Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
989 results found
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UI Not Scaling Down
After updating to the 2018 version of Illustrator, I found that the UI wasn't scaling to the proper resolution. I expected it to be proper & have smaller buttons & such. In reality, all of the tools & toolbars are bloated like it's scaled to 200%.
2 votesI am closing the ticket due to lack of response.
Please get in touch with us at any of the other support channels – helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.Warm Regards,
Mohit Agarwal | Lead Software Engineer – Illustrator -
Can't assign keyboard shortcut to Properties panel
It is not possible to assign a keyboard shortcut to the new Properties panel because it does not appear in the Edit>Keyboard Shortcuts dialogue.
2 votesHi,
This has been fixed in recent release. Please upgrade to latest version of Illustrator to get the fix.
Thanks
Anish Kumar
Illustrator Team -
Embed Doesn't Show Up in New Properties Panel
The Embed option appears in the new Properties panel when a Linked object is selected, but doesn't appear when multiple Linked objects are selected.
2 votesWe have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.3
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html -
Recent Files panel within workspace is empty
Since the last update on PC, opening the Recent Files panel (Ctrl+O), while a document is open, opens the panel but does not show any of my recent files. It doesn't even show the "Create new" or "Open" options. I went back to the previous version and it works there, so that leads me to believe it has to do with the latest update.
2 votes -
zoom tool?
did something happen to the simple command + and command - zoom keyboard shortcuts? I've been using those since 1995 or 6, and now when i use them it centers me on a specific, but unselected artboard?
2 votesPlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Appearance pallet, 2 top stacks always expand, after use Type Tool
Illustrator 22.0.0 72@102345, Illustrator 21.1.0 and all previous CC versions
Steps:
1. Open Illustrator, new document
2. Open Appearance Palette (Shift+F6)
3. Collapse all stacks in Appearance Palette (if they expanded)
4. Choose Type Tool
5. Use Type Tool in any place of document
6. ESC and Click any place of documentExpected result:
Appearance Palette Stacks remain minimized (folded)Actual result:
2 top Appearance Palette Stacks are expand (unfolded)2 votes -
Extension windows are frozen when app is closed (not quit) and reopened.
I create Illustrator extensions for our internal users and one of the users reported an issue with the extensions being frozen.
I looked into the issue and determined its an issue that effects all Illustrator extensions and out of my control. When a user has an extension loaded and closes the window but leaves the app running with no windows open, when they go open another file the extensions are reloaded but are frozen.Reproduction Steps:
1. Open Illustrator
2. Window >> Extensions >> Select an extension
3. Perform an action in the extension (example: scrolling)
4. Close the Illustrator…1 vote -
Can't click on generate vectors, overlay ui get's on the way and it's unclosable.
I was trying to generate vectors on illustrator, but a UI element with a suggestion appear, and looks like it's unclosable. And get's on the way to interact with the control to generate vectors.
1 vote -
Use Preview Bounds option did not carry over when updating from 2025 to 2026
Use Preview Bounds option did not carry over when updating from 2025 to 2026, and it caused this problem: https://illustrator.uservoice.com/forums/601447/suggestions/51297973
1 vote -
別名保存モーダル表示
別名保存すると、選択項目がほぼ見えないモーダルが発生する
1 vote -
Always crashes upon clicking All Formats (*.AI; *.AIT;...) button in the Open File dialogue box
Any time I try to open a file and ACCIDENTALLY hit the button All Formats, Illustrator freezes and stops responding. I have to close the program. This issue has been consistent across multiple versions and 2 computers, and happens every single time.
1 vote -
Cursor disappearing when in Illustrator after having a different app open
I had my cursor disappearing in Illustrator whilst in split screen with Discord and Illustrator. Cursor was visible in Discord but the moment i went to Illustrator, it disappeared.
1 vote -
View menu - Spanish word for "flattening" is misspelled
It should say "acoplamiento" instead.
1 vote -
Scroll wheel crash
Logitech MX Master 2S mouse scroll wheel has stopped functioning in latest versions of AI. Currently hanging and crashing.
Latest Windows, Latest AI. Latest nvidia driver.
Asuswrx90, AMD7965, 256 QVL RAM, 5090Founders, Samsung 9100 m2 OS/CACHE/Storage drives
Expected: smooth scroll
Actual: App hangs for 2 seconds.
GPU accelleration settings on or off make no difference.
I suspect it is a logitech driver issue but a basic bit of mouse functionality in very very common hardware should not be happening.1 vote -
Info boxes don’t go away when you stop hovering over the toolbar
When you hover over the toolbar, the info boxes appear and do not go away when you take your cursor off of the tool. It covers my view too much!
1 vote -
Behavior of buttons in the character panel when automatically converted to an icon panel
I'm using macOS Tahoe 26.2, with English system language and the Japanese version of Illustrator. This issue started with Illustrator version 30.
- Check "Automatically turn into icon panel" in the User Interface preferences.
- Click the ♥ button in the character panel or the scroll bar when selecting a font.
- The character panel closes.
- This issue did not occur up to version 29 of Ai.
1 voteReported to be fixed in the general build 30.3
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Text captions in the Stroke popup panel in the Chinese build are missing
Stroke panel text missing
1 vote -
Illustrator freezing when clicking on top bar menu MacOS 15.7.2
Currently in macOS Sequoia 15.7.2: on multiple iMac m1 24" running it, illustrator freezes sometimes when clicking the top menu bar, have to force quit. The bug is not replicable on a specific event, it just happens sometimes.
1 vote -
Share and Review Pin Function is not working
Various Operating Systems Mac and PC. Various users.
Illustrator Desktop V 29.8.2
Trying to markup a Share for Review document
Trying to add a pin and the pin tool does not show up and when I add the comment it just adds it as "unmapped".1 vote -
Traditional Chinese UI Translation Issue Report--"屬性" (Properties / Attributes)
Traditional Chinese UI Translation Issue Report
To Whom It May Concern,I've encountered a translation issue in the Traditional Chinese interface of Adobe Illustrator, where two different functional panels share the same translated name, "屬性" (Properties / Attributes), which causes confusion for users.
Properties panel:
In Illustrator 2024, this panel was translated as "內容" . However, in Illustrator 2025, its name has been changed to "屬性".
Its function is to dynamically display the most commonly used attributes and control options based on the currently selected object or tool.Attributes panel:
This panel has consistently been named "屬性" (Attributes).
Its primary…1 voteThe issue has been fixed in the latest GA 29.7.1 build.
The older “Attributes” panel now shows as “進階屬性"(Advanced Attributes) instead of just “屬性”.
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