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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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7892 results found

  1. CPU and GPU preview aren't working correctly

    This is the difference I have while viewing through CPU or GPU. The correct en smooth view is CPU and the other GPU. I never had this problem before with illustrator until a month ago but then again only with DXF files. Now it also jumped into my regular files.. I can't visualy snap lines to each other because they appear to be off but when viewing with CPU they aren't. How can this problem still be there, I saw messages appearing from 2018 with the same reports... Also attached my mac's specs.
    Please let me know how to solve…

    1 vote
    2 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  2. SVG Export code issues with fill gradient color

    • Windows 10 Enterprise
    • Illustrator 25.4 and later, 26, 27 (all)

    When I export SVG (Save as -> Save as SVG), the path with a a fill gradient color generated a dirty long CSS code:

    <?xml version="1.0" encoding="utf-8"?>
    <!-- Generator: Adobe Illustrator 26.5.0, SVG Export Plug-In . SVG Version: <?xml version="1.0" encoding="utf-8"?>
    <!-- Generator: Adobe Illustrator 26.5.0, SVG Export Plug-In . SVG Version: 6.00 Build 0) -->
    <svg version="1.1" id="Livello_1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" x="0px" y="0px"
    viewBox="0 0 50 50" style="enable-background:new 0 0 50 50;" xml:space="preserve">
    <style type="text/css">
    .st0{fill:url(#Element200000012443458042858059010000003463708424840614056);}
    .st1{fill:url(#Element100000127017412019725090950000006481867756431396536);}
    </style>
    <linearGradient id="Element2_00000010313092043105879430000008226129921869105801_" gradientUnits="userSpaceOnUse" x1="0" y1="20.15" x2="50" y2="20.15">
    <stop…

    1 vote
    0 comments  ·  Gradients  ·  Admin →
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  3. Crash on creating new file

    I updated to Illustrator 2023 (v27.0.0) a few days ago. Now, whenever I launch and try to create a new file, the program crashes. I can't do anything. I'm running MacOS 12.6.

    1 vote
    1 comment  ·  Launch  ·  Admin →
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  4. Image appears different in review link than in illustrator desktop app

    When I share my illustrator design through the BETA share option one of my graphics displays differently through the link than it does in Illustrator. See screenshot. Image from the review link and image in the actual illustrator file.

    1 vote
    1 comment  ·  Images, Links  ·  Admin →
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  5. SVG export from Indesign PDF not cropping to artwork

    Part of my team's workflow involves exporting a PDF from Indesign 2021 (Mac) and then converting to SVG via Illustrator "Export As…" with "Artboards" unchecked. Illustrator 2021 and prior versions cropped the SVG export to the artwork, which is what we want. Illustrator 2022 and 2023 always crop to the artboard, even when it's unchecked.

    What appears to be happening is that the Indesign pdf has a page sized clipping path which Illustrator used to ignore, but no longer does. I'm not sure if it's a bug or a feature, but we really need it to go back to the…

    1 vote
    0 comments  ·  File Save, Import and Export  ·  Admin →
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  6. BridgeTalk.getSpecifier( "estoolkit") no longer works in Illustrator 2022 & 2023. Returns null

    I have a script that runs in Illustrator and needs to send progress information to a ScriptUI user interface running in Extendscript Toolkit. Since Illustrator 2022, the function call BridgeTalk.getSpecifier( "estoolkit") returns null. As a result, my script is unable to send messages to Extensscript Toolkit. My workaround has been to use Illustrator 2021, where this functionality still works. It works in Illustrator 2020 & 2021 but does not work in Illustrator 2022 & 2023.

    1 vote
    0 comments  ·  SDK and Scripting  ·  Admin →
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  7. Not saving changes for transparency.

    I am using latest Illustrator 2023 on Windows 11 22H2, after changing transparency of any object / text when i save file it saves but when i open again it's actually not saved (only transparency setting) rest all changes are saved (video attached) to get idea but don't know why it's not showing menu in video, but you will get what i mean.

    1 vote
    2 comments  ·  File Save, Import and Export  ·  Admin →
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  8. Color slider

    Mac. OS 12.6. Illustrator 27.0. MacBook Pro 13 inch, M1 chip + external monitor.
    Tried changing color with slider, but the slider hides, doesn't display numbers.
    See screen recording

    1 vote
    3 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  9. An object's stroke thickness when it is copied and pasted

    I have scales strokes and effects checked off in preferences and under transform but even if not, the problem persists. When I create an object with the blob brush tool, and I color it in, then copy and paste it, the stroke thickness changes (thicker or thinner). I am not changing size, just copying and pasting it.

    1 vote
    1 comment  ·  Strokes  ·  Admin →
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  10. 複数のアートボードをPNGで書き出しする際に、裁ち落としが反映されない

    Windows10、バージョン26.5
    複数のアートボードを作成し、「書き出し形式」より、「アートボードごとに作成」にチェックを入れ、pngファイルとして書き出ししました。
    ドキュメントで裁ち落としが設定されているにもかかわらず、裁ち落としが反映されませんでした。

    1 vote
    4 comments  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?
    PCM Miyuki responded

    照留セレン（てるるせれん）様

    Illustratorデスクトップ版UserVoiceへのご協力をありがとうございます。

    Ten_A様からのコメントの方法をその後お試しいただけましたでしょうか。

    もしも、まだ不具合等ございましたらお知らせくださいませ。


    また、Illustratorの使い方や、お使いの上での問題点を他のユーザーのみなさんと情報交換ができるサポートコミュニティがございますので、バグかどうかご判断の際に、こちらへご投稿されて情報収集いただくことも可能です。

    https://adobe.ly/3BykkSB

    今後ともどうぞよろしくお願いいたします。

    Illustratorデスクトップ版チーム

  11. Can't Save AS!!!!!

    When I try to SAVE or SAVE AS. Nothing happens. This is a random bug just pops up randomly.

    It won't let me save or even save as. When I click Save As the finder box doesnt open so I can't do anything.

    I'd have to force quit so that AI thinks it crashed then pray that I get my recovered document when I open it up again.

    FIX THIS PLEASE.

    MAS OC : Monteray 12.3.1

    Illustrator : 26.5?

    1 vote
    1 comment  ·  Performance  ·  Admin →
    How important is this to you?

  12. Applying Inflate Clips the Ends of a Line

    I made a line with the line tool, made the stroke 3 points wide, and chose a color for the stroke. I also went into the stroke options and chose the rounded cap. Then I used the width tool to tweak the shape of the line to resemble the object I was drawing.

    When I go to Effect-->3D and Materials-->Inflate, it crops off both the top and bottom end of the line.

    I'm using Windows 11 and Adobe Illustrator 2022 v. 26.5.

    1 vote
    1 comment  ·  Effects, Appearance, Graphic Styles  ·  Admin →
    How important is this to you?

  13. Print setup dialog

    Windows 11 Enterprise 21H2
    Adobe Illustrator 26.5 (64-bit)

    BUG!
    All printer settings are greyed out under general, and no preview.
    Need to go into Adobe PDF printer settings, then back to the desired printer to activate the settings under General.

    1 vote
    0 comments  ·  Print  ·  Admin →
    How important is this to you?

  14. fonts not displaying online

    The specified typefaces rarely display online when sharing for review. They are being replaced by something else. This makes sharing a file online for review a waste of time. Even if I use an activated Adobe font, this font will unlikely be displayed in the browser. Even using a web friendly font doesn't help

    1 vote
    1 comment  ·  Type, Fonts, Text  ·  Admin →
    How important is this to you?

  15. problem with save file to PDF

    when trying to save file to PDF it gives an error and also sometimes we don't see the text box with the save or other things at all
    we use version 26.5 with windows 11Home version 21H2 build 22000.978 ( X64 , 64bit )
    16GB RAM

    1 vote
    2 comments  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  16. Align text to Artboard

    When I Select text "Arabic or English" and align it to Artboard center , The alignment move to the right of the center. it just happen to Text and more obvious to Arabic text.

    1 vote
    3 comments  ·  Align, Distribute  ·  Admin →
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  17. Cannot create new file and every time I restart it asks me to repair creative cloud, its extremely annoying!!

    This doesn't happen all the time, but most of the time I click "File -> New" nothing happens? its extremely annoying!!!!!! I have windows 10 with all the newest updates, it also asks me to repair creative cloud almost every time I start my computer. Everything else works smoothy except Illurstator.

    1 vote
    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

  18. some shortcut combinations don't work.

    Hi. I found that some shortcut combinations don't work.
    I use WIN10, Ai 2022, Korean.

    "Ctrl+Shift+1", "Ctrl+Shift+5" don't work with the number keys on the right numberpad. (with upper numberpad, it does work well.)

    (I assign them to adjust text size stuffs)

    Is that a unique situation just on me?
    Is there anyone who check these shortcut combination whether works or not?

    1 vote
    1 comment  ·  Other...  ·  Admin →
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  19. 数字入力時のバグ

    図形サイズや角度など、普段数字を入力するときはShiftキーなど同時に押す必要が無いが、逆にShiftキーを押しながら数字を打たないと、！や＄など約物を入力してしまう。キーボードの設定と逆になっていて大変使いづらい。

    1 vote
    0 comments  ·  Other...  ·  Admin →
    How important is this to you?

  20. 26.5 Can not change text box's language in the Character Panel

    When I highlight text or select a textbox I can not change the language in the dropdown menu located in the character panel. When I am editing, all my textboxes and either English: USA or Ukrainian and I can not change them. My default is English: USA but for some reason half of my text is labeled Ukrainian and the Auto Spellchecker is saying every English word is misspelled.

    1 vote
    2 comments  ·  Type, Fonts, Text  ·  Admin →
    How important is this to you?
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