Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7716 results found
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No text selection on New Document window
I have been experiencing a problem since Illustrator 2020.
When in the New Document window, I can't select any text on the inputs such as File name, Height, Width, Bleed etc.
I usually select by clicking and dragging, but it isn't working. The only way to select the entire text for me now is by clicking 3 times at the end.
I reinstalled my windows 10 system for other reasons, but the problem persists.
Everything seems fine on other Adobe applications, though.
2 votes -
Blur effect is not resized (with the option "Resize strokes and effects" selected)
BUG. Illustrator 25.0 on iMac with Big Sur OS
1 vote -
Save File Operation Failed
Hello. Since upgrading to OSX Big Sur, I'm having extreme difficulties saving files with Illustrator CC.
When choosing "Save As", nine times out of ten I receive the message "The Save Opration Failed to connect to the open and save panel service".
The problem is greatly increased, if you press a key as the Save As window is appearing, such as Command-D (to save to the desktop).
It's incredibly frustrating! Please help!
OSX Big Sur 11.0.1
Illustrator 25.0.1
5 votes -
This file has been modified outside illustrator. do you want to continue? Started after team moved to OneDrive.
I am on Illustrator CC 25.0.1 on Mac OS Catalina 10.15.7. I create and save my files on OneDrive so my team can collaborate.
2 votes -
Select all doesn't work unless you clic anywhere first
I can't select all anymore unless I clic somewhere first.
I have to vectorise many Illustrator files and my keyboard shortcuts make it happens fast. Until an update forces me to clic somewhere first, if not, the keyboard shortcut simply don't work. That was not the case before.
I'm on windows 10 and last Ai version (25.0.1 64 bit)
1 vote -
Multiple Bugs in Illustrator_Mac Os Catalina 10.15.7
I'm reporting all of these bugs I'm considering asking for a refund my money back for the last months CC Subscription as it the software has been that unreliable.
Illustrator
Align function not working, can't align 3 pieces of text to baseline it leaves the 1st piece if text completely out off the alignment. I tried cutting and pasting the piece of text but still it will not align.
Strokes not showing properly round on curves they appear to have extra anchor points, which there aren't when you inspect It closer. This is making simple curves look off.
Shortcuts not…
1 vote -
Illustrator freezes as soon as it opens
Each time I try to open the program it freezes as soon as it launches. The screen will load, but remains unresponsive.
I'm on a windows computer that runs far more demanding programs than this without issue.1 vote -
Adobe Illustrator 2021 desktop cannot open .aic file from cloud on Windows
I saved a file I was working on to Adobe Creative Cloud two days ago and can't open it or an older version of it. When I try to download it I receive the message "Fehler beim Herunterladen" [Error downloading] (German PC), same with an older version. When I try "in Illustrator öffnen" [open in illustrator] Illustrator will start, but the file won't open and nothing else happens. If I already have another (local) file open in Illustrator, I will shortly see the message (screenshot 1)
Error Opening""
I may have had one or two unembedded linked files in the…
3 votes -
Can't open my most recent aic file
Using windows 10. I created the file on v25.0 of illustrator and yesterday updated to v25.01 and the file continued to work fine and my work was saved.
Today I am unable to open that one file from my cloud documents. On the illustrator home page if I click on the file preview nothing happens, whereas with every other document clicking on the preview opens the document. I have tried opening it from my cloud storage webpage but it just opens the home page of the desktop app. It also says there's an error when I try to download the…
10 votes -
The Operation Cannot be Completed due to an Unknown Error (CANT) 3D effect
I am encountering an issue anytime I attempt to edit the Bevel and Extrude effect on my design. It keeps providing me with a vague error "The Operation Cannot Be Completed Due to an Unknown Error (CANT)" and it will not apply the effect or allow edits.
1 vote -
Outer Glow producing odd glowing corners around objects
When applying an outer glow, I get rectangular glowing corners around the objects with applied effects. Deleting a reapplying using a different setting solves the issue about 50% of the time. Something that has only happened since the last AI update.
Windows 10 Pro - Pack - 120.2212.31.0
Illustrator - 25.0.11 vote -
Enregistrement de mon travail
Lorsque je travail sur un dessin, je ne trouve aucun lien pou l’enregistrer. apparement cela devrait se faire autan magiquement au moment où je ferme le fichier. Mais ce n’est pas le cas. A chaque fois que je ferme, je revient à mon dessin initiale. Aucune modification n’a été enregistrée. Comment puis je sauvegarder mes modification???
2 votes -
Transform>Reflect defaulting to random angle
At some point in the last week (version 25.0.1) right clicking on a selection and applying "Transform>Reflect" opens up the reflect UI panel but instead of defaulting to horizontal or vertical, it's defaulting to "Angle" and a completely random number. Constantly having to correct this is a right faff.
It's tricky to recreate but has happened multiple times over the last few days. In this case reflecting a cat 50.9 degrees!?
Maybe I'm just the only one!
3 votes -
Ai 2021, Windows: Opened SVG image element with base64 data is not shown.
The codepen demonstration here (https://codepen.io/VHall/pen/BrdwLz) is supposed to download an SVG file which wil l show the exact same image as seen in the browser when opened in Illustrator. Using Ai version 2020, the opened SVG shows the correct background image with the logo. However, opening in Ai 2021 does not show the image. The element not rendered starts with: "<image overflow="visible" width="1200" height="750" xlink:href="data:image/png;base64"
1 vote -
Expanding in RTL removes numbers
After Illustrator 23.01,
When expanding Right-To-Left text boxes,
all the numbers are removed.See attached video.
(the numbers also don't get selected with "select all")I'm on Windows 10, but something similar seems to happen on Mac:
https://community.adobe.com/t5/illustrator/numbers-disappeared-after-create-outline-illustrator/td-p/11251592?page=11 vote -
Cant Verify Subscription Status
Windows 10 64bit, Latest Adobe CC suite.
Says can't verify subcription status. Quits Adobe apps.
Tried solutions here :
https://helpx.adobe.com/xd/kb/cannot-verify-subscription-xd.html
Doesn't work.1 vote -
Show Import Options Not Working
I'm on the latest version using Big Sur OSX. I was wanting to use import options for Placing a layered psd file but checking "Show Import Options" doesn't bring up the dialogue.
6 votes -
Resizing a constrained proportion shape not accurate to input
In 'Transform', if I set it to constrain proportions, then change the size of a square to '50mm x 50mm', the dimensions automatically change to something like '49.4345mm x 49.156mm'.
It also does this with any shape I created. So annoying! I think it worked back in 2019's versions, but with any version since doesn't.
AI Version: 25.0.1
OS: Mojave 10.14.61 vote -
Scale tool not working consistently to resize pattern.
When attempting to scale the pattern within an object, the preview mode and regular screen modes do not reflect the adjustment input. If I close the program and open it back up it sometimes works again. If I play with other settings within the dialogue box is sometimes comes back as well but never consistently.
1 vote -
Lasso tool not selecting
Since updating Illustrator a month or so ago, the lasso tool rarely works. No vector points are selected and I'm having to use the direct select tool instead.
10 votesDoes it happen all the time for you, or occasionally? in any file, or a specific one? If a certain one — can you share it?
What is your exact OS details and version used?
Can you record a short video demonstrating the issue?
Please comment back, the team lack details on this issues and can’t really start investigations this.
- Don't see your idea?