Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7691 results found
-
Toggling tabs does not refresh/display correct file.
When multiple files are open, toggling from one file to another (via tabs) does not always display the correct file.
I've only encountered this bug with CC 2019.
Each release = less usable + more bugs
9 votes -
Illustrator 2019 slow and laggy on windows
Running Core I7 9700K with 16GB of ram, still selecting, zoom ,etc unbearably slow since upgrade to to AI 2019
9 votes -
Adding more than one color point in a freeform gradient fill makes other points vanish
I have had this problem with the freeform gradient tool since it was introduced and it has not been fixed. Adding more than one color point results in other color points disappearing.
4 votes -
Thai text inconsistency between versions
Thai text is inconsistent between Illustrator 2017 21.1.0 and 2018 22.1 OSX 10.14.6
After opening and clicking on text created in 2017 accents are moved. Font Tahoma same version in both cases. See attached.
Adobe can you look at this bug please?
Thanks R
2 votes -
Brush 0.5 pt the stroke isn't even ! (Illustrator CC 2019)
I don't get it, the stroke gets modified to uneven thickness... My parameters are round brush 5 pt, fidelity at middle and edit selected path at 12 px.
I have searched past posts about this problem but haven't found any.
Thank you!
2 votes -
Illustrator window is bordered with red
In some cases, Illustrator shows a red line around the window.
I run Illustrator 23.0.4 on MacOs Mojave 10.14.5
I don't want disable GPU performance to hide it, I will lose performance doing so.
I think it's a glitch, because if I press "F" two times, the red line it's gone.
Thanks2 votes -
clipping mask bugs...
I'm currently using a latest CC version Ai and i encounter a problem/bug. When i create a clipping mask on a multiple objects for a final file. For example: An A4 artboard, i just did a last step clipping mask into A4 size and save it. Then i close the file. when i reopen the same file, my multiple objects all becoming a flatten object?? (Can't be select separately). This issue really give me a heart attack.
It happened on my vector artwork and image combined vector file twice so far. Which i not dare to use clipping mask recently.…
1 vote -
AI 23.0 crashes when drag-copying simple objects when yo have HotDoor's CADtools installed
Since I installed version 23.0 it frequently and repeatably crashes when drag-copying even the simplest objects. In the latest example it was a line segment -- two connected vertices. After recovering, I rebuilt the objects and tried again -- same result. This is such a basic operation that I do it without thinking -- having it cause an instant crash is very debilitating to my workflow.
MacOS 10.12.6
iMac Retina 5K 27in Late 2015
4GHz Core i7
32GB RAM11 votesCompleted (Comments Open) ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
Hi,
This bug has been fixed with AI version 23.0.2 & fix has been verified from Brendon (Hotdoor).
Please update AI to latest version 23.0.4 (MAC) & 23.0.3 (WIN).
Please do let us know if it is still reproducible at email id:
sharewithaaiATTHERATEadobeDOTcomFor the crash during image crop you need to start a new thread as it is different from the crash described in this thread.
Thanks & Regards,
Raghuveer Singh
Illustrator Team -
yellowish tint background within jpg file
I updated the illustrator 23.1 and yellowish tint is still there among my jpg file. how can I get rid of it?
1 vote -
randomly shutting off and not saving
so im in a digital arts class at my school so i dont know much about the computers, i am was working on a project and i was just about finished with my outline after 1 hour 32 minutes of work and the Illustrator just shuts off randomly and i go to open the app back up again and it didn't save. This better get fixed, and if it doesn't me and my teacher aggreed we will go to something else if we have to.
1 vote -
1 vote
-
user defined brushes not available
Just updated to 23.1.1 and notice that my user defined brushes are not available (grayed out).
1 vote -
Cannot release origin after dragging it using Rotate tool
Cannot release origin after dragging it using Rotate tool, it sticks to the mouse pointer forever till I’m forced to shut down the program.
Windows version of Illustrator. v23.0.6
1 vote -
Colors in vector art cannot be changed unless all old swatches are deleted first
If I want to change certain colors in a vector illustration, I cannot just go into edit colors > recolor artwork and change them. I must first delete the original swatches and then change the colors or else the colors will revert back to their original values. I think that old swatches should be unlinked from artwork if they are changed.
1 vote -
Print Dialog Error Happening Every Day
Everyday after about four to six hours of use I go to print a file and get this bug. It renders the software unusable and I have to force quit the program and restart to get my recovered files. I really have no idea what is causing this error.
1 vote -
GPU start
Hi there, here is my issue what i found.
Create new file, start working - illustrator is little bit slow. In Preferencies i switch on GPU - everything works perfect. After work i close Illustrator app. Next launch I see the home screen but everytime if I want to open new file or file I was working on before Illustrator freeze and does not work.
Only working solution for this issue is from home screen go to preferencies switch GPU of - open document - switch GPU ON and after that I can continue on my work.My HW configuration:…
1 vote -
Rasterizing a clipped image/group of objects results in extra white space in the resulting image.
If I rasterize a clipped image, the result is the same size as the clipped image but with extra whitespace surrounding the clipping boundaries. Expected result, IMO, should be that the resulting image is only as large as the clipping object.
32 votesThis is expected to be fixed in Beta 28.6 build 62.
-
Freeform gradients become uneditable
I actually don't know if this is a feature request or a bug report, but I can't edit freeform gradients after I deselect the object with the gradient and then come back to it. When I come back to an object with a freeform gradient, using the gradient tool, the mouse pointer gets a little "no" symbol next to it (Wikipedia says it's called a general prohibition sign) and I can't see, let alone select and edit, any of the stops of the gradient. Is this a bug, or am I supposed to not be able to edit these? If…
5 votes -
Fix bug that does not allow to read and connect links to files or webpages when converting to PDF.
Please Fix bug that does not allow to read and connect links to files or webpages when converting to PDF. In previous version there was no problem with this.
1 vote -
Simplify preview problem
When I choose Path > Simplify… and have the preview button checked, the simplification happens as many times as I adjust the percentage. ie it will simply to 99% and the 97% of 99%.
Whether I click OK or Cancel, all of the actions have been performed and I have to press undo until it is back to normal.
This problem arrived at the same time as the scale/rotate/reflect etc preview issue (which have now been fixed thank god).1 voteHi,
Apologies for the inconvenience caused to you due to this issue. We are unable to reproduce this issue at our end and need your help to isolate this issue further.
Could you kindly help us with the following information:1. Could you kindly let us know the version of Illustrator that you are using. You can check the version by going to menu “Illustrator→About Illustrator” in Mac and “Help→ About Illustrator” in Windows.
2. Kindly also share with us the Test File with which you are facing the issue and share with us at ShareWithAI@adobe.com in a Zip file. You can follow the below steps for creating the package:
• Kindly save the test file and go to menu “File→Package”.
• Create a package and save it to Desktop. Go to the folder location where the package is created.
• Compress the folder and share it with us.Regards,…
- Don't see your idea?