Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7690 results found
-
Outlines of shapes under top shape showing through fill of top shape
Outlines of shapes underneath top shape are showing through though there is no transparency or opacity settings effected. Top shape is brought forward but it's acting like its transparent to outlines. (images showing problem and transparency settings attached)
1 vote -
1 vote
This is no a problem UserVoice forums can help to solve, unfortunately, for many reasons.
You have to contact support to deal with it, if this is still a case.
-
Color panel switches from secondary display to the primary display
I run 2 monitors in Windows 7, most typically with my artboard window on the left (display 'A'), and a layout of panels on the right (display 'B').
Not sure whether it started with this immediately after installing 2019, but today, any click on a Fill/Stroke proxy, either the one in the Color panel, or the one at the bottom of the Tools panel, the Color panel instantly jumps from display B to (the same position on) display A.
So here's the normal state:
https://forums.adobe.com/thread/2549930See the Color panel at the bottom of the second-from-left column of panels on display…
11 votesCompleted (Comments Open) · AdminAvinash Singh Kotwal (Principal Product Manager, Adobe Illustrator) respondedI am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
-
Double Tool Bars
My current build of Adobe Illustrator is displaying two toolbars, side by side, one minimized and one expanded. I'm assuming this is a bug. I reset the essentials tool bar and re-installed illustrator but the problem persists. See the left side of the attached screenshot
1 voteThere are multiple ways to resolve this
1. Reset workspace Essentials
2. Dragout the extra toolbar from dock and then close it
3. Reset preference (not recommended unless necessary)
4. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . -
Adding an asset to the Asset Export panel adds another object with it
In the attached document when selecting one object and adding it to the Asset Export panel (with or without 'Option' key pressed), it'll always add the Light Red Curved brush the artboard #1, as if this line magnetized to all vectors on that artboard.
3 votes -
Characters in Type on a Path appear rotated
When trying to type on a path around a circle, the preview shows the letters rotating abnormally, but when converting the text to outlines or printing the type, it corrects itself. Would be fine, but I can't design what I need without the preview first.
1 vote -
Illustrator crashes on launch
Illustrator 23.0.3 keeps crashing all the times i opened it
3 votes -
snap
Snap to point is always pixels off, so "joining" doesn't work. Pen tool also won't connect to an anchor and will also be pixels off. Snap to point is turned on. Can't join points of lines and shapes to one another to make complete shape.
5 votes -
IMPORTING png file = blank
I tried to import a png file into illustrator and nothing happens, it shows as an asset but nothing is on the board. Other png files import normaly, just this specific one for some reason, I even tried to reformat it with photoshop and create a new file and no success.
2 votes -
Error reading SVG 1.2 files
SVG files generated by Avid Sibelius (music notation software) display perfectly well in Chrome, Safari and Firefox but is very distorted in Illustrator. Line paths are too big.
If I open the file in the SVG online editor at https://editor.method.ac/. them save it (without editing anything), I can the open it in Illustrator with almost no problems.
I'm including a sample file. Open it in Illustrator and Chrome to compare.
1 vote -
Bug: Illustrator 22.1 Not Usable Since Mojave Update
Mojave update on latest Illustrator CC version 22.1
Basic usage of Illustrator
Use Illustrator normally
Random mouse clicks, movements etc making illustrator unusable. It's as if the interface and cursor just has a mind of its own sometimes. Even happening with Illustrator CS6 - Photoshop and InDesign CC have no issues at all.
8 votesIllustrator version 22 is not supported on macOS 10.14 (Mojave).
Please upgrade to version 23 to resolve the issue. -
Character scroll bar
The character scroll bar stopped working. If I click to change the font there is no scroll bar, nor is there a size option. I am on Windows 10 (64 bit Home) using the latest Illustrator (23.0.0 64 bit). I uninstalled and reinstalled and still have this problem I am using two screens, and have found that if i move the character window to the other screen and reset it, I can get the scroll bar back temporarily so this seems to have to do with dual screen setup
2 votes -
2 votes
-
Installed Fonts Not Being Updated
I've tried the forums but this issue is still not solved & I've not been able to find a solution anywhere. Allow me to clarify.
Thi issueeffects both the font menus and fonts in the entire document & actually across unlimited documents after unlimited numbers of app restarts and system restarts. I assume this can be fixed because I have proper behavior on one machine & improper behavior on another.
I build fonts. I use Illustrator as one of many apps in which I test the fonts as part of my workflow. The problem I am having is that fonts…
3 votes -
macOS Mojave-10.14.6 / Adobe Creative Cloud, Illustrator CC 2019
Though item on art board is activated by selection tool it shows no indication of being hi lighted. There are no corner control buttons and no outlines on the perimeters of object. I see no reference to the situation in the menu.
1 vote -
All toolbars gone - Illustrator CC 2019
As soon as I open the Illustrator today, every toolbar was lost. Even if I click the workspace presets, it doesn't do anything. I already returned all the lost tool bars manually but when I opened Ai, they're gone again. Please fix this. Thank you.
6 votes -
1 vote
-
font finder/Missing font box keeps loading and unable to activate missing fonts
Find Font box not working. Example i am missing fonts and when i open that menu it shows the fonts used in the document but the missing ones just have a loading circle next to it and it never stops.
Also the Missing font box. When i do have the fonts and want to Activate them they will never activate, It just loads for 10mins and stops with out loading the fonts.
13 votesHi All,
We are not able to reproduce this issue at our end. Can you please let us know if you are still facing this issue? Also, is the Creative Cloud running fine on your machine when this issue happens?
Thanks
Anish -
User Interface slide scale not on my Illustrator 2019
Having issues with 2019 version while using hotdoor CADtools. Viewed great with 2018, but in 2019, it's too tiny to read. Solution I am given is to go to Preferences>User Interface and up the scale. And I'm shown the screenshot (attached) for the adjustment scale. However, my AI has the screen (attached) w/o any scale. Why is this? Running Windows 10 Pro / 64-bit. Screens are in set in Portrait mode w 1080 x 1920 res. Again, the CADtools worked great in 2018 Illustrator but not in 2019.
1 vote -
Applying 'line' freeform gradient crashes Illustrator
Trying to change any freeform gradient's 'Draw' setting from 'Points' to 'Lines' results in an immediate crash, no matter what shape it's being applied to.
I have uninstalled/reinstalled Illustrator multiple times, and completely reset all user configuration settings, and this behavior remains unchanged.
Illustrator version: 23.0.6
OS: macOS Mojave, version 10.14.61 vote
- Don't see your idea?