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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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8269 results found

  1. Not Working: Select objects completely inside the marquee

    Today’s 28.3 release (non-beta) touts the “Select objects completely inside the marquee” feature. Unfortunately, it’s not working here in macOS 14.3.1 (23D60).

    Whether the E key is used or not, all objects are selected even in the case of an object not being fully enclosed in the selection area. And unfortunately, using the E key switches the current tool to the Free Transform tool, away from the Direct Selection tool which is counterproductive :(

    1 vote

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    2 comments  ·  Isolation  ·  Admin →
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  2. Center of rotation changes position after rotating with a dialog

    Trying to rotate a path from a custom rotation location by entering the rotation as a value, not manually.

    I'd expect that you can rotate from any given position by entering rotational values. As it is, your selected rotation position will instead default to center.

    When you select a custom position to rotate a shape from, it only works if you manually rotate the object. You can't select a custom position and then type in a rotational value via enter or double-clicking on the rotate tool.

    Win 11, Version 28.1
    Video attached.

    3 votes

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    1 comment  ·  Tools  ·  Admin →
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  3. Illustrator font bug

    1. Windows 11 Home
    2. Illustrator 28.1
    3. Installed font from Adobe Fonts, doesn't show up in Illustrator (but shows up in other Adobe programs)
    3 votes

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    1 comment  ·  Type, Fonts, Text  ·  Admin →
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  4. Blend in CMYK color mode and GPU preview = MOIRE

    In CMYK mode the blend option looks really terrible with GPU preview. With these settings the Blend hets a jaggy moire effect.

    Tested in different color modes with CPU and GPU preview. Only CMYK on GPU produces this nasty screen effect, see screenshots. I work mostyl in CMYK mode so I hope this can be fixed rapidly.

    macOS 14.1.1 / Adobe Illustator 2024 v28.0

    I'm sure this bug affects Illustrator v27.x too.

    4 votes

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    2 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  5. Find and Replace text results in unwanted repeated characters

    Illustrator v 28.0
    Mac OS Ventura 13.4.1

    Using the Edit > Find and Replace... function to search for and remove text results in the first character after the removed text to be repeated. For example:

    Old text: Lorem Singapore / Lorem Hong Kong / Lorem Australia
    Find "Lorem " and replace with nothing
    Result: SSingapore / HHong Kong / AAustralia

    3 votes

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    4 comments  ·  Type, Fonts, Text  ·  Admin →
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  6. Smart guides don't work

    My smart guide isn't working, I tried every single way. Still didn't work, so frustrating.

    1 vote

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    1 comment  ·  Align, Distribute  ·  Admin →
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  7. New file closes when I create a document

    Can't create a new file, the tab closes instantly and I can't choose the size and create it

    1 vote

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    1 comment  ·  Documents and Artboards  ·  Admin →
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  8. Selection Tool Stops Functioning

    The selection tool stops functioning when Illustrator has been open for a while. It will work as expected and then it will stop functioning, either not allowing me to select an object or group at all, or it will allow the select but then nothing happens when you try to click on a corner of an object to either move it or resize it. Opening and closing the file does no good. I have to close Illustrator and re-open it and the tool will start functioning again. It seems like a memory issue.

    1 vote

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    1 comment  ·  Selection  ·  Admin →
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  9. Menu items missing

    I guess this is a bug, but a lot of items are missing from the menus on my Illustrator. The ones I notice most are Window and Object, I'm not sure if stuff is missing from the other menus as well. I have everything up to date, and I'm on Windows 11, version 23H2.

    1 vote

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    6 comments  ·  User Interface  ·  Admin →
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  10. Leading (line spacing) not shown, blank, in Character panel

    OS:
    Various Mac OS versions and hardware, including M2 Mac Studio and M3 MacBook Pro. Confirmed in screenshots on:
    Mac Sonoma 14.1
    Apple M3 Pro
    36GB of RAM

    ILLUSTRATOR VERSION:
    Various versions. Confirmed on Adobe Illustrator 2024 v28.0 (used for screenshots). This happens across computers and OS and Illustrator versions.

    STEPS TAKEN:
    Opened file and clicked on text.

    EXPECTED RESULTS:
    Selecting text should show leading in Character Panel.

    ACTUAL RESULTS:
    Leading field is blank in Character Panel.

    Leading (line spacing) is sometimes not shown in the Character Panel. The field is blank. This can occur when selecting many characters, which…

    4 votes

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    1 comment  ·  Type, Fonts, Text  ·  Admin →
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  11. Generative AI not working

    Whenever I'm trying to generate something using the generative AI, it fails to generate and gives the following message shown in the picture. My Internet is totally fine but it still gives that message. Kindly help me with this problem!

    Operating System: 64-Bit
    Adobe Illustrator Version: 28.2

    1 vote

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    0 comments  ·  Actions  ·  Admin →
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  12. Center points vanish at a certain level of magnification

    Above a certain level of magnification, the object's center point vanishes, which is an issue if that's what you are trying to zoom-in on.

    This seems mostly to happen in artwork mode.

    1 vote

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    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  13. Name artboard is not added to the file name when exporting (JPG or PNG, etc.)

    When executing the command "File > Export As" and exporting, for example, to JPG, the name artboard 3 "preview" is not automatically added to the file name. Everything was fine in the previous version (26.3.1) of Illustrator.

    96 votes

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    62 comments  ·  File Save, Import and Export  ·  Admin →
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  14. Dimension tool does not allow to change scale

    Dimension tool not accepting change of scale, for instance 20:1 chosen, when wanting to alter to 10:1 having to close and reboot illustrator

    1 vote

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    4 comments  ·  Tools  ·  Admin →
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  15. Illustrator Freezes when trying to scroll fonts

    When text is highlighted, and I go to change the font and use the scroll bar on the right to scroll down, the program freezes indefinitely.

    No custom fonts installed.

    2021 Macbook Pro M1 running Sonoma MacOs 14.3.1 (23D60). No other applications open.

    I used the MacOs Screenshot App to record the bug in action. However - when recording my screen, the bug does NOT happen. I tested this multiple times. Talk about the observer effect...

    In order to capture the bug, I used my phone to record. I tested this multiple times. I'm attaching both videos below.

    https://community.adobe.com/t5/illustrator-discussions/illustrator-28-2-0-freezing-when-scrolling-fonts/m-p/14440525#M398394

    1 vote

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    2 comments  ·  Type, Fonts, Text  ·  Admin →
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  16. Graph styling does not survive round-trip save to cloud

    When I save a document locally containing a styled graph the graph styling sticks after updating the data. If the same file is saved to the cloud as an .AIC file when I update the data the styling is lost. Saving this file locally does not fix the issue – all styling has to be re-applied. This means I cannot use the cloud to keep template copies of my graph designs for future use.

    1 vote

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    1 comment  ·  Tools  ·  Admin →
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  17. Page ruler and isolation bar cover contextual task bar

    The default position for Contextual Task Bar is on top left corner of the page and when the ruler is on top half of the bar is covered by ruler. The user must relocate the bar to use it properly...

    7 votes

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    3 comments  ·  User Interface  ·  Admin →
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  18. Fix the error "The operation cannot complete because of an unknown error. (PARM)" when importing JPG files

    You need to Fix the error "The operation cannot complete because of an unknown error. (PARM)" when importing JPG files

    JPEG files work fine but not JPGs

    1 vote

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    1 comment  ·  Images, Links  ·  Admin →
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  19. AI & C4D launched together make Mac Sonoma freeze

    Whenever AI 28.4.1 and Cinema 4D 2024.3.2 are open at the same time MacOS freezes and reboots. Has happened at least a dozen times. Apple M2 Max Sonoma 14.4.1.

    1 vote

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    1 comment  ·  Performance  ·  Admin →
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  20. When linking HEIC files with the HEIC extension on Windows, if the files are nested, they cannot be open

    When linking HEIC (HEIF) files with the HEIC (HEIF) extension on Windows, there is a bug that if the files are nested, they cannot be opened in the link window.
    https://community.adobe.com/t5/illustrator-discussions/illustrator-request-heic-files/m-p/14332214#M392729
    WIndows 10
    Illustrator v28.0 (2024)
    https://www.dropbox.com/s/dc9u896fk981pmx/240104_heic_bug.zip?dl=0

    make heicbugorg01.ai
    place the heic photo by link
    make heic    buglinked02.ai
    place the heicbugorg01.ai by link to heicbuglinked02.ai
    close all app
    open heicbuglinked02.ai
    open(edit original) heic    bugorg01.ai by link window
    error message will shown

    2 votes

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    2 comments  ·  File Save, Import and Export  ·  Admin →
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Illustrator (Desktop) Bugs

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