Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7721 results found
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elements disappear and get pixelized when zooming
preview bug - when zoom in or out some elements get pixeled or disappear.
1 vote -
Don’t ‘smooth’ a straight path when removing points
When removing a point on a straight line, don’t try to make a curve but keep the line straight.
1 vote -
Still having strange problems with layers when printing to PDF
My illustrator file has a layer in back, but when I generate a pdf the layer goes to the front. Files attached.
1 vote -
⌘ + = Zooming Won't Work After Recent Update
Since the most recent update 24.0.3 a couple days ago, the keyboard command to zoom in ⌘ + =, no longer works on MacBook Pro 2017 running Catalina 10.15.3 (both internal keyboard and bluetooth). Seems to be an Adobe issue as colleagues in my office are also experiencing the same problem which requires us to now use the Zoom tool. Note: the ⌘ + - combo to zoom out still functions for some reason.
2 votes -
Wrong fonts when importing PDF
When opening a PDF in Ai, (almost) all text becomes the font 'Montserrat' despite the correct fonts are loaded. There were no errors, and it doesn't gives any 'missing fonts' errors either.
2 votes -
Enter Key Exports First Artboard By Default
After selecting an artboard range to export, hitting the enter key as a method to export the artboard range results in the first artboard being exported, not the range selected.
5 votes -
Welcome screen doesn't show
Hello,
I'm using windows 10 and Illustrator 24.0.2.Whenever I'm launching Illustrator, without opening a .ai file, my welcome screen doesn't show at all. I can start a new project fine but I still need my screen to show. And yes the setting to show the welcome screen is checked.
1 voteGlad to know that Naoh.
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24.0.2 BUGS
24.0.2 still crashes/hangs when you try to either close a window, print , or try to save.
happens at least twice a day...will there be a fix??1 vote -
Escape button missing text box
The Escape button does not work (is not there at all) on the touch bar on 24.0.3. When you are in tool-free mode, you cannot escape out of a text box any longer because the Esc button is missing completely now.
1 vote -
Add Select > Same / Object in right-click menu
Could you please add the Same / Object drop-downs to the Select section of the right-click menu?
2 votes -
Pen Tool Malfunction
Pen tool will not allow me place an anchor point on certain points. It will let me anchor on the pixel above or below, but will not let me click to start a path anywhere inbetween. It's causing me to cut chunks out of images I'm trying to apply a clipping mask to or leave background slivers in.
1 vote -
Magic mouse 2 poor performance
OS Catalina - 10.15.3
Illustrator - 24.0.3
Imac 2019 - I9 - 40gb ram - 512 ssd - pro vega 48 8gbThe performance while using the magic mouse 2 is very... very slow and laggy. Just scrolling left to right/up to down using a single finger swipe is choppy, delayed to the point where it is unusable. I am forced to use a different mouse while working within illustrator (my logitech, which works fine). I know there are some features within mac OS like the inertia scrolling that cause problems but when you disable all of the those features…
3 votes -
Flashing screen
Since downloading the new 2020 Illustrator, even after the updates i get the same problem. While working on any document the screen flashes in and out very rapidly when moving the mouse in illustrator. It doesn't slow the software down but is very annoying when trying to set up a job and the screen is constantly flashing. All other adobe products like indesign, photoshop and acrobat work fine. Just illustrator i'm having the issue.
1 vote -
Illustrator Window Disappears When Changing Screen Focus
When I switch focus from my center screen where illustrator 2020 is, on my mac mini running Catalina 10.15.3 on three LG monitors, to the screen to my left, Illustrator vanishes.
It's not minimized, it's just gone, I have to click on the icon in the taskbar to pull it back up. It looks like it's there in Mission Control, but if I click on it, it just goes back to being invisible/unclickable.
This is a pain when I'm cross referencing. If I click the icon to get it back, it'll stay there if I don't click into it, and…
3 votes -
command Z, Blocks Reediting an object
If I edit an object or shape like adding or deleting a point and do not like it, I usually undo it with command Z. Once I use command Z the shape I was editing is blocked from being re-edited.
I sometimes have to copy the shape and paste in order for me to add the points in different location again on the shape.
Is there any reason why this is happening?1 vote -
measurement imprecision
Is anybody else noticing that illustrator's precision is off? It's by extremely minute fractions of an inch, but it is still off...and proving extremely problematic while trying to make technical drawings for a medical device company. Close simply isn't good enough, guys. How can something like the fundamental math behind the program be off? I cannot be any more precise in my methodology, and a drawing that should've taken me 10 minutes has taken me 2+ hours. This NEVER used to be a problem.
I'm sick of this piece of sh*t program. There are big problems that are just being…1 vote -
Align to Key Object not selectable unless Tool panel is open
BUG REPORT: "Align to Key Objects" is (sporadically) not selectable as an align method, unless objects are selected while the Tool Panel is open.
If this panel is closed during object selection, then the "Align to Key Objects" option is greyed out in both the Toolbar and in the Tool Panel (even after it is expanded/opened). This does not happen on every occasion.
(Running Illustrator CC 2019 on Mac OS 10.14.2)
3 votes -
Save As... (PDF) not recorded in Action
After upgrading to 24.1 and macOS Catalina "Save As..." isn't recorded anymore in an Action.
I used to have an Action which saves any layout as a PDF, always stored the PDF with the same name in a fixed location and closed the file. Now this doesn't work anymore.
I can "Insert Menu Option" Save As but then I have to enter a name and choose a file format.
Such a shame!
5 votes -
Artboard units do not follow what is set in preferences (v 24.0.3)
Set units to be in inches, but Paragraphs palette shows fields in points.
2 votesThe issue is no longer happening in the latest versions. If something similar happens for you — please comment of log a new bug report.
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Realtime Preview makes guides and objects without fill and stroke disappear when moving
In Illustrator 24.1 the real time editing feature makes guides or other objects that have no fill or stroke or an object with a white fill and no stroke disappear when moved.
139 votes
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