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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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7839 results found

  1. Embedding link/image and it duplicates itself in top left corner

    Occasionally, when i embed an image in the link menu, it will duplicate that image in the top right hand corner of my document. The one I embedded into the document is embedded, but the "new" duplicate is still linked. I just noticed this happening as of recently.

    1 vote
    0 comments  ·  Other...  ·  Admin →
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  2. Move window doesnt update with most current move value

    When I drag an object with the selection tool that move used to be reflected when I opened the move dialogue. However now that dialogue gets stuck on a previous move unless I use the direct selection tool to move the object.

    I am using the most current version of Illustrator CC on a 2013 Macbook running Catalina.

    1 vote
    0 comments  ·  Tools  ·  Admin →
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  3. v23.1.1: Text with the "Outline Object" effect and Preview Bounds enabled has shifted to the right when opening an existing file

    We have existing AI files with text, which has the following characteristics:
    - Text has the Outline Object effect enabled;
    - Illustrator preferences "Preview Bounds" is checked;
    - Paragraph is "centred"

    When we open these AI files we find that the text has been shifted to the right a little bit.

    This has occurred on both the Windows 10 and Mac OS Mojave operating systems. To fix the issue we downgraded to Illustrator 23.0.6

    1 vote
    0 comments  ·  Type, Fonts, Text  ·  Admin →
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  4. Illustrator randomly deform random nodes and elongates them!

    illustrator ver 23.1.1
    os ver macos 10.13.6
    16gb 2.8ghz hd5750gpu board.

    While working with illustrator (2018-2019 both are doing the same thing. While moving or duplicating curved objects around the page, or while saving the document, it's randomly picks a one of curve nodes and elongates them to random length. Done experimenting with other mac stations and same file, we cannot reproduce this behaviour. Uninstalled - reinstalled illustrator and updated os system didnt help either.

    1 vote
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  5. Flashing screen when loading multiple files at once

    When multiple files are loaded at one time when the Application Frame is disabled it will result in an annoying screen flicker/blinking of each file loading as a new window. The more files that are loaded at once the more blinking you will be blinded by.

    Usually of Illustrator preloads all of the files first and then loaded the main window/set of tabs, as apposed to loading each tab one at a time with this visual annoyance.

    I've tested this on earlier on Illustrator 23.1.1 on High Sierra and this issue does not occur.

    It does occur on my primary…

    1 vote
    0 comments  ·  User Interface  ·  Admin →
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  6. Make CMD+D to behave the same way in both Illustrator and InDesign

    I like the CMD+D on Illustrator but want that on InDesign for duplicating things easier, and I also like the CMD+D on InDesign and I want that on Illustrator to relink photos easier. So maybe keep the CMD+D the same in both and create a new left hand command for the other?
    I'm down

    1 vote
    1 comment  ·  User Interface  ·  Admin →
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  7. CC Libraries panel doesn't respond when clicked

    My CC Libraries opens, shows me everything but when I click on let's say a color to swap it does nothing. None of the libraries work. It's like the I'm clicking in a ghost swatch or something. I even reinstalled illustrator to see if it would help. Nothing. Bug or fixable?

    1 vote
    0 comments  ·  Cloud, Libraries  ·  Admin →
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  8. Tracking plus center/right justify broken

    macOS 12.13, Illustrator 2019 v23.1.1

    The v23.1 update broke center/right justify on point type when tracking is applied. When tracking is applied, and type is center or right justified, the alignment uses the tracking after the last character to determine the center or right alignment point, then the type is not visually aligned correctly.

    To reproduce in v23.1.1:

    Create a point type object, type XX for the text.

    Center justify the type. The type will correctly be centered exactly between the 2 X's.

    Add a lot of tracking to the type, the anchor point (center) will be just to the…

    1 vote
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  9. With GPU acceleration on, click on rule when an art-board is under this rule, the art-board becomes active.

    No problem if GPU is Off.

    1. Create a document with 2 art-boards,
    2. Show rules and switch to art-board rules (Display/Rules/),

    Click on a rule when an art-board is under this rule, the art-bord under the rule become the active art-board. This is not the expected behavior.
    On the other hand, the behavior is correct when GPU acceleration is off.

    1 vote
    0 comments  ·  Documents and Artboards  ·  Admin →
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  10. Linked images opening in Photoshop by accident

    Especially big files (exhibition walls etc.) operate so slowly that it often happens by accident that linked images open in Photoshop - although no double-click on the photo ever happened. I'd like to be able to turn off the image opening by double-click. If I want to edit images, I do this via the links panel.

    1 vote
    0 comments  ·  Images, Links  ·  Admin →
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  11. Illustrator CC thumbnail on preview mode not working properly with rectangle artboard

    Illustrator CC2019, thumbnail shows artboard just properly on square shape not the rectangle one

    Got a white line on the right side of the thumbnail (preview mode)

    I'm working on Windows 10 RAM 8.00 GB
    64 bit Operating System, x64-based processor
    Intel(R) Core(TM) i5-2400 CPU

    1 vote
    0 comments  ·  Documents and Artboards  ·  Admin →
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  12. Export to a local folder url beyond iCloud fails to pick up the full url

    When I go File > Export > Export for Screens in Illustrator 23.1.1 (and for quite a few versions now) the local URL in 'Export to:' does not seem to want to register beyond the point at which the iCloud cloud icon appears in my folders. So a folder needs to be fully local on my macbook - otherwise I have to manually look up and type in the subfolders that I want to export to.

    1 vote
    0 comments  ·  File Save, Import and Export  ·  Admin →
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  13. se pega

    Hola desde que lo instales funciona muy lento se paga y no se cierra cuando uno presiona la X solo cuando con el botón derecho me señala cerrar programa esto no debería ser así si estoy pagando por un buen servicio. gracias solicito solucionar

    1 vote
    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  14. Copying graphics from CClibraries transforms paths.

    CClibraries has a serious bug.
    adobe's customer support acknowledged having bugs in CClibraries.

    Steps to reproduce
    1) Set the profile to “WEB” when creating a document.
    2) Text object is made an outline.
    3) In the Libraries panel to add graphics
    4) Right-click a graphic in the Libraries panel, and choose the Place Copy option from the context menu.

    Windows 10 , Illustrator CC2018 / CC2019

    1 vote
    1 comment  ·  Cloud, Libraries  ·  Admin →
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  15. Illustrator CC 2019 Will Not Save or Save As on Mac OS Mojave

    I use a Macbook Pro mid 2015 with 16 GB RAM and Mac OSX Mojave 10.14.4. I just updated from CC 2018 to CC2019 at most a week ago. I wish I could go back, because at least in CC 2018 I could save.

    When I tried saving a file I have already saved before, with this newest version of the program even, it gives me the error message of "file not found." I go and try to open the file, make sure I'm not just working on a different version, and that "file is already open."

    I try to…

    1 vote
    1 comment  ·  File Save, Import and Export  ·  Admin →
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  16. Frequent crash Illustrator 2019 23.1.1.

    Crashes 4-8 times a day, just like that. Illustrator crashes even if you just walk away from the computer and do nothing. Then he just closes the program. Without notification. When opening the file again, he will only give a message that he has saved it as a 'recovered' file.

    macOS Mojave (versie 10.14.6)

    1 vote
    1 comment  ·  Other...  ·  Admin →
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  17. clipping mask bugs...

    I'm currently using a latest CC version Ai and i encounter a problem/bug. When i create a clipping mask on a multiple objects for a final file. For example: An A4 artboard, i just did a last step clipping mask into A4 size and save it. Then i close the file. when i reopen the same file, my multiple objects all becoming a flatten object?? (Can't be select separately). This issue really give me a heart attack.

    It happened on my vector artwork and image combined vector file twice so far. Which i not dare to use clipping mask recently.…

    1 vote
    0 comments  ·  Clipping, Intertwine  ·  Admin →
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  18. yellowish tint background within jpg file

    I updated the illustrator 23.1 and yellowish tint is still there among my jpg file. how can I get rid of it?

    1 vote
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  19. overprint

    Look at Problems in Picture. Help me pls.

    1 vote
    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  20. user defined brushes not available

    Just updated to 23.1.1 and notice that my user defined brushes are not available (grayed out).

    1 vote
    0 comments  ·  Tools  ·  Admin →
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