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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7721 results found

  1. mise a l'échelle

    la mise à l'échelle de certain plans importés de DWG en PDF ne fonctionnent pas en mode paramètré....mais à la main oui - cela est donc peu précis et peu compréhensible pour du vectoriel:)

    1 vote

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  2. キーボード入力がおかしい。

    エンターを押しても決定ができずに勝手に違う文章が出てきたり、デリートやバックスペースが反応しない。
    変換ボタンを押すと保存されてしまい困っています。
    以前から文章入力は不具合はありましたが先日のアップデートから更におかしいです。

    1 vote

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    Need More Info  ·  PCM Miyuki responded

    みさき さま

    Illustratorデスクトップ版UserVoiceへのご協力をありがとうございます。

    いただきました情報について、もう少し詳しい情報を頂けますと幸いです。


    お使いのオペレーティングシステム(マシンスペック)および Adobe ・Illustrator (デスクトップ版) のバージョン

    問題が発生したときに実行していた手順:

    ・フォント名など


    追加の情報がございましたら追記をお願いいたします。

    (必要に応じて)スクリーンショットまたはビデオをアップロードしてください。


    どうぞよろしくお願いいたします。

  3. Brush pressure sensitivity unavailable - Huion HS611 (MacOS Monterey 12.2.1)

    Option to use the calligraphy brush with pressure sensitivity appears to be greyed out, but all drivers are correctly installed and it works perfectly with Photoshop. Have tried most of the recommendations from the adobe forum but the issue persists.

    1 vote

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    0 comments  ·  Brushes  ·  Admin →
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  4. Cannot open AI or EPS files just exported from AI

    I'm trying to export some vector files from AI, which I've done countless times before and had no problems...

    Right now when I save the file as AI and EPS, it shows up in my saved folder as a blank file. When I open the properties from it's saved folder it still shows as AI, however I'm not able to open it with AI or any other applications.

    I'm stumped and don't know what I can do next.

    1 vote

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  5. Text Frame loses UID when moved along with compound path art in a different layer

    OS: Windows 10 Pro
    Illustrator 2022

    Steps to reproduce issue:
    Create a text frame and a compound path art in different layers
    Add UID to textframe using SDK
    Select both textframe and path art together, then move them
    Text frame loses UID, so we cannot get text frame using UID anymore
    This happens even if we saved the file after adding uid, closed and re-opened it

    1 vote

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  6. Alignment to guides doesn't work

    I cannot align objects to my guides. Why?

    1 vote

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  7. Problems with shadow with extrude - MAC OS X BigSur

    When i tried do create a shadow for a simple Cube, part of the shadow is above the solid - That's the latest beta version

    1 vote

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    1 comment  ·  Other...  ·  Admin →
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  8. 대지 복사

    일러스트레이터에서 대지복사기능을 이용해서 연결동작을 그리고있는데 가로로 대지복사했을때는 가로로 한픽셀씩 흔들림이 생기고 세로로복사했을때는 세로로 한픽셀씩 흔들림이 생깁니다 저는 alt로 대지복사를 했고, 상담원님을 통해 alt로 복사하지말고 ctrl+c, ctrl+v를 이용해서 그려보는것을 제안받았고 ctrl+c,ctrl+v를 이용했을때 픽셀이 흔들리는 문제는 해결되었지만 alt로 복사시에는 여전히 픽셀의 흔들림이 있습니다.

    1 vote

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    1 comment  ·  Other...  ·  Admin →
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  9. GPU表示時、リンク画像にぼかし・クリッピングマスク・回転を実行すると表示されなくなる

    ・Mac OS Catalina 10.15.7 Illustrator 26.0.3

    ・表示/GPUでプレビュー
     アートボード上に画像ファイルをリンクで配置し、それに対し
     効果/スタイライズ/ぼかし
     適当なパスオブジェクトでクリッピングマスク
     回転ツールで回転(画像とクリッピングパス一緒に実行)

    ・想定していた結果:ぼかしとクリッピングマスクのついた
     画像ファイルが回転した状態で表示される

    ・実際の結果:画像ファイルが表示されなくなる
     なお、表示/CPUプレビュー時は想定していた通りに表示される

    ・試したこと

     OS・Illustratorが同バージョンのMac数台で同じ操作を実行
     →同じ結果になります

     効果/パスの変形/変形/角度 で回転を実行
     →同じ結果になります

     うめこみ画像に対して同じ操作を実行
     →想定していた通りの結果になります

    1 vote

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  10. Can't save the ai file

    Can' t save the ai file. Did anyone know how to solve the problem?

    1 vote

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  11. Adobe fonts don't get applied even after downloading it. it show preview but wont apply to the text.

    Yesterday the font was working fine, today when i opened up the .AI file i saw all my project texts were pinked out with fonts changed. i do not know why it happened, i tried to reapply it, it will show the font preview but it wont apply same font to the text. i can only see the font effect on preview but not on artboard! where my text is selected.

    1 vote

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    1 comment  ·  Type, Fonts, Text  ·  Admin →
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  12. Unexpected font change

    I translate a physics book in Greek and now i translate the EPS figures content from English to Greek using Illustrator (the last updated version under Windows 10). The english text uses fonts Times Ten Std. I noticed that when i start typing the corresponding Greek text to substitute the english one, the currently selected font, changes to Myriad Pro and the appearance of the greek text is quite different. Is is possible to solve this issue?

    1 vote

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  13. Font Missing from Library Asset: Infinite Loop

    I tried to place an asset from Materials Library. A dialogue warns of a missing font, but I cannot recover from this as it infinitely appears with no option to cancel the attempt to place the asset.

    There really needs to be a way to recover from errors / faults, UX 101, had to use Program Manager to kill processes.

    1 vote

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    0 comments  ·  Cloud, Libraries  ·  Admin →
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  14. Not Saving work, freezing and deleting progress

    I am taking a class and saved my project to the cloud to work on in the next class. The following day, I opened my file, and it froze. I had to close Illustrator and reopen it. When I did, my file was no longer in my cloud, or saved anywhere else. It literally deleted my file and I have to redo my project before I can attend my next class. Thankfully the class is recorded so I can take it at a later time. I hope this does not happen again. I know this has been happening to others…

    1 vote

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  15. 1 vote

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    0 comments  ·  Brushes  ·  Admin →
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  16. Rendering with Noise Reduction enabled causes Illustrator crash

    Happens every single time. Disabling noise reduction fixes it. I am using an external GPU.

    1 vote

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  17. Slow performance after selecting grouped layers

    2020 Intel Mac, MacOS 12.2, Illustrator 26.0.2
    Illustrator works fine until I multiple click, deep into an object layer. Once I see object properties the whole app starts to slow drastically. Scrolling, zooming, selecting objects are all delayed. The only solution is to restart the app and not accidentally click into the layers.

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  18. The new version feb 2022 doesn't recognize my network devices in order to save document on the network

    The new version feb 2022 doesn't recognize my network devices in order to save document on the network, I must save them to desktop and then manually drag into the network device, it never happen before, but last 2 upgrades are failing..
    Also when I save a copy or new document in the older version instantly redirect to the field 'name' so I can named the new file, new version you must use the mouse to locate the name field and then input the names, it also happen in the last 2 versions....

    1 vote

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  19. Illustrator Crashes When Printing to Trotec Laser Engraver

    Anything above illustrator 23.0 crashes when printing to Trotec Laser Engraver.

    1 vote

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    0 comments  ·  Print  ·  Admin →
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  20. SVG fail

    I'm trying to open the attached SVG, from a W3C specification. The image renders correctly in all browsers, but completely fails to import in Illustrator (Photoshop failed too).

    The upload refused to allow SVG, so I tried to add it here, in pure text.

    That failed. For unknown reason "Sorry, we couldn't submit your request." So I'll try uploading it as a text file.

    1 vote

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