman. Again, the size changes from 15.54pt to 12pt. The Undo doesn’t work properly.

   • When I get to the end of the Undo, for some reason all text boxes are selected. Some change size, some don’t. I go to Undo, and seems to work.

   • I select two separate text boxes to change from Times New Roman regular to italic. When I do an Undo, things start disappearing and so on.

   It’s just so bizarre. It’s so random but these errors keep occurring. About 3 months ago I changed over from CS5 to CC 2018. Sorry to say, but CC 2018 programs have been so unstable.

   Subject: Bizarre Issues with Fonts and Rendering; Creative Cloud

   Illustrator 2018 CC 22.0.1
   Mac OS El Capitan 10.11.6
   Suitcase Fusion 19.0.4 (6333)

   iMac (Retina 5K, 27-inch, Late 2015)
   3.2 Ghz Intel Core i5
   24GB DDR3

   I’m not sure when this started - possibly when the recent update for Creative Cloud occurred. One day I was unable to take a screenshot without it looking distorted and something strange happened with my screen in the top navigation bar - again all distorted. I had to restart.

   Recently I couldn’t sign into Creative Cloud as it was greyed out. Had to restart.

   Now… more

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   1 comment  ·  Rendering Issues (GPU, CPU)  ·  Edit…  ·  Delete…  ·  Admin →
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4. New version randomly and continually changing position of endpoints

   I have a large map I'm working on that's doing a strange thing ever since AI CC's last update (21.1.0).

   After the update, Illustrator seemed to change the "Arrowheads" (circles in the case of this file) position at the end of SOME, but not all, of my lines. As far as I could tell, the unwanted and automatic change was completely random. Worse yet, it seems to be continuing at random, as though AI has developed an AI intended to drive me insane.

   Anyone else experiencing this? (In the sample screenshot, the circles at the ends of the lines representing Bronco, Arabian, and Palomino cul-de-sacs were created in Illustrator before the Creative Cloud's last update to stop before they encroached on the streets' labels. Note, however, the myriad cul-de-sacs to the right of these remain as they were intended.)

   I have a large map I'm working on that's doing a strange thing ever since AI CC's last update (21.1.0).

   After the update, Illustrator seemed to change the "Arrowheads" (circles in the case of this file) position at the end of SOME, but not all, of my lines. As far as I could tell, the unwanted and automatic change was completely random. Worse yet, it seems to be continuing at random, as though AI has developed an AI intended to drive me insane.

   Anyone else experiencing this? (In the sample screenshot, the circles at the ends of the lines representing… more

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5. Pattern Brush Problem with Expand Appearance

   I want to paint a topographic card (map) with complex Strokes for the streets and rivers and so on.

   After creating different Pattern Brushes i would create a solid line for export to an other program.

   After choosing the Stroke with an used Pattern Brush i would "expand appearance" for getting a clean version without strokes.
   The Result is a lot of segmented curves and destroyed formes.

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   2 comments  ·  Brushes  ·  Delete…  ·  Admin →
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6. Stylize shows only one effect

   Why can't I access all of the effect options? Only "Glowing Edges" is in the drop down.

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   0 comments  ·  Effects, Appearance, Graphic Styles  ·  Edit…  ·  Delete…  ·  Admin →
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7. Point type won't select with indents

   Point type can't be selected and moved at anchor point when left or right indents are applied.

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   1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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8. No fill no stroke rectangle in Illustrator CC 2018 on a PC has an appearance on it and it shouldn't

   When you try to make and use a no fill no stroke rectangle (in Illustrator CC 2018 on a PC) and attempt to use it to define a pattern piece or a brush (so you can create an overlap) the rectangle doesn't work! If you select it and, from the Appearance panel flyout menu, Reduce to basic appearance then it works. So, clearly some appearance is on the shape which isn't visible but which is causing it to fail. This happens on both my PCs and one of my student's PCs (they originally drew my attention to this). I can't duplicate the issue on the Mac so I think this might be a PC only issue?

   When you try to make and use a no fill no stroke rectangle (in Illustrator CC 2018 on a PC) and attempt to use it to define a pattern piece or a brush (so you can create an overlap) the rectangle doesn't work! If you select it and, from the Appearance panel flyout menu, Reduce to basic appearance then it works. So, clearly some appearance is on the shape which isn't visible but which is causing it to fail. This happens on both my PCs and one of my student's PCs (they originally drew my attention to this). I can't… more

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9. Mac Illustrator CC2018 cannot key in % of Cyan as the tint % of the Swatch

   When create a swatch e.g. 20C 80M 0Y 0K,

   I cannot key in 20 (%) as the tint of that swatch.

   Even use my magic mouse scroll one digit to one digit, next to 19 is 21.

   No digit 20.

   https://forums.adobe.com/message/10125085#

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   0 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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   Request to Contact Support  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

   Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

10. Illustrator CS5 Shuts down every time I push save

    How do I fix this? I can't save anything anymore. It use to work fine.

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    0 comments  ·  File Save, Import and Export  ·  Edit…  ·  Delete…  ·  Admin →
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11. Illustrator Crashes using wacom

    While using wacom Illustrator CC 2018 crashes on my mac randomly.

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    Request to Contact Support  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

    We are closing the ticket due to lack of response.
    If your problem is not solved, please get in touch with us at sharewithai@adobe.com or any of the other support channels – helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.

    With Best Regards,
    Raghuveer Singh
    Illustrator Team

12. Export as PNG not working in iOS

    V 22.0.1 on iOS thru Creative Cloud will no longer let me Export As PNG or JPG. I've checked for updates and there are none. I've tried a restart on my MacBook Pro and the Creative Cloud. I can't figure out what is wrong. I really need to be able to do this.

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13. cant sign in to creative cloud

    i open a project i was working on and and i didn't have the font, it prompted me to sign in to creative cloud and when i did it adobe app tries to open but cant.

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14. Bug With Blend tool with check preview mode and text in CC 2018 on Mac and PC

    In Illustrator CC 2018, when you want to modify a shape gradient by passing it in step with check preview mode. The software crashes every time. I tested on PC and Mac with different windows and OS, and each time the software crashes.

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    Request to Contact Support  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

    Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Thanks & Regards,
    Raghuveer Singh

15. Illustrator has bugs to support variable font with 3 attributes

    This is a sample font which to demo the variable font has 3 attributes (weight/height/Optical Size).

    If use Illustrator's Character panel to adjust the height attributes, the weight attributes would no work.

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    1 comment  ·  Properties Panel  ·  Delete…  ·  Admin →
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16. Artboard sequence

    Converting Objects to artboards does not match layers sequences.

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    0 comments  ·  Documents and Artboards  ·  Edit…  ·  Delete…  ·  Admin →
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17. Tiny background pixels in top objecting flickering in and out

    In some of my files pixels that are the color of the immediate background of an object will flicker in and out of the object. Zooming in and out changes the regions of the object that are affected, and sometimes it appears as if the object is fine. However, if you then zoom in, the problem resumes.

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18. Bug saving and opening legacy version 8

    Bug in latest version of Illustrator CC2018
    A file saved as version 8 (eps or ai doesn't matter) can't be reopened in Illustrator CC2018.
    Got this problem since this month (January 2018)

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19. Unable to move anything once placed within Adobe Illustrator

    I am using the latest version of Adobe Illustrator, i have restarted both my computer and my program numerous times and the issue persists. I am unable to move anything once placed on the Illustrator workspace. the only thing it allows me to do is to resize the objects but not move them.

    It is realy frustrating when you come across issues like this which just interrupt workflow preventing you from doing the simplest actions. I am sure there is a fix but i dont have the understanding to know how to fix the issue and the majority of forums ive read dont give a simple conclusive resolution to this issue.

    Many thanks

    I am using the latest version of Adobe Illustrator, i have restarted both my computer and my program numerous times and the issue persists. I am unable to move anything once placed on the Illustrator workspace. the only thing it allows me to do is to resize the objects but not move them.

    It is realy frustrating when you come across issues like this which just interrupt workflow preventing you from doing the simplest actions. I am sure there is a fix but i dont have the understanding to know how to fix the issue and the majority of forums… more

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    Request to Contact Support  ·  Anish Kumar responded

    Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Thanks
    Anish Kumar
    Illustrator Team

20. when .75 size for letter selected it prints .50 instead how to correct?

    when .75 size for letter is selected it prints .50 instead how to correct? I am using illustrator cc 18

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