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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8200 results found

  1. fonts files dissapeared on all current docs on one computer? Can't find any update

    All my other files are fine, the current menu has missing fonts, but only on one computer (desktop) my laptop is fine.... all saved as PDF's in a dropbox

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  2. Change size rotated objects swaps controling points

    Hello, in some case illustrator starts behave like is shown in the video. When you want to change size, illustrator switch width and height control point

    https://youtu.be/TlV8cPXpEeg?t=132

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  3. Extra "Object" title in Select menu

    Under the Select menu, there's a submenu called "Object", which allows you to quickly select certain kinds of things. But, directly below that one is another menu choice also called "Object" which seems to have no function. This appears to be an error and should be removed.

    Operating system: Windows 10 Pro
    Version of Adobe Illustrator: 24.0.1

    3 votes

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  4. 24.0.2 BUGS

    24.0.2 still crashes/hangs when you try to either close a window, print , or try to save.
    happens at least twice a day...will there be a fix??

    1 vote

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    1 comment  ·  Performance  ·  Admin →
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  5. Escape button missing text box

    The Escape button does not work (is not there at all) on the touch bar on 24.0.3. When you are in tool-free mode, you cannot escape out of a text box any longer because the Esc button is missing completely now.

    1 vote

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  6. Add Select > Same / Object in right-click menu

    Could you please add the Same / Object drop-downs to the Select section of the right-click menu?

    2 votes

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  7. Adjustment of a gradient in Live Paint Bucket (K)

    In Illustrator CC2019 the Adjustment of a gradient in Live Painting Bucket (K) does not work.
    When in Live Painting Bucket (K) i apply the gradient, then i can not adjust it manually.

    38 votes

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    58 comments  ·  Gradients  ·  Admin →
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    Hi Everyone,

    The fix has been rolled out and is available in our latest release build – 29.3.0 which is available worldwide now.

    Illustrator will now allows to change gradients of the Live Paint selections, using Gradient tool.

    The annotator won’t show up when you do this, but you will see the changes immediately if you have GPU Preview and Real-Time Drawing and Editing options enabled in Preferences.

    What’s new in 29.3: https://helpx.adobe.com/illustrator/using/whats-new.html

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback.

  8. measurement imprecision

    Is anybody else noticing that illustrator's precision is off? It's by extremely minute fractions of an inch, but it is still off...and proving extremely problematic while trying to make technical drawings for a medical device company. Close simply isn't good enough, guys. How can something like the fundamental math behind the program be off? I cannot be any more precise in my methodology, and a drawing that should've taken me 10 minutes has taken me 2+ hours. This NEVER used to be a problem.
    I'm sick of this piece of sh*t program. There are big problems that are just being…

    1 vote

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    1 comment  ·  Performance  ·  Admin →
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  9. Can't blend objects filled with gradient

    For whatever reason, I cannot blend shapes that are filled with a gradient. I've tried everything. This has never been a problem before this 2020 update. I'm ripping my hair out.

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  10. Illustrator to Photoshop broken

    I am trying to bring my Illustrator drawing into Photoshop. Exporting from Illustrator to PSD format is giving me errors so I am trying to copy from Illustrator and paste into Photoshop as Smart Objects. This was one big object that I pasted into Photoshop. In Photoshop it displays just that one object. When I open the Smart Object in Illustrator I get the full drawing. I'm not sure which program is at fault but starting with Illustrator since the export function is failing.

    1 vote

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  11. 1 vote

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    0 comments  ·  Other...  ·  Admin →
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  12. Artboard units do not follow what is set in preferences (v 24.0.3)

    Set units to be in inches, but Paragraphs palette shows fields in points.

    2 votes

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  13. Set round corner numerically for multiple corners

    When multiple Anchor Points are selected, it would be nice to set the rounding numerically, in stead of by dragging the mouse.

    But unfortunately double clicking a Corner Widget let us set the value for only the clicked corner, and not for all selected corners.

    2 votes

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    1 comment  ·  Tools  ·  Admin →
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  14. 1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  15. Blob brush tool in Illustrator 2020 crash

    If I press and hold my blob brush tool for too long Illustrator will stop working, partially. I can still move my cursor and press shortcut keys but the display and everything remains not responsive.

    5 votes

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  16. Thai language bug

    Thai font deleted or missing when create outline.
    Most of the time it happens to few or last fonts of the line.

    Macbook Pro 15"
    OS 10.14.6
    IllustratorCC version 23.0.4

    7 votes

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    Hi,
    Can you upgrade to latest release 23.0.6 and let us know if it fixes your issue. We had fixed a bug with similar description in 23.0.6

    Thanks,
    Ashutosh

  17. report a bug

    Mac OSX 10.15.3, on a MacBook Air
    I have 2 screens. Built in and Cinema Display (It's stacked above).
    When Illustrator is expanded to full screen on the Cinema Display, the fx button doesn't show it's menu option. If the application window is less than the full height of the screen, it shows up. Note: My Appearance panel was at the bottom of the screen, so the fx button is at the bottom of the display.

    1 vote

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  18. "In App" tutorials not actually In App

    When I click on these tutorials, nothing happens. When I called the help, they said there are only tutorials online.

    Why does this screen say "In App Tutorials" if there are only videos online? I'd assume that I could click on a tutorial option and it would walk me through the tutorial, similar to mail merge wizard. Or it would show pop up balloons with instructions on what to do, then I would do it.

    3 votes

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  19. NOT RESPONDING

    The program works fine whenever im doing line work for my portraits but as soon as I highlight it and merge it together the program starts acting really slow and not responding which makes it impossible to work

    3 votes

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  20. Illustrator's fonts are not displaying

    When I type something, the character panel does not show any fonts as an option. I have tried the dropdown menu to no avail. I found a work around a couple days ago but cannot remember what it was!

    3 votes

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