8146 results found

1. Adobe themes panel window is cut outed..

   The adobe themes panel window is showing in half, while it does not have a scaling option also to scale.

   The right half of the window is cut out & non-accessible.

   SEE the IMAGE below

   Ive restarted multiple times but still same issue.

   This is my system
   Device name Mohit-HQ
   Processor Intel(R) Core(TM) i3-8145U CPU @ 2.10GHz 2.30 GHz
   Installed RAM 8.00 GB (7.86 GB usable)
   Device ID 453A1378-11E9-4CA8-AC95-62E230C28715
   Product ID 00327-30000-00000-AAOEM
   System type 64-bit operating system, x64-based processor
   Pen and touch Pen support

   •  

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Colors, Swatches, Patterns  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

2. Cuando intento seleccionar varios elementos en iPad Pro se cierra el programa
   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  User Interface  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

3. Preview pane no longer displays preview of .ai files v24

   Since the update to v24, I've not been able to see a preview in my preview pane for .ai files when opening a document. This is extremely helpful and hope that it returns.

   •  

   •  

   12 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   16 comments  ·  Other...  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

4. Text with missing fonts do not always highlight

   Even though "Highlight Substitute Fonts" is enabled in Preferences, text is not always highlighted when a font is missing. Expected behavior is for text with missing fonts to be highlighted in pink when this feature is enabled.

   •  

   13 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   5 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating
   Under Review  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   Hi,

   Thanks for reporting this issue, Illustrator Team really appreciate this.
   We are able to reproduce this issue, investigating this further.

   Regards
   Ankit Goyal

5. In-app tutorials not opening

   I am using Adobe Illustrator 2020 24.1.2 that I downloaded from Adobe Creative Cloud Desktop.

   I am operating on a Microsoft Windows 10 Home version 10.0.18363.

   I opened the app and clicked on the in-app tutorials available in the Learn section. The tutorials that opens in browsers open just fine, it is only the in-app tutorials that do not respond in any way when clicked on.

   I expected the in-app tutorial to open and show a step-by-step tutorial by opening a new project, similar to the in-app tutorials in other Adobe apps (Premiere Pro, Photoshop, etc.).

   The actual result was that nothing happened. When the clicker was moved to the tutorial, it was highlighted and the clicker turned into a hand icon. When I clicked onto it nothing opened.

   Everything else other than these tutorials are working fine. My device and Adobe Cloud apps are fully updated, so I am confused why nothing opened when it should have.

   I am using Adobe Illustrator 2020 24.1.2 that I downloaded from Adobe Creative Cloud Desktop.

   I am operating on a Microsoft Windows 10 Home version 10.0.18363.

   I opened the app and clicked on the in-app tutorials available in the Learn section. The tutorials that opens in browsers open just fine, it is only the in-app tutorials that do not respond in any way when clicked on.

   I expected the in-app tutorial to open and show a step-by-step tutorial by opening a new project, similar to the in-app tutorials in other Adobe apps (Premiere Pro, Photoshop, etc.).

   The actual result was… more

   6 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   1 comment  ·  Learning and Help  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

6. illustrator preview is black and white (fills but not lines?) when file background is transparent

   mac os 10.15.6 / ai 24.3

   file preview for fills (but not lines) becomes b&w when the file background is transparent. when a background is turned on, preview is fine.

   2 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating
   Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Can no longer be reproduced.

7. Gradient Window Color Slider buggy, Selection area too small, adding color instead of selecting the color

   After updating to 24.2. Gradient Window Color Slider buggy, Selection area too small, adding color instead of selecting the color. Then it doesn't allow the selection of the color because it wants to add a new color. When I keep trying to select the color it is showing a plus sign and will not allow me to select the color that is there.

   5 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

8. relink bitmap file, or update link error

   every time i update the linked file, this annoying message always pop-up. it can't happen in the previous version of illustrator.

   •  

   •  

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  File Save, Import and Export  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

9. Illustrator v24.3にて同じ色のオブジェクト（または図形）をダイレクト選択ツールで選択後、塗りの色を白にすると落ちる

   Illustrator v24.3にて同じ色のオブジェクト（または図形）をダイレクト選択ツールで選択後、

   動作環境
   ・illustrator2020(24.3)
   ・macOS High Sierra(10.13.6) iMac

   以上の環境で使用しています。

   同色のオブジェクト（または図形）をダイレクト選択ツールで選択後

   カラーパレットから塗りの色を（カレーパレット左下の「塗りなし」「黒」「白」の場所）から「白」に変更すると

   アプリ自体が落ち、復元機能がオフにされてしまします。

   以前のバージョンでは問題なくカラーパレットから塗りの色変更ができます。

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Tools  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

10. Just updated to Illustrator 24.3 and now installed font only has a few letters

    I updated to the latest version of Illustrator (24.3) and opened a document I had created in a previous version. Most of my text was missing. I checked and the font was still available and activated. I deactivated and reactivated and that didn't help. When I click the text, it gives me the message that "This text was created in a different version of Illustrator. Editing the text may cause some changes to your text layout. Basic formatting will not be affected. Do you want to continue?" The font is PeachyKeenJF. Only a few letters/numbers actually show up. I'm on Windows 365.

    I updated to the latest version of Illustrator (24.3) and opened a document I had created in a previous version. Most of my text was missing. I checked and the font was still available and activated. I deactivated and reactivated and that didn't help. When I click the text, it gives me the message that "This text was created in a different version of Illustrator. Editing the text may cause some changes to your text layout. Basic formatting will not be affected. Do you want to continue?" The font is PeachyKeenJF. Only a few letters/numbers actually show up. I'm on… more

    2 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

11. Clicking an item in a dropdown menu also clicks through into the underlying panel

    Describing my program layout:
    With my panels locked to the right hand side of the program, I have two columns of panels, Stroke/Brush/Color/etc. on the far right (minimized to select individual panels to expand when needed), and "Swatches" as a standalone column locked to the left of my other panles and constantly expanded.

    Describing the error:
    With the Swatches Panel column expanded, and my other panels stacked and minimized, if I were to select the Stroke Panel from the right, and expand that single Panel from the column it would overlap the swatches panel. Making Arrowhead selections from the dropdowns ends up selecting from the underneath Swatch panel. This causes my fill/stroke color to change to whichever swatch happens to be "under" the arrowhead dropdowns when I make a selection.

    I have not tested this with other Panels, but it occurs often enough in this setup that it's a severe disruption to my workflow and adds unwanted colors to existing artwork that is not intended, and may not be caught prior to production. Photo attached shows unintended swatch selection after dropdown arrowhead selection was chosen.

    Describing my program layout:
    With my panels locked to the right hand side of the program, I have two columns of panels, Stroke/Brush/Color/etc. on the far right (minimized to select individual panels to expand when needed), and "Swatches" as a standalone column locked to the left of my other panles and constantly expanded.

    Describing the error:
    With the Swatches Panel column expanded, and my other panels stacked and minimized, if I were to select the Stroke Panel from the right, and expand that single Panel from the column it would overlap the swatches panel. Making Arrowhead selections from the dropdowns… more

    •  

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

12. Artboards and arrowheads disappear

    Mac OSX 10.13.6 Illustrator 24.0 Creative Cloud
    Opened a file
    strokes with arrowheads to be strokes and artboards that were present when the file was closed to still be there.
    Strokes were dropped to shapes and grouped and the artboards were gone.

    I've seen this before and I can't figure out why it's happening. I have a file that I just worked in a few days ago and now when I open it, all the strokes I had with arrowheads are broken down into a shape for the line and a shape for each arrowhead and then the whole thing is grouped multiple times. On top of the stroke issue there were 3 artboards in the file when I closed it the other day. Now there is only one artboard. The artwork is there where the artboards should be, but the artboards themselves are gone.

    Mac OSX 10.13.6 Illustrator 24.0 Creative Cloud
    Opened a file
    strokes with arrowheads to be strokes and artboards that were present when the file was closed to still be there.
    Strokes were dropped to shapes and grouped and the artboards were gone.

    I've seen this before and I can't figure out why it's happening. I have a file that I just worked in a few days ago and now when I open it, all the strokes I had with arrowheads are broken down into a shape for the line and a shape for each arrowhead and then the whole thing… more

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    1 comment  ·  Documents and Artboards  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

13. Current bugs that are making it nearly impossible to get work done

    As I type this, I'm reinstalling AI for the second time this month. This time without saved prefs. Please, Adobe, make this storied and remarkable piece of software STABLE before you talk about giving us new features. I don't want a new icon, I want not to have to explain to my boss that I didn't get anything done this morning because my industry-standard software didn't work.

    AI 24.2 (June 2020)
    MacBook Pro 16"
    2.6 GHz 6-Core Intel Core i7
    32 GB
    AMD Radeon Pro 5500M 8 GB
    Intel UHD Graphics 630 1536 MB
    1 TB internal SSD, with 2 external SSD scratch disks

    1. Crashes CONSTANTLY. Connect or disconnect a display: crash. Wake computer from sleep: crash. Check email in a different app: crash. Literally, walk away from my desk or use another app for a while: crash. This has been happening since March. I've sent so many reports, complete with what I was doing "to trigger the problem."
    2. Intermittently doesn't update files hosted in the library/cloud.
    3. When a filename in that library is selected, you start typing a new name and it starts selecting tools with keyboard shortcuts.
    4. When making a change to width or height, proportions are locked even if the lock proportions button is unselected.
    5. Align buttons randomly throw the non-key object hundreds of pixels out of place when you're trying to align to center. This one has been going on for years.
    6. New real-time drawing intermittently doesn't work, even on a new document, with only a single vector rectangle and one short sentence of text.
    7. Can't resize certain panel group widths (this started today).
    8. Regularly resets Snap to Pixel, after I've turned it off.
    9. Export for Screens constantly forgets where you last saved a file. Intermittently does this immediately after setting the output location, effectively ignoring my input.
    10. Export for Screens adds a suffix to file names, even if you removed said suffix.

    As I type this, I'm reinstalling AI for the second time this month. This time without saved prefs. Please, Adobe, make this storied and remarkable piece of software STABLE before you talk about giving us new features. I don't want a new icon, I want not to have to explain to my boss that I didn't get anything done this morning because my industry-standard software didn't work.

    AI 24.2 (June 2020)
    MacBook Pro 16"
    2.6 GHz 6-Core Intel Core i7
    32 GB
    AMD Radeon Pro 5500M 8 GB
    Intel UHD Graphics 630 1536 MB
    1 TB internal SSD, with 2… more

    5 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Other...  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

14. Extremely slow resize objects selected with multiple sublayers.

    The performance of resizing object is killing my Adobe Illustrator. Waiting (5 minutes don't helps).

    But If I scale the same objects but in a flat layer (single layer) it is done in miliseconds.

    The problem is only when I scale objects in multiple layers. But i need it to use in Adobe Character Animation

    The PC is very good (64GB RAM, 3700x procesor, Nvidia 2070 Super )

    • 

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Performance  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

15. Icon font shows Tofu

    I created a font with emoji. I installed it in the Application support/Adobe/Fonts folder as I do with all fonts I test. Emoji characters like duck show two Tofu characters, although in the glyphs panel it is displayed correctly, please see attached screenshot.

    In all other applications, the character can be displayed.

    •  

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

16. Crash on save to old versions

    Whe you have vertically centered text areas and you try to save as an older version Illustrator crashes.

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  File Save, Import and Export  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

17. Variable Font bug: "wiggling" top of "U"

    1. Download and unzip https://www.dropbox.com/s/3b6k0izkm5ma3dy/200719-AdobeVFBug.zip?dl=1

    2. Install the font from font/DaikonVF-mini.ttf

    3. Run Illustrator 24.2.1

    4. Type "AU" and choose the Daikon VF font

    5. In the property bar, click the Variable Font button and move the weight slider between the extreme locations. Observe how the top of "U" "wiggles" (jumps up and down). This is shown in videos/DaikonVF-Illustrator-24.2.1,.mp4

    6. The same problem occurs in InDesign 15.1.1

    7. The same problem occurs in DTL OTmaster 7.9 and in FontView 2019 (an open source app built from https://github.com/googlefonts/fontview ) — both apps use older versions of the FreeType library.

    8. The problem no longer occurs in FontView 2020 (which I’ve rebuilt with newest FreeType). I’m including both the 2019 and 2020 version of FontView in the ZIP.

    9. The problem also does not occur in Chrome 83 (which I think uses FreeType for VF), nor it occurs in Safari 13.1.2. Videos are included in the "video" folder.

    So it seems that it’s a bug in FreeType which was fixed by the FreeType developers. If Illustrator and InDesign use FreeType for VF, then Adobe should update FreeType to the newest version

    1. Download and unzip https://www.dropbox.com/s/3b6k0izkm5ma3dy/200719-AdobeVFBug.zip?dl=1

    2. Install the font from font/DaikonVF-mini.ttf

    3. Run Illustrator 24.2.1

    4. Type "AU" and choose the Daikon VF font

    5. In the property bar, click the Variable Font button and move the weight slider between the extreme locations. Observe how the top of "U" "wiggles" (jumps up and down). This is shown in videos/DaikonVF-Illustrator-24.2.1,.mp4

    6. The same problem occurs in InDesign 15.1.1

    7. The same problem occurs in DTL OTmaster 7.9 and in FontView 2019 (an open source app built from https://github.com/googlefonts/fontview ) — both apps use older versions of the FreeType library.

    8. The problem no longer occurs in FontView 2020 (which I’ve… more

    3 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

18. Asset export password bug 24.2.3

    Illustrator info: 24.2.3 (64bit)

    System info:
    Windows 10

    Steps:
    If I export artboards to pdf using the asset export window - each file will be password protected without me specifying it.

    This only happens if the last pdf I saved manualy (using save as) was password protected. Asset export will use the same password that I entered for this file.

    This would be a nice feature if it was an option you could select or de select, but not when it happens without informing me.

    The only workaround I know of, is to save a dummy pdf with the correct settings before using the asset export, needles to say this is a damper on workflow efficency.

    The presets used does not have password protection enabled. I am reasonably sure you can't put passwords in the presets actually. I tried now, and the password protection option was not enabled when I applied the preset.

    Ton Frederiks LATEST
    Adobe Community Professional , a minute ago

    I can replicate that behaviour.

    You can report it here:

    https://illustrator.uservoice.com

    https://community.adobe.com/t5/illustrator/asset-export-password-bug/m-p/11370667?page=1#M189597

    Illustrator info: 24.2.3 (64bit)

    System info:
    Windows 10

    Steps:
    If I export artboards to pdf using the asset export window - each file will be password protected without me specifying it.

    This only happens if the last pdf I saved manualy (using save as) was password protected. Asset export will use the same password that I entered for this file.

    This would be a nice feature if it was an option you could select or de select, but not when it happens without informing me.

    The only workaround I know of, is to save a dummy pdf with the correct… more

    3 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

19. Graphics Errors in Big Sur

    I have a brand new Mac Mini 2020, just released. I have been having weird glitches with graphics rendering, and I found this post
    https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/40978006-macos-big-sur-rendering-bug

    Looks like it has been closed for commenting, and blame on Beta. However, I still have the issue. I am on Big Sur 11.0.1 on a brand new machine running AI 2021

    I took advice and disable GPU Performance, and it seems to be working now.

    Just a heads up

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

20. Colours of Layers defined in documents saved by version 23.1.1 & prior are shifted one colour down the list by Illustrator 24.0

    When a document created by or saved via Illustrator 23.1.1 or prior is opened in version 24, some (but not all) the Layers are incorrectly set in the colour immediately below the correct colour in the default Layers colour list.

    For example, a Layer that was set in “Brick Red” in a version 23.1.1 or prior document, is automatically changed to be in “Olive” when opened in version 24.0. “Olive” is immediately below “Brick Red” in the default colour list.

    This error is consistent across many different Illustrator CC documents - e.g. every document that I tested & that had a layer that should be in “Brick Red” now has that layer in “Olive”, BUT not every Layer colour is affected.

    Layers set in the first 3 default colours - “Light Red”, “Light Blue” & “Green” - appear correctly coloured across many documents. Possibly some other Layer colours are unaffected too.

    As I’ve replaced Illustrator 23.1.1 with version 24.0, I can’t open any of the affected documents in version 23.1.1 to see if overwriting them with a version 24.0 save permanently damages the correct colouring, or if the colours would revert to being correct if the documents were opened again in version 23.1.1.

    This sort of sloppy coding error is infuriating, and is precisely why I’d NEVER normally upgrade to a “dot-zero” release of anything. However I’d been getting issues with Illustrator 23.1.1 crashing when opening documents for the past few days (possibly related to updating the OS to macOS Mojave 10.14.6 - 18G1012 from the previous “version” of 10.14.6) and upgrading to Illustrator 24.0 has (ironically) fixed that issue at least.

    When a document created by or saved via Illustrator 23.1.1 or prior is opened in version 24, some (but not all) the Layers are incorrectly set in the colour immediately below the correct colour in the default Layers colour list.

    For example, a Layer that was set in “Brick Red” in a version 23.1.1 or prior document, is automatically changed to be in “Olive” when opened in version 24.0. “Olive” is immediately below “Brick Red” in the default colour list.

    This error is consistent across many different Illustrator CC documents - e.g. every document that I tested & that had… more

    15 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    15 comments  ·  User Interface  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating
    Completed (Comments Open)  ·  Anish Kumar responded

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 24.0.1
    Now your files created in 23.1.1 or prior will retain layer color when opened in 24.0.1

    Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Thanks
    Anish Kumar