Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7797 results found
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Plugin issues detected
Some (not all) plugins do not work in Illustrator version 26.3.1. But they work fine in 26.2.1, also they work in all previous versions 26... and 25...
I tried to fix it, followed the advice "Repair Visual C++ DLL (Windows)", but it did not help https://helpx.adobe.com/illustrator/kb/plugin-missing-issue.html?trackingid=TG8SLGS2&mv=in-product&mv2=aiWindows 10 Pro 21H2
3 votes -
Optical kerning issue in some Japanese fonts
- macOS Monterey（version 12.3.1）／Illustrator 26.3.1
In optical kerning for many Japanese fonts,
the space between characters is too narrow and some characters overlap.[1] AI26-0-3.jpg
Illustrator 26.0.3
Examples of character spacing with different weights in some fonts
font-size:14Q[2] AI26-3-1.jpg
Illustrator 26.3.1
Examples of character spacing with different weights in some fonts
font-size:14Q[3] AI26-3-1overlap1.jpg
[4] AI26-3-1overlap2.jpg
[5] AI26-3-1_overlap3.jpg
Illustrator 26.3.1
Examples of character spacing in several sizes126 votes -
Zoom in command does not work
- Illustrator ver 26.3.1 (64 bit). My PC is SurfacePro7 with surface keyboard. GPU:Intel(R) Core(TM) i7-1065G7 CPU @ 1.30GHz 1.50 GHz
- pressed "control + +"
- expected zoom in.
- As a result, guide (Cyan line) was shown as if I pressed "control + :". When I pressed "control + :", it also results in guide showing.
- I do not have video
1 vote -
New Automatic file backup missing?
Just updated to AI 26.3.1 and the new Automatic Backup checkbox is missing from File Handling preferences.
Running macOS 10.5.7.
4 votes -
Illustrator 26.2.1 unable to save as .ai or .pdf
Details of your operating system
Windows 10
The version of Adobe Illustrator (desktop)
26.2.1
The steps you were taking when you experienced the issues
Save blank Artboard OK, but when with text, it is not saving/responding... hang
Your expected result and the actual result
Expects file to be saved as .ai or .pdf.... Actual it hangs and not saving
Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)1 vote -
Error al crear patrones
Cuando uno crea patrones a la vez se crean como cuadrados que serparan lo patrones esta se puede ver cuando uno expande el objeto, pero tambien a la vez afecta en el diseño cuando lo llevamos a Photoshop.
1 vote -
Cannot modify Fill and Stroke color of objects
Sometimes when the object is selected (think it is the select tool activated by A) I cannot modify the color of the stroke or fill. The popup menu that I usually use for this does not work.
1 vote -
Vertical Adjustment in Transform pallet is working in reverse.
The vertical adjustment of Transform Effect in the Appearance pallet is giving incorrect values (positive value for negative effects and negative value for positive effects). Menu path = Appearance Pallet/FX/Distort and Transform/Transform. In the second screen shot, the COPY of the red circle should be ABOVE the original by 300 pts according to the value in the vertical adjustment.
1 vote -
SVG Object IDs not exporting as unique
Export As > SVG
Object IDs: Unique
The object IDs are not unique.
I'm using the latest version of Illustrator.
I need to export unique IDs because I'm placing multiple SVGs in one HTML page.
1 vote -
keyboard shortcut(s) don't work
I have a couple keyboard shortcuts that do not work. Among them are Ctrl-Shift-O to outline fonts. and Ctrl+] and Ctrl+[ to arrange. I only have one custom shortcut Ctrl+Shift+P to place objects.
2 votes -
Illustrator2022 26.2.1 pdf保存時 線幅（pt)
Illustrator2022 26.2.1 pdf保存時 線幅（pt)
MacOS Catalina 10.15.7 特色オーバープリントした線幅がpdf形式へ別名保存時 ／（X-4 2008 日本）またそれ以外でも線幅が変わってしまう。
Illustrator2020 24.3.2 では問題なく保存可能です。1 voteHigashi さま
Illustratorデスクトップ版UserVoiceへのご協力をありがとうございます。
いただきました情報について、もう少し詳しい情報を頂けますと幸いです。
問題が発生したときに実行していた手順：
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などのように、不具合が発生するまでの手順を詳しくお知らせください。こちらで再現テストを行わせていただく際に必要な情報となります。
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どうぞよろしくお願いいたします。
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Offset path preview not working
Offset path not working 1 in 20 cases. When I type a word, expand it and then try to create an offset path, I cannot turn the preview of the offset path. When this happens and I confirm the offset path, I cannot ungroup the the original text and the offset path. When I try to ungroup it, the text becomes the original again. It is very frustrating. I've tried to turn of the GPU preview, I have turned off my mac several times and I have reinstalled the Illustrator itself. Nothing seems to work. I used the offset path…
1 vote -
Illustrator doesnt let me "Save as" or open a new file on Macbook M1
I have a Macbook air M1 with MacOs Monterey 12.2.1, Illustrator up to date 26.2.1 and for months I had been having an issue that happens anytime, when I want to Save as a file nothing happens or when I want to open a file directly from Illustrator nothing happens as well. And when it's a new file without a name it only let me saves it to Cloud when I close the doc. And whenever this inconvenient happen I have to close illustrator a re-open again the program and it's annoying because I'm waisting time and also I had…
2 votes -
Illustrator 2022 GPU Preview freezes on file load/zoom/switch with RTX 2060 and RTX 3060
Illustrator 2022 (26.2.1) freezes for up to 5 minutes when GPU Preview is enabled on file load, zoom, switch. The CPU usage rises to 99% during the freeze and a system level interruption is observed at the end of the freeze that lasts up to 10 seconds. A memory leak takes place after every freeze even after all files are closed. Only closing Illustrator entirely releases de the abnormally allocated memory. CPU Preview is not affected by this.
The tested systems are:
Setup 1:
Windows 11 64-bit, 21H2, 22000.652
Intel Core i7-9700F
32 GB RAM - DDR4-2666 - Dual Channel…2 votes -
Copy/Pasting Art Causes "Save Changes" Prompt When Closing File
If I copy the art in one document and paste it into another document, I will get the "Save changes to the AI document before closing?" prompt when I attempt to close the document from which the art has been copied, even though I have made no changes.
AI never used to do this to my recollection. It's a nuisance and causes doubts when I've been distracted from one task, only to come back and have to verify whether any changes have actually been made.
The majority of the time, no changes have been made but to be on the…
1 vote -
Importing SVG with a linked PDF inside a symbol does not work
Normally if you open an SVG file with an image xlink:href pointing to a ai/pdf file it links and shows the file where the image is. However, if that image is inside a symbol (I found some issues with <defs> too) it does not link and is missing entirely.
Broken:
<svg version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 400 400"> <use xlink:href="#symbol" width="400" height="400" /> <symbol id="symbol" viewBox="0 0 400 400" > <image width="400" height="400" xlink:href="linked.pdf" opacity=".4" /> <image width="400" height="400" xlink:href="linked.png" opacity=".4" /> </symbol> </svg>Working:
…<svg version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 400 400"> <image width="400" height="400" xlink:href="linked.pdf" opacity=".4" /> <image1 vote -
Expanding a path with a gradient doesn't expand, just creates a group with the same path
I want to expand a gradient applied to a path so that I have bands of colour as vectors in place of the gradient.
I have been using this tool in this way successfully but this week there seems to be a bug: it works until it doesn't and then doesn't work at all.
If I quit Illustrator and reopen everything it might work again, but with some paths it doesn't work at all. Please see my screenshots.
3 votes -
Exporting to tif: "An unknown error caused the operation to fail."
Normally rebooting solves problems like this, but not this time. Cannot save my file as a tif.
1 vote -
Illustrator freezes windows file explorer
Ever since the last update, occasionally Illustrator will completely freeze when I'm opening a file. Additionally, after that happens, every time I try to open an adobe product file from within file explorer, it also freezes. I have to restart the system to fix this. I can double click any other file within file explorer and it will open fine, but if I try to double click on any adobe product, it doesn't matter which one, it will completely freeze. But it all starts whenever it freezes from within illustrator.
1 vote -
1 vote
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