Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8148 results found
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Character panel reads all fonts instead of just synced fonts
Windows 10, Illustrator 24.0.1
Change font weight from font weight drop down
See only filtered (synced) fonts from Adobe fonts
See all fonts installed on system and synced
2 votes -
Stroke width profile selection malfunction after last update.
Stroke width profile selection not giving the proper "style" from pull-down menu. I select "uniform" but Ai creates "width profile 1"
1 vote -
Applescript "open without dialogs" no longer works
I have an Applescript that has the statement
open (thePDFName as alias) without dialogs
In Adobe Illustrator 2019, it works. In Adobe Illustrator 2020, it gives me an "unable to open file" error. When I comment out "without dialogs", it opens the file, but then naturally pops open a dialog (not helpful when you are opening dozens of files!)
MacOS 10.13.6, not sure what other information would be needed.
2 votesThis issue is reproducible with HFS paths.
Workaround: Use the POSIX path for opening files
Example:
set myFilePath to POSIX path of theAIFile
open file myFilePath without dialogs -
Missing font doesn't show up
Hi
When I open a document with missing fonts, the texts which without fonts will disappear and they aren't being white! I cannot even see them. It is really causing my problem....
Is it a bug or I can adjust the setting to fix it?
it is CC2020.
4 votes -
Rendered objects not matching the outline
I have found multiple rendering issues with Illustrator 2020 on Mojave 10.14.6
There are three types:1.) When cutting an object with the path finder, it might occasionally produce straight lines instead of curves, although I can't replicate this and it happens rarely.
2.) The displayed object doesn't follow the outline accurately in general. This is blatantly obvious when zooming in to the max and drawing a small object.
3.) Lines aren't smooth, they have extremely tiny irregularities. These disappear when zooming (even when already at max) but only for the current screen. Moving the camera reveals new ones and…
2 votes -
3 votes
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Can't find the basic pantone colors
I can't find certain Pantone colors in the swatch library anymore. For example Pantone 871 C (standard gold color) i can find in the 2019 by just typing it in the search bar, but in the 2020 version it doesn't recognise it... even if i import another swatch library it doesn't show it at all, but i'm certain it's in there.
2 votes -
Adobe Stock to Illustrator?
Cannot load the Adobe stock images into any of the adobe suite apps.
1 vote -
Paste remembers layers bug with isolation mode
If you choose the option Paste Remembers Layers and copy elements when in Isolation Mode and paste these after exiting Isolation Mode, they appear on a new layer named "Isolation Mode". They should appear on their parent layer instead.
12 votes -
Crashed while working flat design - PC
I working with lastest application but crash. Windows 10 Home / Ryzen 5 2600 series / 32GB Ram / GPU Radeon RX 580 Series 4GB + 2GB (2 GPU)
Unable to do things and no recovery! Triple times for April 2020. Please fix.
1 vote -
Adjusting gradient on ONE selection adjusts ALL other objects with the same gradient
When I select ONE object with an existing gradient and then try to adjust it, it will change ALL objects that have that same gradient. Extremely frustrating.
21 votesPlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Fills rendered not accurate compared to edges when using GPU mode
I noticed a small rendering issue with strokes in GPU mode. The boundaries seem to be somewhat inaccurate, to the point that in certain situations (regardless of whether or not they're joined and by any method), suck as a tee shape, a small bulge of one stroke can appear beyond the edge of another, even though they shouldn't.
See attached pictures, the problem area is circled. It is subtle, but visible. There is a slight bulge extending outwards towards the right, presumably from the horizontal path at that junction. This is incorrect, the paths are joined and have identical stroke…
11 votesIf you have documents that have this behavior, please share the them so that the team can review the bug and make it fixed. Screenshots help, but this can’t be reproduced without the test files. Thank you!
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Shift hold (Constrain angle) within gradient use not working
When I shift hold a gradient now it doesn't snap (constrain angle) in Illustrator. I've checked my general settings and constrain angle is set to 0°... have I missed something? Version 23.0
41 votesWe have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.2
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience. -
Escape Key and Arrows Not Working With Illustrator 2019
Several keys are not working as intended. The arrow keys do not work at all. The escape key also does not work in certain situations. When creating text, the escape key no longer works to exit out of editing the text.
30 votesHi everyone,
The issue seems to be fixed for all users. So please let us know if anyone else is still facing it, otherwise we can close the issue.
Regards
Anjali
Adobe Illustrator -
Text in opened SVG is wrong size and outside artboard in v23.1 and v24.0.2
In newer versions of Illustrator (23.1 and 24.0.2, for example) the text in our SVG files may appear at the wrong size and outside the artboard. This incorrect text commonly appears at the top-left.
The ZIP file contains a problem SVG, a preview JPG of how it should appear, and any customer-provided files used in the design.
Also attached are copies of each version's System Info readouts and a screenshot of a problem design open in AI 24.0.2.
1 vote -
Shortcut Window doesn't auto close
When opening Illustrator you are welcomed by the shortcut window showing previous files and most used file creation options etc.
On Illustrator 24.0.3 and previous iterations when using the shortcut window the file opens as it should but you are left with a blank shortcut window open, which then needs to be closed. I have attached a screenshot.
I am using an iMac with High Sierra
1 vote -
Bug Report: Saving Design Files as PDFs from Illustrator
When I try to save an Illustrator file as a PDF that I've saved before, Illustrator asks me if I'd like to replace my old file with the new one I'm saving (which is normal). I click okay, and everything looks normal about the save, but Illustrator doesn't actually save over the old file with my new changes, unless I change the name of the file. This seems like a bug. If I ask it to replace my old file upon saving, I really would like it if it did.
2 votes -
DRAW Projects can't be shared to Illustrator
I am posting this as a BUG because I can't believe that this was intentional design--it must be a complete BUG.
We can share individual drawings from Adobe DRAW to Illustrator, but when you have an entire PROJECT of drawings, the share option is limited to very LOW-resolution images on a web link or sending them to Behance as a portfolio piece.
You don't want us to share a VERY BAD LOW RESOLUTION drawing to people do you? That can't be intentional.
And why on earth can't we just send an entire project to our computer for Illustrator? I could…
1 vote -
Letter Spacing
Open Type Letter Spacing doesn’t work properly. If I enable "all caps" the (usually ******) spacing is not applied.
3 votesThanks for reporting this issue. We are able to reproduce this at our end and the issue is currently under review.
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Adding Points and deleting point on path does not work after Command Z
When I make a mistake adding a point or deleting point to a path I usually use COMMAND Z to undo. After the Undo I am not able to add a new point to the path. I get an Alert and it blocks me from adding a new point.
2 votes
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