Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7716 results found
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2023 products VERY slow to boot and save on local drive
Windows 11 Home Single Language
22H2
AMD Ryzen 7 6800HS Creator Edition 3.20 GHz
16.0 GB1 vote -
Object being selected without mouse even being over said object
I really don't know how to best describe this issue, but an object placed in my file is being selected when I click within a radius around the object, but not actually on it. It's a very strange issue and makes it difficult for me to select things around the object.
See video for clarification (logo blurred because this is a clients project).
1 vote -
Button "Verlauf Bearbeiten"
Ich habe in meinem Fenster Verlauf kein Button "Verlauf bearbeiten" Was ist los?
1 vote -
Illustrator 26.3.1 loses Libraries after computer wakes from sleep
Using Illustrator 26.3.1 , if you have your illustrator open and set your computer to sleep, the next time you wake it up and try resuming your work, libraries will be blank and say "Install Creative Cloud Library". If you restart Illustrator, it works fine until the next time you sleep your computer. Version 26.2.1 does not have this problem.
6 votes -
Save As and Export dialogue box not opening / appearing
running v26.5, Macbook Pro M1 14, OS12.0.1
'Save As' and 'Export' dialogue box not opening so unable to save or export anything when running two screens.
'Save As' and 'Export' dialogue box opens but is fully greyed out when only using laptop (see screenshot).
Problems started a few days ago and cannot be sure if it was tied into an OS update.
I do not run any plugins.
I have:
• Reset preferences
• Uninstalled and reinstalled
• Restarted machine several times2 votes -
Dialogue Boxes not opening
I am running Illustrator 26.5 on macOS Montery 12.6 and no dialogue boxes are opening. I have to restart Illustrator in order to save, export, etc. Once I force quit, if a file has been recovered, when I got to save that file, Illustrator crashes, and I am unable to save (as the cycle just continues).
2 votes -
Preference dialogue box
Hi, When I try to open the Preference dialogue box I get something strange - see attachment, please. Both through the shortcut cmd K and from the Illustrator/Preferences menu
Illustrator V 27.0.1
System Information
Operating system: macOS-12.6.1-arm64-arm-64bit 64 Bits
Graphics card: Apple M1 Max Apple 4.1 Metal - 76.31 vote -
26.5 Can not change text box's language in the Character Panel
When I highlight text or select a textbox I can not change the language in the dropdown menu located in the character panel. When I am editing, all my textboxes and either English: USA or Ukrainian and I can not change them. My default is English: USA but for some reason half of my text is labeled Ukrainian and the Auto Spellchecker is saying every English word is misspelled.
1 vote -
v26.5 on Mac OSX is very slow, generally.
v26.x is generally way slower than v25.4.8, but some features, like freeform gradient, are unusably slow. It takes couple of seconds to recalculate even a simple gradient with just 3-4 points. Same goes with applying wariable width stroke profile to multiple objects or a nested group. In 25.4.8 those tasks are instantaneous, in 26.5 they can even cause "spinning beach ball of doom" and take minutes to resolve.
MacMini 2018, OSX Catalina
1 vote -
Right align does not work with right justified text
When text is right justified, the right align tool does not align the text properly.
1 vote -
Recent files not showing on home screen...only recent cloud documents
My home screen only shows previous cloud documents. I work off of a network and do not use the cloud. This is on my work computer and my home computer after the update to 27.0. I do not need to see my recent cloud documents...just the ones on my computer and network.
2 votes -
SVG export for screens not working properly.
Windows 11 22000.556 / Illustrator 26.1
Hi there,
The SVG file exported through "Export for screens" is corrupted when opened with any web browser, Illustrator or Photoshop.
I managed to export it properly by installing an older version of Illustrator (26.0.3). Previously I tried uninstalling and installing version 26.1, restarting the computer, etc and it didn't work.
Best,
Alex10 votesCompleted (Comments Open) ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
I am happy to share that we have fixed this bug in our latest release – 26.4.1 which is available worldwide now.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Regards,
Rohit Jain
Illustrator Team
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Illustrator crashes when cropping an image.
When trying to crop an embedded image, Illustrator instantly crashes. It is very annoying, fix that please.
1 vote -
Moving deletes all layers
If i try to move layers it deletes all the layers on illustrator
1 vote -
copypaste
Ich arbeite mit verschiedenen Vektorprogrammen, wobei mir AI als Start und Finalbearbeitungsprogramm dient. Normalerweise öffne ich Dateien in AI und transferiere sie dann per CopyPaste in andere Vektorprogramme, hier z.B. Freehand. Dabei kopiere ich Vektorgrafiken.
Seit ein paar Tagen funktioniert dies nicht mehr. In der Zielsoftware erscheint statt der Vektorgrafik eine Pixelgrafik. Was muss ich in den Einstellungen ändern, damit ich die Vektoren transferieren kann? Oder muss ich eine ältere Version von AI installieren?
1 vote -
Can't recolour a shape or object
I can't seem to recolour shapes or objects in the latest version of Illustrator. Normally, I would be able to insert a hex code, press enter and it'll be done.
However, now, I have to insert the hex code and click on one of the other boxes for the colour to load before pressing enter. In this case, sometimes the wrong colour appears and I'd have to adjust the RGB/CMYK/HSB numbers to get the right colour. This happened when I was trying to insert a thistle colour and ended up with beige.
Even worse, I sometimes enter the hex code…
1 vote -
Applying Recolor to selected instances of a symbol recolors the original symbol
If I want to change colors for selected dynamic symbols, using Recolor will affect not local colors, but the original symbol.
This makes little sense. If I wanted to change the original symbol, I'd edited it and made the changes directly to it. If I have a selection, I mean to change symbols in it only.To workaround it I can isolate my selection by locking/hiding objects I don't want to affect and use Select Same commands to recolor parts of symbols one at a time.
10 votes -
Repeat on-screen controls work wrong when Bounding Box is off
When bounding box is off, splitter control is rendered, but does not work, and instances control is missing completely.
Having the bounding box turned off does not mean a user does not want to have repeat controls. So they should be A) completely hidden, or B) shown and be completely working.10 votes -
Performance is extremely slow when using show grids in outline preview
macOS Big Sur 11.4, Illustrator 25.3.1
When switching to outline mode when using show grids, it is almost impossible to keep on working as everything is in slow motion, as if the graphic card is unable to cope. This occurs with a 500 kb file that was trouble free before the last updates.
41 votesIt turns out the problem is fixed only partially in 26.3.1, only for some users, and the performance remains slow when grid is rendered with lines or dots in Outline mode. This applies to zooming, panning and ghosting of objects being moved.
Please help the team by providing your specs and answers to these questions:
1. Does it work fine with grid as dots in Preivew / Outline mode?
2. Does it differ from grid as lines in these modes?
3. What is slow for you exactly? How severe?
4. Is there a difference if you disable 'Grids In Back' option?
5. What are you lines/subdivisions settings?
And any other related feedback is appreciated. Let's track it down and get this really fixed.
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Effekt Transformieren
Ich erstelle gerade Seamless Pattern. Eigentlich sollte der Effekt eine Kachelung ohne Fugen erstellen. Tut er aber nicht. Es entsteht jedes mal eine Fuge zwischen den einzelnen Kacheln. Und diese Fuge sollte nicht da sein
1 vote
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