Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7720 results found
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Guides are invisible
The update made my guides disappear unless I click on the objet or art-board. It would be ok, but when I use the arrows to move the guides they disappear and I can't see how far I have moved them. May I change this update back to how it was.
1 voteIf it happens to you, check if you have your edges on: View > Show Edges
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Assets change to include objects not in group
Illustrator 26.0.1 on Windows 10.
When I try to export assets, they look okay at first but then will sometimes expand to include objects not in the group. If I'm fast enough at clicking the export button, I can still export assets one at a time without the extra objects.
I export assets all the time and I never encountered this issue until after the update to version 26. However, I haven't been able to repeat it in other files so it's possible that there's something wrong with that particular file.
1 vote -
New Illustrator 26.0 update - cannot offset path, outline stroke, or expand
Created a stroke to be removed with Shapebuilder Tool, but could not offset path. tried to outline stroke, and also expand. nothing worked to isolate stroke
1 vote -
Images not appearing on shared link
When I create a shared link for review, the image do not appear on the link.
1 vote -
Can't Save As or Export
Experiencing these exact issues reported by other users.
Tried Uninstalling/Re-Installing
Granting Full Disk Access
Uninstalling/Installing Older Version (25.4.2)
All the different combinations of shutting down and restarting
Reset SMCNothing is working.
1 vote -
Inability to add graphics in libraries
This is a bug. This is where Adobe informs me to report a bug. For the record this must be said right away.
I made a library and could initially add graphics to that library, but all of a sudden graphics wouldn't add itself whether I dragged or specifically selected "add ...".
It added an irrelevant fill color instead.
1 vote -
フリーズする
os...Windows 10 Pro
バージョン：2022最新版。
描画作業をしていると突然フリーズして落ちる。復元されない。（2020版では、復元されたのに）仕事が進まなくて困っています。
1 voteIllustrator 製品版フィードバックへご協力いただきありがとうございます。
ご報告いただいた内容の詳細が不明ですので、詳細をお知らせください。
最初にお願いがございます。
「Illustrator 2022」は、先日、安定性の向上をおこなったバージョン「ver.26.0.1」を一般リリースいたしました。
ご報告いただいた現象について、この最新バージョンで再現するかをご確認ください。もし、同じように再現するような場合は、以下の質問にお答えください。
1. マシンのハードスペックをお教えください。
2. どのようにデータを作成し、どのような操作でフリーズするのか、再現手順をお書きください。
3. 再現データがあるようでしたら、検証用にご提供ください。お手数をおかけいたしますが、よろしくお願いいたします。
Illustrator チーム
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My Graphtec CE Lite-50 cutting machine, is no longer working since the new 2022 Adobe Illustrator.
I use the Graphtec CE Lite 50 to cut my vinyl. Since Adobe Illustrator updated to the 2022 version, my cut option to send it to the Graphtec to cut, is gone from the file section. Why is this?
1 vote -
Preview Problem in imac m1 on GPU Performance
This problem occurs when Illustrator is on the GPU Performance, there is a Preview problem in some parts .. I have a request to solve the problem, this problem has not been solved in the last update either ...
illustrator 25.2.3 & 2022!
System imac m1
memory 16gbmacos monterey 12.01
1 vote -
Symbols and fill & strokes
In Illustrator 26 (Mac, Big Sur 11.6.1), Symbols (static) now accept fill and stroke properties with the symbol selected (not editing the symbol). Traditionally, they have not been accepting any fill or stroke properties as those are defined within the symbol. These are not dynamic symbols.
1 vote -
Error Illustrator 2022 is only saving to the desktop, in other error folders.
Error Illustrator 2022 is only saving to the desktop, in other error folders.
1 vote -
Black screen and duplicating forms randomly while working
- While I'm working with Ai for some time, the screen suddenly turns black and it leaves black even if I'm moving the artboards or window (like in a photo). And only turning off the Ai helps until the next "black" time.
I've got an update of Ai this morning (2021-10-28) and before this problem never happened.
- It sometimes starts to randomly duplicate objects and all the forms, while I'm copying, moving, or transforming them. I don't have a photo right now to show it and I don't know from what this problem depends.
Using: Adobe Illustrator 2022 v 26.0
PC-Windows…1 vote -
Color palette will come opened but immediately flash close
Several actions will fly open and fly closed such as the color palette when selected it will fly open and then immediately close
1 vote -
アセットの書き出しができない
Win10のイラレcc2021で、アセットの書き出しパネルに画像をドラッグしても読み込まず、何も登録されない。
普段であれば複数選択したものをドラッグするとその複数分読み込み登録されるのだが、まったく一つも読み込まない。
これは何も役に立たないクズ機能。仕事にならんし使えん。1 voteIllustrator 製品版フィードバックへのご協力ありがとうございます。
ドラッグ＆ドロップでのアセット追加に関して、グループ化オブジェクトなどでの検証も行いましたが、問題は再現できませんでした。
最新版「ver.26.2.1」でも再現するような場合は、お手数をおかけいたしますがカスタマーサポートにご連ください。
よろしくお願いいたします。
Illustrator チーム
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New Update interfaz error
In the new update, the interface shows errors when I select create new file and when I tell it to save to the cloud. The numbers and file names are not read in full.
1 vote -
Application de nuances sur objets groupés
Problème nouveau : L'application d'une nouvelle nuance sur le fond et/ou le contour d'objets groupés ne semble plus changer la couleur de l'objet lui-même.
Ainsi lorsque je sélectionne un objet après modification de la couleur du groupe il a conserve sa couleur initiale. Je ne vois pas l'utilité et cela complique la colorisation sur de grands nombres d'objets.1 vote -
Zeichenfläche Name
Wird der Name einer Zeichenfläche geändert, wird dieser Name beim nächsten Exportieren als (PNG) nicht als Dateiname übernommen. Erst wenn das Zeichenflächen-Namensfeld erneut aktiviert (geändert) wird, wird die Datei (Zeichenfläche) beim nächsten Export korrekt benannt.
MacOS Catalina 10.15.7
Illustrator 25.4.11 vote -
Zoom w/ Command + Space Bar screen grays out
Hi - when I zoom in close to anything in AI using Command + Space Bar I will get a grayed out background and the object is very pixelized & strange looking - see attached screenshot. This happens about 50% of the time I do this. Can you look into fixing this bug? MacOS Catalina v 10.15.7, AI 25.4.1 Thank you.
1 vote -
Typing in tamil Problem.
when typing in tamil language. box type character appears when I press space bar. When inserting White space also.
This Problem also present in photoshop.
Fortunately not in indesign.1 vote -
Export Selection, Assets Panel not saving as before
Prior to 25.4.1 I would highlight objects, Export Selection, Assets Tab, select the image, give it a filename, specify the export folder location (same every time), scale the image as 1.2x, put a suffix as @1.2, format = PNG 8 and the Export. Previously in Mac OS 10.15.7 (Catalina) the exported file when selected in Finder would show Dimensions, Resolution, and Color Space in the file details preview. This is no longer the case. Also, when I upload the file to Shopify the image doesn't display properly (should show as a thumbnail but now shows full size on the website.…
1 vote
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