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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7723 results found

  1. Bleed not exporting as PNG or JPG

    I've just updated to Illustrator 26.2.1 and now I cannot export PNG or JPG files with bleeds.
    • I'm using File > Export > Export as... function.
    • There is a 9 pt bleed set up in the Document settings
    • "Use Artboards" option is selected on the Export dialog window.

    I'm on macOS 12.3.1.

    5 votes

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  2. ui scaling

    UI Scaling option is missing in Adobe Illustrator 2022 on Desktop

    Using a Macbook Air 2015 running MACosMonterey Version 12.3.1

    2 votes

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  3. Copying and pasting text turns it to outlines

    Copying and pasting text turns random parts of it to outlines. if you Option-drag the text, it works fine, keeps all the text in tact. this happens even in the same document, other documents.

    Makes working pretty much impossible between documents and just a pain in the same document.

    2 votes

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  4. カラーコード入力で色を変えると戻れない

    Illustrator 26.2.1
    windows10 21h1

    カラーモードRGBでカラーパネルもRGBでの作業で、カラーコード(#と6桁)を打ち込んで色を変え、前の色に戻したいなとctrl+z(取り消し)を押すと挙動がおかしいです。
    まったく戻らなかったり、カラーコードを打ち込む前の操作に戻ったりします。

    コミュニティに投稿し、再現されている方がいるのでバグだと思います。

    ご対応のほどよろしくお願い致します。

    https://community.adobe.com/t5/illustrator%E3%83%95%E3%82%A9%E3%83%BC%E3%83%A9%E3%83%A0-discussions/%E3%82%AB%E3%83%A9%E3%83%BC%E3%82%B3%E3%83%BC%E3%83%89%E3%82%92%E6%89%8B%E6%89%93%E3%81%A1%E3%81%99%E3%82%8B%E3%81%A8%E6%88%BB%E3%82%8C%E3%81%AA%E3%81%84/td-p/12870738

    7 votes

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    Under Review  ·  PCM Maro responded

    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    ご報告いただいた「カラーパネルの RGB カラーコードでの色変更が、操作(アクション)として正しく認識されない現象」の再現を確認いたしました。

    開発の対応状況などは、こちらでご報告できればと存じます。

    今後ともよろしくお願いいたします。

    Illustrator チーム

  5. グラデーションをかけたオブジェクトのSVGファイルのアセット書き出し

    グラデーションをかけたオブジェクトをアセット書き出しでsvgファイルに出力し、出力したsvgファイルを開くとグラデーションが消え黒いオブジェクトになる。

    2 votes

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    Under Review  ·  1 comment  ·  Other...  ·  Admin →
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  6. 1 vote

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    0 comments  ·  Performance  ·  Admin →
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  7. Recovered files folder appears after using Illustrator

    Every time after using Adobe Illustrator and the next time I turn on my Mac, «‎Recovered files»‎ folder appears in trash can with different Adobe folders inside. What’s this? Why it’s happening? And how can I fix it?

    macOS Monterey 12.3.1
    Illustrator 26.2

    4 votes

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  8. Illustrator not working correctly on large displays

    I am encountering numerous problems with Illustrator that I have not had before. I noticed that they all seem to revolve around things like selecting endpoints or handles for curves. Transforming elements seem to no longer align with the pointer when expanding. All of these are hard to pinpoint and I see numerous other people complaining about the same series of problems that I am having. I believe that it all has to do with Scaling on Large Screens.

    For example, I use 175% scaling on my LG 39" curved monitor. Trying to use the transform features after selecting an…

    1 vote

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    4 comments  ·  Other...  ·  Admin →
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  9. Editing pattern or symbol changes selected layer

    Upon exiting edit mode for symbols or patterns the selected layer will change to the top-most layer. It should remember the selected layer prior to entering edit mode and maintain that.

    2 votes

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  10. Text updates only appear after moving the text box

    Editing text in a text box still shows the old text/does not show the update. Only after moving the text object does it update. New text shows on hover/while editing, but it is overlaid onto the old text. Seems like the graphics aren't refreshing as they should.

    1 vote

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  11. 合成フォント使用時、パス上文字アウトライン後の文字の回転・変形

    ver 26.2.1
    パス上文字ツールで作成した円弧上の文字をアウトラインかけると勝手に回転、変形がかかります。
    以前のバージョンでは問題なかったので大問題です。早急に対応願います。

    13 votes

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    Under Review  ·  PCM Maro responded

    Illustrator 製品版フィードバックへのご協力ありがとうございます。


    ご報告いただいた「合成フォントが使用されているパス上文字をアウトライン化した際に、一部の文字が正しくアウトライン化されない現象」の再現を確認いたしました。

    こちらの問題は曲線パス上の文字の角度によって、再現の有無があるようです。

    また、ノーマルフォントの場合は再現しませんが、単一フォントのみで作成された合成フォントでは再現することが確認できました。


    今後ともよろしくお願いいたします。

    Illustrator チーム



  12. Font activation bug persists on Windows 10

    Font activation bug persists on Windows 10. Even after the upgrade, I'm still constantly having to deactivate and reactivate Adobe fonts to get them to display. Eventually the problem fixes itself, but it wastes lots of time every time I open the program

    2 votes

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  13. Stroke Aligned to Outside of Filled Shape and Fill of Shape Not Aligned

    When aligning a stroke to the outside of a fill area, there are areas in which the fill area is incompletely filled, or the fill extends beyond the stroke.

    Mac OS 12.0.1 (21A559)
    Illustrator 26.2.1

    2 votes

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    1 comment  ·  Strokes  ·  Admin →
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  14. Some variable fonts get expanded in parts

    If you apply a stroke to a live text using Acumin Variable Concept, Myriad Variable Concept, Minion Variable Concept fonts, the stroke stays solid.
    If you expand these, glyphs are united.

    However, if you do the same with Bahnschrift, Cascadia Code, Clash Grotesk Variable, Source Code Variable (and perhaps some other fonts), you get glyphs partitioned.

    To workaround this, we can use Pathfinder Add effect... but it won’t help if you have different fills applied to your characters.

    Why the results are different? why Illustrator treats some variable fonts as a collection of sub-parts, but others stay wholesome?

    13 votes

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  15. 'Export as' SVG No Longer Includes Width/Height on Embedded Images

    When exporting an AI file with an embedded PNG screenshot (added via File > Place) as an SVG, the <image> tag in the exported SVG file is no longer being created with "width" and "height" attributes.

    This creates an error when trying to use the exported SVG in XMLmind (which states that there is no width attribute on the <image> tag), and I imagine in other contexts as well.

    We're on an enterprise cloud subscription of Illustrator, so at any given time we're working with the most up-to-date version. In a similar file I exported to SVG back in January…

    2 votes

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  16. 3D Materials Broken shading on repeat shapes

    When using the new-ish 3D Materials fx on a group of shapes, some of which are aligned and repeating, the lighting and shading on one or more of the shapes breaks.

    There is a workaround of adjusting the position or corner radius of the shape(s) with the issue by an imperceptible amount. It took a lot of investigating to figure that out.

    1 vote

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  17. Paragraph Style -> Library Bug (Stroke Weight Lost)

    If you create a paragraph style with a thin outline (e.g. 0.25) different from the fill color, and then add that style to the library, the library does not record the weight assigned to the stroke (e.g. 0.25). See images. Note that "Annotations Red", and "Annotations Red Lib" are the same style, I renamed it to prevent an overwrite. As you can see, though the fill and outline colors are correct, the stroke weight resets to default.

    Also your system doesn't allow me to upload screen shots (.jpeg). Not sure what that's about. Here's a link to the my screencaps:

    3 votes

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  18. CC Libraries Convert "/" to Groups Popup Prompt

    CC Libraries Convert "/" to Groups Popup Prompt will not go away when "back to libraries" is selected after a click on anything in libraries pops back up again preventing any access to library. After much frustration, clicked "Convert" and has now destroyed the organization of my library by creating many empty groups and arbitrarily grouping other items.

    This was a huge library that took a lot of time to build, so I would love if it could be restored to its original stated before this "improvement".

    1 vote

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  19. Enlarging makes preview disappear

    When I zoom in extremely large, the image disappears. This happens with CPU activated and not activated.

    2 votes

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  20. While shift-dragging objects green plus appears and picture clipping file is created.

    This issue is intermittent, but when shift-dragging an object in order to maintain vertical or horizontal position during movement, a green plus will appear next to the cursor and upon release, the object will snap back to its original position and refuse to be moved until you use the Cmd+Shft+B shortcut, which seems to clear it temporarily. However, if after that green plus appears you drag your cursor off-window to the desktop, a macOS picture clipping file is created. I have been unable to locate any settings for adjusting the behavior of mac's legacy clipping feature, so I'm hoping this…

    5 votes

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    1 comment  ·  Other...  ·  Admin →
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