8176 results found

1. CC Libraries panel doesn't respond when clicked

   My CC Libraries opens, shows me everything but when I click on let's say a color to swap it does nothing. None of the libraries work. It's like the I'm clicking in a ghost swatch or something. I even reinstalled illustrator to see if it would help. Nothing. Bug or fixable?

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   0 comments  ·  Cloud, Libraries  ·  Delete…  ·  Admin →
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2. Tracking plus center/right justify broken

   macOS 12.13, Illustrator 2019 v23.1.1

   The v23.1 update broke center/right justify on point type when tracking is applied. When tracking is applied, and type is center or right justified, the alignment uses the tracking after the last character to determine the center or right alignment point, then the type is not visually aligned correctly.

   To reproduce in v23.1.1:

   Create a point type object, type XX for the text.

   Center justify the type. The type will correctly be centered exactly between the 2 X's.

   Add a lot of tracking to the type, the anchor point (center) will be just to the left of the right-hand X, and the X[tracking-space]X will not be centered on that.

   Path type center justified with tracking does NOT have this problem.

   Illustrator v23.0.6 does not have this problem.

   macOS 12.13, Illustrator 2019 v23.1.1

   The v23.1 update broke center/right justify on point type when tracking is applied. When tracking is applied, and type is center or right justified, the alignment uses the tracking after the last character to determine the center or right alignment point, then the type is not visually aligned correctly.

   To reproduce in v23.1.1:

   Create a point type object, type XX for the text.

   Center justify the type. The type will correctly be centered exactly between the 2 X's.

   Add a lot of tracking to the type, the anchor point (center) will be just to the… more

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   0 comments  ·  Type, Fonts, Text  ·  Edit…  ·  Delete…  ·  Admin →
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3. Linked images opening in Photoshop by accident

   Especially big files (exhibition walls etc.) operate so slowly that it often happens by accident that linked images open in Photoshop - although no double-click on the photo ever happened. I'd like to be able to turn off the image opening by double-click. If I want to edit images, I do this via the links panel.

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   0 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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4. Illustrator CC thumbnail on preview mode not working properly with rectangle artboard

   Illustrator CC2019, thumbnail shows artboard just properly on square shape not the rectangle one

   Got a white line on the right side of the thumbnail (preview mode)

   I'm working on Windows 10 RAM 8.00 GB
   64 bit Operating System, x64-based processor
   Intel(R) Core(TM) i5-2400 CPU

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   0 comments  ·  Documents and Artboards  ·  Edit…  ·  Delete…  ·  Admin →
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5. Export to a local folder url beyond iCloud fails to pick up the full url

   When I go File > Export > Export for Screens in Illustrator 23.1.1 (and for quite a few versions now) the local URL in 'Export to:' does not seem to want to register beyond the point at which the iCloud cloud icon appears in my folders. So a folder needs to be fully local on my macbook - otherwise I have to manually look up and type in the subfolders that I want to export to.

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   0 comments  ·  File Save, Import and Export  ·  Edit…  ·  Delete…  ·  Admin →
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6. se pega

   Hola desde que lo instales funciona muy lento se paga y no se cierra cuando uno presiona la X solo cuando con el botón derecho me señala cerrar programa esto no debería ser así si estoy pagando por un buen servicio. gracias solicito solucionar

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   0 comments  ·  Rendering Issues (GPU, CPU)  ·  Edit…  ·  Delete…  ·  Admin →
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7. Illustrator 2019 slow and laggy on windows

   Running Core I7 9700K with 16GB of ram, still selecting, zoom ,etc unbearably slow since upgrade to to AI 2019

   9 votes

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   1 comment  ·  Performance  ·  Delete…  ·  Admin →
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8. Adding more than one color point in a freeform gradient fill makes other points vanish

   I have had this problem with the freeform gradient tool since it was introduced and it has not been fixed. Adding more than one color point results in other color points disappearing.

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   0 comments  ·  Gradients  ·  Delete…  ·  Admin →
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9. Brush 0.5 pt the stroke isn't even ! (Illustrator CC 2019)

   I don't get it, the stroke gets modified to uneven thickness... My parameters are round brush 5 pt, fidelity at middle and edit selected path at 12 px.

   I have searched past posts about this problem but haven't found any.

   Thank you!

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   0 comments  ·  Tools  ·  Delete…  ·  Admin →
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10. Illustrator window is bordered with red

    In some cases, Illustrator shows a red line around the window.
    I run Illustrator 23.0.4 on MacOs Mojave 10.14.5
    I don't want disable GPU performance to hide it, I will lose performance doing so.
    I think it's a glitch, because if I press "F" two times, the red line it's gone.
    Thanks

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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11. Color panel switches from secondary display to the primary display

    I run 2 monitors in Windows 7, most typically with my artboard window on the left (display 'A'), and a layout of panels on the right (display 'B').

    Not sure whether it started with this immediately after installing 2019, but today, any click on a Fill/Stroke proxy, either the one in the Color panel, or the one at the bottom of the Tools panel, the Color panel instantly jumps from display B to (the same position on) display A.

    So here's the normal state:
    https://forums.adobe.com/thread/2549930

    See the Color panel at the bottom of the second-from-left column of panels on display B.

    In the screenshot the Fill proxy is active, but I want to affect Stroke, so I click the Stroke to make it active, and, as I mentioned, instantly, the Color panel (and the entire column of panels in which it's docked), teleports to display A:
    https://forums.adobe.com/thread/2549930

    This happens with the Color panel un-docked too, except then it makes the jump alone, from whatever screen coordinates it occupied on display B to the same relative coordinates on display A. And it bears mentioning again, clicking on either Fill/Stroke proxy (Color panel or Tools), produces this result . . . every time, now.

    I've tried everything I could think of to create a condition that changes the behavior (including clearing/replacing preferences and settings; all but re-install).

    Some findings:

    Jumps from B to A at least on the first instance, no matter how it got on B
        Even if it starts on A, and I drag it to B, it jumps to A as described above on the fist proxy click
        After that first instance, if I drag it back to B, the click the proxy again, it stays put on B
    Jumps from B to A every time when it's on B as part of a preset Workspace
        After the jump; Reset Workspace; jumps again
        Some inconsistent behavior if dragged back to B in this case; might jump in next proxy-click, might not
    

    I have a Window 10 machine too, but haven't tested.

    I run 2 monitors in Windows 7, most typically with my artboard window on the left (display 'A'), and a layout of panels on the right (display 'B').

    Not sure whether it started with this immediately after installing 2019, but today, any click on a Fill/Stroke proxy, either the one in the Color panel, or the one at the bottom of the Tools panel, the Color panel instantly jumps from display B to (the same position on) display A.

    So here's the normal state:
    https://forums.adobe.com/thread/2549930

    See the Color panel at the bottom of the second-from-left column of panels on display… more

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    16 comments  ·  User Interface  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAvinash Singh Kotwal (Principal Product Manager, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

12. clipping mask bugs...

    I'm currently using a latest CC version Ai and i encounter a problem/bug. When i create a clipping mask on a multiple objects for a final file. For example: An A4 artboard, i just did a last step clipping mask into A4 size and save it. Then i close the file. when i reopen the same file, my multiple objects all becoming a flatten object?? (Can't be select separately). This issue really give me a heart attack.

    It happened on my vector artwork and image combined vector file twice so far. Which i not dare to use clipping mask recently. PLEASE help to look into this bug issue, Thanks!

    Regards,
    Edwin Yuen
    (Adobe user)

    I'm currently using a latest CC version Ai and i encounter a problem/bug. When i create a clipping mask on a multiple objects for a final file. For example: An A4 artboard, i just did a last step clipping mask into A4 size and save it. Then i close the file. when i reopen the same file, my multiple objects all becoming a flatten object?? (Can't be select separately). This issue really give me a heart attack.

    It happened on my vector artwork and image combined vector file twice so far. Which i not dare to use clipping mask recently.… more

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    0 comments  ·  Clipping, Intertwine  ·  Delete…  ·  Admin →
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13. AI 23.0 crashes when drag-copying simple objects when yo have HotDoor's CADtools installed

    Since I installed version 23.0 it frequently and repeatably crashes when drag-copying even the simplest objects. In the latest example it was a line segment -- two connected vertices. After recovering, I rebuilt the objects and tried again -- same result. This is such a basic operation that I do it without thinking -- having it cause an instant crash is very debilitating to my workflow.

    MacOS 10.12.6
    iMac Retina 5K 27in Late 2015
    4GHz Core i7
    32GB RAM

    11 votes

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    17 comments  ·  Tools  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

    Hi,

    This bug has been fixed with AI version 23.0.2 & fix has been verified from Brendon (Hotdoor).

    Please update AI to latest version 23.0.4 (MAC) & 23.0.3 (WIN).

    Please do let us know if it is still reproducible at email id:
    sharewithaaiATTHERATEadobeDOTcom

    For the crash during image crop you need to start a new thread as it is different from the crash described in this thread.

    Thanks & Regards,
    Raghuveer Singh
    Illustrator Team

14. yellowish tint background within jpg file

    I updated the illustrator 23.1 and yellowish tint is still there among my jpg file. how can I get rid of it?

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    0 comments  ·  Other...  ·  Edit…  ·  Delete…  ·  Admin →
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15. overprint

    Look at Problems in Picture. Help me pls.

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    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Edit…  ·  Delete…  ·  Admin →
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16. user defined brushes not available

    Just updated to 23.1.1 and notice that my user defined brushes are not available (grayed out).

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    0 comments  ·  Tools  ·  Edit…  ·  Delete…  ·  Admin →
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17. Cannot release origin after dragging it using Rotate tool

    Cannot release origin after dragging it using Rotate tool, it sticks to the mouse pointer forever till I’m forced to shut down the program.

    Windows version of Illustrator. v23.0.6

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    1 comment  ·  Tools  ·  Delete…  ·  Admin →
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18. Colors in vector art cannot be changed unless all old swatches are deleted first

    If I want to change certain colors in a vector illustration, I cannot just go into edit colors > recolor artwork and change them. I must first delete the original swatches and then change the colors or else the colors will revert back to their original values. I think that old swatches should be unlinked from artwork if they are changed.

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    0 comments  ·  Colors, Swatches, Patterns  ·  Edit…  ·  Delete…  ·  Admin →
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19. Print Dialog Error Happening Every Day

    Everyday after about four to six hours of use I go to print a file and get this bug. It renders the software unusable and I have to force quit the program and restart to get my recovered files. I really have no idea what is causing this error.

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    0 comments  ·  User Interface  ·  Edit…  ·  Delete…  ·  Admin →
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20. GPU start

    Hi there, here is my issue what i found.

    Create new file, start working - illustrator is little bit slow. In Preferencies i switch on GPU - everything works perfect. After work i close Illustrator app. Next launch I see the home screen but everytime if I want to open new file or file I was working on before Illustrator freeze and does not work.
    Only working solution for this issue is from home screen go to preferencies switch GPU of - open document - switch GPU ON and after that I can continue on my work.

    My HW configuration: MSI Prestige P75 9SE, Intel Core i7 9th gen, NVIDIA GeForce RTX 2060, Windows 10 Pro, RAM 16GB

    Hi there, here is my issue what i found.

    Create new file, start working - illustrator is little bit slow. In Preferencies i switch on GPU - everything works perfect. After work i close Illustrator app. Next launch I see the home screen but everytime if I want to open new file or file I was working on before Illustrator freeze and does not work.
    Only working solution for this issue is from home screen go to preferencies switch GPU of - open document - switch GPU ON and after that I can continue on my work.

    My HW configuration:… more

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    0 comments  ·  Launch  ·  Edit…  ·  Delete…  ·  Admin →
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