Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
372 results found
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Color Profile Keeps Changing
Hi,
My RGB colour settings keep changing back to display. I have the original file set up as sRGB IEC61966-2.1 and when I copy and past anything in I get a warning if there are any colour mismatch issues. If there are any issues I click assign working profile. When I close and reopen that file it has now changed to Display.
I'm using
macOS Catalina Version 10.15.17
Illustrator Version 25I'm work on branding projects so it's important that colors are consistent. How do I get illustrator to stop changing my color profiles?
4 votes -
White color text is showing as black
I just updated my CC and now my text will not change to white, it remains black. The text will change to any other color, just not white.
4 votes -
The operation cannot be complete beacuse of an unknown error. [STEX]
Trying to use Freeform Gradient on a more complex shape(image attached) and I get this error "The operation cannot be complete because of an unknown error. [STEX]"
I tried making a new doc and still same issue. Some of the elements are coloured, but not all.
System: MacOS Mojave Version 10.14.6
Illustrator Version 23.0.6
Thanks!4 votes -
Color Swatches
Color swatches have disappeared at random. I try adding new color swatches by a USER defined library, and it's adding only patterns, no colors.
4 votes -
Eyedropper tool to show color values on hover like Photoshop does
Please can you make the eyedropper work how Photoshop does so that when you hover the tool over your artwork, it shows the color values of what is under the cursor in the Info panel. You can get the info by clicking but would be really useful with gradients to see what that specific value is rather than it picking up the gradient when you click.
4 votes -
BUG: pdf with CMYK JPEG is inverted when opened in Illustrator
Tested on Mac OS 10.14.6 with Adobe Illustrator 23.0.4
METHOD
open a PDF that contains a CMYK JPEG image in Illustrator
(This PDF was created by converting a CMYK JPEG file to PDF in Acrobat DC Pro 2019)RESULT
image is shown inverted in illustrator (same issue opened in Photoshop as "image").
Opening in Photoshop as "page" it looks ok, but this cannot be selected in Illustrator.PDF and original JPEG are attached.
EXPECTED
visually the same as input file, no inverted image4 votes -
eyedropper tool doens't pick up properties
The eyedropper tool used to be able to pick up properties from one vector to another. for example when there is a vector shape with a border and a gradient and what to copy the same properties (same border and gradient) on to a different vector shape. Tried using shift, or double clicking on the eyedropper tool to look at the eyedropper options.
4 votes -
STRANGE BUG: gradient tool affects appearance of other objects!
Problem Description:
Gradient tool affect appearance of other objects. When using the gradient tool on a shape, other objects with added appearance (e.g. gaussian blur) will reload.Steps to Reproduce:
1. Create lots of shapes and add gaussian blur to them.
2. Crate a new shape and add a gradient.
3. Use the gradient tool to adjust the gradient.Actual Result:
Appearance (gaussian blur) of the shapes start reloading.Expected Result:
Change of gradient. No loading of appearance of other objects.4 votes -
Illustrator is changing around my CMYK values in saved swatches
Illustrator is changing around my CMYK values in saved swatches... For example. I punch in the CMYK values for PMS 427... and hit save... Then when I bring up the file it is completely different values
4 votes -
Gradient panel bug
- macOS Mojave 10.14.4, Illustrator CC 23.0.3
- Edit gradient colors
- Expected to select color stop and choose new swatch
- Color stop unclickable, opacity and location dropdowns glitching
4 votes -
Global colours don't seem to be preserved in freeform gradients
I have complex files that are made up of multiple gradients to create a 3D effect. Some of the gradients are linear and some are freeform. I am currently in the process of creating artwork files for both print and digital. To create the digital files I am converting all the files to RGB. There is a specific brand colour that has a different RGB make up than the standard conversion. I thought, no problem, I'll just update the global colour swatch and it should cascade through. But it doesn't! It does on the linear gradients, but not on the…
4 votes -
GPU performance color
Illustrator CC 2019
Mojave 10.14.1Bright RGB red/pink appearing correctly in swatch, but washed out when filling a shape with same colour on artboard.
Only way I've found to fix this is to turn off GPU performance and the colour then appears bright and correct, but with GPU off live drawing is very laggy.
Any fix for this??
4 votesPlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Color not applying correctly on selected objects rvsd
I guess one cannot revise/edit one's own report. So here goes. I select an object and try to change the color of the stroke and fill by typing in the hex (?) code, e.g., 050505, and the color does not take. I have to move the circle in the select color box for the color to take and even then it is 50/50 as to whether the color holds. I have never had this problem before and it sure is frustrating now!
4 votesRequest to Contact Support ·
AdminRama
(Mgr, Software Quality Engineering, Adobe Illustrator)
responded
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Adobe Illustrator is Changing the Colors Defined in My Swatches?
I am trying to create a color swatch library that mages the Pantone color manage applications values... But I am noticing when I define a specific swatch and then reopen it the values are different then what I orginially entered.
4 votesRequest to Contact Support ·AdminRama
(Mgr, Software Quality Engineering, Adobe Illustrator)
responded
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Issues with changing tint by typing in % value and hitting Return key
Illustrator 2018 CC 22.0.1
Mac OS El Capitan 10.11.6As per video, after typing in a numerical value for a tint on a global colour in the Color Panel and hitting Return, the value defaults back to original value. In my video, it shows that it’s having issues with values of 50% and 100% but this occurs randomly and can happen with different tint values.
4 votesRequest to Contact Support ·AdminRama
(Mgr, Software Quality Engineering, Adobe Illustrator)
responded
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Touch Bar Color Controls are Broken
Touch bar controls do not change the color of objects when using sliders, and swatches save to touch bar but not to actual swatches panel. Cannot delete swatches from Touch Bar.
MacBook Pro Late 2016 + Latest MacOS
4 votes -
Ink value changes to 0 while adjusting color
When selecting multiple items with a different color mix, values changes to 0 when adjusting a single ink while it shouldn't change. In older versions this doesn't occur.
In the screencap, the Cyan value changes to 0 so the colormix changes completely.
Operation version: MacoOS Ventura 13.2.1
Version Illustator: 27.3.13 votesWe have fixed the issue and a build with the fix is available in Beta.
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CMYKのパラメータで触ったもの以外が勝手に0％になる。
Win10 pro
Ver. 27.1.1
CMYKの異なるオブジェクトを選択後、CMYKのいずれかを同じ数値にしようとすると、選択したもの以外のパラメーターが全て0％に変更されてしまう。
以前はそのようなことはなく、選択したもの以外のパラメーターはキープされていた。
例えば、C:10,M:20,Y:30:K40とC50:M:60,Y:70,K:80の2つのオブジェクトを選択し、両方のYの値を90に同時に変更しようとした場合、CMKの3つの数値はキープされず勝手に0に変わってしまう。3 votes -
Cannot input color code in Websafe RGB
When i try to add the color code for R, G and B in websafe RGB scheme, as soon as i enter the value for R and move to G, both the fill and stroke becomes null. I can only enter the color code in the bottom text area which has the entire code
3 votes -
Color mode changing issue (Grayscale mode)
Hi,
We are using Adobe Illustrator CS6 & CC22, for image color conversion.
Input: Figures in RGB mode & color RGB
Output: Figures in CMYK mode & color GrayscaleManual Process:
When we change color mode manually by following below step, then no issues color mode was changed successfully:Step 1:Select Image.
Step 2:Go to File Menu -> In Document Color Mode Select RGB Color.
Step 3:Go to Edit Menu -> Edit Colors Select Convert to GrayScale.
Step 4:Go to File Menu -> In Document Color Mode Select CMYK Color.Now our output images will be in CMYK mode &…
3 votes
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