Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
939 results found
-
Illustrator CCC23 crashes when clicking scrollbar in the Layers Panel
I use a Wacom Intuos Pro Small Tablet on an M1 Max Macbook Pro running macOS 13 Ventura. I have the buttons on the tablet's pen mapped to specific keystrokes when using Illustrator CC23, which forces me to click the scrollbar to scroll within the Layers panel. 95% of the time, using any part of the scrollbar crashes Illustrator. This was never the case with previous versions and is very frustrating because using the scrollbar is now second nature to me and is very difficult to avoid.
1 vote -
Blank screen on start up and missed new features on new v. 27.6 (English language on Windows 10)
Just updated to the new version 27.6 in English language on Windows 10 pro, at the start up the home screen is totally blank (only the layout color instead of open, new file etc. buttons). Anyway I'm able to open files o new files from the menu. There is no trace of the new Ai features or of the other improvements coming with this new release. I tried both update from the previous version and install from scratch after cancelled the previous one but with no results.
1 voteWe have rolled out a hotfix today - v27.6.1, which handles this issue. Please update your build to this latest version through Adobe Creative Cloud Desktop.
-
Display issue
Every time I select the rulers, the artboard and the selection outline disappears
1 vote -
Certain commands in Window menu don’t work in 27.5
Originally reported by shajhu1985@gmail.com
Several commands are not working in Illustrator 2023 version 27.5:
Separations Preview
Stroke
SVG Interactivity
Swatches
Symbols
Transform
Transparency
Type
I attached a screenshot of these, in a frame.
Give me the solution for this issue.1 vote -
Version 27.5 a problem with using tabs in text boxes
Tabs do not seem to be working correctly in text boxes.
1 vote -
Save As dialog is too large and empty
When I click save as the window is so large i cannot see the UI. I have checked the settings for the UI size and it is set to small. I also checked with multiple other screen resolutions and nothing could remedy the problem.
Windows 10
Intel(R) Core(TM) i7-7560U CPU @ 2.40GHz
Intel(R) Iris(R) Plus Graphics 640
16gb RAM1 vote -
Grüner Ampelpunkt
mit dem Grünen Punkt oben links im Fenster (Ampel) lassen sich 2 Apps, Illustrator und InDesign, nicht mehr vergrößern und zurück. Geht nur noch groß zu stellen aber nicht mehr zurück.
1 vote -
Still unable to handle screen magnification in Windows
When opening Illustrator 2023 on my 4K monitor with a 1080p monitor also attached, in Windows 11, most of the opening dialog is scaled way off the screen. There is no way to drag the window far enough up to get to the Cancel and Close buttons making it virtually impossible to start a new document. This is another example of how poorly illustrator deals with screen magnification and high resolution monitors. Trying to open the window on my 1080p monitor is significantly worse.
1 vote -
Problem with mouse wheel when switching applications with ALT+TAB Windows
When switching from Illustrator to another application with the key combination ALT+TAB, using the mouse wheel (e.g.: zoom) no longer works correctly. The application must first be minimized and then maximized again for the Maurad to function normally again.
Beim Wechel von Illustrator in einer andere Anwendung mit der Tastenkombination ALT+TAB funktioniert das Verwenden des Mausrades (z.B.: Zoom) nicht mehr korrekt. Die Anwendung muss erst minimiert und dann wieder maximiert werden, damit das Maurad wieder normal funktioniert.
1 vote -
Bad polish translation. 3D and materials
In 3D and materials tools. Inflate properties has translated volume to "głośność" which means loudness in polish. It should be translated to "objętość" instead.
Clearly translator had no context.
In the same menu there is a lot of issues with translation too, but that one was most bizzare to me and made me come here to post this issue.
Someone really should take a closer look at it.
Thanks1 vote -
Can't right click to open context menu after selecting new object
Right-clicks very often (but not quite 100% of the time) fail to open the context menu if the right mouse button is clicked straight after selecting a new object and the mouse pointer has not moved between the left-click (that selects the new object) and the right-click.
Moving the mouse pointer even a little after selecting a new object makes right-clicks register correctly. The clicks will also register correctly if the user waits about 0.5 seconds before right-clicking, when not moving the mouse.
If the right-click fails to register, clicking the button again will work, even without moving the mouse…
1 vote -
Hauptmenü nicht sichtbar
Jedes mal wenn ich Illustrator öffne zeigt sich die Startseite nicht. Das Einzige was zu sehen ist, ist die Oberste Leiste (Datei Bearbeiten Objekt etc) der Rest des Screens ist grau. Wenn ich mit der Maus an bestimmte Stellen klicke funktioniert noch alles, ich kann nur nichts außer grau sehen. Auch wenn ich über die obere Leiste eine neue Datei erstellen will, zeigt es mir nur ein graues Fenster an (ich kann also nicht sehen wo ich z.b das Format einstellen kann). Sobald ich dann eine Datei geöffnet habe funktioniert ales wieder und ich sehe alles in der Datei, nur…
1 vote -
auto scrolling artboard
2019 IMac 27
3 ghz 6-core i5
radeon pro 570x 4 gb graphics
40 gb 2667 mhz ddr4 ram
Out of nowhere my artboard began scrolling to the right by itself. When the mouse is off the artboard, it stops. I've tried restarting, saving to a new location, restoring to default, and removing and reinstalling the app. All to no avail.1 vote -
v27.2. Rulers are glitching out.
The rulers are only showing when i mouse over them, even though Show Rulers is ON. And when using Direct Select Tool, the anchor points only show on mouse hover, so impossible to edit shapes - as you need to move off the point to grab the handle. I reset my settings to essentials classic, restarted, but no improvement. What to do??
1 voteThe issue got resolved by pasting the artwork in a new document. However, the cause of the bug is unknown. Please vote and comment if something similar happens for you.
-
Illustrator template previews in New file are all blank
Illustrator CC 2023
Dell Windows 11
64GB RAM (DDR5)
Go to view templates' previews for New document and all previews show as gray after clicking Preview button
Tried using Legacy "File New" preference with no success
Tried renaming UXP folder to UXP old with no sucess1 vote -
Open/Save dialog box hidden
I have a dual monitor setup, 4K via USB-C, and the built-in display on my MacBook M1 Pro. The Illustrator window is on the top 4K display and the dialog box appears on the lower built-in display. Whenever using the creative cloud window open/save, only the top bar of the dialog box is visible at the very bottom of the built-in display. I have to pull it up in order to see and use it. This does not happen when using the MacOS open/save dialog box.
1 vote -
All user interface text is replaced with "[?]"
All the UI elements show "[?]"
1 vote -
Bounding boxes disappeared
Since updating to Version 27.2 all the bounding boxes have disappeared. To resize objects I can only put numbers in the Height and Width text boxes or click and drag individual anchor points with the Direct Selection tool. There is no way to click and drag an entire object to resize it. Late yesterday, even the anchor points disappeared, but closing and reopening Illustrator brought them back.
1 vote -
Keyboard shortcut crashes Illustrator 27.2 when you pull down slider. Mac M1
Keyboard shortcut crashes Illustrator 27.2 when you pull down slider. Mac M1
1 vote -
Can't ‘Place’ in Illustrator 2023
MacOS Monterey 12.6 (21G115)
Adobe Illustrator 2023 27.0.1Can't ‘Place’ in Illustrator 2023, the window to select a document is almost completely invisible, so it’s impossible to select any documents to place.
The only way to place anything is by dragging it into illustrator from the file of origin...It doesn’t matter if you use the shortcut cmd+shift+P or go to File > Place, both results in the same issue, which is very annoying and frustrating.
1 vote
.png){kind=link}
.png){kind=link}
- Don't see your idea?