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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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390 results found

  1. Color Mismatch when copy/pasting within Ai

    In 27.2, copy/paste, while staying in Ai gives a color profile mismatch warning.

    This is weird and should never happen. It also asks to Merge color swatches.

    1 vote

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  2. 색 오류

    RGB, CMYK 변환을 하지도 않았는데,

    작업을 하다 보면 색상이 탁해져있습니다.

    실제 컬러값도 변경 되어있었습니다.

    오류 해결 부탁드립니다.

    1 vote

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  3. Loading an external swatch library file freezes the app every time.

    Loading a external swatch library freeze the app every time. Loading swatches from a file does not.
    The freeze replicated by different swatch library files. Both my swatch library files .ase and files are offline. My frozen work file is in Creative Cloud.

    (meta feedback: This feedback system is slow and inefficient. I just wanna leave my bug report and leave. I'm working on clock paid by my client so I have no time flipping through pages of others' writing to find a similar feedback and vote. By imposing this inefficient feedback system, Adobe is missing a lot of other…

    1 vote

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  4. When I import a Color Library it changes to a swatch spot color and is a magenta spot color while folder is empty

    When I add a color library, downloaded from Adobe to my library and I tried to import into swatches it changes to a magenta color. The folder also comes up, but has no colors added to it. It's been doing this for multiple versions for a while now.

    I am using a PC and these are the specs:
    Device name Laptop-RoseGold
    Processor AMD Athlon Gold 3150U with Radeon Graphics 2.40 GHz
    Installed RAM 8.00 GB (5.92 GB usable)
    Device ID 8F7AE8FF-2B2A-40A1-A522-C798F101587D
    Product ID 00325-82105-30687-AAOEM
    System type 64-bit operating system, x64-based processor
    Pen and touch Pen and touch support with 10…

    1 vote

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  5. Bug: duplicate color names

    MacOS 12.6.2
    Illustrator 27.1.1
    The issue: one can create multiple swatches with the same name.
    Create a few non-global swatches or use existing ones. Go inside the swatches and edit the names to the same value for all swatches — no error is triggered.

    1 vote

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  6. Certain colors generate #000000 HEX values in Color Picker dialog

    Bug in 2023 (v 27.1.1) Illustrator. Certain colors, when examined with the Color Picker, shows HSB rightness of 0, RGB all 0, and Hex code of #000000. See GIF.

    This is a pretty severe bug with other downstream consequence. Dragging these "broken" colors into swatches, for example, generates pattern swatches instead of process color swatches.

    1. MacOS Ventura 13.0.1 (M1 pro)
    2. 2023 (v 27.1.1)
    3. examining colors by double-clicking the Fill color square
    4. expected: always have valid HSB/RGB/hex returned. Bug: some colors give incorrect values.
    5. See screenshot & video at https://vimeo.com/786775139
    1 vote

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  7. Color changes when document is closed

    I am working on several documents with a specific color, and when I close the AI file, the color switches to a different HEX code.

    This issue has no pattern that I can understand, since it does not happen with all documents. It is even more odd because if I choose the color I want with the eyedropper, it remains correct, but if I write the HEX code, it does not. Besides, the color profile doesn't change when this happens, at least that I'm aware of.

    1 vote

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  8. Can't recolour a shape or object

    I can't seem to recolour shapes or objects in the latest version of Illustrator. Normally, I would be able to insert a hex code, press enter and it'll be done.

    However, now, I have to insert the hex code and click on one of the other boxes for the colour to load before pressing enter. In this case, sometimes the wrong colour appears and I'd have to adjust the RGB/CMYK/HSB numbers to get the right colour. This happened when I was trying to insert a thistle colour and ended up with beige.

    Even worse, I sometimes enter the hex code…

    1 vote

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  9. Colors in newly created files get neon-like saturated

    I have created some new files while being connected to a projector (NEC).
    When opening the same files later without being connected to the projector, the colors are extremely saturated.

    File saved without an embedded color profile as I always do.

    The screenshot doesn't capture it well

    1 vote

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  10. Color slider

    Mac. OS 12.6. Illustrator 27.0. MacBook Pro 13 inch, M1 chip + external monitor.
    Tried changing color with slider, but the slider hides, doesn't display numbers.
    See screen recording

    1 vote

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  11. Screenshot Preview Placement In Illustrator (Mac OS) changes document color profile

    When taking a screenshot on a Mac (Big Sur, 11.7) a small preview of the screenshot appears in the bottom right corner of the screen. If you grab that preview before it disappears, you can place it in an email, chat app, or any other software that will accept it, including Illustrator and Photoshop. It's a nice little time-saver. However, when I grab that preview and place it in Illustrator, the document becomes either "Untagged CMYK" or "Display" (RGB) on its own. I didn't notice this for a very long time, but was constantly having color problems, only to find…

    1 vote

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  12. Illustrator changes color values when pasting between documents

    When I copy and paste vector objects between documents (both in CMYK mode), it often slightly changes color values, unless I hit Cmd+C three or four times before pasting. It also often pastes unformatted text in default Myriad Pro font (workaround is also hitting Cmd+C multiple times (!?)). I work in printing industry, I am very familiar with color modes and stuff, have proper synchronised color settings, but this is really annoying.

    iMac Retina 5K 27"
    Both Illustrator25 and 26.x

    1 vote

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  13. Clicking Reset button in Recolor Artwork panel, sets 'Reset' as default button

    When using Recolor Artwork to adjust an artwork's colors, I click 'Reset' to return to previous colors. Then I adjust the colors again, and when I'm satisfied with the result, I hit Enter. This should apply the settings to the artwork. But it resets all of the settings, because 'Reset' is highlighted and hitting Enter activates it, instead of the 'OK' button, which is expected to work.

    Adobe Illustrator 2022 on Windows 11

    1 vote

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  14. Motifs are eaten on artboard on exit of using pattern tool

    Hi please could someone tell me why this happens. When I exit the pattern tool by either clicking cancel or done. The motifs on the artboard are eaten away. Some times half of it or all of it, after exiting pattern tool. Sometimes text on the artboard gets filled with images. Like the text James was filled with the Noah image I have a video to demonstrate what happens but it won’t upload. .

    1 vote

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  15. Error al crear patrones

    Cuando uno crea patrones a la vez se crean como cuadrados que serparan lo patrones esta se puede ver cuando uno expande el objeto, pero tambien a la vez afecta en el diseño cuando lo llevamos a Photoshop.

    1 vote

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  16. Cannot modify Fill and Stroke color of objects

    Sometimes when the object is selected (think it is the select tool activated by A) I cannot modify the color of the stroke or fill. The popup menu that I usually use for this does not work.

    1 vote

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  17. swatch panel missing

    The swatch panel is completely missing all of the sudden. This is a PERTINENT feature for me and needs to be fixed ASAP.

    1 vote

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  18. Color Guide not working

    I'm working on a project and when i try to use the color guide to copy a color it doesn't let me put the color in.

    1 vote

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  19. CMYK Files Colors are Displaying as RGB in Illustrator 2022 Version 26.0.1

    (Illustrator 2022) Open a new CMYK file, create a box, color Breakdown "87-75-0-0 "select the same CMYK color Breakdown "87-75-0-0 " (In Color Picker) that is clearly showing a darker color then what is behind the open select box.

    Screen Shot 2
    Open a new CMYK file in Illustrator (2021). Same process as above, now CMYK colors appear correct.

    1 vote

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  20. separation preview isnt working with eps files with the new update

    I used to place eps files into a new work space and the separation preview would show the color separation, the new update wont show any colors nor even cmyk like it used to before you places a linked image. how do i fix this issue? when an older version od ai is installed it works fine but the new update has stopped working

    1 vote

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