7705 results found

1. Ferramenta caneta

   No meu illustrator CC 2018, eu estava tentando ligar uma ponta da caneta a uma ponta de um quadrado, mas não consigo colocar a ponta exatamente na ponta do quadrado

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2. Illustrator CC 2018 (Mac)

   I am using Illustrator CC 2018 (Mac). For some reason, the program crashes frequently when I am opening .AI document.
   Any ideas on what is going on? I really need to fix this before next Friday. Thanks.

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3. HIGH SIERRA (APPLICATION NOT RESPONDING)

   when I open an image, the application freezes.

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4. Viewing files when placing an image

   For a short time recently when I choose File>place and navigate to my stock image folder, the most recently downloaded file appeared first. SUPER TIME SAVER (Using Windows 10). Now it seems this feature is gone and I have to sift through hundreds of files once again. I can set file explorer to sort by "date created" ie. date created ON MY COMPUTER, but I can't replicate this viewing option any more through Illustrator's place option. Any ideas?

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   Resolved (Comments Open)  ·  Ashutosh Chaturvedi responded

   unfortunately the feature that you are referencing is provided by Windows operating system. We use the Windows system fie open dialog to enable file place on your artboard.
   Please click on sort by date created this should resolve your problem.

5. fonts do not drop down. They did yesterday, but not today. Reinstalled to no avail. Drop down works in all other apps.

   The title says it all
   Font drop down no longer works

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   Resolved (Comments Open)  ·  2 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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6. Image moves after embedding

   Embed image moves the image. See video.......again..

   Effects (mirror horizontally and vertically) had been applied to 3 of the instances.

   Win10, v22.1, 4k high DPI scaling 200%.

   This is apparently the only way to work with a singe path with more instances. Drop it in the cc library and re-place it again. That alone is just sad. Ever seen how SketchUp works? Please let me know if there is a normal way of doing this.

   Another hour wasted. How can anybody possibly work with this buggy pile of ****.

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7. artboard size problem

   Artboard and this rectangle are supposedly the same size but they do not match at all. I am trying to create A1 file sizes for print and they are incorrect because of this bug or whatever it is. This is messing with my files and I am so tired of things not working for print because they aren't the correct size.

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8. Colour code 000000 (CMYK)

   I select 000000 for a colour (in CMYK mode) to create a nice black. This is C91 M79 Y62 K97. However, when I go back, it will still be 000000 but C00 M00 Y00 K100 - which isn't the same? It seems to change at random?

   This is on a PC using Windows.

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   Request to Contact Support  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

   Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

9. Editing size of library element is broken: modifying canevas size in CC library object changes the object's scale in existing documents

   To replicate this, create a square with a fill and no stroke in a new document. Drag the square into the library panel to create a library element. Drag an instance of the library element you just created back into the document. You will have two identical squares, one which is just a plain square, the other which is a library element.

   Edit the library element and make it a different height. Save the changes and go back to the document. The library element is now not the same width as the original square, although you didn't edit that. If you select the library element in the document, go to the properties panel, click on linked file and expand all info, you will see that it's scale has changed. It is no longer 100%.

   If you add a new instance of the library element, it will be scaled 100%.

   To replicate this, create a square with a fill and no stroke in a new document. Drag the square into the library panel to create a library element. Drag an instance of the library element you just created back into the document. You will have two identical squares, one which is just a plain square, the other which is a library element.

   Edit the library element and make it a different height. Save the changes and go back to the document. The library element is now not the same width as the original square, although you didn't edit that. If… more

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10. Linked image cannot be moved by fill once it's scaled down to certain point.

    An image file, size ~100cmx140cm, was imported into ai. Once it's scaled down to around 10mmx14mm, it can't be selected by its fill( even I zoomed really up close), I'll have to move it around by selecting it's bounding box. When I scale it up a little bit like 1mm, it fixes the problem. This is super annoying. Please fix it.

    ( I'm using the latest version to date.)

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    Resolved (Comments Open)  ·  Ashutosh Chaturvedi responded

    there is a zoom level on screen beyond which an object can become too small for all of widgets to be meaningfully operated on by the mouse cursor.
    Please zoom in a little so that the mouse cursor can fit in between the bounding bog and be able to select a fill area. this should solve the issue.
    If it does not Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

11. brush pressure issue

    so, i recently just bought this new tablet (GAOMON M106K), so i could make some drawings but when i started to use it with the pressure it randomly puts off these dot like ends for the lines. This is really getting me frustrated because i cant find anyone who has this problem, it inst the pen or tablet either because i have tried it on different software and its perfect. If anyone could get back to me that would be great

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    Request to Contact Support  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

    Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Thanks & Regards,
    Raghuveer Singh

12. symbols are not displayed

    I have a problem with symbols which I use frequently to have consistent UI.
    The problem happens sometimes that when reopened a file (package) after some time the symbol is not displayed! To see the symbol I need to enter it & exit symbol mode after that while I am in the file everything is fine till next time I enter the symbol!!!

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    Request to Contact Support  ·  Ashutosh Chaturvedi responded

    Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

13. Illustrator 22.1 hangs on start; reinstall only fix I can find

    I have a late 2013 Mac Pro, running OS 10.13.5. This problem started about 2 months ago for no apparent reason. When I'm done with Illustrator for the day, I'll quit the application. It may be a couple of days before I have to re-enter illustrator. Most of the time this works, but now, randomly, upon clicking on the application on the launch bar, the splash screen comes up and then the app appears to load, but no start window appears. The illustrator menu bar is there, but is grayed out and you can mouse over the menu bar options which will even drop down when clicked but they are all grayed out as well. The only way I can quit the program is to force quit. I've tried restarting to see if that will fix the issue, with no success. The only thing that fixes it is uninstalling from the creative cloud menu, and then reinstalling. I've had to do this 5 times in the last 2 months and its getting really frustrating. Any assistance would be greatly appreciated.

    I have a late 2013 Mac Pro, running OS 10.13.5. This problem started about 2 months ago for no apparent reason. When I'm done with Illustrator for the day, I'll quit the application. It may be a couple of days before I have to re-enter illustrator. Most of the time this works, but now, randomly, upon clicking on the application on the launch bar, the splash screen comes up and then the app appears to load, but no start window appears. The illustrator menu bar is there, but is grayed out and you can mouse over the menu bar options… more

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    Request to Contact Support  ·  Ashutosh Chaturvedi responded

    Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

14. Make lines look straight again

    So, I would expect to let straight lines look or be straight and not inexact, triangeled or non-point.
    macOS Sierra | 10.12.6
    iMac (21,5", 2013)
    3,1 GHz Intel Core i7
    16 GB 1600 MHz DDR3
    NVIDIA GeForce GT 750M 1024 MB

    Illustrator CC 2018 22.0.1

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15. Illustrator is not frozen but you can't see anything you're doing to your work

    Since the update I have had a lot of issues when creating art. Everything starts smoothly, I can see everything I'm doing in real time and can see which brush strokes I'm creating. A little ways through drawing, I can no longer see my brush strokes. I can click other options in illustrator (i.e. select layers, lock and unlock, hover over options etc.) and do other things in the process but I can't see anything that i'm actually doing to my artwork! I have to restart the program almost every ten minutes and it's driving me absolutely mad. Is there a solution for this? Is this happening to anyone else?

    Since the update I have had a lot of issues when creating art. Everything starts smoothly, I can see everything I'm doing in real time and can see which brush strokes I'm creating. A little ways through drawing, I can no longer see my brush strokes. I can click other options in illustrator (i.e. select layers, lock and unlock, hover over options etc.) and do other things in the process but I can't see anything that i'm actually doing to my artwork! I have to restart the program almost every ten minutes and it's driving me absolutely mad. Is there… more

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16. After using

    After Using the Calligraphy brush, after a couple of strokes, the artboard freezes until I save and reupload the program.

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17. Devanagari scripts

    The use of devanagari scripts in most Creative Suite is really laborious. It took me a long time before finding the way to have a correct display of simple copy/paste from Word or any other source of hindi or sanskrit texts by adjusting, in TWO différents dialog boxes the appropriate settings. I finally found the way to do it but, as I wanted to use a composition in a webpage, I exported my composition as SVG, and the result was just terrible: no word was correctly spelled and I had to retype all of them in Dreamweaver (which has a ton of bugs, but poses no problem with devanagari script!).

    So, please make this feature work!

    Thanking you in advance,
    Regards
    Pascal Garin

    The use of devanagari scripts in most Creative Suite is really laborious. It took me a long time before finding the way to have a correct display of simple copy/paste from Word or any other source of hindi or sanskrit texts by adjusting, in TWO différents dialog boxes the appropriate settings. I finally found the way to do it but, as I wanted to use a composition in a webpage, I exported my composition as SVG, and the result was just terrible: no word was correctly spelled and I had to retype all of them in Dreamweaver (which has a… more

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    Need More Info  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

    Please post the .ai file and exported SVG file

    -Rama
    Illustrator Team

18. Since I updated to High Sierra 10.13.5 Illustrator CC 22.1 freezes when I move items

    Since I updated to High Sierra 10.13.5,
    Illustrator CC 22.1 freezes when I move items.

    Especially when my selection is rather large, I easily end up with a blocked screen and the only thing i see is the rotating cursor.
    A hard reboot is the only solution I can do.....

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19. Adobe Illustrator has found an error it can't correct

    How do I deal with the Adobe Illustrator error message "Adobe Illustrator has found an error it can't correct"? It shows up for one Illustrator file but not others. Why does it give me this pop up every time?
    I'm running Win10 64-bit.
    Dell Inspiron 11 3000 I31620003 11.6 Notebook
    Adobe Illustrator CC2017
    Thanks

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    Request to Contact Support  ·  Ashutosh Chaturvedi responded

    unfortunately the file you mention is corrupt. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

20. CMYK sliders don't work when decimals appear

    Mac OSX High Sierra Version 10.13.5 Adobe Illustrator 22.1
    I am new this month to Adobe Illustrator.
    I have been able to use my app for only 3 days in the last 3 weeks. I have a 2 second wheel of death whenever decimals appear instead of the normal number percentages. A few things happen when the decimals appear, either trying to use the sliders freezes the screen as it fades, or I can move the sliders and the decimals disappear, (3 days only), or I have just the decimals and cannot change the colors. Note the shade of yellow that has been clicked on and is recorded as decimals.
    I am new to taking screenshots, so if I did it wrong let me know please. Thank you for your time and effort.

    Mac OSX High Sierra Version 10.13.5 Adobe Illustrator 22.1
    I am new this month to Adobe Illustrator.
    I have been able to use my app for only 3 days in the last 3 weeks. I have a 2 second wheel of death whenever decimals appear instead of the normal number percentages. A few things happen when the decimals appear, either trying to use the sliders freezes the screen as it fades, or I can move the sliders and the decimals disappear, (3 days only), or I have just the decimals and cannot change the colors. Note the shade of yellow… more

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    Request to Contact Support  ·  Ashutosh Chaturvedi responded

    Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.