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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8146 results found

  1. Workspace show problem

    Workspace panels & Tool panel continually disappear when I change the workspace from type to another and the only way to show them is to Quit the program this is toooooo Bad

    4 votes

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  2. Font Activation Not working in Illustrator 2020

    I have repeatedly tried to activate fonts from Adobe Type with no success. It keeps showing as Activating. When I go to fonts.adobe.com it shows that the font is activated (Good Times Ultra Light) in the browser but in Illustrator it never shows the cloud with the checkmark. I have rebooted but still the same issue.

    1 vote

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  3. Creative cloud cannot load when opening a file

    When I try to load a file from my creative cloud folder it says creative library cannot load error .
    Happen with my iPad Pro only not only in illustrator but all Adobe apps .

    1 vote

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    0 comments  ·  Cloud, Libraries  ·  Admin →
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  4. The shortcut to select layers between objects not working

    As the title says. The ALT+CTRL+[ (or +]) shortcut to select the layer below or above the selected object is not working as intended.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  5. Background Save does not work

    Background Save does not work in Illustrator unless very specific conditions are met (must be a PDF-compatible AI file). Many users prefer to work with PDF switched off - and background save should also work when saving the file as a PDF document. It's basically a half-finished feature and should work under all circumstances and conditions.

    2 votes

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  6. Stroke weight defaults to 10pts on oversized custom Artboard

    If I create a new document one of the standard sizes, say Letter... then draw an object and apply a stroke... the stroke size defaults to 1pt as it should. However, if I define a new custom oversized artboard, say 500 inches square, then draw and object... when I apply the stroke, the size defaults to 10pts.

    2 votes

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  7. I can't save my ai file on my device.

    I pay for a monthly plan for all adobe programs and all my work saves only on cloud and I don't have access to have my creative property on my computer. Why? Where do I need to find details about it and fix?

    1 vote

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  8. not respoding

    when entering adobe illustrator initial view, it always doesn't respond

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  9. update 24.2.3 so glitchy - pasting and moving deletes blur and brushes

    On iMac Mojave 10.14.6 the Ilustrator Update 24.2.3 is very glitchy. When pasting and moving artwork it deletes Gaussian blur and brushes from pasted artwork so then I have to redo all the work again by selecting and clicking on the appearance. ( see pics 1 and 2) Also when reflecting an object it defaults to an angle and not flipped as normal. Please fix, thanks.

    2 votes

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  10. Illustrator très lent depuis la dernière MAJ. MacOS Catalina 10.15.6

    J'ai fait une mise à jour il y a environ 3 semaines et je viens d'en faire une autre. Depuis la première MAJ, mon Illustrator est très lent, ce ne travaille pas bien du tout.

    3 votes

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    0 comments  ·  Performance  ·  Admin →
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  11. Transparent PNG exporting fine but gives black background when importing

    I used Illustrator 24.1.1 to export transparent PNG images. I can use these images in other programs and as web images but when I want to use them in Illustrator again it opens with a black background. I've tried to copy and paste the images, I've tried to place it and even to open it and then drag it to my workspace. Nothing works. I'm using Windows 10.

    2 votes

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  12. lagscreen trail when I move the shapes around or when I use the quick hand tool

    I think my Illustrator 25.0 has an issue with GPU rendering as it randomly starts leaving that "rendering" trace when I move something or when I use the quick hand tool and it only works fine if I close and reopen the document. I am using a Lenovo Yoga and Windows 10. Attached below is a screenshot of the error.

    1 vote

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  13. Very glitchy system. Fix the BUGS!

    Since the last update it has been very glitchy. Courser is grabbing at incorrect points for the last 4 days. Makes it VERY difficult to execute work that needs completed.

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  14. Unable to remove/delete payment method on inactive plan or on active plan

    as a client i am unable to remove/delete my payment method under my account profile for active plan or inactive plan. With data breach news surfacing every now and then, Adode should not save such payment method details. and client/customer should have option to remove/delete the payment method details.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  15. Objects imported from SVG have their gradients turned upside down

    Illustrator 24.2 on Windows 10 PC.

    Open the attached SVG file. Select the rectangle with the gradient. Now select the Rectangle tool and create another rectangle which will inherit the look of the first rectangle. Now we have two rectangles on the canvas which look the same.

    Yet their appearance in the Appearance panel is different — the imported object has the red color on the bottom while the newly created object has the red color on the top.

    It's not simply a cosmetic issue — if you drag and drop the appearance of the imported rectangle to another object,…

    3 votes

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  16. Lineal nach Zeichenflächenänderung von Hoch- zu Querformat nicht angepasst

    Windows 10,
    Illustrator 25.0 (64bit).

    Ich habe ein neues Dokument erstellt in A3. Danach habe ich die Zeichenfläche von Hochformat auf Querformat gestellt, indem ich doppelt auf die Zeichenfläche im Zeichenflächenwerkzeug klicke und das Symbol für Querformat anklicke, danach okay. Die Zeichenfläche wurde gedreht.
    Nun wollte ich Hilfslinien als Rahmen einfügen und habe dazu das Lineal eingeblendet. Ich erwartete, dass das Lineal anzeigt, dass links oben meiner Zeichenfläche sowohl x als auch y 0 ist. Das Lineal hat sich jedoch nicht mitgedreht und die 0 liegt außerhalb meiner Zeichenfläche, nämlich genau dort, wo es länge, wenn die Zeichenfläche im Hochformat…

    1 vote

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  17. Text path vanishes when moving it with selection tools (black or white arrows)

    Since updating to version 24.1.2 from Adobe Illustrator 2019, whenever I move text objects using any of the selection arrows, the highlighted path disappears during moving and only reappears when I stop moving the text object. This is frustrating as I can't see the baseline or centre point of the text object while trying to align it to something else. This never happened before I updated Illustrator. My OS is macOS Mojave 10.14.6, Illustrator version 24.1.2.

    3 votes

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  18. Align Text box with Object

    Using Windows 7 or High Sierra and Illustrator 24.2

    Align text with any object is not aligned properly. Presently it takes text box and actual height/width of text and aligns object width/height.

    I understand this is way Illustrator text work, but can changed/update so can properly aligns. Hoping to get it resolved in near coming versions.

    The alignment should work like Indesign or any vector program. Check attachment.

    4 votes

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  19. tab no longer toggles panels

    Mac OS High Sierra 10.13.4 and Illustrator 24.3 : I recently updated to 24.3. Several problems now I've encountered. Pressing Tab btn no longer toggles the panels on and off. Pressing the F key no longer provides me an isolated view with black background. No visual indication any longer of document saving on already opened document that has been saved.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  20. Illustrator no longer displays the window with the save progress bar when saving

    Recently updated to Illustrator 24.3. Thanks for fixing the shift - anchor point issue. Unfortunately it appears Illustrator is no longer providing any visual feedback upon saving the document. (Apple+S) This is regarding open documents that have already previously been saved. I use to get a status bar along with % save was at as it progressed. Now there is nothing to indicate the document is saving.

    1 vote

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