Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7722 results found
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Can't export image
If i want to export an image legacy the application said that it can't find the file
1 vote -
Average Path Behavior changed in Illustrator 2020
It's pretty simple. Press the key command for Path/Average. The dialog pops up. Options are Both, Horizontal, or Vertical. The way it used to work was that you could press the cursor key on your keyboard for up, just once and it would land on vertical. Press again for Horizontal. But in 2020, it's different. Press "up" arrow once for Vertical. Press again and it remains on Vertical. Cancel the whole window and start over. Now, instead of pressing the up arrow, press the down arrow once, and it lands on Horizontal. Press again and it stays on Horizontal. So…
2 votes -
Saving operation get cancelled when Save in background is checked.
When Save in the background checkbox is checked, saving the document using the script, gives an error operation was cancelled and the automation process stop. But if uncheck this setting everything works fine. This happens when we show our custom progress bar dialog. So I think progress bar dialog is interfering with the process of saving the document in the background. Could you please look into this issue and see what can be done for this at your end?
19 votesI am happy to share that we have fixed this bug in our latest release – 26.1.0 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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long time to package
anyone else experiencing this? even small files with few psds in them. just started happening this week with the 2020 update..
1 vote -
v24 buggy
new version, will hang for no reason....
(when you try to save a pdf for example)
the only saving grace is that it recovers files..adobe whats the fix??2 votes -
wasatch soft rip
wasatch softrip has hot folders. save a PDF in the folder, and it processes the print. Illustrator 2019, worked fine. Save to folder, keep document open. Illustrator 2020 keeps the file LOCKED. Program has to be QUIT in order for the lock to be released.
1 vote -
Keyboard arrow not working in reflect panel
The down arrow works but the up arrow on the keyboard does not. Works fine in all other aspects using Illustrator, just the reflect panel is having issues.
Object > Transform > Reflect
3 votes -
Cannot press TAB to select font weight in Properties
On the Properties panel, pressing the TAB key when you are in the fonts dropdown jumps directly to the font size, NOT the font weight as it should.
In the Character panel the behaviour is correct.
2 votes -
Illustrator 2020 Character Styles Not in English
For some reason in the "Character Styles" window, it says [Estilo de caractere normal] instead of [Normal character style] My language is set to English. I think this is a glitch?
1 vote -
Overflow UI symbol for text showing up in exported graphics
When I export PNG files from AI, using the File > Export for screens command, my exported graphics are showing the AI in-app UI symbols for overflow text. This should not be happening. Actual exported .png attached.
3 votes -
Make Compound Path not working
Make Compound Path no longer works. Make a box, rotate to make a diamond, make compound path, try to reduce the width. Doesn't work.
1 vote -
After latest update, Illustrator opens and is half off-screen. It is frozen there and can't be moved or resized, and menus are often missing
It would be great if the program would open and actually be usable. With half of the program off-screen, and being unable to move or resize it, I can't get my work done.
Windows 10 Pro, Illustrator V24
2 votes -
Art Board - Shadow
Please remove the Art Board SHADOW. I don't feel like any use from it.
2 votes -
Illustrator 24 does not memorize the artboards when saving as a PDF page
Hi, now I am facing an unpleasant problem.
After upgrading to the latest version of Illustrator (24), Illustrator stopped remembering the last selected artboard. I have to select it every time I save it to PDF. Quite annoying error. Has any of you met this before?
The next mistake is, if the PDF already exists, it will not notify you that it is already and overwrite it directly.More here: https://youtu.be/Yx8Dsw2-1Ho
Ales
PS: I also informed about it here: https://community.adobe.com/t5/illustrator/illustrator-24-does-not-memorize-the-artboards-when-saving-as-a-pdf-page/td-p/10751205
1 vote -
Unknown Error when attempting to add items to Library
When trying to add items to CC Libraries with in Illustrator, I get an unknown error every time.
2 votes -
Recent file history missing on app launch
Since updating to the latest version, on starting Illustrator I just get the "start a new file fast" section but no recent file history icons.
Once I've opened and then closed a file the app returns to the home screen and then my recent history is showing but the Start A New File Fast bit has gone.
Once I close illustrator down and re-open it the history disappears again :(
Using Illustrator v24 via a Creative Cloud Suite account on Windows 10. I've tried uninstalling, rebooting and re-installing. No change.
8 votes -
Mouse right-click Select next Object Below does not work
When I right-click with the mouse on an object and try to select next object below it does not work/does nothing.
20 votesI am happy to share that we have fixed this bug in our latest release – 24.3.0 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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CC 2020 AI and InDesign Crashing and Freezing
Having major issues with both Illustrator and InDesign 2020.
For Illustrator, if I double click an AI file in a finder window it crashes 100% of the time on launch, which in turn deletes all recent docs from AI's start up menu. Things are a bit more stable when launching the app and then opening a file, but still seems to easily crash when doing a simple task such as electing the font dropdown menu (not even selecting a font).
InDesign is more troublesome. The program will frequently freeze even after opening a document that has a link that has…
3 votes -
Preview pane no longer displays preview of .ai files v24
Since the update to v24, I've not been able to see a preview in my preview pane for .ai files when opening a document. This is extremely helpful and hope that it returns.
12 votes -
Extra Drop down Item
Win10 Pro 64-bit | AI 2020cc
Just pointing out the extra "Object" item on the Select drop-down (see attached). It does nothing and does not seem to be causing an issue.
Also, I've noticed that when saving a file, it takes much longer than the previous version.
Thanks
BGunn1 vote
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