Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7711 results found
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Illustrator Scaling Maintain width and height not working
Mojave
iMac (Retina 5K, 27-inch, 2019)
Illustrator Desktop 25.0.1If I want to scale not by proportion and have the link unselected. It still scales to proportion. I have to click the buttons a few time for it become "unstuck"
and work how it should.1 vote -
1 vote
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Keeps freezing on Mac
I have the Macbook Air with the M1 chip. It repeatedly freezes up as soon as I open it.
1 vote -
Spinning circle of death keeps popping up
Whenever I even move the mouse, the spinning circle of death pops up and I either have to wait for it to stop or I am forced to completely restart my computer and loose work.
1 vote -
Real time function disappears
realtime feature disappears when rulers are enabled in Illustrator 25.1 (Mac OS X Mojave 10.14.6)
1 vote -
Asset export scale not working correctly (1x, 2x, 3x etc.... no longer keep files at 72 ppi)
There is an issue with the asset export options in Adobe illustrator. When exporting with the png scale options .5x, .75x, 1x ,2x, 3x, etc... the file's ppi is also changing rather than staying at 72ppi. For Example when exporting a 100x100 square @1x, 2x, & 3x the expected behavior would be to get 3 pngs (@1x - 100x100px @72ppi), (@2x - 200x200px @72ppi), and (@3x - 300x300px @72ppi) (I'm pretty sure the asset export used to work this way); However what is happening now is you get 3 pngs (@1x - 100x100px @72ppi), (@2x - 200x200px @144ppi), and (@3x…
1 vote -
Page size error and wrong ppi
Hi,
I have i bog problem.
1- I want open the print a4 template (Oixel size normaol must be 2480 pixels x 3508 pixels print resolution ) but if i open the template i see always this size
595 pixels x 842 pixels (screen resolution).
I chance the ppi to 300 on Rasterize menu. But the page size remains the same.I hope you can help me.
1 vote -
Ai 2021 - crashing after 1 or 2 minutes on Mac OS Big Sur 11.1
While starting to work on Ai, the system shuts down unexpectedly in 1 or 2 minutes - after opening any ai files. I had a chat with Adobe support team and they have advised me to delete the Creative Cloud app, after which the app was working fine but fonts were missing. Because I required the fonts to work on - I have reinstalled the CC app, then the issue started again. Request to please support in resolving the issue or suggestions.
1 vote -
Freezing entire M1 MacBook Air
I understand there is no beta for Illustrator yet. I was just hoping I could still use the program. I'm on a deadline and it looks like I will have to use someone else's computer. This is a huge problem.
1 vote -
Cannot select objects near text object
This is a bug and not an idea.
I cannot seem to select object that are behind a text object, such as the black rectangle in this example. The blue line indicates the edge of the type area.
1 vote -
Toolbar not opening up tool menues / other tools on hover or clicking of triangle
Illustrator 25..0.1 on MacBook Pro 2016 running Big Sur 11.1
My toolbar does not allow me to access any of the other tools / submenues to change tools. Neither clicking the little triangle, nor hovering will open up the submenues. I can cycle through the visible tool icons by clicking while holding option, but have to open up submenues through Windw/... to get to tools / change settings. A real bother in my workflow.
I've tried reinstalling Illustrator, no avail. I also can't reset the toolbar - that option is greyed out. No difference if I use the advanced or…
1 vote -
Text alignment of text on path changes in SVG on export, but not in other file types
Adobe Illustrator 25.0.1 on macOS Big Sur 11.1, MacBook Pro 2016
I've exported the same graph multiple times - as jpeg, png and svg. In the svg version, some text looses it's alignment - can't send that to my client!
1 vote -
Crash when changing gradient stop color to white
Illustrator 24.3, OS X 10.15.7.
- Create a shape with a gradient fill.
- Select any color stop that's not already white.
- Change the color of the stop to white by clicking the white box that's to the right of the no-fill ("None") box. Illustrator will crash immediately
Changing the color value any other way does not trigger a crash. Screen recording showing how to reproduce the crash and the stack trace are attached.
1 vote -
Illustrator crashing on average twice a day
I use illustrator daily for work and currently it's crashing about 2x/day. It's fairly random, but it'll even happen during the night if I leave it running - I'll wake up to the "quit unexpectedly" script. I keep my programs updated and I'm using a 2-month-old macbook pro with 2TB of storage.
1 vote -
Shift+Alt drag to duplicate in CC 2021 makes a duplicated image invisible
When using Shift and Alt to drag to duplicate, the image to be duplicated does not stay visible. Therefore I cannot see up to where I want to drag and then duplicate. Used to work on previous versions, but somehow since upgrading, it doesn't work. Not sure if it is a setting that I must change?
1 vote -
Color bug
Illustrator2021で、JPEG書き出しすると、RGBカラーの色味がすごく変になります。
昨日(2021年1月6日)からこのバグがでました。
その前までは正常な色味で書き出しができていました。1 vote -
Relinking placed files makes illustrator inoperable
Using the latest illustrator 25.0.1 on windows. When trying to relink placed files there's a bug that makes illustrator inoperable. Some instances it has proved successful the first time but usually can't use any functions after I've attempted to relink files or even cancel the process. Just stops working. When I come out of the programme I can't even get back into it from the doc or other means. Need to force quite each time
1 vote -
Justification, distance inter-mots
macOS 10.14.6. Illustrator 25.1
Quand une ligne de texte ne comporte que des chiffres (ex : numéro de téléphone), la distance inter-mot est toujours à 100% et ne reflète pas les réglages d'espacement du panneau paragraphe/justification.
Il suffit d'ajouter une lettre en début ou en fin de ligne pour que le réglage soit pris en compte.1 vote -
Illustrator 2021 startet nicht vollständig. Kein Gebrauch möglich
Betriebssystem: Windows 10 Home, 64 bit
Nach dem Update der Programme funktioniert Illustrator nicht mehr. Bereits beim Start kommt eine Fehlermeldung über fehlende Plug ins (?) siehe Bild1 und anschließend erscheint eine schwarze Benutzeroberfläche mit Menü-Bar, die aber nicht reagiert. Trotz Deinstallation und Neuinstalltion hat sich das Problem nicht gelöst.
1 vote -
Importing Brushes is not working.
Trying to import a variety of brushes from all different sources that are CS4 and above and correct AI files.
When I look at preview links it provides the image below. And when I open the files are blank this is consistent with every single brush AI file I"ve tried to open. However, on the Open menu of illustrator they are available to preview. Is there a problem with opening AI brushes in the 2021 update? Ideally I need these brushes to finish work for a client, and need to build on Illustrator rather than Photoshop
1 vote
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