8219 results found

1. Both Illustrator and Photoshop stop responding while using complex files

   The Adobe Software, both Illustrator and Photoshop, stop responding and I can’t really use them properly, while using complex files

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   0 comments  ·  Performance  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Akshay, the team would need to study those files that makes Illustrator work slowly. Please upload these to a file hosting of your choice (with all the links collected using File > Package) and send the access link to sharewithai@adobe.comm so the team could investigate them. Please mention the link to this report (http://illustrator.uservoice.com/forums/601447/suggestions/50490981) along with full details about your OS and hardware.

2. "Kinsoku" / Punctuation Squeeze doesn't work

   When Chinese and Western text are mixed, enabling the head and tail avoidance function does not work

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   9 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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3. Cmd+Opt+Shift+M Erases Text

   OBSERVATION
   The keyboard shortcut Cmd+Opt+Shift+M will open the Character Window and highlight the current font, however this exceptionally incredible time saving shortcut works only if the text is selected and not highlighted.

   While the text is highlighted, performing the Cmd+Opt+Shift+M shortcut, simply erases the highlighted text.

   EXPECTED RESULTS
   The mechanics of this shortcut, many versions ago, performed the expected function, whether the text was highlighted or selected.

   Illustrator: 29.7
   OSX: Sequoia 15.5

   2 votes

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   1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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4. Anchor points drift and deviate from their original positions while an object is being rotated

   Multiple rotations with positional deviation

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   2 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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5. Artwork size changes after using Shape Builder tool

   Size error after using Shape Builder tool

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   1 comment  ·  Tools  ·  Delete…  ·  Admin →
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6. Artboard Borders / Guides / Grid Disappear when Scrolling/Panning

   When I scroll or pan with the scrollbars or the hand tool the black border of the artboards disappear. This is super annoying as I keep my canvas white, so when I'm moving around the canvas, I can't see where the artboards are until I release the hand tool.

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   71 votes

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   22 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

   Artboard border issue was fixed. The Grid and Guides disappearing issue has been pending. Let us know of any other issues which you observing at your end.

7. Drag and Drop lag

   Whenever dragging vector objects in a file, Illustrator lags, the waiting circle appears, and takes several seconds to place the object where I dropped it. Working becomes almost impossible when a simple task such as this takes this long. Illustrator 29.6.1, macOS Sequoia 15.6.

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   2 comments  ·  Performance  ·  Delete…  ·  Admin →
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8. 我使用ASUS G14 2025電腦，GPU RTX5070TI，跑AI時拖曳圖片等動作仍然會卡頓，關閉GPU效能也一樣，能否更新修正

   我使用ASUS G14 2025電腦，GPU RTX5070TI，跑AI時拖曳圖片等動作仍然會卡頓，關閉GPU效能也一樣，能否更新修正

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   4 comments  ·  Performance  ·  Delete…  ·  Admin →
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9. STAR-tool en Shear-transformatie in Illustrator 2025

   Shear-transformatie vervormt TORX-vormen gemaakt met STAR-tool sinds recente update.

   Sinds kort ondervind ik problemen bij het gebruik van de STAR-tool in combinatie met de Shear-transformatie in Adobe Illustrator 2025. Ik gebruik deze tool regelmatig om TORX-vormen te maken (ster met 6 afgeronde punten). Vroeger kon ik deze vorm probleemloos transformeren in perspectief met de Shear Tool. Nu leidt dezelfde handeling tot vervormde en onbruikbare resultaten.

   Ik heb dit getest op een nieuwe computer met een verse installatie van Illustrator 2025. Het probleem lijkt te ontstaan wanneer afgeronde hoeken (live corners) worden toegepast. Na het toepassen van Object > Expand Appearance werkt de transformatie zoals verwacht, wat suggereert dat het probleem te maken heeft met hoe Illustrator omgaat met live effecten.

   Stappen om te reproduceren:
   1. Maak een ster met 6 punten via de STAR-tool.
   2. Rond de hoeken af via het Properties-paneel.
   3. Pas een Shear-transformatie toe.
   4. Observeer de vervorming van de vorm.

   Verwacht gedrag:
   De vorm zou in perspectief moeten worden gezet zonder vervorming, zoals in eerdere versies van Illustrator.

   Huidig gedrag:
   De vorm vervormt op een ongewenste manier, waardoor het resultaat niet bruikbaar is.

   Bijlage:
   Afbeelding met voorbeeld van het probleem.

   Shear-transformatie vervormt TORX-vormen gemaakt met STAR-tool sinds recente update.

   Sinds kort ondervind ik problemen bij het gebruik van de STAR-tool in combinatie met de Shear-transformatie in Adobe Illustrator 2025. Ik gebruik deze tool regelmatig om TORX-vormen te maken (ster met 6 afgeronde punten). Vroeger kon ik deze vorm probleemloos transformeren in perspectief met de Shear Tool. Nu leidt dezelfde handeling tot vervormde en onbruikbare resultaten.

   Ik heb dit getest op een nieuwe computer met een verse installatie van Illustrator 2025. Het probleem lijkt te ontstaan wanneer afgeronde hoeken (live corners) worden toegepast. Na het toepassen van Object > Expand Appearance… more

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   1 comment  ·  Tools  ·  Delete…  ·  Admin →
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10. Holding down 'Alt' for distance measurement prefers clipped content to clipping mask

    The distance measured is the object in the mask, not the mask.
    Cannot measure distance when the object is within the mask object.

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    1 comment  ·  Other...  ·  Delete…  ·  Admin →
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11. Recolor doesn’t allow to change white or black with a first try

    I use the Recolor (color mixer / wheel) daily. I have come across an annoying bug.

    Some base colors will be automatically 'locked' in the color mixer, indicated by a '-'. For example, let's say I'm trying to turn white into red.
    - First, white needs to be unlocked. By clicking the '-', it will become an arrow '->', and the swatch should be toggle-able now.
    - The first time you toggle the white, it selects, sliders can be moved to make it red, but it doesn't stay adjusted; it reverts back to whites.
    - You need to click another random swatch, then go back to the white swatch which now accepts being toggled to red.

    I use the Recolor (color mixer / wheel) daily. I have come across an annoying bug.

    Some base colors will be automatically 'locked' in the color mixer, indicated by a '-'. For example, let's say I'm trying to turn white into red.
    - First, white needs to be unlocked. By clicking the '-', it will become an arrow '->', and the swatch should be toggle-able now.
    - The first time you toggle the white, it selects, sliders can be moved to make it red, but it doesn't stay adjusted; it reverts back to whites.
    - You need to click another… more

    3 votes

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    3 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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12. [ExtendScript] Cannot set TextRange.justification to value in ParagraphStyle

    We cannot successfully set textFrame.textRange.justification to the value in the applied ParagraphStyle.

    For example, if the text has [Normal Paragraph Style] applied, which for me has Justification.LEFT, then I cannot set that text to have Justification.LEFT in cases where the justification has been changed.

    (Tested on MacOS 15.4.1 Adobe Illustrator 29.5.1, but this appears to be an old bug.)

    Steps to reproduce:
    1. Create new document
    2. Run the below script

    Expected Result: all tests passed and no alert message appears.

    Actual result: Failed to set textRange.justification to LEFT.

    Script:

    (function () {
    
        var doc = app.activeDocument,
            textFrame = doc.textFrames.add();
    
        textFrame.textRange.contents = 'Hello.';
    
        // prepare for the test, ensuring - due to the bug - that the justification won't match the applied paragraph style
        textFrame.textRange.justification = Justification.RIGHT;
        textFrame.textRange.justification = Justification.CENTER;
        textFrame.textRange.justification = Justification.LEFT;
    
        // test RIGHT justification
        textFrame.textRange.justification = Justification.RIGHT;
        if (textFrame.textRange.justification !== Justification.RIGHT)
            alert('Failed to set textRange.justification to RIGHT.');
    
        // test CENTER justification
        textFrame.textRange.justification = Justification.CENTER;
        if (textFrame.textRange.justification !== Justification.CENTER)
            alert('Failed to set textRange.justification to CENTER.');
    
        // test LEFT justification
        textFrame.textRange.justification = Justification.LEFT;
        if (textFrame.textRange.justification !== Justification.LEFT)
            alert('Failed to set textRange.justification to LEFT.');
    
    })();
    

    Additional note: in the link above, users discovered that performing a resize on the textFrame somehow removes the blockage and Justification.LEFT can be set afterwards. Perhaps it breaks the link to the paragraph style?

    Edit 2025-05-23: to add details about the possible link to the applied paragraph style.

    A possible temporary workaround:

    // set LEFT justification
    textFrame.textRange.justification = Justification.LEFT;
    
    // now check it
    if (
        Justification.LEFT !== textFrame.textRange.justification
        && Justification.LEFT === textFrame.textRange.paragraphStyles[0].justification
    ) {
        // bypass a bug where we can't set the attribute that matches the applied paragraph style:
        //  - change the applied paragraph style's justification
        //  - then change the textFrame's justification to the style's previous value,
        //  - then return the paragraph styles original setting
        textFrame.textRange.paragraphStyles[0].justification = Justification.CENTER;
        textFrame.textRange.justification = Justification.LEFT;
        textFrame.textRange.paragraphStyles[0].justification = Justification.LEFT;
    }
    

    We cannot successfully set textFrame.textRange.justification to the value in the applied ParagraphStyle.

    For example, if the text has [Normal Paragraph Style] applied, which for me has Justification.LEFT, then I cannot set that text to have Justification.LEFT in cases where the justification has been changed.

    (Tested on MacOS 15.4.1 Adobe Illustrator 29.5.1, but this appears to be an old bug.)

    Steps to reproduce:
    1. Create new document
    2. Run the below script

    Expected Result: all tests passed and no alert message appears.

    Actual result: Failed to set textRange.justification to LEFT.

    Script:

    (function () {
    
        var doc = app.activeDocument,
            textFrame

    … more
    4 votes

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    1 comment  ·  SDK and Scripting  ·  Delete…  ·  Admin →
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13. Collecting for Export marks document as edited

    Select 'Export as Resource' and the document will become 'Edited'
    Illustrator 29.0.1

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    1 vote

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    5 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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14. Illustrator freeze after navigating through opened files

    When i have two or more opened files and i navigate through Ctrl+Tab the first files remains open but no tool works except Ctrl+0 and then all starts working again...

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    3 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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15. 3D Materials Panel Causes Much Longer Document Load Times

    Regarding the 3D Effects Panel in Illustrator, it seems to take nearly 20 seconds when launching a new document if in the previous session the Panel was active. If the 3D Effects panel was not active, then the document loads much faster. It would be great to have Illustrator handle the load time better.

    I'm using Illustrator version 29.2.1 in MacOS WITH Sequoia 15.2 on an M4 Pro 48GB RAM.

    2 votes

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    8 comments  ·  Performance  ·  Delete…  ·  Admin →
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16. Embedded font previews get substituted when pasted as a vector smart object in Photoshop

    In some case, when opening the files, the app does not inform there are missing fonts. They're still displayed like the font is already installed in system. When I copy and paste into Photoshop (as vector smart object), the text is replaced by other fonts automatically without any announcement.

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    1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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17. The blue "new feature" dot on the Pencil tool isn't going away in a secondary toolbar.

    I have a tiny little toolbar that is nothing but the Draw Above/Below/Inside indicator and the current tool. It'd just be the Draw Location widget but apparently you have to show the current tool in every toolbar. A lot of the time I work with the main toolbar off and just this up.

    Switching to another tool and back doesn't clear the blue dot, even though I've checked the Pencil's settings and seen the new options, and the dot's vanished from the main toolbar.

    The blue dot does go away if I close and restart Illustrator so it's not like this is a major bug but it just makes me feel itchy.

    I have a tiny little toolbar that is nothing but the Draw Above/Below/Inside indicator and the current tool. It'd just be the Draw Location widget but apparently you have to show the current tool in every toolbar. A lot of the time I work with the main toolbar off and just this up.

    Switching to another tool and back doesn't clear the blue dot, even though I've checked the Pencil's settings and seen the new options, and the dot's vanished from the main toolbar.

    The blue dot does go away if I close and restart Illustrator so it's not like… more

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    0 comments  ·  Tools  ·  Delete…  ·  Admin →
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18. Curvature tool does some funkiness when clicking on a point of a different object

    Curvature behaves weird when you click on another object (related to https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/44830828--corner-anchor-points-become-smooth-when-joining).
    But I'm not trying to join the objects, just click on it. It works fine if you click on the path of the second object, but if you click where an anchor point is it joins the two objects together at the point you click and the first anchor point of what you clicked off of. It also deletes all corner points of the object you clicked on.

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    2 votes

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    3 comments  ·  Tools  ·  Delete…  ·  Admin →
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19. About the Pencil Tool and Image Tracing in version 2025

    The accuracy of the path conversion for the pencil tool and image tracing has decreased in version 2025. Even if I change the settings to fine, it is converted to a coarse path, and I cannot express the details like in previous versions. Please improve it as soon as possible.

    9 votes

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    12 comments  ·  Tools  ·  Delete…  ·  Admin →
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The issue with Pencil (and Brush) is addressed with a 29.0.1 Hot Fix Update

20. Fonts not showing after update to 29.8

    Intermittent issue there are only a handful of basic fonts avaible to choose from (myriad, arial and a couple others) where as I have thousands installed.
    Have downgraded to previous veriosn of illustrator for now (29.7.1) and it works again fine

    1 vote

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    Need More Info  ·  1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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