Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7716 results found
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png export fails
Illustrator 2023 crashes almost every time I try to export my work into a .png file
1 vote -
Modification manuelle bloc texte/image
Impossible de modifier les blocs manuellement avec la souris-flèche noire.
J'ai quasi tout essayé (mise à jour, redémarrage, désinstallation, etc.)1 vote -
Bad polish translation. 3D and materials
In 3D and materials tools. Inflate properties has translated volume to "głośność" which means loudness in polish. It should be translated to "objętość" instead.
Clearly translator had no context.
In the same menu there is a lot of issues with translation too, but that one was most bizzare to me and made me come here to post this issue.
Someone really should take a closer look at it.
Thanks1 vote -
getSystemPath using CSInterface throws URI Malformed error
I was trying to get the my documents folder path of the system using CSInterface getSystemPath function. It works in most of the cases. But it throws URI malformed error (refer the screenshot below), if the path of the documents folder contain characters from languages other than English.
I debugged the CSInterface.js file at line 521. And I found that the below piece of code returns the path of the folder without encoding the characters from languages other than English.
window.adobe_cep.getSystemPath(pathType)
IN MY CASE:
Path of documents folder: "C:\Users\sanjay\OneDrive - Élégante\Documents".
window.adobe_cep.getSystemPath(pathType)
// Returned value -…1 vote -
1 vote
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You just updated Illustrator and now can't connect to Pantone Connect
When you guys updated Illustrator you made it so I can't connect to Pantone Connect - the arrow button to sign in to Pantone Connect after I type in my email address refuses to click so I can go to the next screen and type my password. And when I try to connect through one step sign in it doesn't recognize i already have a Premium account and wants me to pay again! This needs to be fixed immediately! I have work that needs Pantone colors right now!!!!
1 vote -
Consistant crashing when trying access swatches through color picker window
As per title
Version 27.4
M1 MacBook Pro, Monterey 12.5.11 vote -
Font not automatically updating embedded Font
I am using an exported PDF from Autodesk Inventor where there is an embedded Font included but not showing i original PDF.
I use Illustrator for Finetuning the PDF and also for updating the font.
this last thing normally goes automatically when opening, Illustrator changes/updates it directly.
Since today it didn't work, I was frustrated but then I tried downgrading to 27.1 and this did the trick.Please can you get this back straight and repair this.
Thank you.
1 vote -
PC performance issues when using the Shape Builder tool on dxf files (or vector format).
When using the shape builder tool against a dxf file (or vector format), the CPU usage is not high and not working.
When using Simplify on a dxf file (or vector format) to reduce the number of paths, the CPU usage increases to approximately 100%, confirming that the CPU is working correctly.
This behavior makes sense since the calculations are done by the CPU since it is a vector format.However, when using the shape builder tool, the CPU and GPU functions are not used.
I was checking the resource monitor and the CPU and GPU usage was about 3%~5%.1 vote -
Applescript Artboard Name no longer works
Getting/Setting name of artboard no longer works. It used to work fine. It is an issue with class of properties. All options Fail.
1. name of (get properties of artboard 1) -- error
2. get item 7 of properties of artboard 1 -- error
3. name of artboard 1 -- always failedIf you insert «class bAl9» in place of Name and compile, it does not fail however will fail next time since the dictionary replaces it with Name
1 vote -
文字をアウトライン化した時、文字ズレが発生した
Windows10 Illustrator 27.4にて文字をアウトライン化した時、文字ズレが発生した。
1 vote -
Missing Pixels After Rendering 3d Objects
Windows 11
AI 2023 Version 27.4Whenever I render 3d objects in illustrator,
missing pixels or weird scratches show up within
the object. It doesn't matter if I change the
lighting or material or size, the issues are still there.The scratches show up when I export the objects as well. My document raster effect settings are on 300 ppi.
Also, changing from CPU/GPU view doesn't make
a difference.This only started happening in the past few days.
I've used this tool before on my computer W/o
issues. My GPU is up to date. It’s equipped to handle everything. I’m…1 vote -
PLEASE FIX THE BUG THAT KEEPS FREEZING AND CRASHING THE APP WITHOUT SAVING
I have an HP Pavilion using the latest version of Adobe illustrator and ever since the update it has been constantly crashing without saving and when it finally works, certain items have disappeared but by time I am halfway done fixing it and crashes again losing all progress.
1 vote -
Recolour tool does not load custom colour palettes (AI 27.3)
I have restarted my machine already multiple times, but when I try to use the recolour tool, the added colour palettes I created do not load on the right hand side
1 voteThis happens because the swatches from the local library should panel should be added in the document’s Swatches panel for the Recolor to use it.
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knife tool missing. it is not there
Knife tool is missing
1 vote -
ÇOK ÖNEMLİ ÇOK ACİLLL - Otomatik kaydetme çalışmıyor
Merhaba,
Hem bu versiyon (beta), hem de en son yayınladığınız versiyonda;
- Otomatik belge kaydetme özelliği düzgün çalışmıyor. Çalışmaya başladığında programı kesinlikle kilitliyor. Otomatik kaydetme özelliğini kapattığım zaman programı kullanabiliyorum1 vote -
Cannot move Guide line even when it is unlocked
Cannot move "Guide" line with selection tool or direct select tool even when the layer of "guide" is unlocked. Been happening for a week now.
1 voteGuides in Illustrator can be locked in two ways: separately, as any other object, or all at once, using View > Guides > Lock/Unlock Guides command, which is independent of the common way, and won’t allow you to unlock guides later one by one, only all of them together.
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Modalità contorno
ho problemi con la modalità contorno. Quando la attivo, Illustrator mi mostra sempre l'anteprima (sia con CPU che con GPU) anche se la modalitrà controno risulta effettivamente attiva. Ho controllato anche le impostazioni del documento su "imposta documento", ma la voce "mostra immagini con metodo contorno" è comunque disattiva. Inoltre quando risulta attiva, anche se non lo è veramente, non riesco a muovermi all'interno del documento e praticamente si "fissa" finchè non attivo nuovamente la modalità anteprima.
1 vote -
When applying a smart filter, it doesn't show up under the layer in the layers panel.
The smart filter in the layers panel is no where to be found...
1 vote -
Illustrator v. 27.3.1 wont open from Creative Cloud
When i try to open Illustrator from the Creative Cloud App, it simply wont open the program. It appears in the taskbar with AI logo, but nothing happens.
Please help, im working with a deadline :)1 vote
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