Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7469 results found
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Annoying glitch, that blocks UI items and makes me restart application
Windows 10
AI 24.0.1While working in AI, I can randomly encounter annoying glitch, which blocks any UI items and makes me restart application. The main thing is that application continues working - you can choose tools with keyboard shortcuts, but UI become buggy and you cannot choose any tool by mouse - nothing happens when you click on elements and you see some black rectangles instead of context menu. This situation happens absolutely randomly. I've attached some videos from mobile phone, there is clearly seen that happening.
It happens more than once a day and it is really annoying.…1 vote -
scroll bars still visible in "Full Screen Mode"
Illustrator 24.2.3 (OSX 10.3.6 High Sierra)
1 vote -
Show All
Option-Command-3 (Show All) key combination not working in Illustrator 24.2.3
1 vote -
Subsequent document saves
Whilst working on a document in the latest version of Illustrator, any subsequent saves after the initial first saves is not guaranteed to have saved. Instead I may find a temp file in the folder alongside the original version rather than the fresh updated document. This is the first time in any versions of Illustrator that I have experienced this and am extremely worried as to what other documents have supposedly been updated but haven't really?
Before you ask, yes, I did refresh my folders and also opened the illustrator file to only find that the changes made have not…
1 vote -
illustrator bug erasing files
I save all files locally. Yesterday i made a 'v2' of a project, saved in the same location as the 'v1', had both opened and worked on the v2, and exported PNGs from it to use in another app (saved frequently between edits). Today I discovered the PNGs and v1 are still in the folder, but not the v2.
It is not listed in my Mac's 'recent files', it doens not turn up in search, it is not in the cloud storage, i did not use an external, and I also did not accidentally erase the file-go into the trash-…
1 vote -
Magnifying and Hand tool for macOS Catalina 10.15.6 stopped work since upgrading to Illustrator v24.2.3
Reseting the Preferences does not resolve the issue. Turning off animated zoom does not help either.
1 vote -
When closing all tabs (Cmd + Option + W), Illustrator instantly crashes.
Sometimes I have multiple tabs open, and I want to close all of them at once instead of each individually. Cmd + Option + W is a common Mac shortcut to close all tabs. In previous versions of Illustrator, this worked as expected. As of 24.2.1 on 10.15.6 version of Catalina, it crashes every time.
1 vote -
Align/Distribute issue (v.24.2.3)
Hello,
I've seen that this is claimed that it is fixed on a previous update, but I have the latest (24..2.3) and still have issues.Situation:
4 text layers in a 2nd level subgroup
Selection of three out of four layers and the Align/Distribute is working as expected (align to Selection selected)
Selection of all four layers (or group layer) and the Tool isn't working on 'Align to Selection' basis. It's working correctly as 'Align to Artboard'How am I supposed to align all layers in a Group? The only workaround is to align all layers but one and then…
1 vote -
Enable Missing Clyph Protection
■English
Normally, if a font is not found, the text background is highlighted.
Text is not highlighted when I apply appearance.setting -> type -> Enable Missing Clyph Protection
This is enabled.■Japanese
通常、フォントが見つからない場合、テキストの背景が強調表示されますが
アピアランスを適用している場合、テキストが強調表示されません。設定 -> テキスト -> 代替フォントを強調表示
は有効にしています。Windows10 Home 1909
Illustrator v24.2.3(64bit)1 vote -
Select Same Stroke Weight does not.
2019 iMac running OS 10.15.4, AI CC 23.1.1
Shouldn't "Select Same ***" actually select ALL the items identical to the one item selected? I am working on a master file for Nutrition Facts panels, and cannot truly select every rule that is of a particular weight. REALLY Frustrating!
1 vote -
Saving documents
Please restore the save parameters. Or at least give a prompt if the save gets interrupted. My saves keep getting interrupted and I often loose the changes to the original file if I have to save as a different format, like a PDF. It's been very problematic and I have had to reproduce my original files once I lose the changes while trying to save a low-res PDF, for example. Thank you!
1 vote -
SVG files doesn't open correctly. - Illustrator
I have added as attachment the .svg files which aren't opened correctly, it is kinda only showing the filling.
This problem accures in Illustrator Windows, and iPad OS, didn't tested on mac right now, but i don't have big hope.
My guts tell me that there is a newer SVG standard, which isn't implemented yet?
1 vote -
Can't change file type after making a new folder in "Save As"
Running illustrator 24.2.3 on macOS Catalina 10.15.6.
Steps:
Open the "Save As" window
Create a new folderResult:
Drop down for select file type and the button for "Save as Cloud Document" become unresponsive.1 vote -
Josef Pro font disappears as you type
Hello
I am trying to type the word "Communications" in Adobe Illustrator. If I use any other font, it types fine and looks fine. When I use Josef Pro, the "ti" goes missing and only shows "Coomuncaons". When I change from Josef Pro to any other font, I can see the "TI". I tried this is other applications such as Microsoft Word and Excel and this problem does not happen. It's definitely an issue with Illustrator.
Unfortunately, I cannot use another font because our company logo uses this Josef font.
Please help.1 vote -
Expanded Layers Slows Performance
Illustrator 24.2.3 (64bit)
Windows 10 ProWhat the title says. If I expand my top layer in the layers palette and try to edit the text on an artboard using my keyboard arrow keys to navigate the cursor, the cursor is super laggy.
If I collapse the top layer and navigate the text inside the boxes, the cursor is much faster.
Expanded layers seems to take up much more processing power ...to the point I can barely scrub through the text.
1 vote -
New document (File > New) window does not display options and has overlapping text
The "Create New Document" window doesn't display any options, just a blank panel. Also, the text is overlapping itself and unreadable. I cannot create a new document to any specified size.
1 vote -
File Save Window Font Styling Unreadable
(System: MacBook Pro 16" OS X 10.15 Illustrator 24.2.3)
When attempting to save a file, the save to window's text styling is nearly unreadable, the padding/margins are way too large, making the paragraphs very thin. Select buttons are pushed below fold, and window needs to be expanded to full screen in order to select where to save file.
1 vote -
Not saving when i make changes and save. it is always original version when opened.
Not saving when i make changes and save. it is always original version when opened.
1 vote -
Move Gradient nummerically / contrained
A new Gradient is always added to the center of a shape. Moving it is not possible, without changing the size / redraw it.
I would like to move the Gradient within a shape with the same methods that are available for moving other element (numerically, constrain, etc.)
1 vote -
export dxf
When in large canvas mode, I can't export a DXF. nowhere in the "known limitations" document does it mention this. I can export other regular canvas size documents as DXFs in the same session of illustrator.
Windows 10 Illustrator 24.2.3
1 vote
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