Skip to content
Translate Ideas and Comments
Choose language:
There was an error during translation

Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

357 results found

  1. Spot Colors in Linked or Embedded Images can be Renamed in Swatches Palette, breaking functionality

    Double clicking a spot swatch in the Swatches Palette allows you to rename the swatch. In past versions, Illustrator would not allow you to rename the spot swatch if it was used in a linked or embedded image. Now the spot swatch can be renamed whether or not it is used in an image. There is no warning that the spot being renamed is in use. After renaming the spot swatch, the Swatches Palette does not show the spot actually used in the image. Changing the color values of the spot swatch before renaming changes the appearance of the image,…

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. 5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. The colors in the closed file are persistently and almost forcibly trying to enter the palette.

    Let's say a spot color was used in a previous work and somehow copied. Later, when the file job is finished and I start another new job even though I have closed it, the copied color in the closed file persistently and almost forcibly tries to enter the palette. I tried to describe it simply in the video.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Eyedropper STILL not wroking on grouped objects in Illustrator 24.2.3

    When using the eyedropper on grouped objects, it'll show correctly in the color panel, but it'll only apply the stoke color to the group. Please fix this! The eye dropper has not worked for grouped objects for way too long now.
    Windows 10
    Illustrator 24.2.3

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Freeform gradient fill disappears on select all action

    1. OS: Windows Version: 10.0 System Architecture: x64 Illustrator v 23.0.6 (64-bit)
    2. I used a freeform gradient fill to fill a path and upon doing a select all to group a few different paths and shapes for easier movement or duplication, the fill of the path disappears and I need to either rebuilt the gradient or re-load the file as even doing CTRL+Z doesn't bring back the gradient
    3. The expected result is that the gradient remains as it was when doing a select all (Either through CTRL+A or using the Selection Tool)
    4. The Fill for the path disappears and the freeform…
    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Generic Color Palate

    I am using the newest version of Illustrator. Within the last week or so, my generic CMYK color palette has changed. The percentages that make up the color are different on nearly every color. My black color swatch used to be 100% black. Now it is C:74.97 M:67.92 Y:67.05 K:90.15. Everything in my document is set to CMYK. I changed nothing. My yellow is C:6.18 Y:96.55. It used to be 100% yellow. All of the colors have this issue. Please let me know how I can get this back to the normal way. I've been using Illustrator for the last…

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Color Undo not working

    1. Select an object
    2. Move object
    3. Paste Hex code into color panel, hit enter
    4. Paste Hex code into color panel, hit enter
    5. Paste Hex code into color panel, hit enter
    6. press 'cmd+z' (undo) The color changes are skipped undo jumps to 1. (Undo: Move object)
    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Patern Maker's Numeric Scaling Is Broken

    I'm creating a step and repeat wall using 2 graphics.

    In a brick by column pattern, individual graphics can't be scaled using the menu dialog (Object>Transform>Scale).

    However, they can be scaled using the tool panel's scale tool (keyboard shortcut s).

    Entering precise scaling measurements that are supported in earlier versions of Illustrator would be appreciated!

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. color on screen looks different if cmyk or spot

    this is a problem i found in illustrator, indesign and photoshop cc.
    i create a gradient, say from 100% to 0% of cyan (c100 m0 y0 k0). (the color is not important)
    than i create another gradient, from 100% to 0% of cyan (c100 m0 y0 k0), but spot color.
    than i active 'overprint preview'.
    on screen, the 2 color look different, and it's wrong.
    we have the same color, the same gradient, so it MUST look the same.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. CMYK values changes

    On opening existing file and embedded profile mismatch, selecting "Convert doument's colors to the working space". will change K=100% to black defined in all CMYK values.
    However opening the file keeping embeeded profile and hereafter assign the profile keeps the values intact

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Opacity bug

    AI CC 2018
    I turned the opacity down on a selection to see below layers. Then I went to work on below layers. Upon returning to original layer and re-selecting the object to return it to 100% opacity it showed I was already at 100%. I could not get it back to 100% until I copied and pasted the object to a new layer.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Need More Info  ·  Anish Kumar responded

    Hi,

    It seems like opacity is applied on the Layer and not on the object inside that layer. It is possible that the user is selecting object inside the layer and not the layer itself. Hence the user is able to see the opacity of object which is 100% in this case and not the changed opacity of layer.

  12. Saving to Creative Cloud is Changing My Patterns

    This has to do with repeating patterns. I'm using Adobe Illustrator 2021, desktop.
    Attached is a picture of 2 circles on a background (shield your eyes, it isn't pretty :-)). When I make the pattern - in this case, the circles were drawn with the blob brush - the inside of the 2 circles is empty and we can all see the background. It's a ring. When I pull that pattern out of swatches, however, it will color in that background. In this one, it's black. It changes depending on the pattern and the colors I'm using. And it is…

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    I am happy to share that we have fixed this bug in our latest release – 26.1.0 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  13. cannot delete or merge duplicate colors

    My Swatches palette has multiple colors of the same name and formula. When I try to merge them, they don't merge.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Eyedropper making everything white

    When I select a shape and try to use the eyedropper tool to make it the same color as another shape it turns white. All of my layers are unlocked and visible so I am not sure what it going on.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Color Nightmares in 2021 version!! Nothing matches or stays the same!

    Colors are NOT staying the same between HEX values and RGB settings in Illustrator 2021. WE are having a major shitstorm here on this as we are finalizing a Brand Manual and NOTHING is matching of staying the same when we reopen the file. HELP!!!!

    And some RGB colors are showing up as BLACK in the color sliders when they are NOT black at all!

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Freeform gradient doesn't export to svg

    When using a freeform gradient in Adobe Illustrator (desktop) it does not export to svg. Instead it takes out the gradient and leaves the fill empty.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Color Profile Keeps Changing

    Hi,

    My RGB colour settings keep changing back to display. I have the original file set up as sRGB IEC61966-2.1 and when I copy and past anything in I get a warning if there are any colour mismatch issues. If there are any issues I click assign working profile. When I close and reopen that file it has now changed to Display.

    I'm using
    macOS Catalina Version 10.15.17
    Illustrator Version 25

    I'm work on branding projects so it's important that colors are consistent. How do I get illustrator to stop changing my color profiles?

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. White color text is showing as black

    I just updated my CC and now my text will not change to white, it remains black. The text will change to any other color, just not white.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Color Swatches

    Color swatches have disappeared at random. I try adding new color swatches by a USER defined library, and it's adding only patterns, no colors.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Eyedropper tool to show color values on hover like Photoshop does

    Please can you make the eyedropper work how Photoshop does so that when you hover the tool over your artwork, it shows the color values of what is under the cursor in the Info panel. You can get the info by clicking but would be really useful with gradients to see what that specific value is rather than it picking up the gradient when you click.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base