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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7924 results found

  1. Free Distort effect ignores Drop Shadow effect within

    If a Drop Shadow effect is above a Free Distort effect in the Appearance panel (which means the shadow gets applied after the distortion) — it works fine.

    However, if we first have a shadow and then try to distort the object which casts it (the Free Distort is below the Drop Shadow in Appearance) — the vector geometry gets distorted, but the shadow stays orthogonal and immune to the distortion.

    Not a very popular workflow, I know, but still.

    12 votes
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  2. Bulleted text became outlined without performing "Create Outlines" action

    I found my text with added new bullet function became outlined text and cannot be edited anymore through type after closing and reopening the AI file.

    I have to retype the text, thus I am guessing that the bullet function may have triggered this because the rest of my text without bullet in that same file is still editable. Please help rectify. Attached two images of the outcome.

    1 vote
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  3. Illustrator crash and spikes GPU (3080ti) requesting more VRAM than usual error code 6 with pid=263

    Hello,
    Details of your operating system: Windows 11 Pro Version 10.0.22000
    The version of Adobe Illustrator (desktop) : 26.5
    I work with high-amount data content and AI keeps crashing randomly, on a stable high end station with 12900k, 32GB of RAM and a 3080ti. 

    To reproduce the issue:

    I work with these rather heavier files up to a point
    the whole PC stalls and freezes, (inclusively desktop and any app), mouse can't be moved, no input can be taken.
    After a few seconds or 1+ minute, i hear the sound stuttering (if i was playing music during the crash)
    then…

    2 votes
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  4. SVG Exporter with decimal to 1 rounds lower percentage opacities to 0

    macOS Catalina 10.15.7, Adobe Illustrator 26.5

    In the latest versions of Adobe Illustrator, the SVG exporter when the decimals parameter is 1 low percentage opacities are rounded to 0 in the CSS styles of the SVG file. This problem did not exist in older versions of Adobe Illustrator (2017, 2018)

    1. In a new Adobe Illustrator file make some paths or shapes, set fill color and set opacity to 10%.

    2. Export for Screens / Format SVG.

    3. Format Settings:
      Styling: Internal CSS
      Font: Convert To Outlines
      Images: Link
      Objects IDs: Minimal
      Decimal: 1
      Minify: false
      Responsive: false

    4. Export Artboard

    Expected result: SVG…

    1 vote
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  5. error import data illustrator

    Illustrator has a bug when importing letters or names that have accents or unconventional symbols in a batch import the letters never load. I send a cvs file. Load it with batch option and search MEJÍA name.

    1 vote
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  6. 1 vote
    0 comments  ·  User Interface  ·  Admin →
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  7. Tool icons color are with black instead of normal

    Icons such as colors, text, etc. are not the default color, it is black, I can't see which tool I'm using, how to solve this?

    2 votes
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  8. Divis/Minus-Zeichen und Leerzeichen am Zeilenanfang ergibt falschen Wortabstand

    macOS Monterey 12.5.1 / Adobe Illustrator v26.5

    Beginnt eine Textzeile mit einem Divis/Minus/Bindestrich und einem folgenden Leerzeichen/Wortabstand, so beträgt der Abstand zum nächsten darauf folgenden Zeichen nicht wie üblich ein Viertelgeviert, sondern ein Geviert. Die darauf folgenden Wortabstände in der gleichen Textzeile verhalten sich normal. Beginnt man jedoch mit der Eingabe-/Return-Taste eine neue Zeile, so erscheint automatisch auch an diesem Zeilenanfang ein Divis mit anschließendem Geviert-Wortabstand. Dieses „Geister-Divis“ lässt sich nicht separat anwählen.

    1 vote
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  9. PNG import broken

    Illustrator 25.4.8. (on macOS 10.14.6) can't import PNG files any more. For PNG files that have already been placed in previous versions, Illustrator reports a broken link and doesn't allow to relink. (PNG import worked fine in the previous version of Illustrator.)

    11 votes
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  10. Menu windows eventually are inoperable

    Usually once per day my file menu windows become inoperable, they are completely white. This has only started happening since the most recent update. The only way out of it is to shut down. It doesn't even let me save. I'm running Windows 11 and the version is 26.4.1.

    1 vote
    0 comments  ·  Performance  ·  Admin →
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  11. Copy-Paste from CAD

    In Windows (or earlier versions, I don't know where could be the difference) I could simply Ctrl+C and Ctrl+V from a AutoCAD drawing to Illustrator and it would paste the lines perfectly (as a group though).
    Now in Mac, it pastes a temp file direction.
    How can this be fixed? Thanks!

    OS: Mac Monterrey 12.5
    Illustrator 26.5
    CAD 2022

    1 vote
    0 comments  ·  Actions  ·  Admin →
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  12. Missing font from Adobe laptop to Desktop

    I created a design on my adobe Ipad. When I open file on Desktop Adobe says I am missing font and does not give option to activate. Font is DIMCondensed-Bold.

    1 vote
    1 comment  ·  Type, Fonts, Text  ·  Admin →
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  13. Rompe las líneas expandidas

    Al achicar o agradar un objetos con líneas expandidas, las deforma y las rompe.

    1 vote
    1 comment  ·  Other...  ·  Admin →
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  14. Measurement labels cannot be deactivated

    In "preferences" the option to disable "Measurement labels" does not work: they always remain active. It needs to be fixed because it is very annoying when drawing. Thank you.

    6 votes
    7 comments  ·  Other...  ·  Admin →
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  15. 合成フォントがつくれない

    1.illustrator 26.5
    2.合成フォント作成時。プルダウンからフォントの変更
    3.フォントを変更できる
    4.フォントをプルダウンから選んでも、フォントが変わらない。(初期設定されいるもののまま変更できない)

    上記のバグはフォントだけでなく、ウェイトの変更もできません

    53 votes
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  16. Using Type Character Panel generates error message 100% of the time

    Whenever I use the Type panel in Adobe Illustrator 2022 (Beta) 26.6.564, the bug window in the attachment opens up. This happens when trying to select a font or change any font characteristics. It occurs on two different computers running Windows 11 22H2. One is an AMD Ryzen 7 5800X with 32GB DRAM-DDR4 and the other is a Xeon processor with 64GB DRAM-DDR3.

    1 vote
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  17. Reordering artboards / double clicking an artboard zooms me into that artboard

    I experience the following disorienting app behaviour.

    How to reproduce:
    1. Zoom out with all the artboards in view.
    2. In the artboard list, find which artboard is highlighted.
    3. Click-and-drag that artboard. (Don't even really need to reorder it)

    Expected behavior:
    Nothing asides from reordering the artboards.

    Actual behavior:

    I am now zoomed into that artboard. I then have to zoom back out and continue reordering artboards at my desired birds-eye-view distance.

    11 votes
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  18. シンボルをコピペするとコピーしたものと違うシンボルオブジェクトがペーストされてしまう

    Adobe Illustrator2022(26.5)

    問題が発生したときに実行していた手順:
    あるシンボルインスタンスをコピペすると、コピーしたものと違うシンボルインスタンス(シンボルパネルに登録してあるもの)が差し代わってペーストされてしまう。

    すべてのシンボルインスタンスがそうなるわけではない。
    Adobe Illustrator2020ではこのようなバグは発生しなかった。

    想定していた結果:
    コピーしたものと同じシンボルインスタンスがペーストされるべき

    実際の結果:
    コピーしたものと違うシンボルインスタンスがペーストされた

    6 votes
    3 comments  ·  Symbols  ·  Admin →
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  19. 和文組版、縦組みでタブ設定した後の文字を「縦中横」にするとクラッシュする。

    和文組版中、縦組みの文字列でタブ設定した後の半角英数字を「縦中横」で縦にしようとするとアプリケーションがクラッシュする。また、「縦中横」設定した文字の前にタブを打ち込むと同じようにクラッシュする。

    2 votes
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    Need More Info  ·  PCM Miyuki responded

    簑原圭介 様

    Illustrator デスクトップ版をいつもご利用いただき誠にありがとうございます。

    いただきました内容が発生した際にお使いのIllustratorのバージョンをお知らせいただけますでしょうか。


    引き続きどうぞよろしくお願いいたします。

    Illustratorデスクトップ版チーム

  20. strange messages when saving

    this started with 26.5 update: saving a file shows a message that some variable text is converted to paths in the save progress dialogue.
    Since in some older version this message sometimes came before a crash with data loss, I verified the file - no text objects at all. Also it seems that the message is related to the amount of material saved

    1 vote
    0 comments  ·  User Interface  ·  Admin →
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