Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8068 results found
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2019 Mac Pro with AMD Pro VEGA II Duo Graphics
I attached my AISniffer and computer configuration files from MacOS. This has been something I've brought up a couple times to Adobe and they know it's a problem but it seems like the resolution of this has been slow going.
These newer Mac Pro graphics cards don't seem to be supported with the newest version of Adobe Illustrator.
It's a problem because Adobe Illustrator runs extremely slow when it says that there isn't a compatible GPU. Can anything be done to add these graphics cards to the "approved" list?
1 vote -
2019 Mac Pro with AMD Pro VEGA II Duo Graphics
This has been something I've brought up a couple times to Adobe and they know it's a problem but it seems like the resolution of this has been slow going.
These newer Mac Pro graphics cards don't seem to be supported with the newest version of Adobe Illustrator.
It's a problem because Adobe Illustrator runs extremely slow when it says that there isn't a compatible GPU. Can anything be done to add these graphics cards to the "approved" list?
MacOS Catalina 10.15.5
2019 Mac Pro - MacPro7,1
28-Core Intel Xeon W
768 GB RAM
2X AMD Radeon Pro Vega II…1 vote -
Freeform gradient locking spot color
If you use a spot color in a freeform gradient the swatch becomes locked, so you can't change the name or merge/delete the swatch.
macOS 10.14.6
Illustrator 24.2.13 votes -
Objects not snapping to point in Illustrator
My objects or text boxes are not snapping to point (it is turned one), what do I do?
2 votes -
Direct Selection tool duplicating when trying to drag
Ill 24.2.1
Catalina 10.15.5
MacBook Pro (Retina, 13-inch, Late 2012)Illustrator shut down so I rebooted. After reboot when I try to drag something with the Direct Select tool, it makes a duplicate and drags it instead.
2 votes -
Cannot deactivate "Embed ICC profile" in Asset Export
When using the Asset Export panel, if you go into a JPG preset and uncheck "Embed ICC Profile" and then click "Save Settings", the setting will not save. It will always embed the profile. If you reopen that preset, the option is always checked. Any exported file does have the ICC profile embedded.
1 vote -
Illustrator crashes when opening AI file contains paths exported from Photoshop
Creating paths from selection area in Photoshop, exporting paths to AI, and then AI crashes when opening the .ai file with paths. Machine runs Windows 10 with all Adobe Suites updating to latest version.
1 vote -
Brush Tool size options are disabled
In Brush Options dialog only the Random and Fixed option are available, and other option like Pressure do not work
3 votes -
Objects imported from SVG have their gradients turned upside down
Illustrator 24.2 on Windows 10 PC.
Open the attached SVG file. Select the rectangle with the gradient. Now select the Rectangle tool and create another rectangle which will inherit the look of the first rectangle. Now we have two rectangles on the canvas which look the same.
Yet their appearance in the Appearance panel is different — the imported object has the red color on the bottom while the newly created object has the red color on the top.
It's not simply a cosmetic issue — if you drag and drop the appearance of the imported rectangle to another object,…
3 votes -
One object in a selection is always a key object
Previous Ai update came with an issue where I can't fully hide edges unless objects are grouped which, to me, is an inefficiency. There were other glitches as well, which appear to have been resolved with the closely-following most recent update.
2 votes -
Save dialog Format pop-up not accessible
Since the addition of the 'Save Adobe Cloud Document', once in a while the Format pop-up menu is not responsive - can not choose a format.
Other buttons work, but Save Adobe Cloud Document and Format: are dead.1 vote -
during creation of new document is lacking with centimeters or millimeters in the drop down menu
during creation of new document is lacking with centimeters or millimeters in the drop down menu, please add or fix the bug, thanks
1 vote -
New Illustrator 2020 laggy and slow on the simplest of tasks
Illustrator 2020 is really laggy and slow, only when completing simple tasks like colour picking, moving art-boards, selecting different objects, or even just wanting to zoom in or out.
4 votesGeneral slowness on using Illustrator on Mac is one of the major issues reported in this thread. Illustrator team made significant progress in replacing Illustrator’s GPU rendering engine from OpenGL to macOS Native Metal Rendering Engine – https://developer.apple.com/metal/.
We have observed common operations like Zoom, Pan, and rendering operations are now smoother in cases where it was sluggish as reported in this thread. We urge Mac users to try the Illustrator Beta build with Metal support and share your feedback.
Please note, this may not address other performance issues reported in this thread not related to rendering like File Save, Export, or slowness in any particular feature.This build is available in Illustrator Prerelease Download Section – https://www.adobeprerelease.com/beta/85A6F544-2705-49BD-8314-DD549C6A1713
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Illustrator working very slowly while connected with internet
Illustrator working very slowly while connected with internet
2 votes -
CMY touch bar not working properly
- My OS: MacOS 10.15.5 (Catalina) / Illustrator CC 2020 (24.2)
a) Create a new document (CMYk mode)
b) create a rectangle
c) Use touch bar CMYk color space to change fill color
d) Nothing happens.Expectation:
a) Create a new document (CMYk mode)
b) create a rectangle
c) Use touch bar CMYk color space to change fill color
d) Change color according to colours sliders change.No change on fill or stroke color.
2 votes -
Script Running Actions Skips Alignment
Version 24.2.1
When using a script to initiate an action, the action is skipping the alignment to artboard steps.
This worked perfect in earlier versions
1 vote -
Unable to use 'Place...' command in Adobe Illustrator v24.2.1
MacOS Catalina 10.15.5
Adobe Illustrator v24.2.1- Select 'Place...' from File menu
- Wait for browse window to load
- Nothing happens
- Unable to place a file on the artboard
1 vote -
illustrator exporting bug.
When i export in the latest version, the file name reverts back to an older file name and tries to save it in the previous location. I need it to export as the same name as the ai file and in the same location as the current ai file. I've never had this issue in any older versions of illustrator.
3 votes -
1 vote
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"Horizontal Distribute" buttons broken in Illustrator 24.2.1
Illustrator version 24.2.1 on Mac OS 10.14.6 When multiple objects in a row are selected and any of the Horizontal Distribute buttons are hit, the objects are stacked on top of each other instead of distributed out based on farthest left to right. It appears to be copying the function of Horizontal Align buttons.
10 votes
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