Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7721 results found
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Unable to create "New Folder" when saving file on Windows 11 Pro PC!
When working on a job, I get to the point of wanting to create a New Folder to save in. However when the File Directory comes up in Illustrator, I click the New Folder button and nothing happens! Its as if it is not active at all.
1 vote -
Running Adobe Illustrator 2022 v26.1.0 on MacOS Monterey v12.1 and the artwork disappears when I zoom in more than 900%.
I can use the direct selection tool to show the outline of the artwork, but the entire artwork is in the background color, grey.
1 vote -
Blurry PNG Export
I've used Adobe Illustrator for the best part of 7 years, and not once have any of my exports (PNG, TIFF, SVG) have been blurry until today.
I have tried everything, read every forum, watched videos, updated, reinstalled... the list goes on... but still all my exports for my art, design and graphics all come out blurry!!!!!!!
I don't know what has changed since the latest update or whatever it may be. It is frustrating to have all that work and not be able to have a crisp export.
When zooming in my PNG exports they were crisp and would…
1 vote -
Changing the color of a shape doesn't record as a change to be saved
This bug happens when I open an AI document, select a shape and change it's color using the "Color" panel. After doing this, the "Save" option in the "File" menu is grey, meaning that's no change to be saved, which is not correct. This is a problem because multiple times I needed to open a documento just to change a color and when I hit "Ctrl + S" that change doesn't get saved.
1 vote -
Some strange pixels in vector objects and text
Win10
AI 26.1I have no idea how to fix it
1 voteThis is clearly a GPU rendering bug.
A workaround for this is to disable GPU rendering at all. To investigate this further, the team would need full details on the OS and GPU used, along with a test file.
Please provide these in the comments in the original bug report or send them over to sharewithai@adobe.com
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Can't create nor open document
Mac mini M1, OsX 12.3
Can't open a document : freeze
Can't create a new document (print or web) : Freeze
Prefs already trashed, reinstalled illustrator 2022 26.1, Minimal fonts set.
Any idea ?1 vote -
how can a note have more than one value?
this file shows a situation where the note shown in the attribute panel differs from the note visiblefor a script. There were about fife occurences in a file of about 500 art objects. I picked one and removed everything else, and also replaced the artwork by a plain rectangle.
To view the error, select the square and view the attribute panel
Then run this extendscript:
var doc = app.activeDocument;
var obj = doc.selection[0]
alert(obj.note)BTW: I could set proper values with a simple jsx that sets the note from the contents of a text field
1 vote -
pen tablet skipping brush strokes works fine in photoshop but not illustrator
I have Illustrator 2022 and Illustrator 2020 and it skips strokes some times with both versions. It shows a circle that represents the brush where I start the stroke and it also shows the brush symbol that is moving with the pen tip. The circle that represents the brush stays where I start the stroke until I finish the stroke and lift the pen, then the circle that represents the brush goes away, while the brush symbol is moving with my stroke but no stroke is being drawn. The brush strokes in Photoshop are fine, they do not skip strokes…
1 vote -
Brush tool not available to draw on normal AI file
I can draw a line on my rough draft in a .ai file, but can't use the brush tool. It shows the O with a / "forbidden" symbol (not available).
1 vote -
Not Responding. Crashing when I go to make a pattern
Operating system: Windows 10
Nvidia GeForce RTX 2060 Super
Intel(R) Core(TM) i9-9900K CPU @ 3.60GHz
31.85GB RAMCurrently in the process of creating a 40cm x 40cm all over surface pattern design print. So far everything has been fine. My total file size is 435mb.
When I select my imagery ready to turn in to Object > Pattern > Make
Illustrator decides that it can't process this, freezes and crashes.
I am on the most up to date versions of Illustrator and drivers for my RAM.
I have also tried simplifying my pathways to no avail.Does anyone else know…
1 vote -
Preview of color selections (AI 26.0.2)
I am from Release of Illustrator, which the preview of color selections, if activated, does not allow me to enlarge over 1200%, because the screen becomes all gray. I tried in preferences> performance to activate and deactivate the GPU, without any change. I tried to trash all the preferences, without any change. I tried to uninstall Illustrator, without any change.
[Sono da diversione release di illustrator, che l'Anteprima di selezioni colori, se attivata, non mi permette di ingrandire oltre il 1200%, perchè lo schermo diventa tutto di colore grigio.
Ho provato nelle Preferenze > Prestazioni ad attivare e disattivare la…1 vote -
Illustrator v26.1 - save file after assigned color profile does not work
Illustrator v26.1
Windows 10 EnterpriseWhen opening an illustrator file created under a previous version of illustrator that was saved and/or created without a color profile assigned (not color managed), with color settings set to inform/warn the user of the missing profile, assigning the profile at file open when the prompt is displayed or clicking OK with "leave as is (don't color manage)" selected and then selecting edit > assign profile and assigning a color profile...
then saving the document with ctrl+s or File > save does not save the file with the assigned color profile. Opening the file again…
1 vote -
Missing Glyphs on PDF export in Illustrator v26.1
When exporting a document using Lora font (https://fonts.google.com/specimen/Lora), the colon character changes to a strange symbol.
It's the same issue that was happening in Indesign (and was fixed on February)
https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/44385984-missing-glyphs-on-pdf-export-in-indesign-v17-0Info:
Windows 10 Pro 21H2 (latest updates until yesterday)
Illustrator v26.1 (64bit)A friend in MacOs tested exact the same file (latest OS and AI) and no problem on exportation.
I think it's affecting only windows users!
Sorry my bad english.1 vote -
BUG: Can't downloaded .ai file by adobe site
when I try to download the file proposed by adobe "final-flora-design-sample.ai" in creating 3D graphics in illustrator, it gives me an error. After I say "allow" on the site, I get an error on creative cloud. I have all free access to download from the adobe site... at every download attempt it offers me the same error
1 vote -
Illustrator 26.1 not saving changes to files. Serious bug.
Mac OS Monterey, 2020 Macbook Pro. My files are saved to a local Dropbox folder, which has never been an issue in the past. I made changes to a file, changing strokes with manually added arrowheads to strokes with arrowheads. I saved the file and closed it. When I reopened the file, no changes had been saved. I recreated the changes, and did a save as with a new file name, and the changes were saved. I went back and tried adding the changes to the original file, and it confirmed that AI 26.1 is not saving changes to files.…
1 vote -
[BUG] Rotating Object with Stroke Aligned to Outside Causes Object to Disappear and Render Improperly
Rotating Object with Stroke Aligned to Outside Causes Object to Disappear and Render Improperly. If I apply a different stroke align, it seems to reappear. Tested it on different objects in different documents, restarted Illustrator, etc. Still the same
1 vote -
禁則処理が反映されない、トラッキングの数値が変わる
macOS Mojave バージョン10.14.6
CC2020 バージョン24.1で起きたバグです。・テキストボックスを使用して文字組みの作業をしていました。
・保存後に再度開くと文字送り位置が勝手に変わっている現象が発生。
」←閉じ括弧が行頭に来ていたました。
・禁則処理は「強い禁則」に設定していた＆行頭禁則文字に同記号を設定していたのに適用されませんでした。
・トラッキングを-5→0に設定して文字送りを調整して保存しましたが、再度開くとまたトラッキングは-5に戻り」←閉じ括弧が行頭にある状態に。
・トラッキングを今度は5〜10にして文字送りを調整し保存。再度開いたら正しい状態で保存されていました。以上ご報告になります。
よろしくお願い致します。1 voteIllustrator製品版フィードバックへのご協力ありがとうございます。
最新バージョン（ver.26.x）では再現しませんでした。
こちらは一般的な機能バグではないようですので、もし、再現するようなデータがございましたら、カスタマーサポートにお問い合わせください。
よろしくお願いいたします。
Illustrator チーム
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Glitchy M1 Version. Moving Object Distorts Object Beyond Recognition
The simple act of moving a group object is not working in the Apple Silicon version. Just clicking on it distorts it beyond usuable recognition. Video if action attached.
1 vote -
Strg-X Strg-V Problem
StrgX - StrgV wenn dieser Befehl oft gemacht wird, funktioniert nicht das einfügen nicht immer: Auschneiden geht immer, das Objekt wird ausgeschnitten und ist nicht sichtbar, aber fügt das nicht wieder ein.
1 vote -
Illustrator brushes disappearing
I have existing brushes I made in Illustrator that I have used for over ten years. Suddenly today they are disappearing in my files. I've rebooted and re-set the brush. I am using a MacBook Pro 16-inch 2019, OS Monterey 12.2.1, Illustrator 26.0.3. Ever since the last big update for Mac I've been having a lot of problems in Illustrator. Please help!
1 vote
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