8266 results found

1. Illustrator on Windows 11 does not reflect custom paper size selected in printer preferences

   I use Adobe Illustrator for production label printing with a tsc label printer.

   On Windows 10, when I opened Illustrator Print > Setup > Printer Preferences, changed or created a custom paper size, and clicked OK, the selected paper size was immediately reflected in Illustrator’s print dialog.

   After upgrading to Windows 11, this no longer works.

   Steps to reproduce:
   1. Open an Illustrator file.
   2. Go to File > Print.
   3. Click Setup / Preferences for the printer.
   4. Create or select a custom paper size in the printer driver.
   5. Click OK and return to Illustrator’s print dialog.

   Expected result:
   The paper size selected in the printer driver should be reflected automatically in Illustrator’s print dialog.

   Actual result:
   Illustrator does not update to the selected paper size. The newly created paper size appears in the list, but I have to manually scroll through the media size list and select it again.

   This is a serious production issue because label sizes change frequently in 1 mm increments. It worked correctly on Windows 10 but not on Windows 11.

   Environment:
   - Windows 11
   - Adobe Illustrator version: 30.4

   I use Adobe Illustrator for production label printing with a tsc label printer.

   On Windows 10, when I opened Illustrator Print > Setup > Printer Preferences, changed or created a custom paper size, and clicked OK, the selected paper size was immediately reflected in Illustrator’s print dialog.

   After upgrading to Windows 11, this no longer works.

   Steps to reproduce:
   1. Open an Illustrator file.
   2. Go to File > Print.
   3. Click Setup / Preferences for the printer.
   4. Create or select a custom paper size in the printer driver.
   5. Click OK and return to Illustrator’s print dialog.

   Expected… more

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   0 comments  ·  Print  ·  Delete…  ·  Admin →
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2. フォントアクティベートがイラレで反映されない

   AdobeCCから新規フォントをアクティベートONをしても、イラレの方では反映されません。
   また、イラレのフォントパネルから検索→クラウドからインストールする場合は永遠と読み込み中になり、少し時間が経つと読み込みもなくなってしまいます。

   ・AdobeCCの再インストール→再起動
   ・AdobeCCでのフォント無効化　ON/OFF
   ・イラレ側でのフォント自動アクティベート外す
   ・フォントのキャッシュ削除

   など試みましたが改善無しです。
   必要なフォントが使用できずかなり困っています。

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   4 comments  ·  Cloud, Libraries  ·  Delete…  ·  Admin →
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3. 別名保存モーダル表示

   別名保存すると、選択項目がほぼ見えないモーダルが発生する

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   Need More Info  ·  1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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4. Illustrator on iPad crashes

   J'ai un Ipad 9ème Génération version 26.4.2 , quand j'essaye d'ouvrir un fichier qu'il soit existant ou nouveau Illustrator crash. Sur mon PC le logiciel fonctionne correctement tant dis que photoshop et les autres logiciels de la suite adobe fonctionne également sur la tablette. Ce n'est pas la première fois que ce bug arrive. Quelqu'un aurait une solution ? Merci

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   0 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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5. Always crashes upon clicking All Formats (*.AI; *.AIT;...) button in the Open File dialogue box

   Any time I try to open a file and ACCIDENTALLY hit the button All Formats, Illustrator freezes and stops responding. I have to close the program. This issue has been consistent across multiple versions and 2 computers, and happens every single time.

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6. "Exportar para Telas" não mantém o caminho de destino da pasta de origem do arquivo

   "Exportar para Telas" não mantém o caminho de destino da pasta de origem do arquivo

   Em versões anteriores do Illustrator (até a 24.1.3), o diálogo "Exportar para Telas" usava automaticamente a pasta do arquivo .ai como destino padrão de exportação, e lembrava o caminho entre sessões. Esse comportamento foi alterado em alguma atualização posterior e, desde então, o caminho de exportação é resetado toda vez que o Illustrator é reiniciado.

   Embora a correção tenha sido anunciada no Beta 29.5.52 (março de 2025), o comportamento ainda não está funcionando de forma consistente na versão de release geral.

   Comportamento esperado: ao reabrir o Illustrator e usar "Exportar para Telas", o caminho de destino deveria ser mantido — preferencialmente o mesmo da última exportação ou, como padrão, a pasta onde o arquivo .ai está salvo.

   Comportamento atual: o caminho de exportação é resetado a cada reinicialização do aplicativo, obrigando o usuário a navegar manualmente até a pasta de destino em toda nova sessão.

   Essa é uma funcionalidade básica que impacta diretamente a produtividade no dia a dia. Solicito que a correção seja consolidada e entregue de forma estável na versão de release geral o quanto antes.

   "Exportar para Telas" não mantém o caminho de destino da pasta de origem do arquivo

   Em versões anteriores do Illustrator (até a 24.1.3), o diálogo "Exportar para Telas" usava automaticamente a pasta do arquivo .ai como destino padrão de exportação, e lembrava o caminho entre sessões. Esse comportamento foi alterado em alguma atualização posterior e, desde então, o caminho de exportação é resetado toda vez que o Illustrator é reiniciado.

   Embora a correção tenha sido anunciada no Beta 29.5.52 (março de 2025), o comportamento ainda não está funcionando de forma consistente na versão de release geral.

   Comportamento esperado: ao reabrir… more

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   0 comments  ·  File Save, Import and Export  ·  Edit…  ·  Delete…  ·  Admin →
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7. Not working GPU - not active on MAC Studio M2 Ultra

   I have a problem with GPU display on my MAC Studio 2023 M2 Ultra with MAC OS 26.4.1 TAHOE.

   • when I turn off or on the ruler display, the screen flashes black and the Display with GPU function is deactivated.
   • the same situation occurs when I have a grouped object, when I want to Edit it. The screen flashes black and the GPU does not work.

   It has been doing this since Illustrator version 30.3 after the MAC OS update to 26.4.1. I have to close the application and after reopening it, the GPU is active! But just hide the ruler, or edit a grouped object, or objects with a selected mask, the same thing happens.

   It can't be worked on !!

   I have a problem with GPU display on my MAC Studio 2023 M2 Ultra with MAC OS 26.4.1 TAHOE.

   • when I turn off or on the ruler display, the screen flashes black and the Display with GPU function is deactivated.
   • the same situation occurs when I have a grouped object, when I want to Edit it. The screen flashes black and the GPU does not work.

   It has been doing this since Illustrator version 30.3 after the MAC OS update to 26.4.1. I have to close the application and after reopening it, the GPU is active! But just hide the… more

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   0 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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8. Cursor disappearing when in Illustrator after having a different app open

   I had my cursor disappearing in Illustrator whilst in split screen with Discord and Illustrator. Cursor was visible in Discord but the moment i went to Illustrator, it disappeared.

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9. 日本語入力ができなくなるバグ

   【不具合報告】macOS Tahoe 標準日本語 IME が Adobe Illustrator でインライン入力に失敗する

   ■ 環境
   ・macOS Tahoe (26)
   ・Adobe Illustrator 29.8.6 および 30.3 の両バージョンで共通して発生
   ・IME: macOS 標準日本語入力（ライブ変換オフ）
   ・ハードウェア: Apple Silicon Mac

   ■ 症状
   Illustrator のテキストツールで日本語を入力しようとすると、未確定文字がアプリケーション内のカーソル位置（インライン）に表示されず、画面左下にフローティング変換ウィンドウとして表示される。変換ウィンドウ内で確定（Return）を押してもアプリケーション側に文字が入力されず、ウィンドウも消えない。

   Illustrator を再起動すると一時的に回復するが、数十分〜数時間の作業後に再発する。この症状は Illustrator のバージョンを変えても変わらないため、macOS Tahoe 側の IME の実装に起因する問題と考えられる。

   ■ 再現手順
   1. Illustrator を起動し、任意のドキュメントを開く
   2. テキストツールでテキストオブジェクトをダブルクリック
   3. 数十分〜数時間日本語入力を継続する
   4. 値わず、未確定文字がインラインではなく左下のフローティングウィンドウに出るようになる

   ■ 試みた対処（すべて効果なし）
   ・アプリケーションおよびシステムの再起動
   ・対象アプリケーションのキャッシュ・環境設定リセット
   ・フォントキャッシュのクリア
   ・入力ソースの再登録
   ・ライブ変換の ON/OFF 切り替え
   ・アプリケーシンのバージョンダウングレード（30.3 → 29.8.6）

   ■ 鈴決した事実
   AppleScript による Illustrator への JavaScript 実行命令は正常に通るため、Apple Events 自体のブロックはない。IME とアプリケーション間のインライン入力連携（Text Input Client プロトコル）が切れることが原因と考えられる。

   ■ 要望
   macOS Tahoe の標準日本語 IME において、長時間使用後にインライン入力セッションが失われる不具合を修正していただきたい。特に Adobe Illustrator のようなプロフェッショナル送のドローイングアプリケーションでの再現性が高い。

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   Need More Info  ·  1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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10. DICカラーの表示がおかしい

    Ver30.3で新規ファイルを作成したうえでカラーにDIC指定をすると、色がくすんで表示されます。CMYK値に変換したとき、くすんだ色のままの数値になってしまいます。
    新規ではなく以前作ったファイル上でDICカラーを指定した場合はこれまで通りの表示になっています。
    設定の変更で対応可能でしょうか？

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    3 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Got resolved with toggling the way Spot Colors are handled with a dedicated Spot Colors option in the Swatches panel’s dropdown menu

11. View menu - Spanish word for "flattening" is misspelled

    It should say "acoplamiento" instead.

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    Under Review  ·  1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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12. プリントアウトを途中でキャンセルすると操作できなくなる

    プリントアウトが完了する前（ゲージが最後まで行く前）に途中でキャンセルボタンを押すと、
    マウスやキーボードでの操作が一切効かなくなる。
    カーソルは動くし、キーボードでショートカットキーを打ち込むと効いているような感じでメニューバーが反応はするが、まったく操作できなくなる。
    アプリを終了することすらできなくなる（カーソルは動くのに）。
    なので強制終了するしかなくなる。

    なお、強制終了のウィンドウを開いてもアプリ自体に問題ないように見えるが
    実質フリーズしている状態。

    また、アプリを再起動しても、回線が混んでいるとのメッセージが出て
    ファイルを開くのも非常に時間がかかる時がある。

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    5 comments  ·  Print  ·  Delete…  ·  Admin →
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13. フォント Noto Sans

    30.3.0にアップデートした途端Noto Sansが表示されなくなった。
    バージョンダウンで戻ります。

    macOs

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    1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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14. The preview is incorrect because some images are missing

    Ever since at least Illustrator version 29.8.5, I've been having preview issues with linked images. Some images are missing from my preview.

    I tested it in Illustrator 30.3, and the problem persists.

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    Need More Info  ·  6 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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15. Panning at high zoom levels appears blurry

    The issue that previously occurred and was resolved has reappeared in the latest version. I have attached the previous link and details. I kindly request a prompt resolution.

    https://community.adobe.com/questions-652/document-work-area-appears-blurry-repost-814442

    ---

    If you drag to work with the preview enlarged, the work area preview will look blurry.
    The more you zoom in, the more severe the symptoms are.
    There wasn't until the last version of 2023, but it came up at some point.
    Due to the nature of the work, there are many cases where the work is small, so it is enlarged and modified.

    It's quite disruptive to the workflow. Please fix it quickly Adobe…

    Below are the things I've done before.
    Attached is the video as well.

    <Things I've tried>
    - Upgrade computer RAM, cpu, graphics card
    - Check on 3 computers
    - Initialization
    - Initialize configuration settings
    - rename and reset folders in %appdata%
    - Check after installing an earlier version of illustration
    - Check after installing the latest illustration version
    - Upgrade/downgrade graphics card drivers to the latest
    - Turn off gpu acceleration (not a fundamental solution)
    - Check Windows Update
    - Update/Remove and reinstall the Wacom driver
    - Check by file capacity (at least one letter appears in the blank document. No matter file size.)
    - Pixel Preview settings has always been unchecked
    - The file path is local, not server.

    People who have experienced the same symptoms,

    why don't you form a league with me? ¯_(ツ)_/¯

    Don't say turn off gpu perfomence ☹☹☹
    I upgraded my graphics card to the latest to take advantage of gpu.

    A Korean representative has confirmed that the illustration is defective.

    https://community.adobe.com/t5/illustrator-discussions/%ED%94%84%EB%A6%AC%EB%B7%B0-%EB%B8%94%EB%9F%AC-%ED%98%84%EC%83%81/m-p/15090468?profile.language=ko

    don't encourage me to chat. They don't know the answer either. Just fix it quickly.

    ---

    Sentences with a translator, not as smooth as locals.
    I ask for your understanding if you felt bad.

    The issue that previously occurred and was resolved has reappeared in the latest version. I have attached the previous link and details. I kindly request a prompt resolution.

    https://community.adobe.com/questions-652/document-work-area-appears-blurry-repost-814442

    ---

    If you drag to work with the preview enlarged, the work area preview will look blurry.
    The more you zoom in, the more severe the symptoms are.
    There wasn't until the last version of 2023, but it came up at some point.
    Due to the nature of the work, there are many cases where the work is small, so it is enlarged and modified.

    It's quite disruptive to the workflow. Please… more

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    Need More Info  ·  2 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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16. Transparency Lost in After Effects When Importing v30 AI Files

    Transparency Information Lost When Importing Illustrator v30 AI Files into After Effects 2026

    Environment:
    - Hardware: MacBook Pro 16-inch (November 2023), Apple M3 Pro, 36GB RAM
    - OS: macOS Sequoia 15.7.4
    - Illustrator version with issue: v30.2.1 (2026)
    - Illustrator version without issue: v28.7.10 (2024)
    - After Effects version: 2026

    When an .ai file saved in Illustrator 2026 (v30) is imported as footage into After Effects 2026, transparency information — including blend modes, opacity settings, and effects such as drop shadows — is lost or ignored. Affected layers render as fully opaque.

    Re-saving the identical artwork in Illustrator 2024 (v28.7.10) and importing that file into the same After Effects project resolves the issue completely.

    This suggests that a change in the .ai file format or internal data structure introduced in v30 is no longer being parsed correctly by After Effects' AI importer.

    Saving from v28.7.10 is a confirmed workaround, but this should not be necessary.

    Is there a known fix? Is this a confirmed bug?

    Thank you for the continued development of Adobe Illustrator. I am a professional graphic designer working in prepress and print production, and I greatly appreciate the dedication your team puts into this product. I would like to report what appears to be a compatibility regression introduced in Illustrator v30.

    — Reported by I'm John

    Transparency Information Lost When Importing Illustrator v30 AI Files into After Effects 2026

    Environment:
    - Hardware: MacBook Pro 16-inch (November 2023), Apple M3 Pro, 36GB RAM
    - OS: macOS Sequoia 15.7.4
    - Illustrator version with issue: v30.2.1 (2026)
    - Illustrator version without issue: v28.7.10 (2024)
    - After Effects version: 2026

    When an .ai file saved in Illustrator 2026 (v30) is imported as footage into After Effects 2026, transparency information — including blend modes, opacity settings, and effects such as drop shadows — is lost or ignored. Affected layers render as fully opaque.

    Re-saving the identical artwork in Illustrator 2024 (v28.7.10)… more

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    1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

    Hi,

    
    

    Thank you for reporting this issue. Could you please try reproducing the workflow on the latest version of Illustrator (v30.3) and let us know if the issue still persists?

    
    

    Thanks,

    Illustrator Team

17. Discover panel not working

    The discover panel and tutorials are not working,

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    Need More Info  ·  1 comment  ·  Learning and Help  ·  Delete…  ·  Admin →
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18. Windows Explorer freezes when Saving As PDF

    • Fresh install of Windows 10 Pro. Fully up-to date (as of Feb. 27, 2026). DXdiag attached.
    • Illustrator 30.2.1 (64-bit) ** Only Illustrator and Photoshop installed (via Creative Cloud application)

    1. Open AI file
    2. Save as.. PDF
    3. Choose a PDF option, click Save
    4. Click Windows Start Menu icon (or any other icon on the task bar) - Windows task bar (explorer.exe) will be unresponsive
    5. To remedy, Ctrl-Alt-Del and open Task Manager -> Right-click Windows Explorer -> Restart

    I literally have to do this every time I start Illustrator. It then seemingly stay stable for awhile, but then will randomly lock up Windows Explorer again after working for awhile. It seems to most often happen when using the Type tool, and clicking on other parts of the Workspace.

    This is infuriating, and has caused me to entirely reinstall the Operating System to try to find a remedy. Nothing has worked.

    • Fresh install of Windows 10 Pro. Fully up-to date (as of Feb. 27, 2026). DXdiag attached.
    • Illustrator 30.2.1 (64-bit) ** Only Illustrator and Photoshop installed (via Creative Cloud application)

    1. Open AI file
    2. Save as.. PDF
    3. Choose a PDF option, click Save
    4. Click Windows Start Menu icon (or any other icon on the task bar) - Windows task bar (explorer.exe) will be unresponsive
    5. To remedy, Ctrl-Alt-Del and open Task Manager -> Right-click Windows Explorer -> Restart

    I literally have to do this every time I start Illustrator. It then seemingly stay stable for awhile, but then will randomly lock up Windows… more

    • 

    1 vote

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    Need More Info  ·  5 comments  ·  Performance  ·  Delete…  ·  Admin →
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19. Scroll wheel crash

    Logitech MX Master 2S mouse scroll wheel has stopped functioning in latest versions of AI. Currently hanging and crashing.
    Latest Windows, Latest AI. Latest nvidia driver.
    Asuswrx90, AMD7965, 256 QVL RAM, 5090Founders, Samsung 9100 m2 OS/CACHE/Storage drives
    Expected: smooth scroll
    Actual: App hangs for 2 seconds.
    GPU accelleration settings on or off make no difference.
    I suspect it is a logitech driver issue but a basic bit of mouse functionality in very very common hardware should not be happening.

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    Request to Contact Support  ·  2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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20. Free Transform resets frame after each use

    If it was the only problem... Have you ever tried to "free transform" an object like you can do it with Photoshop in a breeze ? Free Transform tool (Free Distort) resets the handles to the rectangular bounding box after each handle drag! Super convenient to adjust a deformation! But did Adobe internally have the distortion tools proposed in Illustrator tested? there are 3 or 4 but all are tedious to use and very incomplete. Please, Adobe, put all this in the trash and replace these useless things with a single tool effective and intuitive... exactly like the "free transform" of Photoshop! Speak to real graphic designers and they will show you how to make real tool!

    If it was the only problem... Have you ever tried to "free transform" an object like you can do it with Photoshop in a breeze ? Free Transform tool (Free Distort) resets the handles to the rectangular bounding box after each handle drag! Super convenient to adjust a deformation! But did Adobe internally have the distortion tools proposed in Illustrator tested? there are 3 or 4 but all are tedious to use and very incomplete. Please, Adobe, put all this in the trash and replace these useless things with a single tool effective and intuitive... exactly like the "free transform"… more

    1 vote

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    0 comments  ·  Tools  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Illustrator today properly keep the Free Transform frame deformed after each use, until you destroy the group it creates.

    If you still have problems with the way it works — please comment back.