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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
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8146 results found

  1. Please fix export SVG, Adobe illustrator, AI ruins vector graphics

    I used AI to create vector graphics for a game for around 3 months, until now, I moved to Affinity designer until AI fix their SVG export

    In AI a problem was always present:
    The SVG export.

    Adobe Illustrator ruins SVG graphic files:
    - Gaps between shapes
    - Gradient color unwanted alterations
    - Layers might overlay incorrectly
    - Wrong transparency percentage
    (All the above only after exporting in SVG format)
    (I only work using vector graphics, so the issues are all for vector graphics)


    Please, fix vector graphic exporting in SVG format
    _

    1. Windows 10 home / Adobe Illustrator CC
    20 votes

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  2. blob brush

    Any idea what is causing these weird color boxes? not having issues with the blob brush but these are annoying

    2 votes

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    0 comments  ·  Tools  ·  Admin →
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  3. Object move increments is off

    Mac OS Catalina 10.15.6
    Illustrator 24.3
    Updated 09/26/2020

    1. Checked preferences, changed to .001 px and rebooted illustrator

    2. Selecting an object and pressing the arrow keys the object would move a point at a time, now it is like I am always holding the shift (10px) instead.

    3. After the update I select an object and try to move it a point or two moves it randomly in every direction but the direction I would like.

    1 vote

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    1 comment  ·  Snapping  ·  Admin →
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  4. SVG files doesn't open correctly. - Illustrator

    I have added as attachment the .svg files which aren't opened correctly, it is kinda only showing the filling.

    This problem accures in Illustrator Windows, and iPad OS, didn't tested on mac right now, but i don't have big hope.

    My guts tell me that there is a newer SVG standard, which isn't implemented yet?

    1 vote

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  5. Can't change file type after making a new folder in "Save As"

    Running illustrator 24.2.3 on macOS Catalina 10.15.6.

    Steps:
    Open the "Save As" window
    Create a new folder

    Result:
    Drop down for select file type and the button for "Save as Cloud Document" become unresponsive.

    1 vote

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  6. App crashes very often and linked graphics lose their link connection

    macOS Catalina 10.15.7
    Since upgraded to Catalina Illustrator crashes very often (approximately 4-5 times in 6 hours of a working session ) and recovery files' linked graphics lose their connection to the root files even though they were embedded. Every single recovery file' links should be relinked one by one again and again. I've relinked the attached file links 4 times so far. Please find an immediate solution to this issue.

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  7. Crashing

    Since I updated 20 2021, I have has slow sluggish response and for no reason at all the program locks up and then crashes. Unfortunately I have to recreate all the art that I spent hours working on. Very Frustrated!

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  8. Resizing rotated rectangle using selection tool drags wrong side

    If I use the rectangle tool to create a square/rectangle, rotate it (for example, 45 degrees), then try to resize using the selection tool, it resizes the wrong side. For example, if I drag the bottom left side, it moves the bottom right side.

    I've included a screen record demonstrating the issue.

    Operating system is Mac, Mojave, 10.14.6

    Illustrator version is 25.0.1 (though this bug has been noticed in older versions)

    1 vote

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    0 comments  ·  Tools  ·  Admin →
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  9. Lock object function not available

    When I try to lock an object to an artboard, nothing happens. I've tried using the hot key and accessing it via 'Object' on the menu bar and it's greyed out

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  10. Opening all my old files are blank

    When I open old logos and images I have created they are just opening as blank white canvases. Example file attached.

    1 vote

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  11. 別のアプリをアクティブにしてIllustratorに戻ってきたときの挙動について

    windows10 pro
    Illustrator 25.0(64bit)

    1.Illustratorで作業をしています。
    2.データを確認するため別のアプリに切り替えます。(デスクトップ、Firefox、Excel、Photoshopなど)
    3.Illustratorに切り替えます。
    4.30秒程度「応答なし」で待たされます。
    5.4.は必要ないので大変イライラします。

    以前はこんなことはなかったのですが、2019あたりから起こるようになった気がします。(はっきり覚えていません)2021で改善されていなかったので投稿しました。

    また、「非表示のレイヤを表示する」→「pngで書き出す」→「表示されたレイヤを非表示に戻す」という一連の操作をJavascriptで書いて使っているのですが、このスクリプトを使ったときも同様に、1枚毎に「応答なし」が起きて時間がとてもかかるようになってしまい、困っています。

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  12. Full Arabic support not available with multiple languages installed

    macOS 10.13.6, Illustrator 2019

    When any language version of Illustrator installed other than Arabic, the full Arabic support is not available. Digits Type and Diacritic Positions are missing from the Character palette, and RTL/LTR and Kashidas are missing from the Paragraph palette, and corresponding tools are missing from the toolbar.

    Also, Arabic must be be installed from nothing - no previous language can be installed.

    AI does have the Middle Eastern composer options in the Paragraph menu, and correctly ligatures Arabic when one is set, but RTL is needed for correct punctuation and number display.

    Non-Arabic versions of AI do…

    24 votes

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  13. Typing now takes an hour

    Holy ****. Trying to make a type page of my new fonts that I just purchased. First time using AI since the last update. I feel like I was rendering a 100 gig file verses just trying to use the type tool. Don't even get me started on letter spacing, that was a whole other challenge.

    When something that should take seconds is now taking multiple minutes with Illustrator constantly freezing or going to a not responding white screen for TYPE.........TYPE! REALLY?

    I7 8th gen chip, NIvida Force graphics card with 4 gigs. 32 Gigs of HDDR ram. You can't…

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  14. Illustrator crashes when monitor goes to sleep and other

    Illustrator crashes when monitor goes to sleep. The program used to run in the 19.0 and the first 20 version in addition to all the versions before that when the computer monitor went to sleep. When the monitor was awoken your work would still be there. With the new updates, this is no longer happens and a crash report is not given. Also when creating a board size in the latest version of illustrator you cannot highlight all of the current dimensions and delete them to put in your custom dimensions like you have been able to in the past.…

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  15. Escape Button and Arrow Keys not working with latest Illustrator 2020

    This was a previous bug that seems to be resurrected: https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/35763892-escape-key-and-arrows-not-working-with-illustrator

    Escape and arrow keys randomly stop working. If I close the application and restart it sometimes solves the issue, but I'd really like to not have to close everything down and start it all back up again every time it stops working 5 - 10 min into editing a document. :(

    4 votes

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    4 comments  ·  Performance  ·  Admin →
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  16. Popup Message: Error loading plugins

    There is a bug. Once I launch Illustrator I get the popup message about Error loading plugins. SelectiveUnlock.aip. Otherwise the program functions after I click on OK to close the popup.

    4 votes

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    2 comments  ·  Launch  ·  Admin →
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  17. .aic cloud document recovery fails without warning.

    When Illustrator crashed while I was working on an .aic cloud document, I lost a day's worth of work even though the settings are set to auto save every 5 minutes. This has worked before with no problem but this time there was no autosave recovery when restarting and no temp files in %appdata% either.
    Granted I was careless and forgot to manually save, however at no point was there any indication from the software that auto save was not functioning. Maybe displaying a warning of some kind when this feature is not working would help.

    As a sidenote, when…

    1 vote

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  18. The path Eraser tool not working

    Rien ne se passe quand je veux effacer quelquechose qvec cet outil

    1 vote

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    1 comment  ·  Tools  ·  Admin →
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  19. Opening issues

    Since last week I'm facing this situation (attach): when I open illustrator, Home shows fine, but when I open a file, it doesn't open at all, and part of home screen still appears in background. Tools painel is there, but Layers and other stuff (like the art as well) don't. When open two files, it all appears, but eventually layers painel and others won't work (it's like the buttons of painels are pressed (darker), but their option won't show up.

    1 vote

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  20. Large size canvas saving to pdf failed

    Using windows 7 and Illustrator 24.2 June release

    As documented for Large size canvas, created a file using 2270x2270 in. While saving it as ai it's saving as expected, but saving it as pdf using pdf ver. 1.6 or later getting an error:

    "The dimension of this page is out of range"

    3 votes

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