Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7716 results found
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Minimised document shows up when opening another file
Let's say that I have illustrator with one document already opened and minimised in dock.
When I open another .ai file fron Finder, the minimised document shows up also before opening the document intended to open.
That's really frustrating, as, if I decided to minimised a document, that means that I wanted it there for later or ocasionally use, and want it to stay minimised until another decision I made. It happend a lot of times to switch between opened .ai and Finder below, and I don't need another document to be opened behind the working one, If I minimised…2 votes -
Save as remove filename text before "/" character
If the filename contains "/", the illustrator will save the file with "save as" command removing all the characters before "/", including it.
Example:
Saving with "save as" the file "My first project/version 1.ai" will end in "version 1.ai" on harddisk.Also, the name of the file in document's title bar is replacing the "/" with ":"
"My first project:version 1.ai"And, again, on Save as dialog box, the "Save as:" textbox where the filename is already entered, it shows up like this
"My first project-version 1.ai"macOS Big Sur, Illustrator 25.0.1
1 vote -
Illustrator won't open and won't make new files
My illustrator updated and i installed a mac cleaning app to help purge some After Effect caches and now illustrator wont open
2 votes -
Add Clipboard Clear Data Tab
Hi, it is great that when closing the illustrator file I am able to clear my data, however, other than some tech hacks, I've found this is the only simple way to do so.
I've unfortunately been working on a crashing document for the majority of the day and can't clear my clipboard because ethe program crashes when I close it down. This is a 4 word phrase with a blended path, nothing else. When running AI, it takes up 97% of my memory.
It would be awesome if there was a simpler and manual way to clear my clipboard…
2 votes -
Grosses lenteurs après la mise à jour Creative Cloud
Bonjour,
Depuis trois jours j'ai de grandes lenteurs d'affichage et d'exécution.
Par exemple lorsque je veux rendre un objet invisible dans ma palette de calques, il ne le fait que lorsque je bouge mon plan de travail.
Idem pour les déplacement d'objets, je ne vois la position finale que lorsque je bouge mon plan de travail.
La mise à jour des images entre Illustrator et Indesign ne se fait pas non plus.
Je dois réinsérer l'image sur Indesign afin de voir la mise à jour de l''image.J'ignore si c'est un problème de mise à jour Creative Cloud ou bien…
1 vote -
Empty / Blank Home Screen
When I open Adobe Illustrator, NOTHING shows up on my home screen. The only thing I can do is create "New From Template." I've reinstalled the app, but the bug still persists. Please help ASAP.
Attached is a screenshot of the bug.
8 votes -
Libraries NOT syncronizing
The libraries are no longer syncing. Help!
1 vote -
Opening second file will NOT display it, but show first opened document!
Wow... while having opened one file, Illustrator 25.0.1 does not refresh the screen while opening a second document. Great Adobe!
Navigator switches the content, but the screen activates the second tab and shows the first file. clever...
Going to be fixed in early 2031?
1 vote -
Flächentextoptionen
Ich habe ein Textfeld von konret 520 mm Breite. Jeder Aufruf der "Flächentextoptionen" setzt dieses auf 354 mm Breite.
1 vote -
Libraries content window disappear
When you choose a color from the swatches save in the cloud library with an item selected on the canvas, in order to alter its color, the following bugs happens.
If you do not "deselect" the libraries panel, and use the keystroke " ctrl + ] " or " ctrl + [ " in order to change the layout Z-index of a sub-layer, it makes the libraries items disappears altogether.
The only way to fix it is to close and restart Illustrator.
Thank you and good luck,
Nico1 vote -
eyedropper leading 0.1
I have noticed that, in the last few updates to Illustrator, if I copy the type attributes from one text box to another using the eyedropper tool that the leading amount does not get copied. Instead, it gets set to 0.1 -- which really negates the utility of coping type attributes through the eyedropper.
4 votes -
Freeform gradient doesn't export to svg
When using a freeform gradient in Adobe Illustrator (desktop) it does not export to svg. Instead it takes out the gradient and leaves the fill empty.
5 votes -
Constantly crashing.... why should I pay for this software when it causes me so many problems?
The v25 update constantly crashes. I tried the 1st version, had to go back to v24 after many crashes and much lost work/time. Then, when you supposedly fixed the crashing problem (v25.01), I tried it today and, of course, I lost a bunch of work when it crashed. Back to v24...... Won't go back to v25 until you really fix the problem. Also considering other software as a replacement for Illustrator..... I pay a lot for this software--why should I? Give me a good reason to stay with Illustrator......
I use Windows 10, (pc) and I am completely updated with…
1 vote -
Transform > Mirror does not work properly
Illustrator Version 25.0.1 german (Funktion SPIEGELN)
Sometimes if i use many time the mirroring function this mistake comes
An object is mirrored, (Funktion SPIEGELN in german) axis VERTICAL.
The object is copied, mirrored again and he remembers the last setting and is mirrored again on the VERTICAL axis.
Then suddenly in between he suggests the ANGLE axis.
This problem happens after using many times this function mirror, and not evray time very strange.
I never saw anything like this in the old versions.
I work with Illustrator all day and something like that is for me noticeable.
5 votes -
Dimensions (globally) do not display accurately after recent update to v25.0.1 - CRITICAL ERROR
I'm experiencing a critical issue that has me halted on a current project. This occurred after recently updating Illustrator to 25.0.1. I've been working on a file with precise dimensions for all shapes and lines, and suddenly dimensions for all shapes and lines are globally incorrect (or are displaying as such). After typing in exact dimensions for creating a rectangle with the rectangle tool, a "10 mm x 10 mm" square becomes "10.1764 mm x 10.1764 mm". This is a critical error, and has halted me from continued work on my current project. Expedited help is greatly appreciated.
Update: I…
1 vote -
Billing issue error
Billing issue warning on top right corner of illustrator still showing after issue is resolved.
1 vote -
Can't create 4th artboard
Everytime i try to add artboards, somewhat AI skip 4th artboards, and just straight to 5th artboard, so when i add artboards again, there would be 2 5th artboard, and only the second one exported (if it exported)
1 vote -
Please fix the .ai file saving in the latest version of Adobe Illustator
Here is a screen capture of the Creo file it is saving as even though .ai format has been selected:
https://shared-assets.adobe.com/link/c5a366b2-c7c3-4c6d-7322-01a560badbf8It takes saving twice (see links to 6 steps0 to finally get an .ai file:
Step 1 - https://shared-assets.adobe.com/link/d2668e83-b384-4887-412c-c9cd1c090a91
Step 2 – https://shared-assets.adobe.com/link/71e19fb9-6b6a-49da-71d9-1893af67c17b
Step 3 – https://shared-assets.adobe.com/link/d33ad57c-e020-4381-5b89-a0231c6bad01
Step 4 - https://shared-assets.adobe.com/link/e6847fef-7c38-401a-5532-7d1e9dbb717e
Step 5 - https://shared-assets.adobe.com/link/aab87d77-152f-4238-6433-72bace2d17c2
Step 6 - https://shared-assets.adobe.com/link/87f69c8c-b7f3-46b5-5ed9-84edff63fad3Then only way I can get an .ai the first time is to save it as an older version - CS6 : https://shared-assets.adobe.com/link/de7a7f35-444a-4bc0-4686-b7b9964437b7
See Mohammed who I IMed with regarding this issue 12/10/20
1 vote -
ACTION FAILURE!!
modify the action:
If you create an action to save for web with PNG file, Illustrator don't override the save command and nche the action take the same name of the file in the action.try to open 5 or 6 files and create the action:
New action > save for web > save (and stop action)
Now use it on the other opened files...If you have more and more files like me and your client ask you to export the file only in png it's impossible to use this action!
The only way is to save files one…
1 vote -
Eingenschafsfenster Bug
- Windows 10, Illustrator 25.1
- Objekte erstellt
Breite- und Höhenwert funktionieren nicht mehr bei mehrfach Markierung.
Breite ist immer 16383!
Zusätzlich sind einige Wörter nach dem update von v24 auf v25 auf Englisch
1 vote
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