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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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7839 results found

  1. Mauvaise gestion des timeout en enregistrement ou en impression à distance

    Lorsque je télétravaille, la connexion ADSL est lente et Illustrator se crashe avant la fin d'enregistrement sur le serveur ou avant la fin de l'envoi au serveur d'impression. Toutes les fenêtres disparaissent d'un coup et c'est lorsque je relance l'appli que ça me signale qu'illustrator a quitté inopinément... WTF ?
    Pour pallier ce problème, j'enregistre ou j'imprime en local, puis je transfère sous Finder vers le serveur distant, c'est nettement moins instable.

    1 vote
    1 comment  ·  Print  ·  Admin →
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  2. error when exporting to svg

    error when exporting to svg, everything goes wrong, please fix the error.

    1 vote
    1 comment  ·  File Save, Import and Export  ·  Admin →
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  3. 버마어에서 합자가 분리되는 현상이 발생합니다.

    버마어에서 합자가 분리되는 현상이 발생합니다. 일러스트 CC 2018에서는 텍스트 박스 크기를 변경하여도 합자가 분리되지 않습니다. 이후 버전에서만 발생되는 문제입니다.

    1 vote
    0 comments  ·  Type, Fonts, Text  ·  Admin →
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  4. Non HTTPS default link in SVG export

    When Exporting SVG's from illustrator the SVG code output still links to the old http:// version of the w3.org website

    Ideally the output would be as follows <?xml version="1.0" encoding="UTF-8"?><svg id="Layer_1" xmlns="https://www.w3.org/2000/svg"

    As it currently exports http://www.w3.org/2000/svg
    Google picks up non https links in your website code

    1 vote
    0 comments  ·  Other...  ·  Admin →
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  5. Pasting inbetween layers broken

    Pasting between layers broken. You've made my job impossible. I have no idea why I'm paying for my business to have this **** when Affinity exists. Every time you updated an app you break it. PLEASE fix this!

    Also, the requirements to 'log in' are dumb and exactly why Adobe seems to think it has to create problems so it can 'look good' by fixing things. STOP MESSING ABOUT.

    WIN11-26.3.1-Trying to paste images between layers-pasted image but instead it does nothing-Not point in showing an empty layer.

    1 vote
    1 comment  ·  Actions  ·  Admin →
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  6. Clicking Reset button in Recolor Artwork panel, sets 'Reset' as default button

    When using Recolor Artwork to adjust an artwork's colors, I click 'Reset' to return to previous colors. Then I adjust the colors again, and when I'm satisfied with the result, I hit Enter. This should apply the settings to the artwork. But it resets all of the settings, because 'Reset' is highlighted and hitting Enter activates it, instead of the 'OK' button, which is expected to work.

    Adobe Illustrator 2022 on Windows 11

    1 vote
    0 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  7. Cannot outline stroke with any set Commands, including original Control+Shift+O, regardless of resets of the program, computer, reinstall.

    Cannot outline stroke with any set Commands, including original Control+Shift+O, regardless of resets of the program, computer, reinstall.

    I have reset preferences, changed the command, reset my computer, reinstalled programs, tried the bounding box & expand appearance solutions, and scowling.

    So now, I have to scroll past "fonts" everytime I want to outline a stroke in the menu which spazzes the whole system out while it tries to pull up fonts. Real annoying, really throwing off my groove.

    1 vote
    1 comment  ·  Type, Fonts, Text  ·  Admin →
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  8. The panel moves by itself under macos 13.0 ventura

    The panel moves by itself under macos 13.0 ventura.
    Illustrator 26.3.1.

    1 vote
    0 comments  ·  User Interface  ·  Admin →
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  9. Text from Old Version Of Illustrator Not Visible in 2022 version

    I am currently running AI 2022 on a Windows 10 machine. I had a file that I created on AI 2019 that I wanted to open and edit. When I open the file, none of the text appears and I cannot click or edit it. This also occurs when I try to open PDFs of the 2019 AI files in AI 2022. I even tried editing the PDFs in Acrobat, but that just crashed acrobat.

    1 vote
    2 comments  ·  Type, Fonts, Text  ·  Admin →
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  10. テキストをアウトライン化した際に空白が記号に変換される

    1 vote
    1 comment  ·  Type, Fonts, Text  ·  Admin →
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    Need More Info  ·  PCM Miyuki responded

    井出はるか 様

    Illustratorデスクトップ版UserVoiceへのご協力をありがとうございます。

    ご報告いただきました内容につきまして、追加情報が必要となりましたので、お手数をお掛け致しますが、ご協力をお願いいたします。

    1. お使いのオペレーティングシステム（マシンスペック）および Adobe ・Illustrator (デスクトップ版) のバージョン
    2. 問題が発生したときに実行していた手順:
      ・フォント名など
    3. 追加の情報がございましたら追記をお願いいたします。

    引き続きどうぞよろしくお願いいたします。

    Illustratorデスクトップ版チーム

  11. Symbol items not converted to outlines

    Currently, symbols containing text and placed on an artboard, are not converted to outlines when executing this step.

    1 vote
    1 comment  ·  Type, Fonts, Text  ·  Admin →
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  12. Actions forget locations of files

    I have an action to add a proof header at the top of a page. The header is an Illustrator file that is in a fixed location. However, about once a week or so, the Action forgets the location of the file. I have to fix the action, then quit and restart Illustrator to restore it.
    Mac OS 11.6.7. Illustrator 2021 (Still on 2021 for compatibility with customers' art departments)
    Circumstances: action that opens, copies, closes, then pastes art on working document.
    When it works, it places the header on the page I'm working on.
    When it doesn't work, it…

    1 vote
    0 comments  ·  Actions  ·  Admin →
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  13. Clipping Mask broken in SVG export if name contains hyphen

    An Illustrator document that contains a clipping mask will not export correctly if the path used for clipping has a - in the name.

    In the resulting SVG code, the path definition looks like this:

    <rect id="clipping-path" ... >

    but the reference to it looks like this:

    <use xlink:href="#clipping_x002D_path" ... >

    You can see that the - was converted to "x002D" for the "use" tag, but not for the "rect" tag.

    Test files attached.

    Illustrator 26.0.3, macOS 12.4

    1 vote
    1 comment  ·  File Save, Import and Export  ·  Admin →
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  14. Thai Tahoma font in Illustrator bug

    Thai font do not render correctly in AI 26.3.1 on Mac OS 12.4 (Refer to screenshots)

    1 vote
    0 comments  ·  Type, Fonts, Text  ·  Admin →
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  15. Previous illustrator version open with wrong size

    This is a BUG, not an idea…

    Details of your operating system: MacOS Catalina

    The version of Adobe Illustrator (desktop): 26.3.1

    The steps you were taking when you experienced the issues:
    I created a file with 100% size to send to a printer. I have the most recent version but they have a previous version. When they open the file, object size is 10x smaller. What can be causing these and how can it be solved?

    I'm sending screenshots

    1 vote
    0 comments  ·  Other...  ·  Admin →
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  16. Please fix macOS Help > Search in menubar. It freezes and beachballs in Illustrator 2021 and 2022 even on new installs on new machines.

    Something changed in the past couple versions of Illustrator that messes up macOS workflows. If you use the Help > Search bar to search the File, Edit, View etc menubar options, the app will freeze for a while and show the spinning beachball. This drastically slows down workflows that used to work.

    This happens on Intel macs (including iMac Pro) as well as Apple Silicon macs (M1 Max) on new installs, fresh users. Extremely consistent. Searchbar used to work fine on all previous versions of Illustrator like CC 2019

    1 vote
    0 comments  ·  User Interface  ·  Admin →
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  17. Translation error (German)

    When opening a file in illustrator with missing fonts, a window pops up to replace or activate fonts. There is a translation error in the German version of Illustrator 26.3.1 on mac OS 11.6.7.

    The english word "Type" was translated to "Typ" instead of "Schrift".

    This translation error seems to be common in other languages as far as i can see it here on uservoice.

    1 vote
    0 comments  ·  User Interface  ·  Admin →
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  18. Expand Dialog Box

    When I click Object < Expand - no dialog box shows up allowing me to actually expand,

    1 vote
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  19. Illustrator is incompatible with Windows 11 sleep mode

    My Windows 11 laptop (Samsung Galaxy Book Pro 360) heats up and excessively drains battery when Illustrator is open and the laptop has been put into sleep mode. My laptop heats up even more while been plugged in and in "sleep mode" with illustrator open. These issues has forced me to use the hibernation mode for example during commuting.

    1 vote
    0 comments  ·  Performance  ·  Admin →
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  20. Space + drag navigation bug after sleep on M1

    The space + drag navigation stops working in almost all Adobe programs after I wake up my M1 Macbook Pro from sleep on macOS 11.5.2. So I have to restart the system.

    Thanks in advance for the help!

    1 vote
    0 comments  ·  Performance  ·  Admin →
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