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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7716 results found

  1. Canvas color can't change color. (I'm not talking about the art board) Latest version of AI

    Canvas color can't change color. (I'm not talking about the art board) Latest version of AI

    1 vote

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  2. Illustrator artboard turns white and keeps flashing

    Artwork disappears and everything flashes. Everytime I click cursor its happening. But its only happening on my 2018 Macbook pro. I updated to big sur and Illustrator 2021 in the past week.

    1 vote

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  3. Crash after trying to delete crop marks fx

    Whenever I try to delete the crop marks effect on a document Illustrator just crashes. At first I thought it was because the document was made on a previews version of AI but it's also happening with new documents whenever I apply crop marks fx and then try to delete those crop marks later.
    I'm using latest version of Illustrator updated about 3 days ago.

    System Configuration:
    OS Name Microsoft Windows 10 Enterprise
    Version 10.0.18363 Build 18363
    Other OS Description Not Available
    OS Manufacturer Microsoft Corporation
    System Manufacturer Dell Inc.
    System Model Precision 3551
    System Type x64-based PC
    Processor Intel(R)…

    1 vote

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  4. New document size - selection problem

    When creating a new document, you cannot click into width or height box and select as one and overwrite - previously you could do this.

    You have to use backspace - incredibly irritating. Please fix.

    4 votes

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    Thanks for reporting the issue , Illustrator team really appreciate this.
    Unfortunately we are not able to reproduce this issue. Could you kindly provide the following information to help us nail this down :

    1. Kindly provide a short recording with some steps with which you are facing the issue and share with us in a zip file on ShareWithAI@adobe.com .

    Thanks and Regards ,
    Ankit Goyal
    Illustrator Team

  5. Stiftwerkzeug

    In meinem Menü fehlt das Stift Werkzeug. Wo ist es zu finden, wenn nicht auf der Leiste? Ich arbeite auf dem IPad

    1 vote

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    0 comments  ·  Tools  ·  Admin →
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  6. BUG - Select value - New Document Window

    Hello,

    I cant select measure (width, height) value in window and write new.
    When I want create a new document I have to click in this input area and remove manualy old value...

    Have a good day,

    1 vote

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  7. Unchecking "print as bitmap" does not work

    Basic shape artwork is printing jagged/pixelated edges. Unchecking "print as bitmap" does nothing, as the print summary still shows print as bitmap as "on". Tried setting print to 2400dpi, but lines still jagged.

    Save as PDF and print with Acrobat results in beautiful smooth lines

    Illustrator 25.0.1 on Mac OS 10.14.6

    4 votes

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    0 comments  ·  Print  ·  Admin →
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  8. Illustrator 2021 - Restart Illustrator to auto-recover files doesn't work

    Illustration 2021 25.0.1 version constantly crashing.

    On restarting Illustrator app auto-recovery process doesn't work - It doesn't open up the unsaved files with the Recovered suffix as on previous versions.

    3 votes

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    1 comment  ·  Other...  ·  Admin →
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  9. Merge button in Pathfinder panel works incorrectly

    Merge button in Pathfinder now works the same as Trim. It cuts out invisible parts of objects but leaves them separated. Merge should unite shapes with same color. This is one of most used operations when creating logos and it is now broken. Sad.

    Merge effect however works correctly, so current workaround is to group objects together, apply Effect > Pathfinder > Merge, then use Object > Expand Appearance.

    Steps to reproduce:
    Create two red and one blue rectangle. All without stroke.
    Position them so they slightly overlap each other.
    Open Pathfinder panel, click Merge (3rd icon at the bottom…

    3 votes

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  10. 1 vote

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  11. Touch Bar Apple

    O Touch Bar no MacBook desde a última atualização do Illustrator não esta aparecendo e ou funcionando alguns recursos simples.

    2 votes

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    0 comments  ·  Other...  ·  Admin →
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  12. 1 vote

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    0 comments  ·  Other...  ·  Admin →
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  13. Art Recolor crashes Illustrator

    Using a new MBP 13" M1, and attempting to re-color artwork causes the spinning beach ball which never goes away. Illustrator remains open and non-responsive, and the only resolution is a hard reboot via the power button or command line (force quit doesn't work). Yikes!

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  14. Report Font Bug Error

    ERROR: Creating a design/file using a a font, when saved and previewed in AI and or in another program. The Font changes completely.

    1 vote

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  15. Illustrator 2021

    I have a 2015 macbook pro Catalina OS ver 10.15.7, 8 Gb 1867 MHz DDR3 with over 100 Gb free and an intel iris Graphics 6100 1536 graphics card
    This computer was powerful enough to run the previous version of illustrator. However, with the new version (2021) there has been a significant slowdown to the point where even copy pasting a simple design takes a minute to do. It is slow and the lag is insufferable. Is there anyway down grading can become available or an option? Or is there something I can do to improve the performance of illustrator…

    2 votes

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    0 comments  ·  Performance  ·  Admin →
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  16. Adobe Illustrator Issue

    When I opened the illustrator, it seemed like it keep annoyed. I suspect it would be bug. Please fix this. Thanks!

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  17. MacOS 10.14.6 PDF

    When saving using an existing PDF preset the crop marks offset values have been changed from .25 to .025. And the bleed values have changed from .5 to .05. See screen capture.

    1 vote

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  18. Artefacts while dragging anchor

    After having drawing a polyline and drag one of the corners to a new position there appears black artefact shapes.

    Windows 10
    Illustrator 25.0.1

    1 vote

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  19. Align to pixel grid not working

    I'll have a shape like a rectangle that is, for example, 84px x 118.9999px (according to every panel with those dimensions). If I click "align to pixel grid," nothing happens. The expected behavior is for the 118.9999px height to become 119px. I run into similar issues with X and Y coordinates as well as W and H dimensions.

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  20. 3 votes

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