8229 results found

1. Illustrator 28.1 crashes after placing or replacing images

   Model Name: Mac mini
   Model Identifier: Mac14,12
   Chip: Apple M2 Pro
   Total Number of Cores: 12
   Memory: 32 GB

   A few seconds after placing or replacing an image in Illustrator 28.1 the app quits unexpectedly. Before that, it looses preview.
   I rolled back to Illustrator 28 and till now it's OK.

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   2 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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2. 使用抓手工具点击画布，画板上的图片出现白边 / White border appears around artboards when panning

   使用抓手工具点击画布，画板上的图片出现白边，见视频：

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   2 votes

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   0 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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3. Windows 10 22H2 / Illstrator 28.3で正常に起動しない

   1. Windows 10 22H2 / Illstrator 28.3
   2. Illstrator 28.3の起動
   3. 正常な起動
   4. アプリケーションが応答しない

   28.3にアップデートしたところ、正常に起動しなくなりました。アプリケーションが応答しません、となります。ひとつ前のバージョンでは正常に起動しておりました。

   正常起動しなくなった後

   a. ウイスル対策ソフト無効化
   b. AIの環境設定ファイルの削除
   c. AIのアンインストールおよび再インストール

   を試しましたが、状況は改善せず。

   また、Windows 11 23H2環境では、28.3も正常に起動します。

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   1 comment  ·  Launch  ·  Edit…  ·  Delete…  ·  Admin →
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4. Eyedropper doesn't work on vector groups and bitmaps

   Eyedropper has stopped working with 1) groops 2) nonvector images (for instance, photos). This is extremely inconvenient and didn't exist in previous versions.

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   2 comments  ·  Tools  ·  Delete…  ·  Admin →
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5. Illustrator highlights anchors on mouse over when anchors are below other objects

   Mouse hints sometimes don't accurately communicate what the user is about to do

   As an example of the problem, create one rectangle with a fill, then create a second rectangle with a fill that encompasses one of the points of the first rectangle. Then, using the direct selection tool, hover over that point. The mouse hint indicates that the user is about to select that point. Click, and the second rectangle will be selected instead, because it is over top of the point.

   If that point can't be selected in this way, the mouse hint shouldn't make it appear as though it can be. If a hint is presented, it should be to show that the upper object is about to be selected.

   Mouse hints sometimes don't accurately communicate what the user is about to do

   As an example of the problem, create one rectangle with a fill, then create a second rectangle with a fill that encompasses one of the points of the first rectangle. Then, using the direct selection tool, hover over that point. The mouse hint indicates that the user is about to select that point. Click, and the second rectangle will be selected instead, because it is over top of the point.

   If that point can't be selected in this way, the mouse hint shouldn't make it appear as… more

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   1 comment  ·  Selection  ·  Delete…  ·  Admin →
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6. Artwork moves separately from its artboard when Undo is called

   when you move an artboard and have 'move artwork with artboard' checked in the properties panel (and in preferences) everything works going from point A to B. Unfortunately when you want to undo your work and use the key command 'command z' the artboard moves back to its' original location but the artwork does NOT. you have to use 'command z' several more times for the artwork to reposition itself to its original position. This makes no sense. why are 2 items that were moved at the same time in one pass not reposition themselves (back to pt. A) in one pass? This is a bug!

   when you move an artboard and have 'move artwork with artboard' checked in the properties panel (and in preferences) everything works going from point A to B. Unfortunately when you want to undo your work and use the key command 'command z' the artboard moves back to its' original location but the artwork does NOT. you have to use 'command z' several more times for the artwork to reposition itself to its original position. This makes no sense. why are 2 items that were moved at the same time in one pass not reposition themselves (back to pt. A) in… more

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   4 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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7. Incorrect line weight scaling after vertical reflect command

   With "Scale Strokes & Effects" turned on in preferences, using the transform panel to change the length of a line after it has had the vertical reflect command used on it will incorrectly scale the line weight.
   Attached images show the scaling behaviour after the vertical reflect command has been performed.

   Adobe Illustrator 2023 27.8.1 64-bit
   OS: Windows
   Version: 11.0
   Process Architecture: x86_64

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   7 votes

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   2 comments  ·  Tools  ·  Delete…  ·  Admin →
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8. REMOVE THE POPUPS - share online

   please remove the annoying popup ... i will never share or use google cloud for any business documents.
   and i hate HATE popups that will not go away. i never want to see any popups.

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   17 votes

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   6 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

   We have rolled out a release yesterday which gives the capability to turn this off through a 'Don't Show Again' option available in the popup dialog.

9. GPU RTX4060 Laptop not compatible

   Why after clean install my laptop, i cant use my GPU RTX4060 Laptop with new driver update?

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   0 comments  ·  Rendering Issues (GPU, CPU)  ·  Edit…  ·  Delete…  ·  Admin →
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10. 画面がチカチカする

    カーソルを動かすたびに画面がチカチカする。

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    2 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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11. can't change language from Spanish to english

    I already tried changing the language in adobe creative cloud and reinstalling the app and it still does not work

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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12. Speicherung ungenügend

    Ich kann nicht mehr normal speichern, weder in Illustrator noch im Photoshop. Dort erscheint immer nur das schwarze Bild...ich muss Umwege gehen um speichern zu können.

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    2 votes

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    1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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13. Pattern fill pixelation

    Zooming into an object filled with a pattern shows raster pixelation in the pattern. If you select the object and move it slightly or change its view, then the pattern is updated and looks vectored. This is annoying. I just want it to update and look clean when I am using the zoom tool.

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    1 vote

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    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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14. Click-drag fails... snaps back

    Click-drag, click-opt (copy) drag, click-shift (constrained) drag fails... snaps back.

    Click on object to drag it either with or without option and/or shift and sometimes it will fail and snap back to its original position.

    Mac mini M1
    MacOS 12.2.1 Monterey
    Apple Magic Mouse (no Wacom or other third party drivers)

    Same behavior on two identical machines.

    Works fine with v26.0.3.

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    170 votes

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    Under Review  ·  130 comments  ·  Tools  ·  Delete…  ·  Admin →
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15. Annoying Flickering Cursor when Photoshop is open

    This is still an issue with the latest releases of Illustrator and Photoshop. We shouldn't have to close Photoshop to have the behavior disappear. See my screen capture today attached or on Box.com: https://nic.box.com/s/hemehrwzo9fm0ye3evst9ma41x908ipp

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    44 votes

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    43 comments  ·  Tools  ·  Delete…  ·  Admin →
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16. Bullets are forced when pasting a text

    Please take a look at the GIF.
    I paste a text (using Paste without formatting) into a mixed selection, made with Select All command. The text has both bulleted and non-bulleted paragraphs.
    I expect it to NOT have bullets enabled, since the first paragraph in the selection does not have it.
    Instead, Illustrator forces bullets for the whole pasted text.

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    9 votes

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    0 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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17. Giant splash screen ads in paid for, professional subscription is a BUG

    I am sick to death of the huge, intrusive, non-cancelable, and occasionally completely incapacitating ads popping up in a very expensive, professional, enterprise-level paid-for subscription. This is so unbelievably unprofessional and unconscionable in a paid subscription.

    I have been working for 10+ hours today in Illustrator and Photoshop, and have had several pop ups. But this one was the last straw. It nearly covered the whole screen. I can't close it and tell it never ask me this again, oh no, I can only request that it defer the annoying shill until the middle of another, future, equally tense deadline event.

    Last night at 2am, after a nearly 15 hour day, I had one pop up that had the "oh please do bother me with this again later" button off the screen, so there was NOTHING I could do. Thankfully after about 20 long, tense minutes I was able to save my drawings and close Illustrator to get rid of them.
    Yes I've turned off splash screen welcome and tool tips, but you know what? those are not tool tips, those are ADS. I've been using AutoCAD for over 30 years, but I'm new to Illustrator, so I kinda NEED the tool tips, at least the minimal hover ones so I can get a clue what a button is since I don't have it all memorized yet.

    There are hundreds of comments in your user groups and others going back years from your customers who are disrupted and enraged by this practice. What exactly are you getting out of it? I can choose a tutorial whenever I want, I don't need them shoved in my face. It surely isn't selling anything, I'VE ALREADY PAID.

    GIVE US THE COMPLETE METHOD TO END THIS PRACTICE without losing actual, useful functionality.

    Julie Walker
    Honeywell

    I am sick to death of the huge, intrusive, non-cancelable, and occasionally completely incapacitating ads popping up in a very expensive, professional, enterprise-level paid-for subscription. This is so unbelievably unprofessional and unconscionable in a paid subscription.

    I have been working for 10+ hours today in Illustrator and Photoshop, and have had several pop ups. But this one was the last straw. It nearly covered the whole screen. I can't close it and tell it never ask me this again, oh no, I can only request that it defer the annoying shill until the middle of another, future, equally tense deadline… more

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    4 votes

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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18. Plugin menu items in Select menu appear above saved selections without a divider

    Plugins can add their own menu commands in different menus.
    Specifically in Select menu, they get treated weirdly.

    Normally, without any plugins installed, the bottom of Select menu looks fine, like this:
    Save Selection...
    Edit Selection...
    Update Selection ← this is a new command added recently
    <end of menu>

    When at least one saved selection is added, Ai adds a horizontal separator and list saved selection under it:
    Save Selection...
    Edit Selection...
    Update Selection
    ————————————————
    My Amazing Selection
    <end of menu>

    Again, descent.
    But with plugins onboard it looks like the attached image.
    All plugin items are placed under the separator, above the saved presets (and if no selections are saved, there is no separator even).

    Not OK, and it always bugged me.

    The order I think makes more sense is this:
    Save Selection...
    Edit Selection...
    Update Selection
    ————————————————
    My Amazing Selection
    ————————————————
    Plugin items
    <end of menu>

    It makes the saved selections closer to their corresponding commands, and separates them from plugin items. Surely, when no selections are saved, the separator still should be there, to separate plugin ones from native commands.

    The developer told me they add the menu commands to the kSelectMenuExternalGroup, 'as prescribed by Adobe'.
    Within that menu group (not alphabetized), the menu items are added in whatever order the plugins are loaded. The developer has no control over where Illustrator chooses to add its saved selections and possibly its separator.

    Please address this.

    Plugins can add their own menu commands in different menus.
    Specifically in Select menu, they get treated weirdly.

    Normally, without any plugins installed, the bottom of Select menu looks fine, like this:
    Save Selection...
    Edit Selection...
    Update Selection ← this is a new command added recently
    <end of menu>

    When at least one saved selection is added, Ai adds a horizontal separator and list saved selection under it:
    Save Selection...
    Edit Selection...
    Update Selection
    ————————————————
    My Amazing Selection
    <end of menu>

    Again, descent.
    But with plugins onboard it looks like the attached image.
    All plugin items are placed under the… more

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    5 votes

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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19. Illustrator Window Disappears after an attempted Windows 11 shutdown

    Sometimes I forgot to save my file before I shut down my PC. When I attempt to shut down, the Interrupted Shut Down dialog opens, saying that Illustrator interrupts my shut down because I haven't save the file. However, when I click cancel to shut down, the illustrator window either froze or disappear and cannot be opened again. (Please find the attached video for the issue). This bug only happens to Illustrator and no other app.

    Operating System : Windows 11, i9-12900HK RTX 3080Ti
    Version : 28.4.1

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    1 vote

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    0 comments  ·  Other...  ·  Delete…  ·  Admin →
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20. File name resets when I switch to saving as a cloud document

    I'm working on a file locally called filename_v01.ai and decide to create a new version.

    I hit Save As, and change it to "filename_v02.ai"

    Before hitting save in the same folder, I decide to save to cloud instead. I select "Save Cloud Document"

    The Save to Creative Cloud window opens up. All is well except it has ignored my filename change - it's called "filename_v01.aic"

    This happens in both directions and would be good to fix

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    Why do I want this change
    I back and forth between illustrator desktop and iPad and back and forth between ai and aic to do this (ultimately I prefer to have local AI file so I can bring into other apps - After Effects etc), and I continually version up when I go from one to the other - v01, v02, v03. This file rename bug regularly trips me up

    I'm working on a file locally called filename_v01.ai and decide to create a new version.

    I hit Save As, and change it to "filename_v02.ai"

    Before hitting save in the same folder, I decide to save to cloud instead. I select "Save Cloud Document"

    The Save to Creative Cloud window opens up. All is well except it has ignored my filename change - it's called "filename_v01.aic"

    This happens in both directions and would be good to fix

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    Why do I want this change
    I back and forth between illustrator desktop and iPad and back and forth between ai and aic… more

    2 votes

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    0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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